This episode provides a candid look at the challenges and breakthroughs of building a parking tech powerhouse with Kacey Siskind.
Kacey is the Senior Vice President of Client Success at HONK, a leader in parking and mobility payments. With a lively passion for solving problems and a knack for building meaningful connections, Kacey has spent 11 years helping HONK transform parking into a seamless experience.
In this episode, Kacey and your hosts Dani Crain and John D. Conway get into:
* The evolution of HONK (previously called HonkMobile) from a startup to a major industry player.
* Challenges women face in the parking industry and Kacey’s perspective on change over the past decade.
* How QR codes became a game-changer for HONK’s offerings during the pandemic.
* The importance of innovation in a traditionally archaic industry.
* Strategies HONK uses to prioritize customer success and flexibility.
* Kacey’s thoughts on the role of dynamic pricing in parking’s future.
* The surprising lessons parking teaches about patience, problem-solving, and adaptability.
Chapters in this episode:
(02:30) Meet Kacey Siskind: From Events to Parking
(08:00) Challenges and Wins in the Parking Industry
(15:00) Innovating Parking Payments with HONK
(22:00) QR Codes and Flexibility
(28:45) Women in Parking: Changing the Landscape
(35:30) Dynamic Pricing: The Next Big Thing?
Thanks to our sponsors for supporting this show:
* Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/
* Asura Technologies, an automated license plate recognition (ALPR) and video analytics company: https://asuratechnologies.com/