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Sometimes good things DO come for FREE - with Heidi Thompson
Episode 12225th July 2024 • Wedding Pros who are ready to grow - with Becca Pountney • Becca Pountney
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Today I'm chatting with author, wedding coach and marketing strategist Heidi Thompson. We talk about how the marketing landscape is changing and what couples expectation is in 2024 vs a few years ago. We also discuss her upcoming FREE Book more weddings summit and I ask her the awkward questions you don't want to.

Click to get your FREE summit ticket now

Want to meet other likeminded wedding pro's so that you can share ideas, network and help each other out? Then why not go ahead and join my free Wedding Pro community over on Facebook:

https://www.facebook.com/groups/weddingprosreadytogrow/


Find out more about how I can help you grow your wedding business over on my website or Instagram page:

www.beccapountney.com

www.instagram.com/beccapountney

Time stamps:

Introduction to the Episode (00:00:00)

Discussing the importance of standing out to attract the right clients.

Meet the Host and Guest (00:00:23)

Becca introduces herself and Heidi, highlighting their expertise in wedding marketing.

Reflecting on Past Episodes (00:01:14)

Discussion of Heidi's previous appearance on the podcast two years ago.

Introduction of Becca Bot (00:01:35)

Becca shares about her new website tool, Becca Bot, for easy podcast episode access.

Marketing Shifts in Two Years (00:03:07)

Heidi discusses the changes in wedding marketing strategies since the pandemic.

Couples’ Research Behavior (00:04:57)

Exploring how couples are conducting more in-depth research when choosing vendors.

Referrals and Client Choices (00:06:38)

The shift in how referrals are perceived and acted upon by couples.

Importance of Standing Out (00:08:35)

The necessity for wedding professionals to clearly present their unique offerings.

Avoiding Price Competition (00:09:21)

Strategies for standing out without resorting to lowering prices.

Understanding Clients’ Needs (00:10:45)

Emphasizing the importance of addressing actual client problems in marketing.

Overview of the More Weddings Virtual Summit (00:11:30)

Heidi introduces the structure and purpose of the upcoming summit.

Summit Dates Announcement (00:12:34)

Sharing the dates for the More Weddings Virtual Summit.

Addressing Free Summit Concerns (00:13:30)

Heidi explains the rationale behind offering the summit for free.

Maximizing Summit Participation (00:17:18)

Tips on how attendees can get the most value from the summit.

Success Stories from Past Summits (00:20:01)

Heidi shares examples of attendees who have successfully implemented strategies learned at the summit.

Overcoming Fear of Change (00:21:16)

Discussing the importance of trying new techniques to improve client follow-up and reduce overwhelm.

Managing Overwhelm (00:21:55)

Heidi shares strategies for dealing with overwhelming information from educational events.

Brain Dumping Strategy (00:22:03)

The process of organizing thoughts and tasks to reduce anxiety and create actionable plans.

Identifying Action Steps (00:25:12)

Importance of focusing on actionable steps rather than just consuming information passively.

Prioritizing Education During Busy Seasons (00:26:21)

Addressing the challenge of continuing education during peak wedding seasons and its importance.

Maximizing Summit Experience (00:27:01)

Heidi explains how the summit's flexible schedule accommodates busy professionals worldwide.

Finding Useful Information (00:24:03)

Tips on selecting relevant sessions and avoiding distractions during the summit.

Summit Highlights (00:30:47)

Heidi shares standout sessions and topics that attendees should look forward to at the summit.

The Value of Resources (00:36:23)

Encouragement to utilize available resources and consultations to enhance business growth.

Summit Dates Reminder (00:37:25)

Final reminder of the summit dates and the potential benefits of attending.

The Ongoing Journey of Business (00:38:12)

Heidi reflects on the continuous nature of business growth and learning without a finish line.

Transcripts

Heidi:

I think that's a really key point is not settling of like, I

Heidi:

know the right person's out here.

Heidi:

I just need to find it.

Heidi:

So that makes it even more important to make it so obvious that I am the

Heidi:

right person for fill in the blank that when they see you they're like, yes,

Heidi:

this is exactly what I was looking for.

Becca:

I'm Becca Pountney, Wedding Business Marketing Expert,

Becca:

Speaker and Blogger, and you're listening to the Wedding Pros

Becca:

Who Are Ready to Grow podcast.

Becca:

I'm here to share with you actionable tips, strategies, and real life

Becca:

examples to help you take your wedding business to the next level.

Becca:

If you are an ambitious wedding business owner that wants to take your passion

Becca:

and use it to build a profitable, sustainable business, doing what you

Becca:

love, then you're in the right place.

Becca:

Let's get going with today's episode.

Becca:

Today, I'm welcoming Heidi Thompson back to the podcast.

Becca:

Heidi is a wedding business coach, marketing strategist,

Becca:

and bestselling author.

Becca:

Not only that, but she's also the founder of the Bookmore Weddings

Becca:

Virtual Summit, which I'm going to be speaking again this summer.

Becca:

Today, we're going to be chatting all about how to get the most out of her free

Becca:

summits, as well as geeking out about some marketing practices along the way too.

Becca:

It's going to be a fun one.

Becca:

Heidi, welcome to the podcast.

Heidi:

Hey, thank you so much for having me back.

Heidi:

I'm excited to dig into this with you.

Becca:

It's such a pleasure and I had a little look back to find out when you last

Becca:

came on the podcast and I couldn't believe that it was August 2022, so a whole

Becca:

two years ago and it was only episode 23 and this right now is episode 122.

Heidi:

Oh wow, someone's been busy.

Becca:

Yeah, absolutely, and do you want to know a little secret?

Becca:

Do you want to know how I found that information so easily?

Becca:

So I have this new thing on my website that I'm very excited about, which I keep

Becca:

telling everyone about called BeccaBot.

Becca:

And BeccaBot lives on the corner of my website.

Becca:

It's like a little speech bubble.

Becca:

Anyone listening can go and use it.

Becca:

And you can just click it open and it says, Hey, I'm Becca, ask me a question.

Becca:

And I said, when was Heidi on my podcast?

Becca:

And it came up, it told me the episode number, it gave me the link to listen,

Becca:

and it told me what we spoke about.

Becca:

And I was like, yes, Becca Bot, you've done all the work for me.

Heidi:

That is so cool.

Heidi:

I need to know more about how you've put this together because that is

Heidi:

such a handy thing to have, especially when you have so much content.

Becca:

Yeah, it's so awesome.

Becca:

You do need to go and check out if you're listening to this, go check out Becca Bot.

Becca:

It's on my website on any page.

Becca:

Go to the bottom right hand corner, ask me some questions, but you can ask anything.

Becca:

So you can say, Becca, have you ever done a podcast about Pinterest?

Becca:

Or have you ever done a podcast about Wedding MBA?

Becca:

And it will tell you the podcast episode number and give you the

Becca:

direct link to listen to it.

Becca:

So if you're a listener and you want to find a podcast about something specific in

Becca:

Becca's world, that is the tool for you.

Becca:

But it gave me the useful information today, Heidi, that It was exactly two

Becca:

years ago since you're on my podcast, so it's such a pleasure to have you back.

Becca:

Now, a little bit like Becca Bot, a lot has shifted in the last two

Becca:

years and both of us work in the world of marketing and marketing has

Becca:

shifted a lot in the last two years.

Becca:

So I thought, let's start by talking about two years on.

Becca:

What are we seeing or what are you seeing specifically in the world

Becca:

of wedding pros is working right now from a marketing perspective?

Heidi:

Ooh, I think the biggest thing that I've seen, and it's so funny because we

Heidi:

were just on a call talking about this, is we got away with a lot two years ago.

Heidi:

We didn't have to try as hard, we didn't have to be strategic because there

Heidi:

was such a pent up demand post COVID.

Heidi:

So it was a lot easier for people to attract and book clients.

Heidi:

What I'm seeing now is The people who are struggling are usually ones

Heidi:

that don't have a strategy behind their marketing and they don't have

Heidi:

a very clear way of standing out.

Heidi:

I'm seeing a lot of people who, you know, when I look at their

Heidi:

website, if I could copy and paste something onto their competitor's

Heidi:

website and nobody would buy it.

Heidi:

know the difference, your potential clients are having that struggle

Heidi:

telling you apart as well.

Heidi:

And then it comes down to a pricing issue because there's nothing to compare

Heidi:

you on when there's like 10 planners or 10 photographers that all kind

Heidi:

of seem the same and no one's really standing out as the go to for anyone.

Becca:

A hundred percent agree with you.

Becca:

And I think again, like you said, we got away with it in COVID because there were

Becca:

so many people looking to book and all of these new people coming into the market

Becca:

and there was enough work for everyone.

Becca:

But as that is getting back to more of a normal picture, yes, there's still

Becca:

work for everyone, but actually you do need to start putting in the work.

Becca:

You need to think of your own ideas.

Becca:

You can't keep looking left and right at what your competitors are doing.

Becca:

You've got to find those ways to set yourselves apart.

Becca:

So what about from a couple perspective?

Becca:

What do you think shifted over the last couple of years

Becca:

from the couple's perspective?

Becca:

Do we think they're looking for something different from our vendors?

Heidi:

I think part of what they're looking for in their research process

Heidi:

is more in depth than previous.

Heidi:

So what we're seeing right now, especially with Gen Z is a propensity to dig more

Heidi:

into reviews, dig more into, you know, how can I find out more about this business as

Heidi:

opposed to just diving right in, whether it's, you know, they've heard stories

Heidi:

or whether this is just like a general inclination of buying behavior for this

Heidi:

generation, which it certainly seems to be across a lot of different sectors.

Heidi:

We need to keep that in mind that, you know, they're doing a lot more research.

Heidi:

I've definitely heard too that In the past, if you got a referral, that was

Heidi:

pretty much a done deal, and now what a lot of people are seeing is you get

Heidi:

a referral and you still need to sell to them, you still need to convince

Heidi:

them that you are the right person for them, or not, if you're not the

Heidi:

right person, then you're not the right person, but it's not enough to just get

Heidi:

the referral, They also need to be able to go to your website, you know, go to

Heidi:

wherever you have a presence online and be able to learn more about you and why

Heidi:

they should work with you specifically.

Heidi:

I feel like referrals are much more of a jumping off point whereas they

Heidi:

were a like full spectrum start to finish for previous generations.

Heidi:

So those are a few things.

Becca:

That's so true.

Becca:

I actually have a really live example of that.

Becca:

So recently there was a couple that I knew locally who were getting married and they

Becca:

just came to me and said, Becca, have you got any photographers you can recommend?

Becca:

So I recommended two or three photographers, which they said

Becca:

were inside their budget point and kind of the style they wanted.

Becca:

And I sent them over.

Becca:

And in my head, great, one of these three photographers is going to get the booking.

Becca:

And they came back to me.

Becca:

Well, actually, I didn't hear anything.

Becca:

And I kind of followed it up with them.

Becca:

They came back to me and they said, Oh, we went in a totally different direction

Becca:

and just found someone on Google.

Becca:

And I was like, what?

Becca:

Why didn't you go with one of my recommendations?

Becca:

And it really blew my mind that they would rather go with someone

Becca:

that they had not had recommended.

Becca:

They never worked with before based purely on their online presence, rather than

Becca:

over a tried and trusted recommendation.

Becca:

So that's.

Becca:

Definitely happening.

Heidi:

Yeah.

Heidi:

And it's not to say that those weren't good recommendations.

Heidi:

It's just like you threw the ball and the business owner didn't catch it.

Heidi:

Like they didn't do their part of, okay, when this person gets to my

Heidi:

website, to wherever online, where you have a presence, they need

Heidi:

to see like, Oh, Becca was right.

Heidi:

Like this is the perfect fit for me.

Heidi:

And if they don't see that.

Heidi:

you know, they're probably not going to take action, which

Heidi:

is a shock to a lot of us.

Becca:

Yeah, it was a shock to me.

Becca:

And I think as well, I reassured the business owner, because I

Becca:

think actually sometimes it's, they couldn't have done any more.

Becca:

Like, so, cause they're like, but I got back to them really fast and

Becca:

I've got this and I've got that.

Becca:

I'm like, well, maybe it was just like, they just went in a

Becca:

different direction that day.

Becca:

Like some days I'm hungry, I eat a McDonald's, some days I'm

Becca:

hungry, I eat a Burger King.

Becca:

There's no reason why it just goes in a different direction.

Becca:

And I think sometimes as business owners, we're so worried about not

Becca:

doing enough that actually sometimes it's just down to couple's choice.

Becca:

And also couples are really knowledgeable and they're willing to do that research

Becca:

and they know that there's lots of choices out there and therefore they

Becca:

can find that perfect person for them.

Becca:

They don't need to settle on someone else.

Heidi:

I think that's a really key point, is not settling, of like, I know the right

Heidi:

person's out here, I just need to find it.

Heidi:

So that makes it even more important to make it so obvious that I am the

Heidi:

right person for fill in the blank, that when they see you, they're like, yes,

Heidi:

this is exactly what I was looking for.

Becca:

Yeah, 100%.

Becca:

Now, I know that we agree on quite a lot of things, and one of the things

Becca:

we both definitely agree on, and you touched on it earlier, is that slashing

Becca:

your prices or trying to be the cheapest is not the best way to get the work.

Becca:

So You know, what do you think then is a good way instead of thinking I'm

Becca:

not standing out from my competitors.

Becca:

I'm just going to be cheap than everyone else.

Becca:

What is a good way aside from pricing that we can actually

Becca:

stand out in our crowded market?

Heidi:

Yeah.

Heidi:

So, and I'll be speaking about this at the summit, but the way that I really

Heidi:

walk people through this is we need to figure out what your person wants.

Heidi:

We need to figure out what's going on in their head.

Heidi:

Not things we can guess at, what is the actual problem?

Heidi:

that they want solved by hiring you.

Heidi:

What result is it that they want and why is it important to them?

Heidi:

Because we all have different psychological drivers for why we do

Heidi:

things, but unless you understand those things, you can't then come out

Heidi:

in your marketing and say, hey, is this the thing you're looking for?

Heidi:

I have the perfect solution to it.

Heidi:

So that's really what I like people to think about when I.

Heidi:

When I say standing out, that's what I mean.

Heidi:

I don't necessarily mean like do the opposite of what everybody is doing.

Heidi:

You might, that might be something you want to do.

Heidi:

You might want to look different.

Heidi:

You might want to have a different design, a different aesthetic, or it's something

Heidi:

more internal that you're speaking to.

Heidi:

You know, the problems that we want solved are all Very different.

Heidi:

Like the reason why I buy a painkiller isn't because I want a painkiller.

Heidi:

It's because I have cramps, because I broke my foot, because I have a migraine.

Heidi:

Like those are three different reasons.

Heidi:

why I would make the same decision.

Heidi:

So we can't just guess at that.

Heidi:

And you know, if you're running a painkiller company, come out

Heidi:

with this ad about migraines.

Heidi:

If none of your people have migraines and your painkiller doesn't work well

Heidi:

on that, it's not going to connect.

Heidi:

So it's really about connecting to the problem that your person actually

Heidi:

wants you to solve and then molding your marketing to show them that you

Heidi:

have the solution to that problem.

Becca:

Amazing.

Becca:

And you're going to be talking more about that topic, I believe, at your summit.

Becca:

So for anyone who's not heard of your summit before, the

Becca:

Bookmore Wedding Summit, tell us how long has it been going?

Becca:

What's it all about?

Heidi:

This is the seventh time I've run it.

Heidi:

I love it.

Heidi:

It is one of my favorite things I get to do.

Heidi:

It is a five day online conference for wedding professionals specifically

Heidi:

who want to book more of the clients that they really love to work with.

Heidi:

Even when things are feeling slow, even when it feels like, Oh, we can't just,

Heidi:

we can't do it in the market right now.

Heidi:

We can, and we're going to get into specifically how to do that

Heidi:

during the summit with over 30 speakers who are speaking about

Heidi:

all different facets of this.

Heidi:

So you can lit.

Heidi:

I love it.

Heidi:

It isgoing to work for you, what you're going to take from it and

Heidi:

implement it so that you can actually.

Heidi:

go into the rest of 2024 and into the 2025 engagement season, having

Heidi:

a marketing strategy for what you're going to do to attract and

Heidi:

book more of those ideal clients.

Becca:

Amazing.

Becca:

And remind me of the dates of this year's summit for anyone

Becca:

who's listening in real time.

Becca:

It is August 19th.

Becca:

through the 23rd.

Becca:

Amazing and I will be putting all of the links and my affiliate link for the

Becca:

summit inside the show notes so do go and grab those if you're looking for it.

Becca:

You might even be able to find it in BeckerBot, you never know,

Becca:

depends on how well the AI tool is working when you get to it.

Becca:

Now I love promoting your summit whenever I'm part of it and one of the reasons

Becca:

I love to promote it is because it's so easy to promote because it's free, right?

Becca:

It's free for people to sign up, it's free for people to listen to my session and all

Becca:

of those other sessions that the speakers are doing, but one of the pushbacks.

Becca:

I always get and it winds me up when I'm ever promoting something

Becca:

for free, whether it's something I'm doing or something someone else

Becca:

is doing is, well, why is it free?

Becca:

What's the catch?

Becca:

What are you trying to do?

Becca:

What are you trying to sell me?

Becca:

What, why is it actually free?

Becca:

Is it actually going to be any good?

Becca:

Is it going to be rubbish?

Becca:

Is it going to be just people trying to sell me stuff?

Becca:

So Heidi, tell people, why did you make the decision to do it for free?

Becca:

And what do you say to the people that say that kind of stuff?

Heidi:

So.

Heidi:

The way this model works is it is free to attend and you get access to

Heidi:

each day's presentations for 24 hours.

Heidi:

Now if you want lifetime access to the presentations, if you want access to the

Heidi:

VIP sessions, if you want access to almost three thousand dollars worth of bonuses

Heidi:

that the speakers have contributed, if you want access to everything in a podcast

Heidi:

feed that you can listen to forever and ever, you You have to upgrade to

Heidi:

one of the upgrades we have available.

Heidi:

And typically I would say about 15 percent ish of people decide to upgrade to that.

Heidi:

And that is what makes this sustainable for us to give free

Heidi:

access to everybody on a limited.

Heidi:

capacity in a limited window, but still make it super accessible.

Heidi:

And for that reason, we get attendees from all six inhabited

Heidi:

continents, which is amazing.

Heidi:

And I love that we have that reach and that accessibility, but there is

Heidi:

that option to take it a step further.

Heidi:

If you would like to do that, you don't have to do that.

Heidi:

A lot of people do a lot of people don't.

Heidi:

It's One of those things that you get to make that decision for yourself.

Heidi:

And you're still going to get a ton out of it either way.

Heidi:

So that's how the event makes money.

Heidi:

It's also one of those things that because all of us are coming together,

Heidi:

you know, you have 30 different groups of people, audiences that allow us

Heidi:

to bring people together, that for us as educators, We get leads from this.

Heidi:

We get people who say, you know what, I really loved your

Heidi:

presentation, Becca, I think I want to work with you in xyz capacity.

Heidi:

So that's how it functions as like a feasible model for it to like exist

Heidi:

and not just be this free thing that is full of pitches, is full of just

Heidi:

like, you know, getting you into a timeshare presentation and trying

Heidi:

to sell to you for eight hours.

Heidi:

You know, we don't want to create that kind of an experience.

Heidi:

So this is the way we structure it so that we can give really solid education and

Heidi:

still make a big component of it free.

Becca:

Yeah, so helpful.

Becca:

And I think it's really helpful for us to just talk about that and

Becca:

be transparent about it as well.

Becca:

And I think that's the big thing is it's your choice.

Becca:

So if you're listening to this and you want to come along to the Summit,

Becca:

I highly recommend you sign up to it, even if you just watch one session.

Becca:

You don't have to pay for anything.

Becca:

I've signed up to Summits before and I've done the free option and I've

Becca:

set aside time in those 24 hours and I've watched loads of stuff.

Becca:

I've signed up to other summits before when I knew that I wasn't going to have

Becca:

the time to digest the information.

Becca:

And therefore I paid the upgrade so that I can get those back.

Becca:

But the important thing is if you are going to decide to pay the upgrade,

Becca:

like with everything I always say, make sure you then use it because

Becca:

it's only valuable to your business.

Becca:

If you buy the upgrade, if you then do put in some time in a couple of

Becca:

weeks to listen to the presentations or to go through the resources and

Becca:

make sure you're making the it.

Becca:

Otherwise, if you just.

Becca:

throw money at something and never look at it, it's not going

Becca:

to move your business forward.

Becca:

So absolutely take advantage of either the free or the upgraded

Becca:

version because there's going to be so much great stuff in there.

Becca:

And I know because I've listened to the presentations in Heidi summits before,

Becca:

you're going to get loads of great value.

Becca:

Definitely.

Becca:

So don't feel like people are just there to sell to you

Becca:

because they absolutely are not.

Becca:

So, if someone's thinking of signing up then, Heidi, if someone signs up to

Becca:

the Summit, either on the free or the paid version, how would you recommend

Becca:

that they throw themselves into it?

Becca:

How does someone get the most out of being part of one of your events?

Heidi:

The way I always approach education, especially when I have like

Heidi:

a huge array of things to choose from in my own business, I look at what would

Heidi:

have the biggest impact for me right now.

Heidi:

Because sometimes we see things and we're interested in it and it's

Heidi:

like, okay, realistically, I can't take action on that for like a year.

Heidi:

And that's probably not the best use of your time right now.

Heidi:

Get the upgrade, come back to it in a year when you're able to take action on it.

Heidi:

But I'm a big fan of prioritizing things that will make the biggest impact for you.

Heidi:

So I would look at what are you struggling with in particular.

Heidi:

In your business, and then I would look at the presentations

Heidi:

as Okay, how can these fill gaps?

Heidi:

How can these fill holes?

Heidi:

How can these help me solve some of these problems?

Heidi:

Because you're going to get a much better return on investment either

Heidi:

of your money or of your time or both if you're prioritizing things

Heidi:

that are going to get you results.

Heidi:

So like we have a wide array of things that we're covering during

Heidi:

the summit, but there will inevitably be things that you're like, Yeah,

Heidi:

realistically, can I, can I implement that by the end of the year?

Heidi:

Okay.

Heidi:

No, it's probably not the best use of your time.

Heidi:

I would say at least during the week of the summit.

Heidi:

And even if you have the upgrade, I still recommend approaching it in that way

Heidi:

because during the week of the summit, you're able to ask the speakers questions.

Heidi:

You're able to have conversations with them and join our speaker

Heidi:

panels and get clarification.

Heidi:

So, Personally, the way I would suggest approaching it is what's

Heidi:

going to have the biggest impact so that you can get results.

Becca:

Yeah, 100%.

Becca:

And making the most of those additional opportunities for

Becca:

networking and asking the questions.

Becca:

I always think the people that put in the most to these events are

Becca:

the people that get out the most.

Becca:

Because if you're asking your questions, I know because I've been

Becca:

on speaker panels before, when people ask really in depth questions, we'll

Becca:

give them really in depth answers.

Becca:

And they can get like a real nugget of information specifically for their

Becca:

business, that they would normally maybe have to work one to one with

Becca:

someone to get that kind of answer.

Becca:

And so if you are the person showing up live and being brave enough to put

Becca:

those questions forward, then you're absolutely going to get the most out

Becca:

of all those incredible educators who are there live and giving up

Becca:

their time for the week as well.

Becca:

I would love, Heidi, if you know any, have you got any success stories?

Becca:

So obviously you've been doing this summit now for kind of seven years.

Becca:

Have you got any stories of people that maybe have come along to a

Becca:

summit or listened to And then change something in their business.

Heidi:

Oh my God.

Heidi:

So many.

Heidi:

We've had some where people have implemented things during

Heidi:

the week and booked a client.

Heidi:

Like, I wouldn't expect that.

Heidi:

I, it shocked me to see.

Heidi:

But typically, you know, we see people walk away from it and go and implement

Heidi:

the things that they typically neglect.

Heidi:

Which are, especially for the summit, things related to.

Heidi:

Your marketing, things related to your sales, things that can

Heidi:

really move the needle in your business and make a huge impact.

Heidi:

So it doesn't take a ton of implementation to get results.

Heidi:

Like I said, we've had people who are like, Oh, okay, that's an

Heidi:

interesting way of following up.

Heidi:

I'm going to go follow up with this lead that I have.

Heidi:

And then, hey guys, they booked.

Heidi:

It's the best thing ever to get to see and it really is just a matter of taking

Heidi:

the information you need, not just like what sounds necessarily interesting.

Heidi:

I'm not saying don't follow your interest, but we all have limited time

Heidi:

here and then it's actually implement it.

Heidi:

And we do see people, there have been many, many summits where we've

Heidi:

seen people go implement something and book a client that week.

Becca:

I love that.

Becca:

And sometimes we're scared of changing things, even

Becca:

though we know they're broken.

Becca:

And I always say, well, try it once, like try that different technique for following

Becca:

up on the next client and see if it makes a difference and then try it again.

Becca:

And then you can do it.

Becca:

Compare it to your old way and see if it works.

Becca:

But if nothing changes, nothing changes.

Becca:

So there's going to be a ton of new information that's going

Becca:

to come out of the summit.

Becca:

So try and put some of it into action.

Becca:

So talking about there being a ton of information, sometimes when we go to these

Becca:

educational events, whether it's online in person, even podcasts and things like

Becca:

that, we can feel really overwhelmed.

Becca:

So do you have any tips on how to feel less overwhelmed if someone's

Becca:

being part of your summit?

Heidi:

Yeah, so I can tell you exactly what I do and what I teach people to do

Heidi:

when they get into this overwhelmed state.

Heidi:

So the first thing I do is just brain dump everything.

Heidi:

So what's everything that's floating around your head, all those anxieties,

Heidi:

all those things you feel like you have to do, and then you want to look at, okay,

Heidi:

do you actually have to implement that?

Heidi:

Could that wait?

Heidi:

Could you put that kind of in a parking lot over here for next quarter or does

Heidi:

it actually need to get done right now?

Heidi:

So I find immediately upon doing that I just feel like a weight lifted off of

Heidi:

my shoulders because all too often we tell ourselves we have to do 20 million

Heidi:

different things and realistically if we just did one or two of them

Heidi:

it would make a huge difference.

Heidi:

And if we try to do all of them, we're not going to do any of them.

Heidi:

So I'm a big fan of getting everything out of your head and then like

Heidi:

sorting and putting into order, okay, this is what I'm going to do.

Heidi:

This is my plan.

Heidi:

This is how I'm going to proceed.

Heidi:

I'm going to do this thing.

Heidi:

And then next month I'm going to do this thing.

Heidi:

And next quarter, I'm going to do this thing so that, you know,

Heidi:

Those ideas, those things you want to implement actually have a home,

Heidi:

they get onto your calendar and they actually get done because I don't know

Heidi:

about you, but if something is not on my calendar, it will not happen.

Heidi:

I can promise you that.

Becca:

Yeah, that is so true for me as well.

Becca:

And I love the idea that you can, you don't have to do everything now.

Becca:

You can definitely save things for later.

Becca:

I've been in coaching programs before, and I've, had all of these ideas and even

Becca:

one, two years later, I'm still going through and implementing those ideas

Becca:

because we can't possibly do it at once.

Becca:

I think the other thing that I see The mistake people make at summit sometimes is

Becca:

that they go after the shiny things rather than the things that are actually going

Becca:

to make the difference in their business.

Becca:

So they hear some exciting new idea and they think, Oh, this is

Becca:

going to solve all my problems.

Becca:

And it sends them off down a rabbit hole in a direction that they were

Becca:

never intending to go, instead of maybe taking the thing that they needed to.

Becca:

So how do people find the actual useful information in that

Becca:

crowded lots of information.

Heidi:

I would say, you know, look at the schedule for each day.

Heidi:

I, I'm a big fan of planning ahead, which I know you are too.

Heidi:

And I think that's just in our nature as planners, you know, look at the

Heidi:

schedule, go through with a critical eye, which of these am I going to attend?

Heidi:

Live, you know, on the day, which of these are maybe not so applicable

Heidi:

for me right now and commit to yourself to doing just those.

Heidi:

And I would say from every single presentation, our speakers are

Heidi:

really good about this, but I would say, look for the action steps.

Heidi:

And note the action steps and schedule the action steps because that's the

Heidi:

part that usually gets left behind.

Heidi:

And then it's just kind of floating around in your head as this,

Heidi:

you know, half formed idea that you feel like you need to do.

Heidi:

And that just builds as anxiety and weight of all the things we feel like

Heidi:

we have to do when really, if you just, if you can narrow it down, And go

Heidi:

through that and find the action steps.

Heidi:

Schedule the action steps.

Heidi:

That is going to help you extract as much as possible from this

Heidi:

because I always tell people I feel like business owners are typically

Heidi:

they were very good students.

Heidi:

They were typically people who like did the extra credit.

Heidi:

You know, we're like the I'm an A isn't good enough.

Heidi:

I want to a plus kind of people and we get into this.

Heidi:

way of being where we're just like checking off boxes and we're like, well,

Heidi:

I watched all of these presentations.

Heidi:

Okay.

Heidi:

Are you going to do anything with it?

Heidi:

Because if you're not, it doesn't really matter.

Heidi:

And you kind of wasted your time.

Becca:

Yeah.

Becca:

A hundred percent.

Becca:

I always say we're not Netflix.

Becca:

We're not here to entertain you.

Becca:

We're here to help you grow your business.

Becca:

So don't watch us like Netflix.

Becca:

Like, Oh, it's really fun watching videos of Becca and Heidi talking about business.

Becca:

But if you don't actually do anything with that, then you might as well just be

Becca:

watching endless videos of me and Heidi talking about anything, because it's not

Becca:

actually going to help your business.

Becca:

One of the things that I think is going to be a pushback from some of the people here

Becca:

in the UK listening to this podcast is the time of year that the summit happens.

Becca:

So I'm going to address it straight on because every time, whenever I promote

Becca:

one of your summits here in the UK, August is typically like our crazy season.

Becca:

It's the only time of the year when we get any sunshine.

Becca:

All the kids are off school.

Becca:

The people are going on holidays.

Becca:

Wedding pros are incredibly busy.

Becca:

And so immediately we go too busy to do any education.

Becca:

So I want to flip that on that, on its head and say to you, Heidi, why should

Becca:

people still be prioritizing some level of education or how can they fit this kind

Becca:

of stuff in even when it's crazy season?

Heidi:

I get it.

Heidi:

I totally understand.

Heidi:

And I'm very sorry that it falls during your busy season.

Heidi:

But the tricky thing is, is it's always someone's busy season.

Heidi:

And I've tried to like manipulate schedules to, you know, Okay, what would

Heidi:

be the best possible time worldwide?

Heidi:

And that time just doesn't exist.

Heidi:

So, August is a very dead time for some people.

Heidi:

It's a very busy time for other people.

Heidi:

It's a kind of middle time for a lot of other people, you know,

Heidi:

especially in some parts of the U.

Heidi:

S.

Heidi:

It's like a, I'm not going outside kind of time of year because it's just too hot.

Heidi:

So there's definitely no weddings happening.

Heidi:

But With that in mind, even though it may not be at the opportune time for

Heidi:

you, I would still recommend looking to see what you can get out of it.

Heidi:

Because like Becca said, if you can get one presentation and do one

Heidi:

thing with it that makes an impact on your business, that's huge.

Heidi:

You paid nothing for that.

Heidi:

You've been able to get results from it.

Heidi:

So a couple of things that we do to try to make it as accessible as possible is

Heidi:

we don't release Presentations on like a schedule like you would a conference.

Heidi:

We release everything for the day at once.

Heidi:

And it gets released at 9 a.

Heidi:

m.

Heidi:

U.

Heidi:

S.

Heidi:

Pacific time, which is Los Angeles time, which is 5 p.

Heidi:

m.

Heidi:

U.

Heidi:

K.

Heidi:

time.

Heidi:

You have a full 24 hours, so everybody in that period of time has a morning,

Heidi:

afternoon, evening, and night.

Heidi:

So, you know, we have participants in Australia and New Zealand and Hong Kong

Heidi:

that joined because they're able to join because it's not at a specific time.

Heidi:

It's just a specific 24 hour window.

Heidi:

So you can get it in any time of day.

Heidi:

you want, and it's on demand.

Heidi:

So you don't have to be there for a specific time for the video

Heidi:

to like stream live for you.

Heidi:

You can press play, you can press pause, you can press one and a half

Heidi:

speed, and everything is also available.

Heidi:

on our summit podcast.

Heidi:

If you're joining us for free, those expire every 24 hours as well, but it

Heidi:

gives you another medium to do that.

Heidi:

So you could very easily listen to and watch, you know, a couple

Heidi:

of things from your phone.

Heidi:

And quite honestly, like I said, this isn't school.

Heidi:

The point isn't to do all the work and do the extra credit.

Heidi:

The point is to get a result.

Heidi:

And if you can watch one presentation and get some action steps out of that and

Heidi:

take action on it and book more weddings as a result, congratulations, you've won.

Heidi:

You've put in minimum time, gotten maximum results.

Becca:

Yeah, a hundred percent.

Becca:

And so often I think we just use that as an excuse to ourselves.

Becca:

Oh, we're just too busy.

Becca:

It's busy season.

Becca:

We can't do that right now.

Becca:

But I know that if we want to do something, we will find the time to do it.

Becca:

Right.

Becca:

Because I have an audio book.

Becca:

Sometimes I'll listen to audio books and maybe I'm listening to

Becca:

a novel or something like that.

Becca:

And I suddenly realized I've managed to listen to eight hours of this novel in

Becca:

one week because I'm really enjoying it.

Becca:

So I can listen to it while I'm cooking dinner or I can listen to it while I'm

Becca:

driving the car to my job or I can listen to it while I'm preparing some work.

Becca:

And so if you want to be part of this and you want to listen to it, I promise you

Becca:

you'll be able to find the time to do it.

Becca:

Now, if people don't have much time, I would love to just

Becca:

hear a couple of highlights.

Becca:

So can you give us a couple of highlights that you think there's

Becca:

some good sessions going on?

Becca:

Obviously mine, I'll do my own highlight in a minute, but some good sessions

Becca:

going on at the summit and also a couple of highlights from resources that

Becca:

you've seen inside of the PowerPack.

Heidi:

Okay, so I've got my schedule in front of me.

Heidi:

So like I said, I'll be speaking about standing out and booking

Heidi:

more weddings without discounting.

Heidi:

Adriana McDermott is speaking about from ghosting to booking Gen Z

Heidi:

marketing strategies to win them over.

Heidi:

I absolutely love this topic and she comes at it from a very data based position.

Heidi:

So it's not just like, oh, it feels like this is what's happening.

Heidi:

Like, no, this is.

Heidi:

This is happening and this is how we adapt to it.

Heidi:

Becky Hart is speaking about networking and making the most of your relationships.

Heidi:

If you're struggling with turning inquiries into bookings, Elizabeth

Heidi:

Shields is talking about that exact thing.

Heidi:

Let's see here.

Heidi:

Oh, if you want to get more referrals from venues.

Heidi:

Terza Caffey's presentation is all about how to play nice with venues

Heidi:

and really practical tips to get and stay on a preferred vendor list.

Heidi:

She is coming at this from working exclusively with venue owners,

Heidi:

so she has heard everything.

Heidi:

She's kind of reporting back and sharing with us.

Heidi:

What it is that we need to do.

Heidi:

Let's see here.

Heidi:

There are so many here to choose from.

Heidi:

Oh my god Mark Chapman is talking about what you need to know before you start

Heidi:

Advertising and how to craft ads that convert and I really love this one

Heidi:

because a lot of people Will just throw money at advertising and assume that it

Heidi:

will work And that's not actually true.

Heidi:

And a lot of times it can be a really big waste of your money.

Heidi:

So make sure that you are not making that mistake because it is a huge one.

Heidi:

So we've got a lot of topics that are really focused on marketing, on sales.

Heidi:

We've also got some that are focused on the money piece.

Heidi:

So finding the profit leaks.

Heidi:

In your business, because that is a very quick thing.

Heidi:

You can change that immediately changes your financial situation in your

Heidi:

business or creating profitable packages.

Heidi:

If you can make the next package you offer more profitable, that is going

Heidi:

to make a huge impact on your business.

Heidi:

And then, of course, Becca's presentation, which I have seen and I really love,

Heidi:

all about getting a Visible and Becca, when you propose this topic, it really

Heidi:

intrigued me because there's this idea that, well, yeah, I'm marketing.

Heidi:

I'm visible.

Heidi:

But are you, you know, how visible are you?

Heidi:

So tell people a little bit about that.

Becca:

Well, I love to talk.

Becca:

Kind of have a bit of the shock factor in the beginning of my presentations whenever

Becca:

I do a presentation, because I know that a presentation can be dry and boring unless

Becca:

you realize you actually need to hear it.

Becca:

And so right at the beginning, beginning of my presentation, I am going to get you

Becca:

to find out how visible you think you are.

Becca:

And then I'm going to ask you that question a few more times as

Becca:

we go through the presentation, because often we think we're a lot

Becca:

more visible than we actually are.

Becca:

We feel like everyone knows our business and no one's booking us,

Becca:

but turns out most of the time, It's just that we're too quiet.

Becca:

So that's what I'm talking about in my presentation, how to get

Becca:

visible and book more weddings.

Becca:

And there's lots of actionable strategies in there as well.

Becca:

So that's worth the free ticket price on its own.

Becca:

Come along and listen to that.

Becca:

Although Heidi, you've got so many great sessions, but there's one thing that

Becca:

I like to do when I go to a summit.

Becca:

And I always encourage people to do this, whether it's an in person event.

Becca:

or an online event, play Summit Roulette, because sometimes there's a hidden

Becca:

gem in there that you don't think you need, but it actually ends up being

Becca:

the presentation that you are like, so glad that you listened to or watched.

Becca:

So, go to something you think, I wouldn't want to go to that, and then watch that

Becca:

one, because often it's the best one.

Becca:

I love that.

Heidi:

That's such good advice.

Heidi:

And then I know you asked about the bonuses too that are

Heidi:

available in the PowerPack.

Heidi:

We've got, you know, a sales page template to help you better sell people

Heidi:

from your website so they come to you much more sold and ready to buy.

Heidi:

We have a vendor consultation with one of our speakers.

Heidi:

We have a website review and consultation with one of our speakers.

Heidi:

We have a guide to blogging for business from two women who are

Heidi:

honestly really phenomenal at this and their whole business.

Heidi:

is helping photographers in particular attract more business

Heidi:

using their blogs for SEO purposes.

Heidi:

We've got things to make your life easier, like multiplying your

Heidi:

blog's impact with repurposing.

Heidi:

We've got an SEO mini course.

Heidi:

We've got a Whitney and Daniela Created a beginner's guide to building

Heidi:

the ultimate Google search campaign and actually a step by step workbook

Heidi:

showing you how to build that campaign.

Heidi:

There's a lot here.

Heidi:

There's about 2, 900 worth of bonuses inside of this on top of the

Heidi:

presentations and all of the VIP sessions.

Heidi:

So, there's a lot going on in it.

Becca:

Yeah, it's a ridiculous amount of value.

Becca:

And again, I'm always surprised when the people offer these things,

Becca:

how few people take them up.

Becca:

And so especially things like a website review, if you see that that's an

Becca:

option, don't sit back, take the website review, because that is like a money

Becca:

can't buy opportunity for your business that would again be worth so much

Becca:

more than you would be paying for it.

Becca:

So again, don't get overwhelmed by the resources, go through them one

Becca:

by one by one and highlight, okay, actually, I need some help with this.

Becca:

This is where I see that I need some help and go through the resources and

Becca:

actually take people up on these offers.

Becca:

Because again, people are offering really great stuff.

Becca:

They're not doing it to try and upsell you something else.

Becca:

They really want you to get results because I know a lot of the people

Becca:

that are involved in the summit.

Becca:

I know Heidi, and that's what they're about.

Becca:

They want to give you value.

Becca:

Yes, of course you can go and work with them, but actually they're all

Becca:

about helping you and they just want the industry to grow and thrive.

Becca:

Heidi, I'm so excited to be part of the summit again this year.

Becca:

I know that people are going to get loads out of it.

Becca:

Can you remind us once more about the dates?

Becca:

And again, I'll put the link in the show notes.

Heidi:

Yes, it is August 19th through the 23rd.

Heidi:

You are going to get so much out of this.

Heidi:

And like we've said time and time again, Isn't it worth it if you get one

Heidi:

thing out of it that you can implement and it helps you book more weddings?

Heidi:

That sounds like a good use of your time to me.

Becca:

Yeah, absolutely.

Becca:

And if you've been part of Heidi's Summits before and you've listened to something

Becca:

that you've learned from, let us know.

Becca:

Reach out to Heidi or myself on Instagram.

Becca:

We'd love to hear from you.

Becca:

If you're in her Facebook group, then post in there and say some of the learnings

Becca:

that you've learned from the Summit too.

Becca:

We're always keen to hear.

Becca:

What you guys are doing with the information that you're learning.

Becca:

Now, Heidi, I'm always in the podcast with the same question and it's

Becca:

this, what's one thing you wish you'd known sooner in your own business?

Heidi:

that you never figure it all out.

Heidi:

There's no finish line.

Heidi:

There's no end.

Heidi:

And in the beginning, it felt like, Oh, I just got to do

Heidi:

these things and I'll get there.

Heidi:

You get better.

Heidi:

You learn, but it's like kind of trying to build a house on moving ground.

Heidi:

Like things are always changing.

Heidi:

So you have to change with it.

Heidi:

And you will never, it's never complete.

Heidi:

And to be honest, I'm kind of glad that's the case because it would be pretty boring

Heidi:

if it was, you know, if you get 10 years into a business and it's like, well, I

Heidi:

know everything, I've done everything.

Heidi:

What's the point?

Heidi:

You know, there's nothing to do anymore.

Heidi:

So yeah, it's definitely that you never are finished.

Heidi:

It is never finished.

Heidi:

Sometimes it feels like it's.

Heidi:

taped together with duct tape and just folding and that's okay because

Heidi:

everybody else's business is too.

Becca:

That is so true.

Becca:

It's like my children when they're trying to find the end of a rainbow

Becca:

and it's never coming to them.

Becca:

And the closer you get to the end, the further away it feels.

Becca:

It's so true.

Becca:

Our businesses are a marathon, not a sprint and they're growing and they're

Becca:

evolving and there is no end deadline.

Becca:

I love that.

Becca:

Heidi, it is such a pleasure chatting to you.

Becca:

I always enjoy our conversations and hopefully you're going to

Becca:

make it to the UK sometime soon so we can go for that coffee.

Heidi:

Yes, there are some plans afoot.

Heidi:

So I'll keep you posted.

Becca:

Amazing.

Becca:

Thank you so much for your time.

Heidi:

Thank you.

Becca:

I love chatting to Heidi once again on the podcast Isn't She Great.

Becca:

Honestly, her summit is well worth attending.

Becca:

So go check out the links in the show notes or come and find me over on

Becca:

Instagram and I can send you the link.

Becca:

Over there.

Becca:

Even if you just take one thing away from the summit, it's absolutely worthwhile,

Becca:

but I promise you there's so many great sessions and so many great resources

Becca:

that you'll want to dive right in.

Becca:

I'll see you next time.

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77. Communicate, be brave and be nice - growing a successful wedding DJ Business with Mike Readings
00:41:23
76. Stop the ghosting in your Wedding Business with Alan Berg
00:47:18
75. Manage your time and create a winning week - with Carin Hunt
00:42:43
74. Do you need a freelancer in your wedding business?
00:30:41
73. Mastering SEO for your Wedding Business - with Sara Dunn
00:36:46
72. How to diversify your wedding business income with Georgia Mcgilley
00:38:30
71. The 'Gentle Sales system' for your wedding business with Carolyn Kulb
00:42:23
70. Overcoming Adversity and Scaling Your Wedding Business - With Kerry Curl
00:43:28
69. Threads - Should wedding pros be on the new social platform?
00:37:08
68. Lessons learnt in the Dominican Republic
00:29:00
67. How TikTok changed my Wedding Business - Interview with Jack Brierley
00:31:52
66. Reigniting the passion in your Wedding Business - with Clare Warren
00:36:44
65. Owning your own wedding venue - With Donna Newman
00:31:11
64. Why you should be attending wedding conferences - with Danielle Andrews
00:38:48
63. Making sustainability a priority - with RSA House
00:38:07
62. Dealing with emotional wedding clients - with Leah Weinberg
00:41:47
61. Lessons learnt in Cyprus
00:21:42
60. From Bookbinding to Business - with Ali's Paper
00:21:02
59. Streamlining Your Wedding Business with Jen Taylor
00:34:32
58. Are you falling out of love with your wedding business?
00:39:42
57. 3 things that are holding your wedding business back
00:25:02
56. Risk-Averse to Risk-Taker: Nora Shiel's Approach to Building a Wedding Business
00:30:28
55. Taking big action and finding success - Interview with Dan (JN Sounds)
00:27:19
54. First Birthday Episode - So much to celebrate!
00:24:34
53. Unlocking the Power of Pinterest in Your Wedding Business - With Gabby Pinkerton
00:41:45
52. How to get recommended by venues - with Olivia Riddiford
00:32:32
51. Are you addicted to your phone?
00:13:39
50. How to avoid marketing overwhelm - with the Garter Girl!
00:33:33
49. Writing copy that sells weddings - with Andrea Shah
00:29:41
48. Using AI in your wedding business - with The Two Lauras
00:28:23
47. Adapting your wedding business alongside your life - with Becky Harley Photography
00:42:26
46. Don't let your wedding business run you - with Dana and Courtney!
00:37:10
45. Wedding Pro - it's time to stop this!
00:22:52
44. Instagram Reels - How to make the most of them! With Brandee Gaar
00:37:39
43. New Year - Same you? Let's get your wedding business sorted for 2023!
00:22:01
42. Stop hiding - get visible with Renée Dalo
00:38:08
41. Happy Christmas Wedding Pros
00:03:23
40. Avoiding burnout - Interview with Jordan Kentris
00:31:01
39. How much would you pay to see santa?
00:13:58
38. How to get your wedding business in the press - with Meghan Ely
00:36:06
37. Solving a problem and starting a wedding business - interview with Amy Nelson from Wedding Day Dance.
00:30:38
36. Juggling chaos - how to combine life with your wedding business
00:31:55
35. Are you making these Instagram mistakes?
00:20:23
34. Level up your wedding business website with Emily Lee
00:27:25
33. Accounts, tax, bank accounts - eeek, what do you need to know as a wedding business?
00:44:09
32. 7 things I couldn't run my wedding business without...
00:15:17
31. MAFS, finding success and comparisonitis - an interview with celebrant Kelly Hawes
00:38:25
30. WEDCON the story! Interview with Wedcon founders Katie and Roxy
00:35:33
29. Why selling doesn't need to be scary!
00:18:43
28. Pricing, Retreats and PJ parties - Interview with Kelly Mortimer
00:30:43
27. How to respond to a national tragedy
00:14:23
26. Help! How do I move my wedding business forward?
00:18:43
25. How to sell more at a wedding show!
00:46:40
24. The CHEAPEST way to advertise your wedding business!
00:22:18
23. Create an overwhelm squashing marketing plan - with Heidi Thompson
00:30:24
22. 6 mistakes you are probably making in your wedding business!
00:28:00
21. Are you successful? Interview with Anna Lundberg
00:44:31
20. Why I'm no longer the cheapest - interview with Jesse from J Lawrence photography
00:38:28
19. Help! Surviving the school holidays as a wedding business owner!
00:21:53
18. Growing your wedding business with Instagram - with Sue B Zimmerman
00:33:24
17. Relaxation and Sleep meditation with Kath Routledge
00:23:53
16. How to make your wedding business more fun - Interview with Kimba Cooper
00:31:13
15. It's now a wedding business not a hobby - Interview with Maria Vainella
00:29:18
14. Do you have a leaky sales funnel? This episode WILL help you make more sales in your wedding business!
00:28:44
13. Could Guides for Brides work for you? Interview with Nikita Thorne
00:37:23
12. Demystifying Pinterest - how to get your wedding business in front of thousands more couples!
00:22:18
11. Eeek did I do the right thing?? Lessons learnt in Turkey!
00:23:59
10. Lessons learnt as a bride - interview with Rachel from Veiled Productions
00:37:10
9. How to use Facebook groups to grow your wedding business!
00:32:29
8. Blogging - what's the point and how do I get started?
00:28:18
7. Is there a perfect time to quit your job? Interview with wedding planner Hannah Rose.
00:47:15
6. Help! What can I do when it all feels too much?
00:29:41
5. Why do Disney never discount?
00:17:24
4. There's no perfect age to own a business - Interview with wedding florist Sophie Ayres
00:29:33
bonus A sneaky peek into what's coming up soon....
00:01:25
bonus I know I'm not supposed to be here yet.... but....
00:04:00
3. What the heck should I post on social media?!
00:22:19
2. Shhh... the 5 mistakes I made when starting a wedding business!
00:14:46
1. The 6 wedding pro's you definitely DON'T want to be like and how to avoid becoming one....
00:22:52
trailer Here's why you should listen to the Wed Pro Podcast!
00:00:53