Janice Porter:
00:00:00
Nick, Hello everyone, and welcome to this
Janice Porter:
00:00:06
week's episode of relationships rule. My guest today is Nick.
Janice Porter:
00:00:11
Rick Meyer, and Nick is a growth strategist and founder of
Janice Porter:
00:00:15
culture craft who challenges conventional digital and
Janice Porter:
00:00:19
marketing rules, helping leaders rebuild trust as the foundation
Janice Porter:
00:00:24
for sustainable business growth in what he calls a post trust
Janice Porter:
00:00:28
world. Welcome to the show,
Nick Richtsmeier:
00:00:31
Nick, thank you. Janice, so glad to be here.
Nick Richtsmeier:
00:00:34
I appreciate that.
Janice Porter:
00:00:35
We had a chat last week, and I really enjoyed
Janice Porter:
00:00:38
talking to you, and since then, I've done a little bit of
Janice Porter:
00:00:43
reading of some of your stuff and some of your like your
Janice Porter:
00:00:47
website and some blogs, and listen to you speak, and I'm
Janice Porter:
00:00:50
like, I'm not sure that that, you know I can keep up with your
Janice Porter:
00:00:54
level of rhetoric, but what I get from everything And from our
Janice Porter:
00:01:00
conversation, is that we are on the same page when it comes to
Janice Porter:
00:01:05
relationships in business, and so I think when we talk about
Janice Porter:
00:01:11
the lack the the lack of trust, or the distrust that's happening
Janice Porter:
00:01:17
these days, I think I recognize that in what I see as I'm so fed
Janice Porter:
00:01:24
up with everything being digital that I can't, that people don't,
Janice Porter:
00:01:29
don't bring it down to the caring and the of people. And so
Janice Porter:
00:01:35
I want to know your perspective and what has changed in the you
Janice Porter:
00:01:39
know, the marketing world, the world today in business. And why
Janice Porter:
00:01:43
does this matter so much right now? I know you're going to have
Janice Porter:
00:01:46
a take on that. Yeah.
Nick Richtsmeier:
00:01:47
I mean, I think we're at an inflection
Nick Richtsmeier:
00:01:49
point, you know? I think the undermining of trust and by the
Nick Richtsmeier:
00:01:56
digital ecosystem and the all these tools that we were told
Nick Richtsmeier:
00:02:01
that we were told that we're supposed to create connection
Nick Richtsmeier:
00:02:03
and bring us together and blah blah blah, ended up doing
Nick Richtsmeier:
00:02:07
nothing of the sort. And that doesn't mean there weren't some
Nick Richtsmeier:
00:02:09
good things, you know. It doesn't mean you weren't, didn't
Nick Richtsmeier:
00:02:11
reconnect with your, you know, high school best friend through
Nick Richtsmeier:
00:02:14
Facebook or whatever, you know. But writ large, we've been on
Nick Richtsmeier:
00:02:20
this probably 10 to 15 year journey of digital moving from a
Nick Richtsmeier:
00:02:27
sort of creative ecosystem where people can find each other and
Nick Richtsmeier:
00:02:30
find information and it's sort of expansive and interesting to
Nick Richtsmeier:
00:02:34
one that's really primarily extractive, that what that
Nick Richtsmeier:
00:02:40
spending time online is more and more a feeling of what company
Nick Richtsmeier:
00:02:45
is trying to get, what from me, and what am I being surveillance
Nick Richtsmeier:
00:02:48
and data and, you know, all that kind of and AI and all of that
Nick Richtsmeier:
00:02:51
like it just, it's not pleasant, and it's not pleasant for a
Nick Richtsmeier:
00:02:54
reason. It's, it's not just because, you know, it's not just
Nick Richtsmeier:
00:03:00
because it's like, the the design of it's bad or something.
Nick Richtsmeier:
00:03:03
It's actually designed that way on purpose, and and we can go,
Nick Richtsmeier:
00:03:08
oh, well, great. Well, then let's just all get off social
Nick Richtsmeier:
00:03:10
media. That'll be great. Well, you know, some sort of
Nick Richtsmeier:
00:03:13
technology solution. The reality is, we all now come to the world
Nick Richtsmeier:
00:03:20
with a much more cynical eye. There's all kinds of evidence
Nick Richtsmeier:
00:03:24
for this, that the trust in institutions is at historic
Nick Richtsmeier:
00:03:27
lows, that we're much less willing or interested to walk
Nick Richtsmeier:
00:03:33
across the room and engage someone who's unfamiliar or new
Nick Richtsmeier:
00:03:37
because of our expanse of distrust. And you know, I was on
Nick Richtsmeier:
00:03:40
a call conversation this morning with a colleague, there's
Nick Richtsmeier:
00:03:44
increasing evidence that our emotional fragility, we're just
Nick Richtsmeier:
00:03:49
more we just more emotionally kind of wound up, so to Speak,
Nick Richtsmeier:
00:03:58
because of our online experiences that we don't handle
Nick Richtsmeier:
00:04:03
disappointment and frustration and these things that are just
Nick Richtsmeier:
00:04:05
normal human experiences. We're just we're just grumpier, right?
Nick Richtsmeier:
00:04:09
And all of that just makes having real relationships
Nick Richtsmeier:
00:04:13
harder. So this, this idea that I think a lot of people go,
Nick Richtsmeier:
00:04:18
Well, yeah, digital and online is kind of a BS, reality, social
Nick Richtsmeier:
00:04:22
media, AI, whatever. But what I think people have missed, and
Nick Richtsmeier:
00:04:25
why this is so important, is that we forget that our brains
Nick Richtsmeier:
00:04:29
are being wired by the amount of time that we're spending in
Nick Richtsmeier:
00:04:32
these environments, and now the way we experience digital is now
Nick Richtsmeier:
00:04:38
seeping in to how we experience real life, and that's that's
Nick Richtsmeier:
00:04:43
scary, right? Because relationships and how we engage
Nick Richtsmeier:
00:04:46
each other is what really matters totally.
Janice Porter:
00:04:49
So when we say that and when you say we I think
Janice Porter:
00:04:54
I could be wrong, but my experience seems to be that it
Janice Porter:
00:04:58
depends on what generation you. Are as to whether you see it
Janice Porter:
00:05:02
from, you know, one side of the coin or the other. Because so
Janice Porter:
00:05:05
many of the young people they've grown up with that, that they
Janice Porter:
00:05:08
grew up in that digital even, I got to say this even something
Janice Porter:
00:05:13
the other day, my granddaughter, who's six, six and a half, she
Janice Porter:
00:05:18
proudly says her mom found, bless you. Her mom found a
Janice Porter:
00:05:27
drawing app that she put on the child's iPad that she uses for
Janice Porter:
00:05:35
educational stuff, and she loves it, and she's drawing and
Janice Porter:
00:05:38
stopping the thing and drawing whatever. And ironically, I had
Janice Porter:
00:05:41
just bought her a book with that kind of thing in it, where you
Janice Porter:
00:05:46
copy the drawing step by step, and she'd already seen the app,
Janice Porter:
00:05:50
so she's using the app. So when I introduced her to the book,
Janice Porter:
00:05:53
she wasn't as interested. It was really weird, because she's so
Janice Porter:
00:05:57
geared towards the screen. Terrible thing. She's six and a
Janice Porter:
00:06:00
half, and I think it's too much. However it's again, the
Janice Porter:
00:06:04
perspective is different, because that's what she's
Janice Porter:
00:06:07
growing up with.
Nick Richtsmeier:
00:06:08
Well, I think I wouldn't frame it as
Nick Richtsmeier:
00:06:10
generational. I would frame it as exposure, okay? And because
Nick Richtsmeier:
00:06:16
there's, there's really good evidence, and I have some
Nick Richtsmeier:
00:06:19
anecdotal experiences as well that there's an enormous number
Nick Richtsmeier:
00:06:23
of young people who are moving to a low
Janice Porter:
00:06:25
digital Thank goodness. Love to hear that,
Nick Richtsmeier:
00:06:29
because they don't like it. They you know,
Nick Richtsmeier:
00:06:33
the advantage, in some ways, the advantage of being 14 or 17 or
Nick Richtsmeier:
00:06:37
20 in this current digital environment is you kind of
Nick Richtsmeier:
00:06:41
weren't alive for the good part. Yeah, like, or you were maybe
Nick Richtsmeier:
00:06:46
alive, but you were little or whatever, right? So you've never
Nick Richtsmeier:
00:06:49
had a good social media experience. For someone who's
Nick Richtsmeier:
00:06:52
17, their entire experience of social media has been bullying
Nick Richtsmeier:
00:06:55
and terrible image expectations and advertising and so it
Nick Richtsmeier:
00:07:02
really, it's about exposure, I mean, because, for example, one
Nick Richtsmeier:
00:07:06
of the really pervasive issues is that people 50 and above
Nick Richtsmeier:
00:07:12
wholesale committed to Facebook over the 2010s and they haven't
Nick Richtsmeier:
00:07:18
left. Right? Most people younger than them have left.
Janice Porter:
00:07:21
Yeah, they're the only ones there. Yeah, exactly,
Janice Porter:
00:07:24
yeah.
Nick Richtsmeier:
00:07:24
And that platform in specific, is
Nick Richtsmeier:
00:07:27
incredibly destructive from a validation of data, distribution
Nick Richtsmeier:
00:07:35
of reality, use of AI, right? There's enormous problems. So
Nick Richtsmeier:
00:07:39
if, if if you have a lot of really nice, thoughtful, you
Nick Richtsmeier:
00:07:44
know, people who have who should be very analog focused, folks
Nick Richtsmeier:
00:07:49
who who spend four or five hours a day on Facebook, you know, and
Nick Richtsmeier:
00:07:54
they they're there. They're there because originally they
Nick Richtsmeier:
00:07:56
were there to see their grandkids photos or whatever,
Nick Richtsmeier:
00:07:58
but now they're being inundated by this non reality?
Janice Porter:
00:08:03
Yeah, that's so true. Okay, so let's, let's go
Janice Porter:
00:08:05
to this trust eroding environment in business. Can you
Janice Porter:
00:08:11
explain what this looks like in everyday business terms for a
Janice Porter:
00:08:14
small business owner or sales professional?
Nick Richtsmeier:
00:08:17
Yeah, absolutely it. It means that the
Nick Richtsmeier:
00:08:19
starting point for anybody who's buying for you is that you're
Nick Richtsmeier:
00:08:24
not you're not on their side. The starting point for almost
Nick Richtsmeier:
00:08:28
everybody who sits across the table from you, whether it's a
Nick Richtsmeier:
00:08:30
future employee or a future customer or whatever, the
Nick Richtsmeier:
00:08:33
starting point is distrust, because that's how we've been
Nick Richtsmeier:
00:08:39
socialized. They're expecting an extractive experience, because
Nick Richtsmeier:
00:08:43
the majority of experiences they have with providers and vendors
Nick Richtsmeier:
00:08:46
is extractive. What does that mean? Extra means that they're
Nick Richtsmeier:
00:08:50
taking from you instead of giving to you, okay, and
Nick Richtsmeier:
00:08:55
certainly on the employment front and the other and the
Nick Richtsmeier:
00:08:58
reality of that is, the more you're generating that
Nick Richtsmeier:
00:09:01
opportunity. Let's say that that perspective customer that you're
Nick Richtsmeier:
00:09:07
sitting across the table from, that you they found you by way
Nick Richtsmeier:
00:09:11
of your ads on LinkedIn, which then went to a landing page,
Nick Richtsmeier:
00:09:15
which then went to a website, which they went to, whatever,
Nick Richtsmeier:
00:09:18
all of the parts of the brain that those certain experiences
Nick Richtsmeier:
00:09:21
fire with those parts of the brain are used to being lied to
Nick Richtsmeier:
00:09:24
and manipulated and so, so now you're right. Remember a billion
Nick Richtsmeier:
00:09:32
years ago, right when you sell, when advertising used to be like
Nick Richtsmeier:
00:09:35
billboards and TV commercials and all of that, businesses were
Nick Richtsmeier:
00:09:39
really, really careful, like, what sitcom they put their
Nick Richtsmeier:
00:09:44
commercial into, because what you were next to told your buyer
Nick Richtsmeier:
00:09:49
what
Janice Porter:
00:09:50
kind of company you were right. That's who you
Janice Porter:
00:09:52
identified
Nick Richtsmeier:
00:09:53
with, right? And we don't do that anymore.
Nick Richtsmeier:
00:09:56
Right now, businesses are putting their advertisements
Nick Richtsmeier:
00:09:59
into a. Social media feed right next to somebody who's putting
Nick Richtsmeier:
00:10:03
up an AI image that's falsifying a news story that, and all of
Nick Richtsmeier:
00:10:09
that is just going through the same part of somebody's brain,
Nick Richtsmeier:
00:10:12
right? And so we have to completely rethink about how we
Nick Richtsmeier:
00:10:15
find each other, because if we keep finding each other through
Nick Richtsmeier:
00:10:19
these distrustful venues as the primary way. That doesn't mean,
Nick Richtsmeier:
00:10:23
I'm not saying that you can't be on LinkedIn if you're a business
Nick Richtsmeier:
00:10:26
owner, that's fine, but you've got to start to think about the
Nick Richtsmeier:
00:10:29
long term effects of that. Yeah.
Janice Porter:
00:10:32
And you have to be discerning, questioning,
Janice Porter:
00:10:35
curious kind of person, and not everybody is
Nick Richtsmeier:
00:10:39
so yeah. I mean, I the the level of
Nick Richtsmeier:
00:10:42
critical thinking that it requires today to just be able
Nick Richtsmeier:
00:10:46
to sort through what's true and what isn't is, I know,
Nick Richtsmeier:
00:10:49
significantly higher.
Janice Porter:
00:10:50
Yeah, it's, it's very scary. I actually came
Janice Porter:
00:10:52
across a post that that you put up yesterday. I think it was,
Janice Porter:
00:10:57
it's very short. It just says, I just got off a call with I kind
Janice Porter:
00:11:01
of want to challenge this interesting comment, but I just
Janice Porter:
00:11:06
got off a call with a client who has valuable roles to fill, only
Janice Porter:
00:11:09
two hours after a colleague with a very strong following here on
Janice Porter:
00:11:13
LinkedIn, I assume that lamented another month of extended
Janice Porter:
00:11:18
unemployment. The client specifically said, We've got to
Janice Porter:
00:11:22
stop wasting time with LinkedIn. And then you say, I'm convinced
Janice Porter:
00:11:26
more people would be more gainfully employed if this app
Janice Porter:
00:11:28
didn't exist. Was that you saying that?
Nick Richtsmeier:
00:11:31
That's me, that I believe that. Okay,
Janice Porter:
00:11:34
so I challenged that a little bit, but speak to
Janice Porter:
00:11:38
me about that.
Nick Richtsmeier:
00:11:40
I think that millions and millions and
Nick Richtsmeier:
00:11:43
millions of dollars and 10s of millions of hours of attention
Nick Richtsmeier:
00:11:49
are being spent trying to force feed connections through a
Nick Richtsmeier:
00:11:55
platform, okay, yeah, that reliably doesn't work. You have
Nick Richtsmeier:
00:12:04
there are people, and I know many of them that are spending
Nick Richtsmeier:
00:12:08
dozens of hours on LinkedIn every week trying to post the
Nick Richtsmeier:
00:12:12
right thing and click on the right person and find the right
Nick Richtsmeier:
00:12:16
connection and blah, blah, blah to apply to the right thing that
Nick Richtsmeier:
00:12:21
then feeds them, and they've applied to hundreds of positions
Nick Richtsmeier:
00:12:25
on LinkedIn, yes, 600 700 800 positions on LinkedIn never even
Nick Richtsmeier:
00:12:30
gotten a response.
Janice Porter:
00:12:33
So that that part, I totally agree with you
Janice Porter:
00:12:36
that that happens on a daily basis, and I think it's
Janice Porter:
00:12:39
terrible, and it's frustrating and but to me, that goes back
Janice Porter:
00:12:44
to, you know, even when you were just sending your resume and
Janice Porter:
00:12:48
cover letter to the recruiting agents, you know, by mail, it
Janice Porter:
00:12:52
was the same thing, they all sat in a pile on the desk. Because
Janice Porter:
00:12:55
ultimately, it's about people. It's not about right? It's about
Janice Porter:
00:13:00
network.
Nick Richtsmeier:
00:13:00
I think that's true. But even you the story,
Nick Richtsmeier:
00:13:03
the example you're describing, of the recruiting agent, there's
Nick Richtsmeier:
00:13:07
legitimate friction there, and that for that friction is
Nick Richtsmeier:
00:13:11
valuable. So the effort that it takes for me to write a write a
Nick Richtsmeier:
00:13:16
cover letter and produce a resume and mail it, and the
Nick Richtsmeier:
00:13:20
friction that it requires for a recruiting manager to review,
Nick Richtsmeier:
00:13:23
like all of that friction is human friction, it's not digital
Nick Richtsmeier:
00:13:27
friction, it's human friction, right? And that human friction
Nick Richtsmeier:
00:13:31
allows us to make better decisions. So I am convinced
Nick Richtsmeier:
00:13:35
that that recruiting manager with 600 resumes on her desk is
Nick Richtsmeier:
00:13:39
in a better position to hire someone successfully than the
Nick Richtsmeier:
00:13:44
recruiting manager with 4000 candidates from five different
Nick Richtsmeier:
00:13:48
apps in her inbox where she can't even access them because
Nick Richtsmeier:
00:13:53
the platform and some of them are through ads and some of them
Nick Richtsmeier:
00:13:56
aren't. And instead of spending time with the application, she's
Nick Richtsmeier:
00:14:01
going, Well, gosh, which one of these have we screened through
Nick Richtsmeier:
00:14:04
the AI? And which should we? Should we switch our ads from
Nick Richtsmeier:
00:14:07
LinkedIn over to indeed, maybe indeed has better at right? And
Nick Richtsmeier:
00:14:12
the attention, because attention is so important, the attention
Nick Richtsmeier:
00:14:17
being spent on manipulating the digital platforms is attention
Nick Richtsmeier:
00:14:20
that isn't going to reading the resumes. That's why that woman
Nick Richtsmeier:
00:14:26
sitting there with the 600 resumes on her desk, if, if
Nick Richtsmeier:
00:14:29
she's got three hours set aside to find the candidate that day,
Nick Richtsmeier:
00:14:33
we know she's going to spend it on the resumes. We don't know
Nick Richtsmeier:
00:14:36
that today, in fact, we know that she's probably not going to
Nick Richtsmeier:
00:14:39
spend it on the resumes.
Janice Porter:
00:14:42
But then today, I still think that I've always
Janice Porter:
00:14:46
believed this, that it's not what you know, it's who you
Janice Porter:
00:14:48
know, and if you are able to use the platform, in this case,
Janice Porter:
00:14:53
LinkedIn, to find a way in to somebody who knows, somebody
Janice Porter:
00:14:58
that you know, in. That particular company that you
Janice Porter:
00:15:01
would like to get into, or, you know, whatever, then if that
Janice Porter:
00:15:06
person gives you a little nudge to the person with the 4000
Janice Porter:
00:15:14
resumes on their desk, they're going to look, if they respect
Janice Porter:
00:15:16
that person, if they know that person, if they trust that
Janice Porter:
00:15:18
person, they're going to look for that resume. Because it
Janice Porter:
00:15:20
makes it a little bit easier. I know that's favoritism and all
Janice Porter:
00:15:24
of that.
Nick Richtsmeier:
00:15:25
No, that's not the issue that I mean that would
Nick Richtsmeier:
00:15:28
be great if it was true, but that's not the reality is that
Nick Richtsmeier:
00:15:33
person that you're trying to reach to give you that nudge,
Nick Richtsmeier:
00:15:36
they don't check their DMS in LinkedIn anymore because their
Nick Richtsmeier:
00:15:39
DMS are full of sales trash and automated AI messages, so
Nick Richtsmeier:
00:15:44
they've stopped reading their DMS, so you can't even reach
Nick Richtsmeier:
00:15:47
somebody through LinkedIn anymore, and I'm broke, so I
Nick Richtsmeier:
00:15:51
can't afford to DM people on LinkedIn anymore because it's
Nick Richtsmeier:
00:15:54
now a paid service. I can't afford to pay the DM service
Nick Richtsmeier:
00:15:57
anymore because I don't have a job, whereas before it was a
Nick Richtsmeier:
00:16:01
phone call or a postage stamp. Now I have to figure out, or I
Nick Richtsmeier:
00:16:05
meet somebody for coffee right now, if I want to use LinkedIn
Nick Richtsmeier:
00:16:08
to do it, it's going to cost me a $600 or $1,200 membership to
Nick Richtsmeier:
00:16:12
LinkedIn, money I don't have.
Janice Porter:
00:16:14
Well, that's totally that is. That is an
Janice Porter:
00:16:19
example, for sure. And there are people in that situation,
Janice Porter:
00:16:22
definitely.
Nick Richtsmeier:
00:16:23
I mean, there are hundreds of 1000s of people
Nick Richtsmeier:
00:16:26
in that situation. Yeah. So your premise is correct? It is
Nick Richtsmeier:
00:16:30
people. The question is, is LinkedIn the best possible way
Nick Richtsmeier:
00:16:35
we could imagine to get people to find each other? And
Nick Richtsmeier:
00:16:38
increasingly, it's the worst?
Janice Porter:
00:16:41
Yeah, yeah. I'm not going to say it's the worst.
Janice Porter:
00:16:43
I'm not going to agree with that, but I think that the the
Janice Porter:
00:16:47
the whole thing of coming back to relationships and
Janice Porter:
00:16:50
relationship building in a more authentic way, or, you know,
Janice Porter:
00:16:57
yeah, and there are different strategies to get people to the
Janice Porter:
00:17:03
right people that can be better than what most people don't.
Janice Porter:
00:17:08
Most people don't have a clue, to be honest, and that's the
Janice Porter:
00:17:11
problem when it comes to how to use that platform. I did a
Janice Porter:
00:17:14
presentation yesterday in front of 50 people, and I said, How
Janice Porter:
00:17:18
many people have a LinkedIn profile? And they all put up
Janice Porter:
00:17:21
their hand, except for maybe one or two. And I said, How many
Janice Porter:
00:17:24
people are using LinkedIn? Maybe five put up their hand. So, you
Janice Porter:
00:17:29
know, they don't know what they're working with or how to
Janice Porter:
00:17:31
make it better. So that's an aside, though, now, because
Janice Porter:
00:17:34
that's not what we're here for, but I just see it as you know,
Janice Porter:
00:17:37
one of the things is, you've gotta find a way that makes you
Janice Porter:
00:17:41
stand out from the crowd. Whether it's because you picked
Janice Porter:
00:17:45
up the phone and called somebody and maybe they didn't answer,
Janice Porter:
00:17:48
that's fine. Most people don't, but when they do, oh my god,
Janice Porter:
00:17:51
it's such a bonus. But when they don't, at least they've heard
Janice Porter:
00:17:54
from somebody in a different way. And so you've drawn
Janice Porter:
00:17:57
attention to it. It's funny. I interviewed a guy a while ago,
Janice Porter:
00:18:01
and I can't remember his name right now, but he was telling
Janice Porter:
00:18:05
stories about he also was about relationship building and
Janice Porter:
00:18:08
whatever. And he in the he was a pharmaceutical salesperson back
Janice Porter:
00:18:14
in the early days, and that's what he he wanted to meet
Janice Porter:
00:18:17
doctors. And he, you know, they're the hardest people to
Janice Porter:
00:18:20
get hold of and he said that he would put on a, you know, a
Janice Porter:
00:18:24
doctor's coat, white coat, medical coat, whatever you call
Janice Porter:
00:18:28
them, and go stand in the parking lot to just when this
Janice Porter:
00:18:30
guy, you know, the doctor, was coming. He would do these trick
Janice Porter:
00:18:33
things, these, you know, strangely courageous things in
Janice Porter:
00:18:37
my mind, but sometimes funny. And he would get to have the
Janice Porter:
00:18:40
conversation because he stood out, or he would send crazy
Janice Porter:
00:18:43
gifts to them or whatever. But people have lost that by the
Janice Porter:
00:18:47
way, they've lost that ingenuity because a lot of people feel
Janice Porter:
00:18:52
entitled these days. So there's that side of it, too. I think,
Janice Porter:
00:18:56
yeah,
Nick Richtsmeier:
00:18:57
that's not my experience. When I talk to
Nick Richtsmeier:
00:18:59
people who are underemployed, who are trying to find their
Nick Richtsmeier:
00:19:02
next great position, or I'm talking to founders who have
Nick Richtsmeier:
00:19:07
built great small businesses that they're trying to find a
Nick Richtsmeier:
00:19:10
way to not have to spend 15 or 20% of their revenue on ads.
Nick Richtsmeier:
00:19:14
It's I don't find entitlement. What I find is exhaustion.
Janice Porter:
00:19:19
Okay, so you talk about when a prospect hesitates,
Janice Porter:
00:19:23
disengages, or goes quiet, and this would be to those founders
Janice Porter:
00:19:27
that you were just talking about. I'm thinking most people
Janice Porter:
00:19:30
see that that is a problem. You see it as information. What
Janice Porter:
00:19:34
should these people be doing to be paying attention to in these
Janice Porter:
00:19:38
moments? How is it information?
Nick Richtsmeier:
00:19:40
Yeah, I mean, behavior is always information.
Nick Richtsmeier:
00:19:42
So when someone's exhibiting a behavior, often out of our own
Nick Richtsmeier:
00:19:50
drive or neediness or whatever we try to, we try to change the
Nick Richtsmeier:
00:19:55
behavior. And the problem is, as soon as like, it's just like.
Nick Richtsmeier:
00:20:00
With, like, with your kids, right? As soon as you try and,
Nick Richtsmeier:
00:20:04
hey, stop doing that, then they want to do it more, right? Yeah.
Nick Richtsmeier:
00:20:07
And so that's just not how human beings work. So when you have,
Nick Richtsmeier:
00:20:13
when you're having the experience that someone's
Nick Richtsmeier:
00:20:15
showing you signs of distrust, then your first question should
Nick Richtsmeier:
00:20:20
be, why? Why is this reasonable person distrustful? Not? What
Nick Richtsmeier:
00:20:28
can I do to get their attention? That's what the internet teaches
Nick Richtsmeier:
00:20:30
you, is, what can I do to get their attention right? More,
Nick Richtsmeier:
00:20:32
more, more. No, you need to have the humility, yeah, to say this
Nick Richtsmeier:
00:20:37
reasonable person is distrustful is giving me distrustful
Nick Richtsmeier:
00:20:41
behavior. We don't know if they're distrustful Right,
Nick Richtsmeier:
00:20:43
right, but they're giving me distrustful behavior. I wonder
Nick Richtsmeier:
00:20:47
why that is, and then that will impact what my next best action
Nick Richtsmeier:
00:20:52
is. Now my next best action is also going to depend on what
Nick Richtsmeier:
00:20:54
access to them I have. I've already emailed them three
Nick Richtsmeier:
00:20:57
times, and they're ignoring me and they're giving me
Nick Richtsmeier:
00:21:00
distrustful behavior. Is a fourth email really going to
Nick Richtsmeier:
00:21:03
build trust? Probably not. No, right? So again, some of this
Nick Richtsmeier:
00:21:06
depends on context and all of that when we stop competing for
Nick Richtsmeier:
00:21:12
attention, this game that we've been incentivized into for the
Nick Richtsmeier:
00:21:15
for a decade or more, and we start treating people as
Nick Richtsmeier:
00:21:18
reasonable actors who are doing what just makes sense to them in
Nick Richtsmeier:
00:21:22
life, then we can go, Okay, I'm kind of a distrustful person
Nick Richtsmeier:
00:21:27
too, and I don't really like sales calls and I don't really
Nick Richtsmeier:
00:21:30
like people, you know, intersecting themselves into my
Nick Richtsmeier:
00:21:32
life. So how might I add value to this person? How might I make
Nick Richtsmeier:
00:21:39
their situation better? Right? And there's going to be a flurry
Nick Richtsmeier:
00:21:42
of answers depending on what your relationship then is. Have
Nick Richtsmeier:
00:21:45
you ever actually met them? Is this a cold call, right? There's
Nick Richtsmeier:
00:21:48
all of that's contextual, but that's, that's what I mean by
Nick Richtsmeier:
00:21:52
distrust, is information.
Janice Porter:
00:21:57
So I'm thinking that if we get that information,
Janice Porter:
00:22:05
then we know we have to pivot somehow to get their attention,
Janice Porter:
00:22:10
and we can't really do anything direct, because we're not
Janice Porter:
00:22:15
they're not my client yet, they're not your client yet.
Janice Porter:
00:22:17
They're prospects still. So So that takes either a lot of
Janice Porter:
00:22:24
ingenuity or someone to help you who's got that ingenuity to to
Janice Porter:
00:22:28
make that happen. So most people get stuck there. So what do I
Janice Porter:
00:22:36
do?
Nick Richtsmeier:
00:22:36
Well, I some of it. I I would build a
Nick Richtsmeier:
00:22:41
business where, where, which I've done, and I coach other
Nick Richtsmeier:
00:22:45
people do where, with everything in my power, I would never be in
Nick Richtsmeier:
00:22:47
a situation doing cold outreach. That's the number. That's the
Nick Richtsmeier:
00:22:50
first thing I would do. Okay, so the situation that you're
Nick Richtsmeier:
00:22:52
describing sounds like cold outreach to me. I'm not a cold
Nick Richtsmeier:
00:22:55
outreach expert, so I don't know. Once you piss somebody
Nick Richtsmeier:
00:22:58
off, I don't know. Yeah, no. Good point, like, good luck. I
Nick Richtsmeier:
00:23:02
mean, again, there are people out there that are really good
Nick Richtsmeier:
00:23:04
at that kind of thing, and I just am. That's just not my
Nick Richtsmeier:
00:23:07
business. I think the what I advise people to do is, from the
Nick Richtsmeier:
00:23:14
jump, build networks of relationships, so that you're
Nick Richtsmeier:
00:23:18
never in a position having to build cold relationships, right?
Janice Porter:
00:23:21
Okay, that's where I was hoping that you
Janice Porter:
00:23:22
would go. Is that what you call trust nodes?
Nick Richtsmeier:
00:23:26
So trust nodes are places where trust
Nick Richtsmeier:
00:23:28
transactions happen. So a trust node is anywhere where we can
Nick Richtsmeier:
00:23:35
trade value for trust, right? And so value might be me
Nick Richtsmeier:
00:23:38
listening to you. That's value. And so if I give you that little
Nick Richtsmeier:
00:23:41
bit of value, you're going to give me a little going to give
Nick Richtsmeier:
00:23:43
me a little bit of trust back right. Value might be showing up
Nick Richtsmeier:
00:23:46
on time. Value might be being the one to buy the coffee. Value
Nick Richtsmeier:
00:23:52
might be following up with a email afterward that says, hey,
Nick Richtsmeier:
00:23:57
this is my notes of what we talked about. These aren't AI
Nick Richtsmeier:
00:23:59
generated. This is generally what I thought was important
Nick Richtsmeier:
00:24:02
about our conversation. Really appreciate your time, right? And
Nick Richtsmeier:
00:24:06
and smart business development people and business development
Nick Richtsmeier:
00:24:11
work builds on those little nodes over time, because what
Nick Richtsmeier:
00:24:14
happens in the back of the brain, which is where trust
Nick Richtsmeier:
00:24:16
happens, is those then all that stuff compiles, and now all of a
Nick Richtsmeier:
00:24:21
sudden, I've trusted you in that 10 minutes that you listened to
Nick Richtsmeier:
00:24:24
me, and I've trusted you to buy the coffee, and I've trusted you
Nick Richtsmeier:
00:24:27
to give you the time to read the review of our meeting together,
Nick Richtsmeier:
00:24:32
and I've trusted you that I gave you the my cell phone number,
Nick Richtsmeier:
00:24:35
right? And now all those little bits of trust are adding up, and
Nick Richtsmeier:
00:24:40
I, as the person who's doing business development, is what
Nick Richtsmeier:
00:24:42
I'm watching that happen, right? Because all behavior is
Nick Richtsmeier:
00:24:45
information. I'm watching that happen. And I notice when we've
Nick Richtsmeier:
00:24:49
built an up enough trust for me to pull from the bank account
Nick Richtsmeier:
00:24:55
and to go, Hey, can I? Can I offer an opportunity for me?
Nick Richtsmeier:
00:25:00
Invest further in this relationship for us to do more
Nick Richtsmeier:
00:25:03
together. Are we? Are you open to that conversation? And you're
Nick Richtsmeier:
00:25:07
now in the habit of saying yes to me. It's the thing that in
Nick Richtsmeier:
00:25:09
our trainings we call yes momentum. You have yes momentum
Nick Richtsmeier:
00:25:13
with me, and now I can ask something a little bit more
Nick Richtsmeier:
00:25:17
risky, because you've learned that when you say yes to me,
Nick Richtsmeier:
00:25:20
good things happen.
Janice Porter:
00:25:22
Okay, this is good. So I've had conversations
Janice Porter:
00:25:26
with two different people lately. That one was on my
Janice Porter:
00:25:34
podcast just recently, and the other one a while ago, and
Janice Porter:
00:25:38
they're both talking about this being the year of referrals.
Janice Porter:
00:25:42
Okay, it is referral time. I mean, we again. It's back to
Janice Porter:
00:25:45
relationships, and back to, you know, people that know and trust
Janice Porter:
00:25:50
you, that you want to do business with. And then that'll
Janice Porter:
00:25:52
make it easier if they refer people that you can also know
Janice Porter:
00:25:56
that anyway, you know what I'm saying. So one of them says you
Janice Porter:
00:26:00
never have to ask for referrals. If you do business properly, you
Janice Porter:
00:26:05
don't have to ask for referrals. Referrals. The other one says,
Janice Porter:
00:26:10
this is, and this is this one is done through a process that we
Janice Porter:
00:26:15
look at on LinkedIn that will help you get to people that can
Janice Porter:
00:26:20
be referred by someone in your right, in your circle of
Janice Porter:
00:26:26
influence. So which, where do you sit on that?
Nick Richtsmeier:
00:26:30
I mean, I'm kind of neither.
Janice Porter:
00:26:37
You are. You are a contrarian, though, yeah.
Nick Richtsmeier:
00:26:41
I mean, I spent 10 years teaching a
Nick Richtsmeier:
00:26:44
referral program to professional services people, okay, so, I
Nick Richtsmeier:
00:26:48
mean, I, I don't teach it anymore, and I wouldn't
Nick Richtsmeier:
00:26:50
necessarily draw from it, because it was 10 years ago, so
Nick Richtsmeier:
00:26:53
it's a little old, yeah, but I know a little bit about this.
Nick Richtsmeier:
00:26:59
What we what we frame as referrals, is really just to me,
Nick Richtsmeier:
00:27:04
two things. One is, do the people who know about you know
Nick Richtsmeier:
00:27:09
that you're open for business, meaning that you have space that
Nick Richtsmeier:
00:27:12
you could take on people that you could help? So whether
Nick Richtsmeier:
00:27:16
you're pinging people on LinkedIn, which, depending on
Nick Richtsmeier:
00:27:19
how you do it can be very intrusive, or whether you
Nick Richtsmeier:
00:27:23
magically are such an excellent service provider that people
Nick Richtsmeier:
00:27:26
volunteer referrals to you. I mean, I that has been mostly my
Nick Richtsmeier:
00:27:31
experience, so I hate to say that that person's wrong. I
Nick Richtsmeier:
00:27:34
don't ask for referrals, and I mostly live exclusively on
Nick Richtsmeier:
00:27:36
referrals. I wouldn't necessarily say that that's
Nick Richtsmeier:
00:27:40
universally true, regardless the what you have to have is people
Nick Richtsmeier:
00:27:45
who know that you have capacity to take on more clients or more
Nick Richtsmeier:
00:27:50
people. And those people have to know who you'd like to work
Nick Richtsmeier:
00:27:56
with. Fair enough.
Nick Richtsmeier:
00:27:57
Yeah. And if people know that stuff tends to work out.
Janice Porter:
00:28:04
Well, I would add a piece in there that I believe
Janice Porter:
00:28:07
makes it happen, and that is that usually the people that
Janice Porter:
00:28:13
bring you referrals are people that have known you forever. And
Janice Porter:
00:28:18
would you know would always refer you because they love you.
Janice Porter:
00:28:22
And then there's those you've worked with that had a
Janice Porter:
00:28:25
successful experience with you, right? And but the the missing
Janice Porter:
00:28:29
piece there for me is staying in touch with them. If you don't
Janice Porter:
00:28:32
stay in touch with them, you get forgotten for the next shiny
Janice Porter:
00:28:35
object.
Nick Richtsmeier:
00:28:35
Oh, sure, yeah, right, yeah. I mean,
Nick Richtsmeier:
00:28:37
that's what I mean. I guess I when I say those people have to
Nick Richtsmeier:
00:28:40
know those two things. They have to know it in the current
Nick Richtsmeier:
00:28:42
moment, right? They have to have to have enough reasonable
Nick Richtsmeier:
00:28:45
experience with you in the last three months or six months or 12
Nick Richtsmeier:
00:28:49
months, yeah, to know that those things are true.
Janice Porter:
00:28:52
Yeah, that's when I was getting out there. Okay,
Janice Porter:
00:28:54
so how does building trust? Wait, I just have to read this
Janice Porter:
00:28:59
one. No. Okay, so for someone, okay, this is kind of
Janice Porter:
00:29:07
interesting. You have said that the growth rules are stacked in
Janice Porter:
00:29:11
favor of incumbents. Not sure what you mean. How can small
Janice Porter:
00:29:15
businesses stop playing a game that quietly works against them?
Janice Porter:
00:29:19
Do they mean against them or against the incumbents?
Nick Richtsmeier:
00:29:22
No, against them as small businesses, yeah,
Nick Richtsmeier:
00:29:24
okay, yeah, so
Janice Porter:
00:29:25
the big boys versus the Yeah, yeah. So, can
Janice Porter:
00:29:28
you speak to that a little
Nick Richtsmeier:
00:29:29
bit Sure? I mean, and some of this is
Nick Richtsmeier:
00:29:31
digital, like the platforms, the at, certainly the at the digital
Nick Richtsmeier:
00:29:36
ad business, all of these things are overtly biased toward large
Nick Richtsmeier:
00:29:44
existing players. Yes, there was a time where you could like game
Nick Richtsmeier:
00:29:48
SEO as an as a as a startup, and use use search engines to sneak
Nick Richtsmeier:
00:29:55
in, right and all of a sudden be this snappy new player that all
Nick Richtsmeier:
00:29:59
of that's gone. Okay. And yet, if you talk to a small business
Nick Richtsmeier:
00:30:07
that's starting, you know, they've had some success.
Nick Richtsmeier:
00:30:09
They've been referral based. They they've never really needed
Nick Richtsmeier:
00:30:13
a ton of marketing. Inevitably, they raise their hand and
Nick Richtsmeier:
00:30:17
they're like, You know what we need? We need some social media.
Nick Richtsmeier:
00:30:20
We need, we need to do, we need to do SEO. We need to, I want to
Nick Richtsmeier:
00:30:26
be number one on Google.
Janice Porter:
00:30:27
It's like they grab these things out of the
Janice Porter:
00:30:29
air, and inevitably,
Nick Richtsmeier:
00:30:31
I'm like, why? Yeah, why would you want to try
Nick Richtsmeier:
00:30:35
and compete in the forum where you are overwhelmingly under
Nick Richtsmeier:
00:30:43
resourced, right? Whereas, I think this is part of your arena
Nick Richtsmeier:
00:30:47
is, you know, where you're never under resourced is across the
Nick Richtsmeier:
00:30:52
table from somebody who knows you, or knows someone who knows
Nick Richtsmeier:
00:30:55
you, right? Then it's just, then it's just trust and value. Yeah,
Nick Richtsmeier:
00:31:00
exactly, and, and, but, but the level of resistance by leaders
Nick Richtsmeier:
00:31:06
and founders to doing that, because they've been convinced
Nick Richtsmeier:
00:31:10
that there's these magic wand things you can do on the
Nick Richtsmeier:
00:31:12
internet to get around it, I know. And the good news is,
Nick Richtsmeier:
00:31:16
whatever what there was of those magic one things, they're gone.
Nick Richtsmeier:
00:31:19
They've been eaten by AI. And so now all that we have left is
Nick Richtsmeier:
00:31:23
this that we will history will look back and go. That was kind
Nick Richtsmeier:
00:31:27
of funny from like 2010 to 2021 when people thought this weird
Nick Richtsmeier:
00:31:31
place called the Internet could do all these things because it's
Nick Richtsmeier:
00:31:34
over.
Janice Porter:
00:31:35
Yeah, I agree. And it's like, it's so passive
Janice Porter:
00:31:39
in a way. I mean, it's like, Okay, I'm going to put all this
Janice Porter:
00:31:41
stuff out there and then just wait for the it to come to me.
Nick Richtsmeier:
00:31:44
You know, you can thank HubSpot for that. They
Nick Richtsmeier:
00:31:46
invented that idea. Oh, did they Okay?
Janice Porter:
00:31:48
All right. So last question about this, for
Janice Porter:
00:31:52
someone listening who feels overwhelmed and skeptical
Janice Porter:
00:31:54
themselves, what is one mindset shift or small change they could
Janice Porter:
00:31:58
make that would immediately improve how they show up in
Janice Porter:
00:32:01
sales and client relationships.
Nick Richtsmeier:
00:32:06
Someone's overwhelmed and skeptical.
Nick Richtsmeier:
00:32:10
What's one way they could shift?
Janice Porter:
00:32:17
I mean, I guess they have to trust whoever's
Janice Porter:
00:32:19
guiding them, don't they? Yeah. I mean,
Nick Richtsmeier:
00:32:22
to some degree, distrust is a secondary
Nick Richtsmeier:
00:32:26
effect of something deeper and and for most people, what I
Nick Richtsmeier:
00:32:32
teach in my trainings often is that everyone you're engaging
Nick Richtsmeier:
00:32:35
with, almost everyone you're engaged with, is some version of
Nick Richtsmeier:
00:32:37
lonely. Yeah, I was gonna say fear is right, lonely, anxious,
Nick Richtsmeier:
00:32:43
afraid and mentally exhausted, because digital life is
Nick Richtsmeier:
00:32:48
incredibly taxing on our brains. So if I reverse that and look in
Nick Richtsmeier:
00:32:55
the mirror and I want to be more resilient as a sales leader or
Nick Richtsmeier:
00:32:59
as a founder or whatever it is, then I need to be proactive
Nick Richtsmeier:
00:33:03
about addressing one of those three things, loneliness,
Nick Richtsmeier:
00:33:06
anxiety or mental exhaustion. So loneliness, I need to find some
Nick Richtsmeier:
00:33:12
people who are going to be a compassionate witness to my
Nick Richtsmeier:
00:33:14
life. That's the way you solve loneliness, is you find a
Nick Richtsmeier:
00:33:17
compassionate, compassionate witness to your life, someone
Nick Richtsmeier:
00:33:19
who says, Hey, that sounds hard. Or let's talk about that. Or let
Nick Richtsmeier:
00:33:23
me ask you questions. Anxiety, it means that your body is
Nick Richtsmeier:
00:33:27
telling you that you're trying to do things you have no
Nick Richtsmeier:
00:33:29
business doing. That's what. Or again, if it's chronic medical
Nick Richtsmeier:
00:33:32
anxiety, it's a different situation, but just sort of
Nick Richtsmeier:
00:33:34
basic anxiety. So that means that you're doing things you
Nick Richtsmeier:
00:33:37
shouldn't be doing. So most of the best way to solve for
Nick Richtsmeier:
00:33:41
anxiety is to do fewer things.
Janice Porter:
00:33:44
You need to step back. Oh, so. And in my world,
Janice Porter:
00:33:47
I'm always telling people this motto that came from a friend of
Janice Porter:
00:33:50
mine, when it comes to LinkedIn and outreach and so on, slow
Janice Porter:
00:33:55
down your output. To speed up your outcome. You just got to do
Janice Porter:
00:34:00
fewer things exactly. So that's beautiful. Thank you.
Nick Richtsmeier:
00:34:04
And then you know, mental exhaustion is,
Nick Richtsmeier:
00:34:07
again, that will is related. You have to feed your brain with
Nick Richtsmeier:
00:34:11
things that are stimulating but not overwhelming, which is,
Nick Richtsmeier:
00:34:15
again, analog things. Go listen to a record, read a book, read a
Nick Richtsmeier:
00:34:20
magazine, walk a dog, right? These are things that bring down
Nick Richtsmeier:
00:34:25
all that mental exhaustion, talk to a friend.
Janice Porter:
00:34:27
So that leads me to the perfect ending. The last
Janice Porter:
00:34:31
thing I want to talk about, which has nothing to do with any
Janice Porter:
00:34:33
of this, is that I saw that you are a movie person. Oh yeah, I
Janice Porter:
00:34:38
love movies. Oh, my God, I love movies. And I want to have a
Janice Porter:
00:34:41
whole conversation with you about movies, but just briefly,
Janice Porter:
00:34:44
I think it was, was it a post you did? A lot of people wonder
Janice Porter:
00:34:48
why I'm so obsessive about saving the movie theater
Janice Porter:
00:34:50
experience. That's a whole thing in itself, going to the movies
Janice Porter:
00:34:53
as opposed to watching them on TV. But that's somewhere where I
Janice Porter:
00:34:57
saw that you're obsessed with movies. And. Um, do you like,
Janice Porter:
00:35:03
are you an Academy Award person like?
Nick Richtsmeier:
00:35:05
Do you have to watch? Yeah, well, yeah, try to
Nick Richtsmeier:
00:35:07
catch as many of those films before the awards come out. And,
Nick Richtsmeier:
00:35:09
Yep, yeah.
Janice Porter:
00:35:10
And I see you've seen a few already that two of
Janice Porter:
00:35:13
whom, no, I've seen Marty supreme. I've seen one battle
Janice Porter:
00:35:19
after another, yeah, but I haven't seen the other ones yet
Janice Porter:
00:35:22
on your list. I'm not a Lord's Lord of the Rings person, but
Janice Porter:
00:35:25
the testament of Anne Lee. Who is it that's in that?
Nick Richtsmeier:
00:35:30
Oh, now Susan, you have to ask me, I'm
Janice Porter:
00:35:32
sorry, but I know that she's in two movies, and
Janice Porter:
00:35:34
one of them is that one, and the other one is the more
Nick Richtsmeier:
00:35:38
popular I can picture her. She was in Les
Nick Richtsmeier:
00:35:41
Miserables. She was in Mean Girls. She was in,
Janice Porter:
00:35:47
yeah, it's gone from my head anyway, yeah, yeah,
Janice Porter:
00:35:50
but I heard that that was really good. Yes, obviously you've
Janice Porter:
00:35:53
written, you've seen it, yeah, it's good, okay, and Hamnet is,
Janice Porter:
00:35:57
I think it's in the theaters here now. Hamnet is incredible.
Nick Richtsmeier:
00:36:00
Hamlet's bit. Hammer's remarkably hard to
Nick Richtsmeier:
00:36:03
find, which I think is silky.
Janice Porter:
00:36:04
Well, I think because it's probably seen as
Janice Porter:
00:36:07
what I call a film, as opposed to a movie, yeah, a more artsy
Janice Porter:
00:36:10
art.
Nick Richtsmeier:
00:36:11
But I think it's still, I think, I think
Nick Richtsmeier:
00:36:13
it's having sort of a second round of release now that it's
Nick Richtsmeier:
00:36:17
Oscar nominated. Yeah, Hamnet is excellent, okay, but sad, that's
Nick Richtsmeier:
00:36:21
the thing, right? Very sad, but beautiful. Sad. It's about how
Nick Richtsmeier:
00:36:24
art it's about how art can heal us. It's beautiful.
Janice Porter:
00:36:28
Okay, I am going to see it before the camp. So
Janice Porter:
00:36:30
anyway, I just wanted to share that love of of cinema with you
Janice Porter:
00:36:34
and and you talked about, I think taking your child, your Is
Janice Porter:
00:36:41
it a son? Yeah, I have three. I have three sons a lot. Yeah,
Janice Porter:
00:36:44
yeah. I think that's really cool, and I love that. Anyway, I
Janice Porter:
00:36:47
just wanted to share that with you and and so what's your,
Janice Porter:
00:36:51
what's your prediction for this year? What's going to be the
Janice Porter:
00:36:55
best movie, or the best top three?
Nick Richtsmeier:
00:36:58
Yeah. I mean, I think, I think, I mean, it's
Nick Richtsmeier:
00:37:00
a, it's a for Best Picture. It's a one battle, sinners, Marty
Nick Richtsmeier:
00:37:09
supreme race, yes, almost, I'm sorry, a ham net race. Marty
Nick Richtsmeier:
00:37:16
supreme Hamnet race. He should win, though, for best but, but,
Nick Richtsmeier:
00:37:20
but, one battle will win
Janice Porter:
00:37:22
because of what the writing it's, it's a truly
Janice Porter:
00:37:28
American movie, like it's a truly Yeah.
Nick Richtsmeier:
00:37:31
I mean, so sinners and so is Marty supreme.
Nick Richtsmeier:
00:37:34
I mean, like they're all of those movies are asking really
Nick Richtsmeier:
00:37:38
fundamental questions about what it means to be an American.
Janice Porter:
00:37:40
Yeah, okay, and that's where we're at right now
Janice Porter:
00:37:43
in the world, right? Yeah, okay, yeah, perfect. All right. Thank
Janice Porter:
00:37:47
you so much for your time. Thank you for your wisdom and your
Janice Porter:
00:37:51
thoughts on, you know, distrust in the world today, in business
Janice Porter:
00:37:55
and things to think about in that regard. How can people find
Janice Porter:
00:37:58
you?
Nick Richtsmeier:
00:37:59
Probably the easiest way. I mean, you can
Nick Richtsmeier:
00:38:00
find me on LinkedIn, until I eventually find eventually,
Nick Richtsmeier:
00:38:03
finally quit, because I hate it. But the easiest way is just my
Nick Richtsmeier:
00:38:07
my newsletter is at dams given.com
Janice Porter:
00:38:10
and you have a book coming out? Yes,
Nick Richtsmeier:
00:38:12
yeah, probably late spring, early summer.
Janice Porter:
00:38:15
Yeah, awesome. Well, do come come back around
Janice Porter:
00:38:18
when that's happening, I will, and we can talk about my book.
Janice Porter:
00:38:20
Alright, yeah. Totally appreciate your time. And for my
Janice Porter:
00:38:24
listeners, anybody who really wants to get in on this
Janice Porter:
00:38:27
conversation, I think you should reach out. Let us know, leave a
Janice Porter:
00:38:31
review. Contact Nick. See all of his website and his you've got
Janice Porter:
00:38:37
more than you've got. Your website, your culture, yeah.
Nick Richtsmeier:
00:38:41
Culture, craft.com, is the business.
Nick Richtsmeier:
00:38:45
Culture, craft.com, is the business. Trustmade growth.com
Nick Richtsmeier:
00:38:48
is the community. If you are a independent professional, you're
Nick Richtsmeier:
00:38:51
a consultant, or you're a coach or something, we have a
Nick Richtsmeier:
00:38:53
community for people like you at trustmade growth.com and then
Nick Richtsmeier:
00:38:58
just my publishing site is dams given.com Perfect.
Janice Porter:
00:39:02
Thank you so much and remember everyone to stay
Janice Porter:
00:39:05
connected and be remembered. Bye.