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Welcome to the six Figure Business Mastery Podcast, where every week
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Kirsten and Jeanne dive into the essential topics to fuel your business
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growth, from copywriting to course creation mindset, to video marketing.
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They've got you covered.
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Tune in for expert guest interviews on all things marketing and
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business, and learn how to work on your business, not just in it.
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So.
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Get ready to unlock your business potential and take it to the next level.
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Our next guest has helped coaches, executives, and startups unlock the
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one tool that's been driving sales and building trust since the beginning of
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human history, the power of storytelling.
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I'm excited to introduce our guest.
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His name is Kyle Gray, and he is presentation coach,
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story strategist, and author.
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Thanks for being with us today, Kyle.
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Today's episode is sponsored by our Profit Clarity Masterclass,
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and we'll just keep this real.
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If tax season brings you anxiety, last minute scrambling or that ugh pit in
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your stomach feeling, it's usually not 'cause you're doing something wrong.
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It's because you don't have the right system or support.
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We have a free live masterclass coming up where we're gonna talk about how
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to get organized, reduce stress, and feel more confident about your finances
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without doing most of the work yourself.
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So come join us.
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You can sign up free at less math, more money.com.
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We look forward to seeing you there.
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I am so excited to be here.
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I had the pleasure of having Kirsten on my show not too long ago, and
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I've been looking forward to this conversation for such a long time.
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I think what you two do is a brilliant, huge support for
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entrepreneurs and I'm excited to.
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To get some questions asked as well in some of the magic I provide.
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So thank you so much for having me today.
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Uh, we did have such a great conversation.
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I too have been looking forward to having you here.
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First of all, can you tell everyone how you became so
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passionate about storytelling?
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Yeah, there's lots of different threads, but I'm gonna highlight one of them.
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I'll give a few quick things.
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I was a singer songwriter for a long time and really wanted to
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learn how to express myself, and I think that was a good foundation.
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I spent a lot of time living in South America and learned how to speak Spanish
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and Portuguese, and there is something to struggling through learning a different
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language and expression that I think has served me and I received an incredible
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gift while living in South America.
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I got very sick.
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And that ended up cascading into really bad gut health
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and an autoimmune condition.
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But as of my career was developing, I learned that I wanted to continue
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to travel and live anywhere I wanted.
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And I started out as a rider.
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I did blogging for a great outsourcing startup.
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It was called WP Curve.
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We had WordPress developers all around the world, and people were paying a
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recurring fee to have small WordPress fixes at their disposal at any time.
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And so I was telling the story of this startup.
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And how we were growing, how we were managing ourselves.
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I got to live in Thailand at the time, and while my skillset was growing as
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a writer, my health was declining.
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And a couple of years in, as I helped grow that startup to a million dollars in
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annual recurring revenue, started learning more about copywriting and storytelling,
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and I found myself facilitating a workshop filled with health and wellness
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professionals somewhere in 20 17, 20 18, a little bit before this workshop.
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I remember talking to one of my first life coaches ever, and I was so mad.
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Because I have this thing called Hashimoto's disease, which made
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me have joint pain all the time.
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I had fatigue, I had anxiety.
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You don't, when you have anxiety like this, you don't think, man, my gut
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dysbiosis is really messing with me.
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It's always, I'm not working hard enough, or the other political
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parties ruining everything for me.
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And you would just get so mad and not actually understand
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the reason why you're so upset.
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And so I was certain that this was the worst thing to have happened to me.
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And then my life coach was.
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Trying to, he said something that I thought was the most outrageous
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thing I heard at the time.
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He said, you know what?
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If this is your superpower, what if Hashi disease is your superpower?
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And I said, ha.
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That is the dumbest thing I've ever heard.
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I'm gonna hang up the Skype call, sir. Thank you very much for nothing.
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So fast forward a little bit, and I'm in this workshop and there's
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health and wellness experts that have very high ticket businesses.
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They're incredibly intelligent and talented and because of these two
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things, they have a very difficult time actually communicating the value
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of what they do to their client.
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And I remember sitting next to one woman and she said, Hey, my name's Dr. Grace and
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I help people overcome chronic autoimmune diseases with better gut health.
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And I remember for the first time everything that I learned about being
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a storyteller and a copywriter and a wordsmith looked at my own life
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differently for the first time.
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And the pain and the suffering and the confusion that I had
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gone through actually made me.
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Standout and unique and valuable to this group of people and who I was and
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what I experienced, not what I knew, not what I had done, was what made
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me valuable to this group of people.
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And that was the first time that I really started to grasp
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how powerful storytelling was.
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And I see this same thing play out at every level of success in every genre
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of people that I work with to get to where you are listening to this show.
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We've gotta get some wires crossed, and a lot of times we get
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addicted to our own achievements.
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And it's right, like in the early days of grinding things out, which people,
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if you're still grinding things out, then you've come to exactly the right
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podcast, you're gonna get supported.
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But we learn that, okay, that's what helps me out.
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That's what's going to win me grinding harder and working harder.
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And this implies that who I am and what, like my person is not good enough.
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And this is why we're bad at talking about ourselves.
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If we don't know which stories we need to tell about ourselves when we have
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this opportunity, and it ends up slowing down this whole process quite a bit, I
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am so fascinated because you always know that stories are important, but every
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time I listen to you, it just takes it to a whole new level of understanding.
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How stories connect us as human beings.
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So please tell me that you reached back out to that life
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coach that you hung up on at all.
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Oh, yes, I have let him know that it took a long time for that insight
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to land, and that's a good thing.
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Sometimes the coaching that you get doesn't pay off until several years later.
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Are you ready for it?
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Really?
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Sometimes.
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Yeah, exactly.
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Like it takes two to be coached.
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Yeah.
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I know that storytelling is hard for all of us, and I love the fact that because of
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your health issues, you really experienced what the health coaches could transform,
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and so obviously that does make.
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You more powerful because you understand it from the consumer's perspective and
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how that changes people's lives when they get their gut health in order and
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they start to feel better and they can go back to leading a more normal life.
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Let's talk about for other business owners in different industries, a little
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bit about the power of how stories can literally help you double your income,
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like getting your stories down and talking to people about taking them through that
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journey with you through your story.
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Yeah.
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Doubling your income or doubling your conversions is something that happens.
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Regularly.
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Often when people embark on this process with me, it happens and they don't notice
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it because they're becoming somebody else.
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So I like to do intake forms.
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I had this one guy named Andy Hickman, who I remember when we
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first started out on a six month pro.
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He would be like, I would love to fill my next cohort with 20 people or something.
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And he was like, that's a pipe dream.
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That's gonna be amazing.
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And then six months later he was like, yeah, I got 23 people.
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That was pretty good.
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I think we could have done better.
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And I remember going back through the interview and I was like, do you see this?
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And he was astounded himself, but what's actually happening here?
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So we had a good example of like my story with health and wellness.
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And one of the things that I notice when people are trying to approach
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storytelling, they're asking the wrong questions and they also relate to
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themselves wrong, which is causing a lot of these problems in the first place.
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A lot of times when we think, what story should I tell if we're putting
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like a search into our own brain?
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It's like, brain, what story should I tell about myself that will prove to them that
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I am smart and capable of helping them?
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How do I show them that I am worthy?
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And it's a very natural thing 'cause we're high achievers and we work really
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hard and we've done a lot to become the person that's skilled and worthy.
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And the twist is, and you hinted at this, at what it feels like to be the
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consumer and how I usually stand for people, and you even got to go through
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this on the podcast, Kirsten, is I ask you questions about who's your ideal client
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and what are they feeling right now?
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What are the biggest.
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Pains that they're experiencing.
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What are the limiting beliefs that they have right now that's holding
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them back from taking action?
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And we use this as the foundation.
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So this is what storytelling, at least in the context of a
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great talk and a great messaging, storytelling, listening before talking.
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And if we can listen to who our client is sitting across from
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us, who is in the audience.
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The right stories will appear.
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Instead of trying to think what do I need to do to prove to them, or what's exciting
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for me, or what's interesting for me.
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And when we start to think these things, this is where
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imposter syndrome comes from.
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And you'll experience imposter syndrome from zero money, six figures, money, seven
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figures, money, eight figures, money.
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It's always gonna be there.
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But the good news is the cure is always the same, is who
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actually needs me right now.
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And when we start to think about that, then we get over all of
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our insecurities and flaws.
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'cause we're always gonna have 'em and we start to focus on serving people.
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Yeah, that's so true.
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It's funny because often say that when people talk about how do they
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get comfortable on video and it's, I don't know that we ever get a
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hundred percent comfortable on video.
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Most of us did not set out to be actors or actresses.
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It's just having that heart to serve someone and just thinking that if
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this video, this podcast dinner that we put out into the world,
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if it helps one person we win.
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Instead of thinking about what will it take for me to be like super confident
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or comfortable on camera, just thinking about that person that we can truly serve.
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It's magical and it opens up so much opportunity and when we can start
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to think in that way of, instead of like, how do I prove myself
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to, who really needs to serve me?
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It changes how we relate to our own moments and often the moments
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that you think, just like I did.
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I was cursed.
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This was the worst thing ever Get out.
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Life coach.
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We all have those and it's like we're sitting on treasure chests of our
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own stories, of our own information that would magnetize clients and
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we've labeled them poop or something.
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And so we feel like we're sitting in a desert like, where is everybody?
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Nothing's working and it's right underneath us, but we just can't
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access it because of these judgments that we have about ourselves.
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So what is your recommendation for once somebody presents.
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Or talks about what their issues are, how do you remember which story
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to tell and what part of the story?
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'cause sometimes they can be unnecessarily long in there.
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Absolutely.
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It's hard to be yourself and talk about yourself because like you said,
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a lot of things are unnecessarily long.
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And when we do our.
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Own brain, Google searching.
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Sometimes zero stories come up, or sometimes 10 stories come up.
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And because of how we relate to ourselves, like story number one's 94% good stories.
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Number two is 92% good.
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Story number three is 98% good.
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And we can't quite tell.
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And so we usually decide to.
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Tell all of it.
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And it often feels good to us when we are doing that and it feels good when
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we are teaching as much as possible, but we've just gotta focus on the clients.
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And what I like are storytelling is not about having one single story.
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I like to think of it like a yoga practice or a martial art.
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And if you learn one really good karate.
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That doesn't make you a great martial artist.
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It may win you a couple of competitions here and there, but as soon as somebody
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figures that out, it's not going to work.
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And so there are many different kinds of stories with many
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different kinds of utilities.
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There's the most common story, which is what I work on my podcast, an
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origin story or an authority story, and that's something we would use in the.
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First five to seven minutes of our talk and those stories should say, listen, I
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know exactly what it's like to be you, and I've worked really hard to figure
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out a solution that's gonna help you out today, and you should wanna listen
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to the rest of what I have to teach.
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But we also want to have stories when we are teaching about, Hey, I have clients
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just like you, and I've been able to help them with the same limiting beliefs
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that you have right now, and look at the results that they've gotten, or
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stories that we would use to end our talks and conclude our talks, which
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often don't have anything to do with what we've been teaching or talking about.
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I have a same moral conclusion, like I didn't want to take action
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then, but I'm so glad I did and you should take action right now.
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And so when we start to learn the different frameworks and formulas that
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make up great story, which usually comes by like creating a signature talk.
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Almost like a foundational yoga practice or a kata.
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This is something that we go to and we practice over and over again.
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But as you start to understand or write a couple of these talks or practice it
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or change up the audiences that you're speaking towards, you start to learn
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this like a martial art, like the.
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Mr. Miyagi wax on wax off from the karate kid.
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For those of you who don't know, this kid wanted to learn karate from this master,
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and he made him wax a car for so long and he was like, why are you doing this to me?
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And then all of a sudden, the way he was waxing the car was teaching him how
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to block different kinds of punches.
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And so eventually, through practicing these formulas and movements.
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Of your mind, you will find yourself in a con.
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You'll be at event, and you'll realize that you can share your origin
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story in this moment, or you'll be on a sales call and somebody will
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present the exact objection that you created this customer story for.
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And instead of the magical thing that happens is instead
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of thinking in your own brain.
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How do I convince this person to buy from me?
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You'll start to listen to them and they will tell you
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by what they're saying to you.
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You will know which story to be told, and so you become more present
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and at ease in every situation.
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I love being able to share client stories, to overcome objections.
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That is such an incredible framework.
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And you teach them.
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Yeah, it's a lot of fun.
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It's a very simple formula and we've gotta just figure out what's the biggest
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objection that somebody would have.
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To working with us.
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I imagine, just knowing what I know about you two, one of the biggest objections
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I would guess is I don't want to have to train this person because I'm already
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so busy as it is, and if I bring on this new person and then have to train
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them and put out all these fires, I'm already strained and I'm gonna pop.
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And so we could tell a story like this.
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We could say, one of my clients, Tim, he came to me running a six figure business,
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just like all of you are out there.
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And Tim, on one of our.
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Discovery, our onboarding calls, and of course you guys have a
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much cooler name for it than we are said, I'm just so strained.
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I'm already working 60 hours a week and there's no way that I could just
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tell this person what to do and have all of these extra burdens right now.
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I don't think there's any way.
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And we said, Hey, Tim, most of our virtual assistants, they're already trained.
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They already know exactly what to do.
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They're gonna ask you a few questions.
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Of course there is gonna be some onboarding, of course, but you're
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gonna find yourself freed up with more time, a lot faster than you think.
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And I can remember a few months in Tim calling us up and he
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says, wow, I'm finally excited.
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I get to take my first.
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Vacation in years because my assistant is finally doing the work for me.
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And so knowing how to tell stories like this, I've got a lot of
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metaphors today, but it's like thinking like a chess player.
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And we want to be able to anticipate the moves, the objections, the
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limiting beliefs that will naturally come up when somebody starts hearing
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what we have to talk about and we want to meet them in our education.
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And the big difference changer here.
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The thing that is huge that most of us who are addicted to our own achievements never
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notice is like we don't need to teach them everything about what goes into all of the
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00:15:17
things that our virtual assistants can do.
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If we can find that one single objection and teaching point, and instead of showing
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00:15:24
them everything that goes into solving the problem that we do, we teach them how to.
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00:15:28
Think about the problem a little bit differently, then their minds open up to
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00:15:32
new possibilities, and it makes teaching so much easier and smoother for us when
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00:15:36
we can talk about one simple idea for 10 minutes instead of trying to cram 13 ideas
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00:15:42
into 10 minutes and blasting them with as many slides and knowledge as possible.
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00:15:46
I love that, and I love that you start with their signature story because
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00:15:49
that's, I would say probably the most important one is what happened
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00:15:53
to me and how I ended up here.
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00:15:55
So when you're working with your clients.
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00:15:56
As far as objections go, do you have them maybe list all the objections
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00:16:01
and then have maybe a short story like you just told us for each one?
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00:16:05
Yeah.
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00:16:06
What I love to do is when I'm building a signature talk, I usually like to do it
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00:16:10
in a single day with my private clients.
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00:16:12
So over the course of about five hours, it's just like what I do on my podcast.
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00:16:16
But I will ask you questions and draw out the information.
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00:16:20
And then I will reflect a story back to you, just like I've improvised one
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00:16:24
with this fictional Tim that happened.
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00:16:26
And for a lot of people who are high achievers who are maybe A DHD or highly
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00:16:30
creative, if we can just have a smell of what a good story is, then we can
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00:16:34
start to run with it a lot more easier than trying to intellectualize every
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00:16:38
single component that goes into it.
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00:16:40
So I ask questions like, what are the biggest problems your clients face?
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00:16:43
And I also like to get a little bit deeper and a little more emotional.
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00:16:47
Than most people.
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00:16:48
Okay.
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00:16:48
What do these problems, how would they express them if they were sitting across
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00:16:51
a table from a friend at a coffee shop?
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00:16:53
How would they express these problems if it's three in the morning and they
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00:16:57
woke up and they're stressed and they just have called you and you've come
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00:17:00
and sat beside their bed and they're saying things that they've never.
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00:17:03
Admitted to anyone before, and when we can figure out that language, then
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00:17:07
we can magically start to paint that language on our stories and our moments.
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00:17:11
And of course, we ask what are the biggest limiting beliefs?
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00:17:13
What are the biggest objections?
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00:17:15
Not always to working with you because that's the way we like to think.
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00:17:18
Like how do we come up with an objection on a sales call?
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00:17:20
But what's the biggest objection to hiring a VA at all?
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00:17:23
Or needing any help.
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00:17:25
How are they limited in their perspective about this problem and what pain is
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00:17:30
that causing them in their business?
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00:17:32
And when we can start to figure these things out, then we create a map that
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00:17:36
we can use to create a signature talk that's rich with stories that has
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00:17:41
teaching that's precisely targeted to get them to take action instead of
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00:17:45
just to prove ourselves as a really smart person and we can move them.
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00:17:50
Towards it, and also understanding exactly like what the talk is supposed to do.
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00:17:54
Sometimes it's meant to get the whole sale done, but a lot of times we
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00:17:58
think that, man, my origin story or my authority story needs to be good enough
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00:18:01
to make the whole sale in five minutes.
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00:18:03
It needs to convince them, and then these teaching points also need to do it.
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00:18:06
And we put so much pressure onto every single thing and having it
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00:18:09
laid out and strategized like.
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00:18:11
This, again, takes pressure off us and lets us be ourselves, which is
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00:18:15
what people want and need right now.
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00:18:17
Especially in a world of so much information, so much ai,
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00:18:20
so much fake stuff going on.
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00:18:22
We don't need more knowledge.
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00:18:24
We need wisdom and insight and somebody that understands us.
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00:18:28
And that's what story is going to do for us.
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00:18:31
And we can go to chat, GPT or Google for all of the rest of
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00:18:35
the knowledge that we need.
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00:18:36
We need somebody who can take that knowledge and contextualize it for us.
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00:18:40
And that's why we use story like mic drop.
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00:18:41
There's so much more I wanna ask you.
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00:18:43
I love your passion for this and it's so true.
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00:18:45
It's interesting because with Jeanne and I, every offer we've rolled out truly does
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00:18:49
come from something that happened to us.
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00:18:51
We originally started outsourcing for Jeanne's marketing agency because her
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00:18:55
business kind of blew up back when, this was back when fan pages first came
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00:18:58
out with, with Facebook, there's all a sudden a fan page for a business.
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00:19:01
It was back when business owners were really reading about
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00:19:04
email marketing and blogging.
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00:19:05
This was a long time ago.
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00:19:06
And so by teaching some classes, teaching people how to do it, she had
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00:19:10
a lot of people reaching out saying, I don't wanna do this, do it for me.
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00:19:12
And then that kind of led us down this path of outsourcing.
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00:19:15
So we have, and it seems like that's been with every single thing
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00:19:18
that we've offered, is something has happened in our business.
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00:19:21
We decided to fix the problem with some form of outsourcing, and then we mastered
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00:19:25
it, and then we've ended up sharing that and helping others, people with it.
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00:19:28
But we do, even though that is the case with us, we often forget
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00:19:32
how to go down that painful part.
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00:19:33
I do always say, when we started outsourcing, I joke about it,
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00:19:35
if it could be done wrong.
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00:19:37
We did it wrong often, more than once, which is truthful, but we
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00:19:40
probably should share more of the details of some of those stories.
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00:19:43
Yeah, and because we have judgements about ourself and we have already labeled
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00:19:46
those moments as, man, if I've talked about that, how would they trust me?
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00:19:50
They would be like, whoa, this person's crazy.
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00:19:52
I need somebody who's perfect and flawless.
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00:19:55
To help me with my outsourcing, and this is like everybody's suffering from this.
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00:20:00
A lot of times we just like what I like to do and what people pay me for.
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00:20:03
They don't come to me for answers.
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00:20:05
They come to me for questions and they come to me to trick you into letting
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00:20:09
your guard down a little bit and getting around those judgments that you have about
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00:20:13
yourself to finally start sharing stories.
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00:20:16
And one of the most amazing things is like when you can start to see those
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00:20:20
moments that you just described of like when I made mistakes, changing it from.
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00:20:23
Wow, this was a really bad, painful moment too.
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00:20:26
Whoa.
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00:20:26
This is like a defining great moment for me.
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00:20:29
It not only changes how we relate to our past, which gives us more
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00:20:32
energy in the present, it changes how we relate to ourselves in
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00:20:35
our present and in the future.
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00:20:37
There's like secret personal development medicine.
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00:20:40
I'm giving away the secret now, but there's real personal development stuff
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00:20:43
happening, and all we have to do is articulate our stories differently,
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00:20:48
which is a lot better than talking to a therapist for a long time.
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00:20:51
And of course you should do that.
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00:20:52
I highly recommend it.
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00:20:53
But there are shortcuts.
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00:20:55
If we just learn to view our own lives and experiences, which are rich with
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00:21:00
what our clients need a little bit differently, then a lot of the burden
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00:21:04
of being ourselves and the challenge and the judgements that we have
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00:21:07
about ourselves that make our already complicated and challenging lives
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00:21:11
harder, unnecessarily can be lifted.
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00:21:14
And so I hope that this gives.
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00:21:15
Everybody out there listening a little bit of hope and like I hope
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00:21:19
you can start to maybe look underneath you and see that there might be a
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00:21:22
treasure chest there for you too.
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00:21:24
This is amazing.
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00:21:25
Absolutely amazing.
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00:21:25
I do.
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00:21:26
I think Jean and I do also joke about the fact that we don't know if we're
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00:21:29
incredibly stubborn or stupid or both, that it made us stick with it, but it's.
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00:21:32
Going through the hard parts that brings you out and kinda makes
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00:21:35
you the expert on the other side.
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00:21:36
And I love the fact that you're encouraging all of us to look
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00:21:39
deep and find those stories.
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00:21:40
Absolutely.
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00:21:41
There's such treasure there for you and for your audience,
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00:21:44
and they're waiting for you.
Speaker:
00:21:45
They're also like, yes, our lives are unnecessarily difficult and like we
Speaker:
00:21:49
said earlier, you're audience and the people that you serve, they're waiting
Speaker:
00:21:52
for you and they need your help.
Speaker:
00:21:54
So let's get over these small things so we can do the work.
Speaker:
00:21:58
We can grow abundant businesses, and right now, more than ever, with
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00:22:01
the way the world's changing, like we need everybody at their best.
Speaker:
00:22:04
We need you to be supported, and that means having great stories.
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00:22:08
And that means having a team that allows you to do what you do best.
Speaker:
00:22:12
We need this right now because this is a great time of awake for us as humans.
Speaker:
00:22:18
This is a great.
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00:22:18
Creative renaissance.
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00:22:20
There's so much opportunity out there and you need to be at your best,
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00:22:24
sharing your gifts and believing in this because the world needs you right now.
Speaker:
00:22:28
No matter what you're doing or who you're serving, now is the time.
Speaker:
00:22:31
This has been tremendous.
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00:22:33
You are creative renaissance.
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00:22:34
I love that You are such an inspiration and you make it sound so simple.
Speaker:
00:22:38
We'll walk away and make this feel simple, but.
Speaker:
00:22:41
It never works out that way with Kirsten and I, but we're gonna try.
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00:22:44
Yeah.
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00:22:44
Or we're gonna hire him one or the other.
Speaker:
00:22:46
There you go.
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00:22:46
Even better.
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00:22:47
But Kyle, it's been such a pleasure to have you on our show today.
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00:22:50
We so appreciate it.
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00:22:51
And I can imagine that all the people listening are thinking,
Speaker:
00:22:54
wow, I learned so much.
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00:22:55
I'm excited about writing stories or speaking stories.
Speaker:
00:22:59
But Kyle, what is the best way for them to reach out to you if they wanna learn more?
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00:23:03
Absolutely.
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00:23:03
I recommend going to my website, the story engine.co.
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00:23:07
And I am creating stories every single week with six figure plus entrepreneurs
Speaker:
00:23:13
just like you and I highly recommend checking out some of the episodes,
Speaker:
00:23:16
check out what we did with Kirsten.
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00:23:18
But if you're here, you probably already know.
Speaker:
00:23:20
And so check out some of the other episodes and if you want to go through
Speaker:
00:23:23
the same storytelling process, have me create a story with you live to showcase
Speaker:
00:23:28
your business and your brilliance.
Speaker:
00:23:30
I take applications for guests all the time.
Speaker:
00:23:32
Highly recommend it.
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00:23:33
Come see me there.
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00:23:34
Or if you just want to reach out and connect with me on Instagram where
Speaker:
00:23:37
I share a little bit more of just my personal goofiness behind the scenes,
Speaker:
00:23:41
you can find me at, Hey, Kyle Gray.
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00:23:44
That's, Hey, Kyle Gray.
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00:23:45
Thanks, Kyle.
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00:23:46
That's all.
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00:23:46
Absolutely.
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00:23:47
Thanks for listening to the six Figure Business Mastery Podcast.
Speaker:
00:23:50
If you enjoyed listening to this episode and you are ready to leverage video
Speaker:
00:23:53
marketing on all online platforms, or maybe even start your own video podcast,
Speaker:
00:23:58
then you need to check out the Done for You and Done with You program.
Speaker:
00:24:01
At the marketing va advantage.com and take your business to the next level.