Artwork for podcast Chris Cotton Weekly Blitz
Marketing Calendar Mayhem - Don’t Wait for Business to Slow Down!
Episode 20921st April 2025 • Chris Cotton Weekly Blitz • Chris Cotton
00:00:00 00:36:01

Share Episode

Shownotes

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.

Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/

Check out their podcast here: https://autorepairmarketing.captivate.fm/

If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind

Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that’s just as great. 


Check out their podcast here: https://autorepairmarketing.captivate.fm/ If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindIn 


In this episode of "The Weekly Blitz," host Chris Cotton is joined by special guests Caroline Legrone and Kim Walker from Shop Marketing Pros to delve into the critical necessity of having a robust marketing plan for auto repair shops. The discussion centers around the pivotal role that a well-structured marketing strategy plays in the success and sustainability of these businesses.

Chris, Caroline, and Kim explore the multifaceted aspects of marketing planning, emphasizing the importance of leveraging historical data to gain insights into the business's performance over time. By analyzing this data, shop owners can pinpoint slow periods and develop proactive marketing strategies that align with local events and seasonal trends, thereby optimizing their outreach efforts.

Caroline Legrone underscores the significance of understanding past performance metrics, which can provide invaluable information for future planning. She explains how historical data can reveal patterns and trends that are crucial for making informed marketing decisions. This approach not only helps in identifying potential challenges but also in capitalizing on opportunities that may arise.

Kim Walker, on the other hand, offers practical insights into the creation of a comprehensive marketing calendar. She shares her expertise on how to systematically plan marketing activities throughout the year, ensuring that the shop remains visible and engaged with the community. Kim's advice includes tips on scheduling promotions, aligning campaigns with local happenings, and maintaining a consistent presence across various marketing channels.

Throughout the episode, the conversation is geared towards empowering shop owners to take control of their marketing efforts. By doing so, they can ensure sustained growth and foster stronger community engagement, even during traditionally slow periods. The episode serves as a call to action for auto repair shop owners to prioritize their marketing strategies, highlighting the long-term benefits of a well-executed plan.


Introduction and Importance of Marketing (00:00:09)

Chris Cotton introduces the episode and emphasizes the need for a marketing plan in auto repair businesses.

Guest Introductions (00:01:11)

Chris welcomes Caroline Legrone and Kim Walker from Shop Marketing Pros to the podcast.

Discussion on Car Count Issues (00:01:48)

Chris expresses concern over shop owners complaining about low car counts and the lack of planning.

Identifying Seasonal Trends (00:02:32)

Kim discusses common excuses for slow periods and the importance of recognizing seasonal trends.

Understanding the Marketing Calendar (00:04:23)

Caroline explains the significance of analyzing past performance to create an effective marketing calendar.

Proactive Marketing Strategies (00:06:11)

Kim shares insights on developing marketing plans based on historical data and identifying slow periods.

Creative Marketing Solutions (00:07:25)

Kim describes a unique marketing strategy developed around the local state fair to attract customers.

Importance of Planning Ahead (00:09:27)

Kim emphasizes the necessity of proactive planning rather than reacting to slow days.

Timing for Event Promotions (00:12:30)

Discussion on how far in advance to plan marketing strategies for events like the state fair.

Community Calendar Considerations (00:14:09)

Caroline advises checking community calendars to align marketing efforts with local events.

Adjusting Marketing Budgets (00:16:19)

Kim discusses the importance of reallocating marketing budgets based on seasonal trends.

Applicability to Different Locations (00:16:27)

Chris challenges the notion that marketing strategies are only relevant to local events, encouraging broader application.

Yearly Planning for Marketing (00:17:09)

Caroline stresses the importance of yearly planning for marketing strategies, even if starting late.

Setting Holiday Schedules (00:18:49)

Chris shares his approach to planning marketing around holiday closures as a starting point for the year.

Here are the extracted timestamps and their corresponding titles from the podcast episode transcription segment:

Importance of Planning (00:19:14)

Chris emphasizes the need for shop owners to have a structured marketing plan.

Blocking Time for Planning (00:19:40)

Kim advises shop owners to set aside undistracted time in October for planning.

Using a Big Calendar (00:20:17)

Kim suggests using a large calendar to visualize important dates and events affecting marketing.

Analyzing Performance Data (00:22:25)

Kim discusses breaking down historical data to identify busy and slow times for better planning.

Setting Realistic Goals (00:24:20)

Caroline stresses the importance of setting achievable marketing goals based on past performance.

Understanding Marketing Budgets (00:26:17)

Kim explains how to determine an appropriate marketing budget based on desired growth.

Plan with the Pros Conference (00:28:49)

Caroline introduces the "Plan with the Pros" event aimed at helping shop owners create marketing plans.

Event Success and Expansion (00:31:01)

Kim shares the success of last year's event and plans for expanding this year's attendance.

Facebook Group for Marketing Support (00:33:15)

Caroline details the Auto Repair Marketing Mastermind group for shop owners to connect and share insights.

Final Thoughts on Marketing (00:37:02)

Caroline encourages shop owners to create marketing calendars and utilize available resources for success.

Do It Scared (00:37:51)

Encouragement to start marketing despite fears of making mistakes or not knowing how to begin.

Getting Started (00:38:11)

Emphasis on taking action; "done is better than perfect" and scheduling time away from the shop.

Perspective on Fear (00:38:22)

Discussion on the urgency of creating a marketing calendar to avoid business decline.

Final Thoughts and Thanks (00:38:41)

Closing remarks and encouragement to utilize marketing pros for effective growth strategies.

Sponsorship Shout-Out (00:39:11)

Promotion of Shop Marketing Pros as the recommended marketing partner for auto repair businesses.

Closing Remarks (00:39:11)

Encouragement to maintain a positive mindset and a farewell from Coach Chris Cotton.


To listen to more episodes, make sure and go over to iTunes and or Spotify.

Don't forget to rate and review us!


Connect with Chris:

AutoFix-Auto Shop Coaching

www.autoshopcoaching.com

www.aftermarketradionetwork.com

940-400-1008

Facebook: https://www.facebook.com/AutoFixAutoShopCoaching

YouTube: https://bit.ly/3ClX0ae

Email Chris: chris@autofixsos.com


The Aftermarket Radio Network

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.

Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

#autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook

Chapters

Video

More from YouTube

More Episodes
209. Marketing Calendar Mayhem - Don’t Wait for Business to Slow Down!
00:36:01
208. Are You Ready to Sell Your Auto Repair Shop? with Jim Parker from The Auto Repair Boss [E208]
00:33:44
207. The Monopoly Mindset: How to Think Big and Expand Your Auto Repair Business [E207]
00:10:03
206. THESE THREE THINGS [E206]
00:13:46
205. Stop Putting Yourself Last! Ditch the Guilt! [E205]
00:10:09
204. State of the Union Address! [E204]
00:17:49
203. Rev Up Your Customer Service: Merging Tech and Personal Touches for Success [E203]
00:11:34
202. How Do Your Auto Repair Shop's KIPs Stack Against the Industry[E202]
00:15:51
201. Technicians as Service Advisors [E201]
00:18:50
200. Celebrating 200 Episodes: Key Insights for Auto Repair Shop Owners to Thrive and Succeed
00:15:14
199. What Are Men Thinking? The Hidden Burdens We Carry [E199]
00:14:51
198. Are You Prepared for the Unexpected Loss of a Loved One? [E198]
00:16:10
197. Chris' Favorite Things! [E197]
00:19:08
196. How to Increase Customer Trust and Sales with Effective Financing Solutions [E196]
00:13:19
195. Unlocking the Secrets to Parts Cost Management: Boost Your Shop’s Bottom Line! [E195]
00:16:09
194. Transitioning from Technician to Shop Owner: Are You Prepared for the Change? [E194]
00:16:51
193. What It Means to Be the Best Shop in Town [E193]
00:10:30
192. Are You Your Own Biggest Obstacle to Succeeding in the Auto Repair Business? [E192]
00:10:54
191. “Finish Line Focus: Top Tactics for Wrapping Up 2024 and Charging into 2025” [E191]
00:13:16
190. Ghosting: The Silent Killer of Auto Repair Hiring Success [E190]
00:11:22
189. How Will the 2024 Presidential Election Impact Auto Repair Shop Owners? [E189]
00:10:31
188. You Can't Miss What You Haven't Experienced: The Secret to Crushing Your Competition in Auto Repair [E188]
00:08:13
187. Project Alpha: The Acquisition of a Hidden Gem [E187]
00:15:35
186. Coached People always Outperform Uncoached People. That’s a fact [E186]
00:08:22
185. Stop With The Mom & Pop! [E185]
00:07:42
184. Hawthorne Experiment [E184]
00:08:58
183. Coaching is Teaching [E183]
00:10:55
182. Are You to Focused at What's Ahead That You Forget Your Past? [E182]
00:08:31
181. Do You Rise to the Occasion or Wither Under the Weight of Adversity? [E181]
00:09:44
180. Why Did the Auto Shop Owner Cross the Road? To Get to Profit First! [E180]
00:14:06
179. Changing Pastures: Practical Tips for Auto Repair Pros Seeking Growth and Fulfillment [E179]
00:07:25
178. How Can Absentee Owners Transform Struggling Auto Repair Shops into Success Stories? [E178]
00:18:22
177. Navigate and Elevate Your Auto Repair Shop! [E177]
00:17:30
176. Empower Your Employees: Implementing the 131 Rule for Better Problem Solving in Auto Repair Shops [E176]
00:09:00
175. Are You Just a pumpkin patch, Or Are You THE PUMPKIN PATCH! [E175]
00:08:39
174. Disruptive Insights from Other Industries for Auto Repair Shop Owners [E174]
00:12:56
173. Stop Moving the Goalposts! [E173]
00:08:06
172. Are You Merely Interested or Are You Committed [E172]
00:08:57
171. Monday with Chris & Murray! Mindset Matters [E171]
00:39:04
170. Four Day Work Week for Your Auto Repair Shop! [E170]
00:10:44
169. Mid-Year Reflection: How Is Your Auto Repair Shop Doing and What’s Next? [E169]
00:14:40
168. Don’t Let Pride Stand in Your Way: A Lesson for Auto Repair Shop Owners [E138]
00:11:55
167. You Can't Be the Best Person on Your Team [E167]
00:12:14
166. The Importance of Weekly Stakeholder Meetings for Auto Repair Shop Owners [E166]
00:10:10
165. Dressing to Impress: Setting the Standard of Professionalism in Your Auto Repair Shop [E165]
00:11:12
164. Unlocking Greatness: The Ray Lewis Mentality - Are You Pissed Off for Greatness [164]
00:09:44
163. Campfires & Carols: Building Culture Beyond the Shop with Coach Al & Kevin [163]
00:21:59
162. Are Phone Trees Killing Your Auto Repair Shop's Customer Service? [E162]
00:10:52
161. A Tale of Succession & Success! Mark Fuerbacher's Story at Universal Imports of Rochester. [E161]
00:49:39
160. The Greatest Act of Selflessness: Kimberly's Kidney Donation Experience [E160]
00:31:03
159. Using Dealership Weakness to Build a Strong Auto Repair Shop
00:17:18
158. If Not You - Who is Watching Your Auto Repair Shop [E158]
00:08:41
157. Mastering Your Financials: The Pillars of Success in Your Auto Repair Shop [E157]
00:17:28
156. Understanding Transition Leaks - The Hidden Drain on Auto Repair Shop Productivity [E156]
00:09:46
155. Mindset Matters - The Ripple Effect in YOUR Auto Repair Shop [E155]
00:14:20
154. The Struggle of Succession: A Journey from Family Auto Repair to Independence [E154]
00:38:27
153. The Most Important Rule for Auto Repair Shops: Always Say Yes to Customers
00:10:36
152. Help Me Fix My Procrastination: Get Your Auto Repair Shop Book Done![E152]
00:11:04
151. Navigating the Impact of Technician Shortages on Auto Repair Shop Productivity and Revenue [E151]
00:18:25
150. The 150th Episode Special: Kimberly's Courageous Decision to Donate a Kidney [E150]
00:31:03
149. Attracting Fleet Clients - Effective Strategies for to Your Auto Repair Business [E149]
00:16:30
148. Understanding Gross Profit per Hour: The Key to Efficiency, Pricing, and Financial Health [E148]
00:13:36
147. Unleashing Your Auto Repair Shops Potential: What Was Your Facility Designed to Produce? [E147]
00:15:00
146. Fireside Chat with Hunt! Reconciling Your Accounts [146]
00:33:01
145. What is Coaching Up & Goal Setting Tips for 2024 (E145)
00:15:08
144. EOY 2023, A Coaches & Shop Owners Perspective [E144]
00:45:36
142. From Struggling to Thriving: How to Generate 704.78 More in Weekly Net Profit! [E142]
00:12:34
143. Taking Your Shop to the Next Level: An Introduction for Coach Al [E143]
00:26:23
141. Overcoming Fear and Resistance to Improve Your Auto Repair Shop[E141]
00:24:03
140. Are You Prepared for Life's Unexpected Moments? [E140]
00:11:51
139. Potential: You Be the Judge - A Case Study [E139]
00:19:34
138. Spotting the Early Signs of a Downturn: Adapting, and Driving Toward a Stronger Future
00:14:55
137. From Bad Habits to Booming Business: The Inspiring Journey of a Legacy Auto Repair Shop with Coach Mike [E137]
00:21:26
136. Re-Defining Value in Auto Repair: Why Pricing Right is a Win-Win-Win for All [E136]
00:07:50
135. Running an Auto Repair Shop is Like Winning at Football: A Playbook for Success! [E135]
00:10:18
134. The Ultimate Guide to Marketing for Auto Repair Shops During Slow Times [E134]
00:32:27
133. The Most Important Investment for Auto Repair Shop Owners: Their Health [E133]
00:12:43
132. Unleashing Your Inner Deion: How to Recruit and Manage a Legendary Auto Repair Team [E132]
00:14:34
131. Coach Chris & Coach Brent Talk Shop! Case Study Kansas! [E131]
00:22:44
130. Evolving from Employee to Owner to Coach: The Journey of Independent Auto Repair Shop Owners [E130]
00:08:38
129. The Case for Apprenticeships: Investing in Tomorrow's Technicians Today [E129]
00:09:16
128. Are You a Weak Owner? Do You Work for a Weak Owner? Discover the Signs! [E128]
00:16:49
127. From Unsold Work to Untapped Potential: The Eye-Opening Journey of Tracking Average Estimates [E127]
00:11:32
126. Just How Profitable Are Independent Auto Repair Shops? [E126]
00:11:32
125. Case Study: The Potential Success Story of a Virginia Auto Repair Shop [E125]
00:17:47
124. Survey Results: The Impact of Pay, Benefits, Work-Life Balance, and Management on Technician Retention [E124]
00:17:47
123. Unlocking Your Auto Repair Shop's Potential: Overcoming Barriers to Coaching and Embracing Growth [E123]
00:13:39
122. Is Effective Communication the Key to Solving 90-95% of Auto Repair Shop Issues? [E122]
00:13:12
121. When Your Auto Repair Shop is Running on Empty: Case Study: California [E121]
00:14:46
120. How Can You Improve Your Auto Repair Shop's Profitability? Case Study: Texas [E120]
00:17:24
119. Is Your "Fishbowl" Mentality Holding Your Auto Repair Shop Back? A Nationwide Comparison [E119]
00:23:01
118. "Hang Up and Book It!" Rethinking Your Online Booking Strategy! [E118]
00:30:25
117. The Best Insights and Information from the Sunrise Training Expo [E117]
00:12:29
116. Celebrating Wins: A Guide to Self Worth as a Shop Owner [E116]
00:10:49
115. From Training to Technology: Strategies for Enhancing Technician Productivity in Auto Repair Shops [E115]
00:15:30
114. Don't Get Stuck in Neutral: How Procedures Can Drive Your Auto Repair Shop Forward [E114]
00:16:14
113. Are You Coachable? From Resistance to Growth: The Coachability Spectrum [E113]
00:16:56
112. "Accelerate Your Success: Why Independent Auto Repair Shop Owners Need a Business Coach" [E112]
00:14:09
111. Leadership Gold: Chapter 20 - The Choices You Make - Make You [E111]
00:11:56
110. Leadership Gold: Chapter 19 - Be A Connector [E110]
00:13:08
109. Maximizing Efficiency in Auto Repair Shops with Autoflow's Craig O'Neill [E109]
00:46:56
108. Auto Shop Owners: Building Wealth Beyond the Business [E108]
00:33:21
107. Marijuana in Your Auto Repair Shop [E107]
00:18:52
106. ShopFlow A Live Case Study with DunRite Transmission & Auto Care [E106]
00:45:17
105. Get to Know Coach Brent [E105]
00:32:31
104. Vision 2023 with Shop Marketing Pros [E104]
00:53:19
103. Are You Leaving the Industry? [E103]
00:07:17
102. Leadership Gold: Chapter 18 Meeting Secrets, The Meeting Before the Meeting [E102]
00:11:58
101. Leadership Gold: Chapter 17 Experience Is Not The Best Teacher [E101]
00:18:39
99. Numbers Don't Lie, If We Track & Measure We Can Win! [E099]
00:09:31
100. It's All Carm's Fault and That's Good! [E100]
00:38:25
98. The Admirals Club [E098]
00:10:30
97. A Dr, A Rocking Chair & Charging What You're Worth! [E097]
00:10:56
96. Hunt Demarest: Income Statements, Profits, Losses, Oh MY! [E096]
00:37:29
95. Leadership Gold: Chapter 16: People Quit People Not Companies [E095]
00:18:35
94. Leadership Gold: Chapter 15: Leaders Distinguish Themselves During Tough Times [E094]
00:18:04
93. Surviving 2023 and Beyond! [E093]
00:18:45
92. 7 Books To Boost Your Well-Being [E092]
00:08:24
91. Optimism and Opportunity [E091]
00:20:00
90. Chris' Favorite Things for 2023 [E090]
00:15:56
89. Leadership Gold: Chapter 14 Keep Learning to Keep Leading [E089]
00:15:11
88. Leadership Gold: Chapter 13 Don’t Manage Your Time, Manage Your Life! [E088]
00:13:00
87. My Gift to You on my 50th Birthday [E087]
00:07:37
86. Year End Tasks! Looking Forward to 2023! [E086]
00:15:15
85. Building a Great Mentorship Program in YOUR Auto Repair Business [E085]
00:23:16
84. Pride of Ownership, Building Company Pride [E084]
00:20:45
83. Leadership Gold: Chapter 12 [E083]
00:15:13
82. Leadership Gold: Chapter 11 [E082]
00:14:46
81. Employee Training, Where Are You Headed Next? [E081]
00:09:40
80. Trust Your Gut! [E080]
00:20:13
79. Leadership Gold: Chapter 10 [E079]
00:16:44
78. Leadership Gold: Chapter 9 [E078]
00:15:01
77. Overcoming the Victim Mindset [E077]
00:18:49
76. Solving the Technician Shortage, Once and For All! [E076]
00:18:18
75. Defining Moments In My Life [E075]
00:38:42
74. Standing Up in YOUR Success! [E074]
00:21:31
73. The Rest of the Story [E073]
00:06:53
72. Proceed With Caution - Are You Ready For What is Next [E072]
00:23:45
71. Leadership Gold - A Leader's First Responsibility Is to Define Reality [E071]
00:15:48
70. Leadership Gold: Get In The Zone & Stay There! [E070]
00:16:04
69. Production Apprentice Program for Auto Shops [E069]
00:20:01
68. Leadership Gold - The Best Leaders are Listeners [E068]
00:19:12
67. Leadership Gold: Follow Your Passion [E067]
00:14:06
66. Scorecard For Success [E066]
00:11:37
65. Stop Putting Yourself Last [E065]
00:13:08
64. Leadership Gold: You Know You're Out Front When [E064]
00:18:28
63. Defining Moments Define Your Leadership [E063]
00:20:11
62. Are You Coachable? [E062]
00:08:55
61. Leadership Gold - Chapter 2 - The Toughest Person to Lead [E061]
00:22:38
60. Leadership Gold - Chapter One - Lonely at the Top [E060]
00:22:11
59. Pet Peeves from Coach Chris Cotton [E059]
00:18:58
58. Developing Your Auto Repair Shop Culture [E058]
00:33:41
57. 10 Steps to Auto Repair Shop Business Evaluation [E057]
00:17:17
56. Catching up with Shop Marketing Pros - Kim and Brian Walker [E056]
00:50:08
55. Help for Small Struggling Auto Repair Shops [E055]
00:19:18
54. Catching Up with Chris Cotton [E054]
00:16:33
53. Time Blocking - Gain Control of Your Calendar - Chris Cotton [E053]
00:24:19
52. Raising the Bar - Chris Cotton Weekly Blitz [E052]
00:22:56
51. Wishbone vs Backbone - Chris Cotton Weekly Blitz [E051]
00:20:43
50. Auto Shop Profits and Cash Flow - Chris Cotton Weekly Blitz [E050]
00:31:02
49. Don't Just Celebrate Wins - Savor Them! [E049]
00:14:46
48. Repairing Your Repair Shop - Phase 3 [E048]
00:13:53
47. Ten Year Anniversary - What I Learned - Could Have Done Better - Wisdom [E047]
00:21:23
46. Donations and Donation Programs [E046]
00:15:35
45. Rocket Fuel Chapters 4 - 7 Five Rules [E045]
00:12:11
44. Repairing Your Repair Shop - Phase 2 [E044]
00:15:56
43. Challenge - Give Great Phone [E043]
00:18:54
42. Rocket Fuel Chapters 1 - 3 - Visionary and Integrator [E042]
00:22:09
41. Phase 1 - Repairing Your Auto Repair Shop - Chris Cotton Weekly Blitz [E041]
00:25:40
40. Looking Back on 2021 - Chris Cotton Weekly Blitz [E040]
00:23:49
39. Four Phases Series - The Overview - Chris Cotton Weekly Blitz [E039]
00:18:08
38. It is OK to say NO! - Chris Cotton Weekly Blitz [E038]
00:14:58
37. Do You Have a Yellow and Red Envelope? - Chris Cotton Weekly Blitz [E037]
00:08:41
36. Slow Down to Go Faster - Chris Cotton Weekly Blitz [E036]
00:19:02
35. Gratefulness - Chris Cotton Weekly Blitz [E035]
00:09:09
34. Behaviors That Limit Success - Chris Cotton Weekly Blitz [E034]
00:17:18
33. Hitting Your Five Iron - Chris Cotton Weekly Blitz [E033]
00:06:27
32. Dealer Parts - Forget List Price - Chris Cotton Weekly Blitz [E032]
00:09:25
31. Let's Talk Employees - Chris Cotton Weekly Blitz [E031]
00:11:29
30. Fix the Stops and Starts and Become More Productive - Chris Cotton Weekly Blitz [E030]
00:08:58
29. Alignments as a Profit Center - Chris Cotton Weekly Blitz [E029]
00:09:04
28. Health and Wellness - Chris Cotton Weekly Blitz [E028]
00:09:56
27. Making and Keeping Appointments with Yourself - Chris Cotton Weekly Blitz [E027]
00:08:16
26. The Notebook Technique - Eating the Elephant - Chris Cotton Weekly Blitz [E026]
00:11:20
25. Four Phases of an Auto Repair Business -Chris Cotton Weekly Blitz [E025]
00:09:34
24. Repair Orders as Legal Documents - Chris Cotton Weekly Blitz [E024]
00:09:25
23. Collaboration - Weekly Blitz with Chris Cotton [E023]
00:05:33
22. Relationship Building - Weekly Blitz with Chris Cotton [E022]
00:06:20
21. Heads Up and Eyes Open -Weekly Blitz with Chris Cotton [E021]
00:04:23
20. Shoot For the Stars - Weekly Blitz with Chris Cotton [E020]
00:05:08
19. Can Do's and Must Do's - Weekly Blitz with Chris Cotton [E019]
00:06:50
18. Customers ARE Willing to Pay for NO Surprises! - Weekly Blitz with Chris Cotton [E018]
00:07:57
17. Are You A Thermostat or Thermometer - Weekly Blitz with Chris Cotton [E017]
00:05:15
16. To-Do Lists - Weekly Blitz with Chris Cotton [E016]
00:04:23
15. Couples Working in the Business - Weekly Blitz with Chris Cotton [E015]
00:06:25
14. Own the Dash OTD - Weekly Blitz with Chris Cotton [E014]
00:07:28
13. Lost Lettuce - Chris Cotton Weekly Blitz [E013]
00:05:08
12. Be the Leader YOU Wish You Had! - Weekly Blitz with Chris Cotton [E012]
00:05:17
11. Continuing Role of the Auto Shop Owner - Chris Cotton Weekly Blitz [E011]
00:06:32
10. What You Allow is What Will Continue! - Weekly Blitz with Chris Cotton [E010]
00:06:17
9. Price-Value-Perception - Weekly Blitz With Chris Cotton [E009]
00:06:17
8. Green Lights - Weekly Blitz with Chris Cotton [E008]
00:04:19
7. Tires, Round and Profitable - Weekly Blitz with Chris cotton [E007]
00:08:50
6. The 300 Percent Rule -Chris Cotton [E006]
00:06:21
5. Getting Hiring Right - Weekly Blitz with Chris Cotton [E005]
00:09:27
4. Practice Active Coaching - Weekly Blitz with Chris Cotton [E004]
00:07:58
3. Frictionless Customer Service - Weekly Blitz with Chris Cotton [E003]
00:07:30
2. Five Steps to Equipping Others - Weekly Blitz with Chris Cotton [E002]
00:04:27
1. Using Your Tools - Weekly Blitz with Chris Cotton [E001]
00:07:29