219.
The Proactive Keyword Lifecycle System with Michelle Travis [E219]
218.
37% of Your Leads Are Booking. Where Are the Rest Going? Real Data with Stan Stokes [E218]
217.
Running an Auto Repair Shop in Alaska with Robert Wright [E217]
216.
Could You Be Ready for a Fractional CFO? with Eric Joern [E216]
215.
Advertising Doesn't Fix Car Count Problems with Joe Marconi [E215]
214.
Most Commonly Found Missed Marketing Opportunities [E214]
213.
What It Really Takes to Become the Best Place to Work [E213]
212.
Why Customers Ghost You: 7 Reasons Great Customers Don’t Come Back [E212]
211.
What Shop Owners Need to Know About Meta One [E211]
210.
How to Capture Great Content, Not Just Create It [E210]
209.
Real-World AI for Auto Repair Shops with Joe Schindler [E209]
208.
Legacy of Education, Events, and Care [E208]
207.
Should Your Shop Have a Team Retreat? [E207]
206.
AI Nuggets From Our SEO Director [E206]
205.
The Results of AI-First SEO [E205]
204.
Why Your Marketing Works….Until It Doesn’t [E204]
203.
Should You Have a Customer Advisory Panel? [E203]
202.
Bold Leadership with J.R. Portman [E202]
201.
The Loyalty Gap: Why Customers Don't Come Back [E201]
200.
Everything That Has Changed in Auto Repair Marketing Since Episode 1 [E200]
199.
Deo Kitoko on YouTube Growth, Auto Repair Success, and Building Trust [E199]
198.
Differentiating Your Shop Through Market, Message, and Method with Rick White [E198]
197.
Why Great Shop Owners Refuse to Settle with Parker Branch [E197]
196.
How to Align Technician Training with Your Shop’s Goals with Matt Wagg [196]
195.
Are You Helping the Industry, or Just a Gossip? [E195]
194.
When Branding Breaks the Rules (And Still Wins) with Zeb Beard [E194]
193.
Why the BBB Still Matters in 2026 with Mark Lowe [E193]
192.
If I Took Over Your Shop’s Marketing For 90 Days [E192]
191.
5 Reasons You Should Be Meta Verified [E191]
190.
The Great Google Ads Hack of 2025 [E190]
189.
The Most Important KPI You're Not Tracking with Chris Cotton [E189]
188.
How to Work the Chamber of Commerce [E188]
187.
How to Choose the Right BNI Group [E187]
186.
Our Favorite Episodes of 2025 [E186]
185.
The Fast Track: How Paying for Speed Changes Everything [E185]
184.
How ASCCA Protected Shops’ Ability to Track Google Ads—An Insider Update with Dave Kusa [E184]
183.
Preparing for the Unexpected with Darrin and Ginger Barney [E183]
182.
Takeaways From The Marketing AI Conference with Hallie Wasinger [E182]
181.
From Invisible to Unmissable: How McCart’s Auto Center Stands Out with Kelly McCart [E181]
180.
Big, Beautiful, Impactful Email! [E180]
179.
The Legalities of Tracking Numbers and Recording Calls with David Boyd [E179]
178.
Who is Josh Parnell, Really? [E178]
177.
Planning for December's Marketing [E177]
176.
Reigniting the Passion: How Larry Anderson Keeps the Joy in the Work [E176]
175.
Service Advisor Auditing and Skill-building [E175]
174.
Getting Your Shop Suggested by AI [E174]
173.
The Power of Story [E173]
172.
Preparing for November's Marketing [E172]
171.
Backpacks, Car Shows, and Big Hearts: Marketing That Matters [E171]
170.
Why Long Content Matters for SEO and AI Suggestions [E170]
169.
Scaling Your Marketing As You Scale Your Shop [E169]
168.
Preparing for October's Marketing [E168]
167.
SMP vs Fractional CMO vs Coach - What Does Each Do? [E167]
166.
The ROI of Kindness: How Giving Creates Growth in Your Business [E166]
165.
Mental Fitness in Shop Crisis with Leisa Ann and Rachel Spencer [E165]
164.
Car Giveaways and Community Involvement with Chris Luoma [E164]
163.
Preparing for September’s Marketing [E163]
162.
Write a Children's Book with Ben Tilson [E162]
161.
Building Great Teams with J.R. Portman [E161]
160.
Marketing Auto Body Shops with Daniel Burkholder [E160]
159.
There's No Such Thing As A Price Shopper [E159]
158.
The Roller Coaster That is Google Ads [E158]
157.
Preparing for August's Marketing [E157]
156.
Creating Superfans with Brittany Hodak [E156]
155.
Creating Amazing Customer Experiences [E155]
154.
Planning Your Marketing Like a Pro [E154]
153.
Preparing for July's Marketing [E153]
152.
Marketing To Hire [E152]
151.
Marketing When You Are Not a Marketer [E151]
150.
Creating a Shared Vision for Your Organization [E150]
149.
Preparing for June's Marketing [E149]
148.
A Genius Move - Playing Games With Your Community [E148]
147.
We're Gonna Beat This Horse To Death [E147]
146.
You're Not Spending Enough Money On Marketing [E146]
145.
Google's Local Service Ads - Everything You Need To Know [E145]
144.
Taking An Active Role In Your Shop's Marketing [E144]
143.
Preparing for May's Marketing [E143]
142.
Staying Humble While Promoting Your Community Involvement [E142]
141.
Managing Time & Tasks When You're Overwhelmed [E141]
140.
Your Body Is Your Business Card [E140]
139.
Marketing Tools and Tech Ideas for Auto Repair Shops [E139]
138.
Preparing for April's Marketing [E138]
137.
Making Great First Impressions [E137]
136.
Preparing for March's Marketing [E136]
135.
Podcast Hosts Don't Have It All Figured Out [E135]
134.
The Art Of Slowing Down [E134]
133.
What Do You Look Like When You're Not There? [E133]
132.
Stolen Leadership And Allowing Your Team To Make Mistakes [E132]
131.
Branding Your Shop As A Concierge Auto Repair Shop [E131]
130.
Beyond CRM: Using AppFueled to Redefine Customer Loyalty in Auto Repair [E130]
129.
Preparing for February's Marketing [E129]
128.
The Great SMP Website Debacle [E128]
127.
When Do You Take Time to Think? [E127]
126.
Preparing for January's Marketing [E126]
125.
It's OK to Dream Big (Stop Playing Small) [E125]
124.
BNI and Auto Repair Go Hand in Hand with Steve Hand [E124]
123.
Never, Ever Let Your Domain Name Expire [E123]
122.
How To Rank Auto Repair Keywords In Large Cities [E122]
121.
How To Make Your Brand Stand Out [E121]
120.
How To Work With A Marketing Partner [E120]
119.
In 2024 You Cannot Create Original Content [E119]
118.
Doing Video Every Day For A Month [E118]
117.
Back-to-School Marketing: Strategies for Auto Repair Shops to Engage and Give Back [E117]
116.
Communicate Like a Pro: Tips and Mistakes with Craig O'Neill [E116]
115.
Manage Your Stress & Drive Success with Jeff Salzenstein [E115]
114.
Tapping Into Local Organizations For Business Help [E114]
113.
Marketing Lingo & Misconceptions [E113]
112.
A Marketer's Take on "Just Say Yes" [E112]
111.
What is YOUR Responsibility When Working With Professional Marketers? [E111]
110.
Sometimes You Just Have To Go To War [E110]
109.
Setting Yourself Apart in a Sea of Mediocre - Arun Coumar [E109]
108.
Part 4 - A Service Advisor’s Take on Customer Retention with Michael Doherty [E108]
107.
Part 3 - Customer Retention Series - Loyalty Programs [E107]
106.
Part 2 Customer Retention Series - Service Advisor Role [E106]
105.
Part 1 - Customer Retention Series - Your CRM [E105]
104.
Finding and Creating Content [E104]
103.
Promotional Products for Auto Repair Shops [E103]
102.
Should an Auto Repair Shop Use a Local Marketing Company or Marketers Who Specialize in Auto Repair Shops? [E102]
101.
Walker's Hierarchy of Marketing Needs [E101]
100.
A Meeting Of The Marketing Minds [E100]
99.
I Got 99 Problems But Marketing Ain't One [E099]
98.
Surefire Ways To Get Your Google Business Profile Suspended [098]
97.
Can Marketing "Even Out" The Workload? [E097]
96.
How Population Impacts Marketing [E1096]
95.
Creating Loyal Auto Repair Customers [E095]
94.
Top Ten Canva Tips from The Pros [E094]
93.
An Intro to They Ask You Answer [E093]
92.
Creating a Life You Don't Need to Escape From with Mike Ragsdale of the 30a Company [E092]
91.
Understanding Geofencing with Mary Ann Pruitt [E091]
90.
Why "Stock" Website Content Doesn't Work [E090]
89.
Are You Being Unreasonable? I Hope So! [E089]
88.
Getting The Most Out of Conferences [E088]
87.
The Off-Road to Success: Darrin Barney's Journey in 4x4s and Business Coaching [E087]
86.
Naming Your Auto Repair Shop [E086]
85.
Our Story of Radio Advertising [E085]
84.
Failing Forward in Marketing [E084]
83.
Pros On The Road 2024 [E083]
82.
Annual Marketing Planning with Matt Wagg and LauraLee Schmidt [E082]
81.
2023 Wrap-Up | Brian and Kim's Favorite Episodes [E081]
80.
An Annual Theme For Your Marketing [E080]
79.
Hope After Bankruptcy [E079]
78.
Fragmented Marketing: How It’s Hurting Your Brand and Wasting Your Money [E078]
77.
How to Know When You're Not Ready for Marketing [E077]
76.
Retention Marketing And Strategies For Bringing Back Clients More Often with Caroline Legrand [E076]
75.
Accelerating Ambition: A Fearless and Youthful Approach to Shop Marketing [E075]
74.
Security Strategies for Safe and Sound Marketing [E074]
73.
Having Patience With Google Ads with Hallie Wasinger [E073]
72.
Life After the Reservation: Winning Friends and Humbly Influencing People with Kendall Warnock [E072]
71.
Preparing For The Day You Hope Never Comes with Maylan Newton [E071]
70.
Marketing Slow Times, Time Blocking, and Taking Care of Yourself with Chris Cotton [E070]
69.
Marketing Auto Repair to College Students [E069]
68.
Designing Your Life with Scott Rusnak [E068]
67.
"What Do You Really Want?" With Coach Nate Bailey [E067]
66.
A Shop Owner's Story of Creating a New Logo [E066]
64.
Make It Your Own [E064]
63.
Marketing Mistakes and Kim's Pet Peeves [E063]
62.
The Importance of Managing Your Money [E062]
61.
What is a "Brand"? [E061]
60.
When To Use Facebook Ads, And When To Use Google Ads [E060]
59.
The Power of Negative Keywords in Your Google Ads Campaigns [E059]
58.
Getting Ready For The 2023 Fall Conference Season [E058]
57.
Should Your Shop Have a Podcast? [E057]
56.
From Storytelling to Brand Presence: How to Thrive in the Automotive Repair Industry with Chris Jones [E056]
55.
How EOS Drives SMART Marketing with Tim Stoll [E055]
54.
Building a Community of Auto Shop Owners: The Impact of ASOG on the Industry with Scott Pelava [E054]
53.
Is Online Scheduling the Future of Automotive Appointments? with Steven Fafel [E053]
52.
An AI Powered CRM for Auto Repair? with Kieran O'Brien [E052]
51.
Growing to 50k YouTube Followers in One Year with Chris Enright [E051]
50.
Planning, Prep, and Execution of Shop Events with Tim Chakarian of Bimmer PhD Motorsports [E050]
49.
What Is ADA Compliance And How Does It Affect My Website? [E049]
48.
Getting Shop Owners Off The Island [E048]
47.
Why Do Agencies Always Find Something Wrong With My Website? [E047]
46.
Your CRM May Be Lying To You With Justin Rae [E046]
45.
Phone Skills Amplify Your Marketing With Cecil Bullard [E045]
44.
Pros On The Road - Spring 2023 [E044]
43.
Prioritizing Marketing on Properties that You Own [E043]
42.
Radical Generosity - The Art of Gifting [E042]
41.
Maintaining Your Company Culture While Growing [E041]
40.
How to Shift Your Marketing When You’re Busy [E040]
39.
Do It Anyway - Win the Battle of Your Internal Dialogue with Tracy Capriotto [E039]
38.
Following God's Call from Washington State to Tennessee- Brian and Brittany Hemry [E038]
37.
Escaping A War-Torn Country To Becoming A Shop Owner in Arizona - Mac’s Amazing Story [E037]
36.
Is Email Marketing Dead? [E036]
35.
Marketing For Fleet Work [E035]
34.
Do Siri, Alexa, and Google Assistant Recommend Your Shop? [E034]
33.
Common Myths About RepairPal [E033]
32.
Should You Use Coupons In Your Marketing Strategy? [E032]
31.
ChatGPT - Should You Use AI in Your Shop’s Marketing [E031]
30.
How to Create The Perfect Careers Page [E030]
29.
Creating Your Own Economy [E029]
28.
Car Count Isn't Your Problem with Chris Cotton [E028]
27.
Are You Eating Your Own Dog Food? [E027]
26.
How To Attract Better Auto Repair Clients [E026]
25.
Living Unapologetically with Purpose [E025]
24.
How To Create A Real World Marketing Plan For Your Auto Repair Shop [E024]
23.
13 Foundational Marketing Tactics For Every Auto Repair Shop [E023]
22.
When is The Best Time to Plan Your Marketing? [E022]
21.
Can Company Culture Have Anything To Do With Marketing? [E021]
20.
One Thing We’d Implement Immediately If We Still Had Our Shop [E020]
19.
Nominating + Applying for Awards [E019]
18.
More Social, Less Media - The Dopamine Effect [E018]
17.
Making Friends With Short Format Video [E017]
16.
Shops Around the Country are Making a Difference for Breast Cancer! [E016]
15.
How to Market for Car Care Month [E015]
14.
Guerrilla Marketing, 20 Groups, and Industry Associations [E014]
13.
Finding Your Shop's Purple Cow with Vic Tarasik [E013]
12.
Relationships Matter; Because Nobody's Perfect [E012]
11.
Is It Customer Service Or Is It Marketing? [E011]
10.
Networking Skills To Get The Most From In-Person Events [E010]
9.
What’s Your Story? Talking Video With Patrick Egan [E009]
8.
The Top Features an Auto Repair Shop Website Needs [E008]
7.
Marketing Budget with J.R. Portman [E007]
6.
The Two Books You Must Read If You Are Involved In Your Shop’s Marketing [E006]
5.
Using Marketing to Attract New Team Members [E005]
4.
Does Your Community REALLY Know You? [E004]
3.
Keywords in Reviews - Adding Fuel to the Fire [E003]
2.
Kim and Brian Tell Their Story [E002]
1.
Hijacking The Marriott Boardroom With Chris Cotton [E001]