224.
Coaching Is Hard (for the Client) [E224]
223.
Continuous Improvement: Build a Shop That Never Stops Getting Better [E223]
222.
Marketing & Customer Retention: Keep 'Em Coming Back [E222]
221.
Inventory & Parts Management: Control the Chaos, Protect the Profit [E221]
220.
The Wire, The Visits, and The Elite [E220]
219.
Safety & Shop Environment: Protecting Your People and Your Profits [E219]
218.
Diagnostics 101: Stop Guessing, Start Solving [E218]
217.
Tools of the Trade: What Every Shop Actually Needs [E217]
216.
Series Episode #4 Why Workflow Matters More Than You Think [E216]
215.
Talk It Out: Fixing Broken Communication in Your Auto Repair Shop [E215]
214.
Know Your Numbers: The KPIs That Make or Break Your Shop [E214]
213.
Series Episode 1 Back to Basics: To Be Better, Communicate Better & 30 Terms You Need to Know [E213]
212.
Back to Basics: Episode 0- Why the Best Shops Always Relearn the Fundamentals [E212]
211.
Commencement, Can-Do People, and Creating the Future [E211]
209.
Marketing Calendar Mayhem - Don’t Wait for Business to Slow Down!
208.
Are You Ready to Sell Your Auto Repair Shop? with Jim Parker from The Auto Repair Boss [E208]
207.
The Monopoly Mindset: How to Think Big and Expand Your Auto Repair Business [E207]
206.
THESE THREE THINGS [E206]
205.
Stop Putting Yourself Last! Ditch the Guilt! [E205]
204.
State of the Union Address! [E204]
203.
Rev Up Your Customer Service: Merging Tech and Personal Touches for Success [E203]
202.
How Do Your Auto Repair Shop's KIPs Stack Against the Industry[E202]
201.
Technicians as Service Advisors [E201]
200.
Celebrating 200 Episodes: Key Insights for Auto Repair Shop Owners to Thrive and Succeed
199.
What Are Men Thinking? The Hidden Burdens We Carry [E199]
198.
Are You Prepared for the Unexpected Loss of a Loved One? [E198]
197.
Chris' Favorite Things! [E197]
196.
How to Increase Customer Trust and Sales with Effective Financing Solutions [E196]
195.
Unlocking the Secrets to Parts Cost Management: Boost Your Shop’s Bottom Line! [E195]
194.
Transitioning from Technician to Shop Owner: Are You Prepared for the Change? [E194]
193.
What It Means to Be the Best Shop in Town [E193]
192.
Are You Your Own Biggest Obstacle to Succeeding in the Auto Repair Business? [E192]
191.
“Finish Line Focus: Top Tactics for Wrapping Up 2024 and Charging into 2025” [E191]
190.
Ghosting: The Silent Killer of Auto Repair Hiring Success [E190]
189.
How Will the 2024 Presidential Election Impact Auto Repair Shop Owners? [E189]
188.
You Can't Miss What You Haven't Experienced: The Secret to Crushing Your Competition in Auto Repair [E188]
187.
Project Alpha: The Acquisition of a Hidden Gem [E187]
186.
Coached People always Outperform Uncoached People. That’s a fact [E186]
185.
Stop With The Mom & Pop! [E185]
184.
Hawthorne Experiment [E184]
183.
Coaching is Teaching [E183]
182.
Are You to Focused at What's Ahead That You Forget Your Past? [E182]
181.
Do You Rise to the Occasion or Wither Under the Weight of Adversity? [E181]
180.
Why Did the Auto Shop Owner Cross the Road? To Get to Profit First! [E180]
179.
Changing Pastures: Practical Tips for Auto Repair Pros Seeking Growth and Fulfillment [E179]
178.
How Can Absentee Owners Transform Struggling Auto Repair Shops into Success Stories? [E178]
177.
Navigate and Elevate Your Auto Repair Shop! [E177]
176.
Empower Your Employees: Implementing the 131 Rule for Better Problem Solving in Auto Repair Shops [E176]
175.
Are You Just a pumpkin patch, Or Are You THE PUMPKIN PATCH! [E175]
174.
Disruptive Insights from Other Industries for Auto Repair Shop Owners [E174]
173.
Stop Moving the Goalposts! [E173]
172.
Are You Merely Interested or Are You Committed [E172]
171.
Monday with Chris & Murray! Mindset Matters [E171]
170.
Four Day Work Week for Your Auto Repair Shop! [E170]
169.
Mid-Year Reflection: How Is Your Auto Repair Shop Doing and What’s Next? [E169]
168.
Don’t Let Pride Stand in Your Way: A Lesson for Auto Repair Shop Owners [E138]
167.
You Can't Be the Best Person on Your Team [E167]
166.
The Importance of Weekly Stakeholder Meetings for Auto Repair Shop Owners [E166]
165.
Dressing to Impress: Setting the Standard of Professionalism in Your Auto Repair Shop [E165]
164.
Unlocking Greatness: The Ray Lewis Mentality - Are You Pissed Off for Greatness [164]
163.
Campfires & Carols: Building Culture Beyond the Shop with Coach Al & Kevin [163]
162.
Are Phone Trees Killing Your Auto Repair Shop's Customer Service? [E162]
161.
A Tale of Succession & Success! Mark Fuerbacher's Story at Universal Imports of Rochester. [E161]
160.
The Greatest Act of Selflessness: Kimberly's Kidney Donation Experience [E160]
159.
Using Dealership Weakness to Build a Strong Auto Repair Shop
158.
If Not You - Who is Watching Your Auto Repair Shop [E158]
157.
Mastering Your Financials: The Pillars of Success in Your Auto Repair Shop [E157]
156.
Understanding Transition Leaks - The Hidden Drain on Auto Repair Shop Productivity [E156]
155.
Mindset Matters - The Ripple Effect in YOUR Auto Repair Shop [E155]
154.
The Struggle of Succession: A Journey from Family Auto Repair to Independence [E154]
153.
The Most Important Rule for Auto Repair Shops: Always Say Yes to Customers
152.
Help Me Fix My Procrastination: Get Your Auto Repair Shop Book Done![E152]
151.
Navigating the Impact of Technician Shortages on Auto Repair Shop Productivity and Revenue [E151]
150.
The 150th Episode Special: Kimberly's Courageous Decision to Donate a Kidney [E150]
149.
Attracting Fleet Clients - Effective Strategies for to Your Auto Repair Business [E149]
148.
Understanding Gross Profit per Hour: The Key to Efficiency, Pricing, and Financial Health [E148]
147.
Unleashing Your Auto Repair Shops Potential: What Was Your Facility Designed to Produce? [E147]
146.
Fireside Chat with Hunt! Reconciling Your Accounts [146]
145.
What is Coaching Up & Goal Setting Tips for 2024 (E145)
144.
EOY 2023, A Coaches & Shop Owners Perspective [E144]
142.
From Struggling to Thriving: How to Generate 704.78 More in Weekly Net Profit! [E142]
143.
Taking Your Shop to the Next Level: An Introduction for Coach Al [E143]
141.
Overcoming Fear and Resistance to Improve Your Auto Repair Shop[E141]
140.
Are You Prepared for Life's Unexpected Moments? [E140]
139.
Potential: You Be the Judge - A Case Study [E139]
138.
Spotting the Early Signs of a Downturn: Adapting, and Driving Toward a Stronger Future
137.
From Bad Habits to Booming Business: The Inspiring Journey of a Legacy Auto Repair Shop with Coach Mike [E137]
136.
Re-Defining Value in Auto Repair: Why Pricing Right is a Win-Win-Win for All [E136]
135.
Running an Auto Repair Shop is Like Winning at Football: A Playbook for Success! [E135]
134.
The Ultimate Guide to Marketing for Auto Repair Shops During Slow Times [E134]
133.
The Most Important Investment for Auto Repair Shop Owners: Their Health [E133]
132.
Unleashing Your Inner Deion: How to Recruit and Manage a Legendary Auto Repair Team [E132]
131.
Coach Chris & Coach Brent Talk Shop! Case Study Kansas! [E131]
130.
Evolving from Employee to Owner to Coach: The Journey of Independent Auto Repair Shop Owners [E130]
129.
The Case for Apprenticeships: Investing in Tomorrow's Technicians Today [E129]
128.
Are You a Weak Owner? Do You Work for a Weak Owner? Discover the Signs! [E128]
127.
From Unsold Work to Untapped Potential: The Eye-Opening Journey of Tracking Average Estimates [E127]
126.
Just How Profitable Are Independent Auto Repair Shops? [E126]
125.
Case Study: The Potential Success Story of a Virginia Auto Repair Shop [E125]
124.
Survey Results: The Impact of Pay, Benefits, Work-Life Balance, and Management on Technician Retention [E124]
123.
Unlocking Your Auto Repair Shop's Potential: Overcoming Barriers to Coaching and Embracing Growth [E123]
122.
Is Effective Communication the Key to Solving 90-95% of Auto Repair Shop Issues? [E122]
121.
When Your Auto Repair Shop is Running on Empty: Case Study: California [E121]
120.
How Can You Improve Your Auto Repair Shop's Profitability? Case Study: Texas [E120]
119.
Is Your "Fishbowl" Mentality Holding Your Auto Repair Shop Back? A Nationwide Comparison [E119]
118.
"Hang Up and Book It!" Rethinking Your Online Booking Strategy! [E118]
117.
The Best Insights and Information from the Sunrise Training Expo [E117]
116.
Celebrating Wins: A Guide to Self Worth as a Shop Owner [E116]
115.
From Training to Technology: Strategies for Enhancing Technician Productivity in Auto Repair Shops [E115]
114.
Don't Get Stuck in Neutral: How Procedures Can Drive Your Auto Repair Shop Forward [E114]
113.
Are You Coachable? From Resistance to Growth: The Coachability Spectrum [E113]
112.
"Accelerate Your Success: Why Independent Auto Repair Shop Owners Need a Business Coach" [E112]
111.
Leadership Gold: Chapter 20 - The Choices You Make - Make You [E111]
110.
Leadership Gold: Chapter 19 - Be A Connector [E110]
109.
Maximizing Efficiency in Auto Repair Shops with Autoflow's Craig O'Neill [E109]
108.
Auto Shop Owners: Building Wealth Beyond the Business [E108]
107.
Marijuana in Your Auto Repair Shop [E107]
106.
ShopFlow A Live Case Study with DunRite Transmission & Auto Care [E106]
105.
Get to Know Coach Brent [E105]
104.
Vision 2023 with Shop Marketing Pros [E104]
103.
Are You Leaving the Industry? [E103]
102.
Leadership Gold: Chapter 18 Meeting Secrets, The Meeting Before the Meeting [E102]
101.
Leadership Gold: Chapter 17 Experience Is Not The Best Teacher [E101]
99.
Numbers Don't Lie, If We Track & Measure We Can Win! [E099]
100.
It's All Carm's Fault and That's Good! [E100]
98.
The Admirals Club [E098]
97.
A Dr, A Rocking Chair & Charging What You're Worth! [E097]
96.
Hunt Demarest: Income Statements, Profits, Losses, Oh MY! [E096]
95.
Leadership Gold: Chapter 16: People Quit People Not Companies [E095]
94.
Leadership Gold: Chapter 15: Leaders Distinguish Themselves During Tough Times [E094]
93.
Surviving 2023 and Beyond! [E093]
92.
7 Books To Boost Your Well-Being [E092]
91.
Optimism and Opportunity [E091]
90.
Chris' Favorite Things for 2023 [E090]
89.
Leadership Gold: Chapter 14 Keep Learning to Keep Leading [E089]
88.
Leadership Gold: Chapter 13 Don’t Manage Your Time, Manage Your Life! [E088]
87.
My Gift to You on my 50th Birthday [E087]
86.
Year End Tasks! Looking Forward to 2023! [E086]
85.
Building a Great Mentorship Program in YOUR Auto Repair Business [E085]
84.
Pride of Ownership, Building Company Pride [E084]
83.
Leadership Gold: Chapter 12 [E083]
82.
Leadership Gold: Chapter 11 [E082]
81.
Employee Training, Where Are You Headed Next? [E081]
80.
Trust Your Gut! [E080]
79.
Leadership Gold: Chapter 10 [E079]
78.
Leadership Gold: Chapter 9 [E078]
77.
Overcoming the Victim Mindset [E077]
76.
Solving the Technician Shortage, Once and For All! [E076]
75.
Defining Moments In My Life [E075]
74.
Standing Up in YOUR Success! [E074]
73.
The Rest of the Story [E073]
72.
Proceed With Caution - Are You Ready For What is Next [E072]
71.
Leadership Gold - A Leader's First Responsibility Is to Define Reality [E071]
70.
Leadership Gold: Get In The Zone & Stay There! [E070]
69.
Production Apprentice Program for Auto Shops [E069]
68.
Leadership Gold - The Best Leaders are Listeners [E068]
67.
Leadership Gold: Follow Your Passion [E067]
66.
Scorecard For Success [E066]
65.
Stop Putting Yourself Last [E065]
64.
Leadership Gold: You Know You're Out Front When [E064]
63.
Defining Moments Define Your Leadership [E063]
62.
Are You Coachable? [E062]
61.
Leadership Gold - Chapter 2 - The Toughest Person to Lead [E061]
60.
Leadership Gold - Chapter One - Lonely at the Top [E060]
59.
Pet Peeves from Coach Chris Cotton [E059]
58.
Developing Your Auto Repair Shop Culture [E058]
57.
10 Steps to Auto Repair Shop Business Evaluation [E057]
56.
Catching up with Shop Marketing Pros - Kim and Brian Walker [E056]
55.
Help for Small Struggling Auto Repair Shops [E055]
54.
Catching Up with Chris Cotton [E054]
53.
Time Blocking - Gain Control of Your Calendar - Chris Cotton [E053]
52.
Raising the Bar - Chris Cotton Weekly Blitz [E052]
51.
Wishbone vs Backbone - Chris Cotton Weekly Blitz [E051]
50.
Auto Shop Profits and Cash Flow - Chris Cotton Weekly Blitz [E050]
49.
Don't Just Celebrate Wins - Savor Them! [E049]
48.
Repairing Your Repair Shop - Phase 3 [E048]
47.
Ten Year Anniversary - What I Learned - Could Have Done Better - Wisdom [E047]
46.
Donations and Donation Programs [E046]
45.
Rocket Fuel Chapters 4 - 7 Five Rules [E045]
44.
Repairing Your Repair Shop - Phase 2 [E044]
43.
Challenge - Give Great Phone [E043]
42.
Rocket Fuel Chapters 1 - 3 - Visionary and Integrator [E042]
41.
Phase 1 - Repairing Your Auto Repair Shop - Chris Cotton Weekly Blitz [E041]
40.
Looking Back on 2021 - Chris Cotton Weekly Blitz [E040]
39.
Four Phases Series - The Overview - Chris Cotton Weekly Blitz [E039]
38.
It is OK to say NO! - Chris Cotton Weekly Blitz [E038]
37.
Do You Have a Yellow and Red Envelope? - Chris Cotton Weekly Blitz [E037]
36.
Slow Down to Go Faster - Chris Cotton Weekly Blitz [E036]
35.
Gratefulness - Chris Cotton Weekly Blitz [E035]
34.
Behaviors That Limit Success - Chris Cotton Weekly Blitz [E034]
33.
Hitting Your Five Iron - Chris Cotton Weekly Blitz [E033]
32.
Dealer Parts - Forget List Price - Chris Cotton Weekly Blitz [E032]
31.
Let's Talk Employees - Chris Cotton Weekly Blitz [E031]
30.
Fix the Stops and Starts and Become More Productive - Chris Cotton Weekly Blitz [E030]
29.
Alignments as a Profit Center - Chris Cotton Weekly Blitz [E029]
28.
Health and Wellness - Chris Cotton Weekly Blitz [E028]
27.
Making and Keeping Appointments with Yourself - Chris Cotton Weekly Blitz [E027]
26.
The Notebook Technique - Eating the Elephant - Chris Cotton Weekly Blitz [E026]
25.
Four Phases of an Auto Repair Business -Chris Cotton Weekly Blitz [E025]
24.
Repair Orders as Legal Documents - Chris Cotton Weekly Blitz [E024]
23.
Collaboration - Weekly Blitz with Chris Cotton [E023]
22.
Relationship Building - Weekly Blitz with Chris Cotton [E022]
21.
Heads Up and Eyes Open -Weekly Blitz with Chris Cotton [E021]
20.
Shoot For the Stars - Weekly Blitz with Chris Cotton [E020]
19.
Can Do's and Must Do's - Weekly Blitz with Chris Cotton [E019]
18.
Customers ARE Willing to Pay for NO Surprises! - Weekly Blitz with Chris Cotton [E018]
17.
Are You A Thermostat or Thermometer - Weekly Blitz with Chris Cotton [E017]
16.
To-Do Lists - Weekly Blitz with Chris Cotton [E016]
15.
Couples Working in the Business - Weekly Blitz with Chris Cotton [E015]
14.
Own the Dash OTD - Weekly Blitz with Chris Cotton [E014]
13.
Lost Lettuce - Chris Cotton Weekly Blitz [E013]
12.
Be the Leader YOU Wish You Had! - Weekly Blitz with Chris Cotton [E012]
11.
Continuing Role of the Auto Shop Owner - Chris Cotton Weekly Blitz [E011]
10.
What You Allow is What Will Continue! - Weekly Blitz with Chris Cotton [E010]
9.
Price-Value-Perception - Weekly Blitz With Chris Cotton [E009]
8.
Green Lights - Weekly Blitz with Chris Cotton [E008]
7.
Tires, Round and Profitable - Weekly Blitz with Chris cotton [E007]
6.
The 300 Percent Rule -Chris Cotton [E006]
5.
Getting Hiring Right - Weekly Blitz with Chris Cotton [E005]
4.
Practice Active Coaching - Weekly Blitz with Chris Cotton [E004]
3.
Frictionless Customer Service - Weekly Blitz with Chris Cotton [E003]
2.
Five Steps to Equipping Others - Weekly Blitz with Chris Cotton [E002]
1.
Using Your Tools - Weekly Blitz with Chris Cotton [E001]