In this episode, Andrew discusses the critical role of the workshop foreman in ensuring the smooth and efficient operation of a business. They delve into the various roles and responsibilities of foremen, such as driving production, quality control, training technicians, and managing workplace culture. The conversation highlights the lack of formal training for foremen despite their importance and introduces Andrew's new initiative - the Professional Foreman Method, a specialized training program tailored for foremen. The episode underscores the necessity of recognizing and adequately training foremen for the overall success of the business, providing insights into the day-to-day challenges they face and proposing solutions for improvement.

Andrew has a variety of free downloads and tools you can grab.

Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .