Ep. 08 Robi Roccella - Quality of Life in the UK's Largest Aged Care Provider
In today's episode, we are talking to Robbie Roccella. Robbie is currently the Head of Quality of Life at HC-One, the UK's largest aged care provider, with 328 facilities across England, Scotland and Wales.
This conversation is focused on how Robbie and her team are supporting the quality of life of their residents. Some of the challenges that come out of having such a large number of facilities in different regions, and some positive takeaways from the COVID-19 pandemic's effect on carers.
This episode was recorded in September 2020. So, depending on when you are listening to it, some of the specifics of the pandemic response might not apply but the conversation as a whole is still very relevant.
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Brought to you by SilVR Adventures - every fortnight, we invite aged care industry experts, thought leaders and passionate individuals to share their knowledge and experience with our host Ash De Neef, as we examine ways to improve the quality of care and the quality of life for seniors.
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