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The Struggles of a Working Caregiver – A Personal Perspective
Episode 364th September 2024 • NextGen Work Culture: HR, Management, Inclusive Parent-Friendly Work Environment, Employee Recruitment and Retention, Talent Development • Kortney Ross
00:00:00 00:09:14

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In this solo episode, Kortney is diving into an often overlooked topic—working caregivers. Last week, we had an insightful conversation on this topic, and today Kortney shares her own family's journey through this challenging landscape. Her mom became the sole caregiver for her elderly parents, which drastically affected her ability to maintain a full-time job. This episode will explore the dual roles that many employees balance, the physical and emotional toll it takes, and the critical need for supportive workplace environments. We'll discuss actionable solutions like respite care, flexible hours, and tech solutions, emphasizing the importance of employer understanding and open dialogues. Whether you're a caregiver or an employer, this episode aims to shed light on how we can create a more inclusive and supportive work culture.

Connect with today's guest:

Connect with us at:

KortneyRoss.com

LinkedIn: @kortneyross

Instagram: @nextgenworkculture

Facebook: @nextgenworkculture

Transcripts

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Welcome back to the Nextgen work culture. Today, I wanted to

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share a little bit of a personal perspective on the

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working caregiver conversation that we started last week with

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Ashley Blackington. I've seen, I

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mentioned last week, I've seen my mom go through this herself,

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becoming the primary caregiver for her parents as they've

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aged. Her father, unfortunately, was diagnosed with cancer, which

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became a multi year journey where she

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was doing most of the care for him, taking them back and

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forth to doctors appointments, keeping up with all of the ordering

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of the supplies, and just all of the stress that

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comes along with that. And then since his passing, she's

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also had to significantly help my

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grandmother through a couple of surgeries and

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medical issues and just dealing with, you know, adjusting

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to life without her husband. And

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I've seen that it can really take a toll on somebody.

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She isn't really able to work a full time job

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because the position that she had wasn't really giving her the

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flexibility she needed or the time off that would be required

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for going to all of the doctor's appointments with her dad when he was sick.

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So she made the decision to leave her full time job. Um, she

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was already working or on

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her own business. She's an entrepreneur and

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runs a small kind of antique

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store with multiple vendors. She was running that

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together with a couple of my family members, and now she runs it on her

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own. So that has, she's shifted to make that her

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full time thing instead of just doing it a couple of days a week like

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she was doing when she worked full time. So I've seen this personally

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in my own family and how it can really impact someone trying

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to be a full time employee or

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an employee of any kind. And also the caregiver,

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the sole caregiver, in some cases, to an elderly

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loved one. Unfortunately, she

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doesn't have any remaining siblings to help her. Neither of her kids

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are really able to help because I live too far away. My brother works

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full time, so all of that burden has been on her, and

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it really is a lot. According to

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the AARP, about 61%

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of caregivers are also working full time jobs. So it's not

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like this is something that's uncommon. A lot of

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your employees are probably dealing with trying to

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also balance caregiver responsibilities. And the

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Family Caregiver alliance found that 70%

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of working caregivers suffer work related

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difficulties due to that dual

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role of being an employee and a caregiver. It can be really

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challenging. Also, 23% of

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older caregivers caring for people over 65

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report a higher degree of physical strain

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compared to 17% of those who were

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younger caregivers. So as we have this

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generation, moving into becoming caregivers

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for the older baby boomers who are now becoming

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over 65 is really not

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only emotionally, but also physically difficult on them,

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and they may need a little extra support from

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their employers. Ashley and I talked about this last

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week and how you could use the dovetail

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app as an employee benefit to provide that

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support. There's also some other

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benefits that we discussed, like respite care,

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which would be a benefit where, you know, say the

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employee is going on vacation or they need to have their own surgery

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of some kind, because we just talked about how this is really physically difficult

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on older caregivers as well. So

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respite care would help provide care for

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someone that that person is the sole caregiver for for just a few

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days or a couple of weeks. You could also provide

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case managers or employee assistant

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program, employee assistance programs

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that would offer that care management of some kind.

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And there are technical solutions that you can offer, such as

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providing access to the app that

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Ashley and I discussed last week. But the biggest things that

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caregivers need from their employees is just that the

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employee understands and

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recognizes the diverse needs

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of caregivers, not just childcare,

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but also elder care. So there's a lot of talk about what can

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we do for working parents. I talk about that a lot on this

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podcast. That's what I'm super passionate about, because that's the phase of life that I'm

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in right now and what I see the most of. But there's

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also a ton of people who are

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dealing with caring for the elderly or maybe someone who is

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disabled. And a lot of times we have this sandwich generation that's

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stuck caring for both, where you're not only caring

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for somebody who is

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getting older or having some other sort of medical problems,

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but also still trying to raise your own children. And that brings

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a whole nother level of difficulty into the

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conversation. And I do have an episode about

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the sandwich generation if you go way back to some of the first episodes.

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Also, employees just need to

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encourage, or employers need to encourage an open

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dialogue and just have that

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understanding that employees can come to you, talk to

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you about their struggles, tell them, you know, tell you what they're really taking

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the day off. Hey, I need the day off to go take my mom to

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the doctor rather than coming up with some fake excuse

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because they don't feel like they can tell you about their real lives outside of

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work and being your employee that comes along with just

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supporting, having a great work culture where everyone feels

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supported and included and like they can actually talk about their lives outside of work

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and be a real human being and an actual person and not just

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an employee. It's also really great if you could

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offer some flexibility where, you know, we

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can flex hours or help make our own schedules or

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something along those lines, or even provide remote work options if you're in a

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field where, of course, that is possible.

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So there's lots of ways that employees

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can receive a little bit of assistance from their

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employers, and a lot of it isn't really going to cost you anything. It just

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might require a bit of a culture shift or a bit of training

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for the managers to make sure that you're all on the same

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page. It's very important that we

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provide some sort of support for not

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only working parents, but also caregivers who are taking care of

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anyone, any loved one, whether

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it's their mom or dad or their neighbor

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next door, or a older

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child who still has a disability that requires

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them to live at home, you know, past 18, or

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there's lots and lots of situations. So just keep in mind that

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everyone's situation is unique. Try to get to know those

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situations. You know, do some surveys to

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understand what the needs of your employees really are, and

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then you can start to figure out how can we reach them and help

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them and provide benefits to them to meet

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those, you know, meet them where they are in life.

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So thank you so much for your

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support and listening, and I encourage you to share

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your own caregiving stories and

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subscribe so that you never miss an episode.

Links

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