Howard Tam is an Urban Planner, a proud foodie, and the founder of Eat More Scarborough food tours. Through immersive culinary experiences, Howard is championing culinary tourism while shining a light on the incredible diversity and stories within one of Toronto’s most vibrant neighbourhoods.
In this tasty episode of Hyper Local, we chomp into:
Howard’s message is clear: Great cities aren’t just built, they’re tasted, shared, and told through the people who live in them. When we eat together, we fight isolation and strengthen the social fabric of our communities.
This episode is a must-listen for anyone passionate about food, community development, economic development, placemaking, food entrepreneurship, or using culinary tourism to create more connected, thriving neighbourhoods.
Now some work for YOU! What’s one hyper-local restaurant, spot, or shared food experience in your community that deserves way more attention? Or share a time when a meal brought people together and reduced that sense of loneliness. Drop it in the comments, let’s celebrate the power of food to connect everyone.
#HyperLocalPodcast #EatMoreScarborough #CulinaryTourism #Scarborough #Toronto #FoodTours #CommunityStories #Placemaking #EconomicDevelopment #CombatLoneliness #Urbanism #CityBuilding #Ontario #SupportLocalRestaurants #HyperLocalPod #EcDev
Welcome to Hyperlocal, a podcast dedicated to
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:inspiring economic developers, job
creators, and community champions.
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:I'm your host, Mason Ainsworth.
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:Speaker: Howard Tam is a major foodie,
and today we are gonna explore down
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:the rabbit hole of culinary tourism.
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:We're gonna talk about the
best restaurants to eat at.
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:We're gonna talk about how food and
economic development go hand-in-hand, not
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:only to get you something good to eat, but
also to get some more economic development
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:happening within your community.
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:Mason Ainsworth: Before we get
into today's episode, I wanted
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:to share some exciting news.
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:Hyperlocal just leveled up and is
now supported by Storied Places
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:Media, which specializes in producing
audio and video podcasts for
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:economic development organizations.
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the way to go because storied Places
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:will basically do everything for
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:understands economic development to
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:even writing your social media posts.
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:fill in the gaps and keep them on track.
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:the know-how, now is the time to get
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:help Learn more about their services
and clients at storiedplaces.ca.
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:Now let's get into it.
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:Howard, thank you so much for taking
the time to join me on Hyperlocal Today.
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:Howard: Really great to be here.
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:Yeah.
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:Thanks for having me, Jason.
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:Mason Ainsworth: My absolute pleasure.
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:Uh, so I know usually we hop
right into the origin story and
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:trust me we're gonna get there.
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:But I also had some fun little rapid
style questions, uh, that a friend had
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:sent to me in regards to food, because
we're gonna be talking about food and
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:in the food sector a little bit today.
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:Uh, so just off the cuff, you
gotta pick one or the other.
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:Okay.
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:Howard: Alright, let's do
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:Mason Ainsworth: it.
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:Okay.
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:So salty or sweet,
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:Howard: salty.
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:Mason Ainsworth: Coffee or tea,
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:Howard: tea,
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:Mason Ainsworth: dine in, or takeout,
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:Howard: dine in
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:Mason Ainsworth: street
food or fine dining,
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:Howard: street food,
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:Mason Ainsworth: early
breakfast or a late night snack.
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:Howard: Depends on the
context, but I do like both.
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:Mason Ainsworth: Okay.
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:Spicy food, love it or not so much?
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:It love it.
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:Love it.
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:Me too.
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:Me too.
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:I'm a big fan of, uh, spicy,
dessert before or after dinner
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:Howard: after.
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:Mason Ainsworth: Okay, cool.
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:Very cool.
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:Well, thank you so much.
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:That was fun.
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:Haven't done that before.
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:So, uh, if folks are listening
and they kind of like that,
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:feel free to let us know.
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:But now we will jump right into things.
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:so Howard, I usually start off with folks
with kind of their personal origin story.
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:I find it's really interesting to
hear where different folks are from,
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:uh, whether they're from economic
development or another sector,
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:and just get to know them a bit.
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:Uh, and obviously as we've kind of already
established, you're a major foodie.
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:Mm-hmm.
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:Uh, but you've also been a policy advisor
at the Ministry of Infrastructure.
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:To your role as a lecturer for the
Urban planning studio courses at
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:Toronto Metropolitan University,
formerly Ryerson, and now the
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:foodie in chief or foodie in Chef.
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:Oh my goodness, that's so embarrassing.
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:Eat more food tours.
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:Uh, what sparked your passion for
food and economic development and how
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:did this journey that you've been on,
uh, lead you to where you are today?
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:Kind of connecting those things together?
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:Howard: Yeah.
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:Uh, I mean, I actually started
my career as an urban planner.
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:I went into that actually
because I really loved cities.
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:I loved cities, urban policy.
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:I grew up in the suburbs and so I
actually always had this thing about
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:like wanting to make the suburbs a
better place, uh, especially for.
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:younger people, right?
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:Uh, like teenagers or kids, right?
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:Because growing up in the suburbs I
would have to get driven to places.
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:I would have to ask people to drive
me or find a ride or and it was
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:always like either just to the mall or
somebody else's house and always wanted
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:to improve that and find something,
you know, a nice third place, right?
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:A place that like people could hang out
in and didn't require you to buy anything.
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:So, um, I went into urban planning
with sort of those, those sort of
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:mindsets and wanted to design and
create spaces that really worked.
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:And, uh, that actually led me to,
uh, oddly enough, my, my family's
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:actually from Hong Kong, but I had
never really spent a lot of time there.
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:But it led me there because I really
wanted to see, urban planning up close
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:in a, in a very different context.
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:And that I got like Hong Kong is
as many people describe it as a
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:kind of like a blade runner city.
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:It's very high density, uh, lots
of like crazy infrastructure and
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:some of the most efficient, you
know, public transit in the world.
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:And so it's, it's a really interesting
place to actually really study this
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:topic and really learn about it.
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:So I came back full of ideas and,
uh, that's actually when I, I started
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:working for the government of Ontario.
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:that's where the role of Ministry
of Infrastructure came in.
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:And, um, it was.
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:Not what I expected.
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:And I, I kind of wanted to really do my
own thing, um, because a lot of the work
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:that was going on there was very, I mean,
obviously bureaucratic and very slow as,
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:as the reputation of government often is.
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:But I really wanted to really get
involved more in community and actually
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:working more directly with community
and really trying to come up with
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:these solutions from the ground up.
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:And so, that's how I started doing work,
uh, actually in public consultation
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:public engagement, that led me
into the work as a lecturer for the
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:Toronto Metropolitan University.
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:what also you didn't mention was that I,
I also did some, some time at the Rotman
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:School of Management at the U of T where
uh, I helped to, lead a course called
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:Citi Lab, where we actually looked at.
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:Uh, local economic development,
especially with regards to small business.
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:it Was actually like, um, a
student consulting kind of studio
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:course, uh, where the, uh, business
students would come in and we try to
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:connect them with actually a local
economic development opportunity.
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:A.
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:Be it working with a BIA or working
with an actual small business to
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:help them figure out some of their,
you know, business fundamentals
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:and how they can improve and, and,
uh, better do what they're doing in
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:terms of their mission and strategy.
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:And so that's actually where like I
started to connect some of these dots
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:together and, uh, realized really like
how important, uh, first of all, like
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:local economic development and community
economic development really was to
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:local neighborhoods and communities.
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:But also really started to see how
my urban planning lens kind of came
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:into this because like we talk a lot
about community in urban planning.
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:We talk a lot about how do we actually
build things for, uh, neighborhoods and
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:places and, and the people who live there.
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:But the thread through all that too
also is economic development, right?
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:A neighborhood just isn't a
neighborhood without its business.
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:Right.
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:So so in many respects, like
that's actually where some of this
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:started to come together for me.
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:And, uh, one of the things I loved about
being an urban planner was doing a lot
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:of site visits, visiting neighborhoods
and communities, learning about their
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:story, really getting into talking
to, to local people about like, what
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:really matters about this neighborhood?
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:And where do you go for, you know,
the best food or, you know, the
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:best like place to hang out, right?
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:Best coffee shop, things like that.
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:And that's when I started
thinking about like.
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:Food as one of these of these channels.
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:So I lived, in downtown Toronto
for a few years and then I moved
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:back to Scarborough around 2017.
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:And, uh, at that time, Scarborough
was just starting to come together
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:actually with its story around food.
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:So for many years it, like it, it had
already been growing and developing
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:and kind of people who knew, who knew.
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:And I grew up in Scarborough.
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:Kind of was aware of this story, right?
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:But it really didn't hit home until I
moved back and started seeing all these
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:like news articles popping up, right?
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:Scarborough, best food
suburb in the world, right?
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:And, uh, a lot of my friends from the
city would start asking me, Hey would
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:you be interested in like showing
me some restaurants in Scarborough?
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:I wanted to learn about
this, this food scene.
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:And that's when I started discovering it
a bit more and getting deeper into it.
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:And over time, uh,
these, these like little.
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:Tours I had with friends kind of started
developing, uh, a life of its own.
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:And that's kind of where Eat
More Food Tours came from.
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:We started doing these food tours because
yeah, there was actually like demand and
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:I was, uh, pleasantly surprised actually
that people really wanted to see this.
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:and I saw this as a, as a,
of course an opportunity.
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:And so we just started doing it as
a bit of a hobby business initially.
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:But it has grown now into, uh, into
a business that we work on full-time.
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:Mason Ainsworth: That's incredible.
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:And, uh, for any entrepreneurs out there
who are thinking about starting your
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:own business, I highly recommend that.
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:I think you've, uh, you said it out well
as you took a, you know, a passion that
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:you had, got some friends together and
then said, Hey, like, this is pretty cool.
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:Maybe we can turn this into something.
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:Did a little bit of work on it on the side
and then turned it into, uh, an entire
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:business that you're doing full-time.
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:I think that is, uh, phenomenal, Howard.
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:So thank you, uh, for your commitment
to entrepreneurship and, uh.
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:To economic development and also to the
food space as a big, uh, foodie myself.
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:Howard: Yeah.
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:Thank you.
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:And, uh, obviously food is
a, is a big story these days.
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:Here in Toronto, here in S Scarborough,
I would say probably every third business
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:that opens is food or food related now.
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:So it's definitely something that, that.
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:Is capturing a lot of
people's imagination.
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:And all kinds of stories that go with
that, you know, from professionals
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:who, uh, start out in their own
profession and then decide they
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:wanna run a food business, right?
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:to people like creatives who have like
really wonderful ideas for building
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:amazing, uh, spaces for community, right?
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:Starting food businesses.
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:So, lots, lots of stuff to unpack there
and, and really, really talk about.
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:Mason Ainsworth: I love it and I think,
uh, food is, has such a unique place
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:in the world out of everything is when
you come together and you, you know,
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:quote unquote break bread with somebody.
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:I think that in itself is just
such a special experience.
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:'Cause you're in that situation
and if you look back, you know,
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:throughout time, it's, it's also
a vulnerable situation, right?
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:You're sitting there, you're eating
but you're also bonding with people.
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:So I think the more we can eat
together as people and we can share
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:some of those experiences, the closer
we're gonna become as a society,
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:which I, I really appreciate.
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:And it comes to that mm-hmm.
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:Importance of place that you
spoke to as well, and having those
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:spaces for people to come together.
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:Howard: Mm-hmm.
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:Absolutely.
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:Mason Ainsworth: Uh, so just before
we hop to the next question, I did
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:have a very nerdy question for you.
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:I know you mentioned the, uh,
blade Runner city of Hong Kong.
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:Have you watched the Blade Runners?
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:Howard: Yeah, I watched the old
one, not the remake, but yeah.
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:Mason Ainsworth: Nice.
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:Well the classic is the classic, right?
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:So the new one was pretty,
pretty good as well.
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:But yeah, you can't beat the
original, that's for sure.
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:But anyways, getting back on
track, Howard eat more food tours.
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:Let's talk about that a bit more in
detail for folks who are not aware.
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:I know you kind of told us a little
bit about the journey, uh, but I'm
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:curious, you know, who's involved
with that, what it does specifically.
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:How that works for folks who are
interested and why it would be of
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:interest to economic developers, whether
that's in the GTA, uh, or whether
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:that's elsewhere in Ontario or beyond.
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:Howard: Yeah.
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:So maybe I'll start with what
it does, uh, and how it works.
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:Question.
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:So we're, uh.
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:Food tour company.
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:We're involved in culinary tourism,
uh, which is the more broader
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:industry that this falls in.
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:And, um, culinary tourism
has been around for a while.
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:It's, I would say that, uh, it's
definitely mu been much bigger in other
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:places around the world historically.
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:So think of, you know, your farm
to table tours in Italy or your,
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:cuisine tours in Paris, right?
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:Best French dining, things like that.
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:And, uh, I, I think it's a, it's a
category that, um, has really only
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:started to grow in Canada more recently.
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:it's definitely still something
that, uh, is quite new, I would
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:say, even here in Toronto.
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:Generally speaking, we've only ever
seen like a few other, uh, organizations
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:that even do this in, in Toronto.
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:And so how it works is, we take groups
of people around to eat literally.
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:Our group sizes are anywhere
from five to 25 people.
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:We can go up to 30 as well if, if needed.
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:But, uh, but we, we think that the sweet
spot is more in the 20 to 25 range that
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:allows us to really connect with folks.
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:Uh, so there's a lot more
opportunity to chat and talk, uh,
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:and learn about different things.
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:For our tours, we often bring out a lot
of, uh, information about the restaurant.
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:So we spend a lot of time actually
researching and learning about this,
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:and I'll get to that in a second.
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:But, uh, we talk a little
bit about the restaurant.
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:We talk a little bit about the cuisine
and the type of cuisine that we're having.
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:We get a little bit into
some of the history and the
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:heritage behind the cuisine.
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:And then as part of the tour itself,
you get to sample the food and then
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:we'll, we'll go from stop to stop.
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:Uh, usually about four stops on
a tour three savory, one suite.
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:And then by the end of
it, you will have had.
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:more than enough food actually for a
meal, plus probably some take home.
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:And, uh, we, we order direct from
the restaurants like we usually
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:get like the sort of larger portion
sizes and we sort of pre-portioned
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:it out for each individual person.
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:And of course, along the way
we'll do little like games
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:and um, uh, activities, right?
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:So sometimes we have little
scavenger hunts for people.
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:Uh, sometimes we have
like quiz games, right?
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:And a lot of it is really just
to help people learn a little bit
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:more about the neighborhood and the
community that they're walking through.
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:So if they're on the lookout for
the gazebo, right, they'll be on
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:the lookout for the gazebo and
we'll give a little prize for that.
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:So these are, these are some of
the little things that are part of
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:the tour itself, the experience.
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:And we really designed
that from top to bottom.
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:So, uh, a lot of that goes
into the sort of research side
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:of it as I mentioned before.
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:So we actually try every restaurant
before we take people there.
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:I just.
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:Think it's unethical if you don't.
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:And, uh, and so so we spend,
uh, so we spend time doing that.
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:We call these, the recons.
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:So we actually go, we sample the
food, we try out different dishes.
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:Uh, then we actually see if we want
to talk to the owner about like if we
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:really like the food, if we want to talk
to the owner about the, uh, restaurant
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:the story of the restaurant, right?
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:We try to start to learn
a little bit about that.
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:We talk to them about, logistics, right?
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:So we start to like, think about can this
fit a group size that we're looking for?
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:What about the washrooms?
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:Is the restaurant accessible?
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:Right?
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:So logistical considerations
start to come into it.
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:And then we'll start to think about how
we might arrange the tour to come in here.
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:Would we want one long table?
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:Would we want a few scattered tables?
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:Depending on the experience and the
vibe of the restaurant, it really.
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:Changes that, uh, quite a bit.
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:And then we'll, we'll go to market, start
to develop the tour, uh, market, it,
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:create you know, social media assets.
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:And we do a lot of advertising
on, uh, on social media.
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:Uh, mostly through Instagram.
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:Uh, LinkedIn, and Facebook.
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:and that's basically how we
sort of bring this all to life.
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:And in terms of like, who's involved,
like, we work directly with the
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:restaurants as, uh, as I just mentioned.
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:Uh, we have an internal staff team
comprised of, uh, our social media
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:manager admin staff, uh, and an
operations team that deals with
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:the logistics behind the tours.
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:Uh, so organizing, say a bus, if we need
to get from one place to another, that's.
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:A little bit further apart
organizing the the food.
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:So, uh, getting somebody, for example,
to work directly with the restaurants to
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:make sure the order is on time, right?
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:Uh, the delivery is
happening, things like that.
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:And so that's, that all goes
into like part of our operations
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:process and development.
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:Um, and we train all of our staff to
understand actually how that works.
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:And in terms of what it means really
for economic development, I think
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:food tourism, I mean, because the
food industry is growing so quickly
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:and there's so much interest in food,
uh, I mean, you see it everywhere.
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:You just log onto any
social media channel, right?
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:You've got foodie bloggers, influencers,
all talking about their latest meal trying
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:to find the next best experience, right?
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:Whether or not they're
being sponsored or not.
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:I mean, there is, there is
definitely deep interest in it.
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:And, and a lot of these
videos do get lots of likes.
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:They go viral and things like that.
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:And so I think like in, I would
say that like in every community
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:there's always good food and
there's always good food stories.
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:And the point is it doesn't
have to be the world's best.
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:In fact, even that's even like a
subjective, I think, measure Right
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:sometimes, because ultimately it's really
up to uh, the person tasting the food to
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:determine whether or not it's the best.
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:And I don't think that's really the point
that the story here, the story is really
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:about being able to talk about food.
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:As a community to talk about
like what makes the place and
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:what makes the food great.
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:And ultimately from economic development
perspective, how do we connect that
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:story to more people so that more people
then want to patronize these particular
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:places because of the story, right?
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:Like, like storytelling is a
really powerful tool and really
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:ultimately as food tour guides are.
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:Our job here actually is
to be the storyteller.
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:We're actually helping to gather
that story through the research
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:process that we've done to share
that story with as many people as
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:possible who come on the tours.
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:And through that, develop a relationship
between the customer and the restaurant.
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:Uh, and I'll say that like so many times
we've seen people on our tours because
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:we do a lot of our tours in the suburbs,
including in Scarborough Markham, um.
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:And, and when we bring people out on
our tours, what's really crazy is that
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:there are people who may have lived
in Scarborough or may have lived in
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:Toronto for years, and they'll come
on our tours for the first time and
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:we'll take them to a restaurant.
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:They'll be like, I've driven by this
place, like probably a hundred times.
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:I never thought to stop here.
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:I'm definitely coming back
because the food here is so good.
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:And, and that's because like,
again, like many of these
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:places don't look interesting.
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:But the point is, is once you get
connected into that story, and once
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:you get connected into that context and
that environment, it completely changes
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:your, your viewpoint about, a particular
place, uh, an area or a district, right?
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:Um, that's actually what will bring
people back and we'll continue to
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:support these businesses long term.
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:I'm pretty sure that like.
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:If those people that we have connected
with in that way, we'll be going back
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:to that restaurant multiple times.
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:Mason Ainsworth: I love that.
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:And I, and I think having those good,
uh, food stories are so important,
378
:uh, not only for the economy, but
for, uh, just retention of, of people
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:who are coming to your establishment.
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:Mm-hmm.
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:And I know that, you know, on the, the
positive note, but also on the negative
382
:side, like a, a bad story at a restaurant
can, you know, be shared a thousand times.
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:I can think of examples where I've had
a, you know, really negative, Experience
384
:at a place and you know, you go and you
tell all your friends, well, it's the
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:same thing reversed if you go someplace
and you go, oh yeah, like we went on this
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:sweet tour and we met these really amazing
people and we went to these different
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:restaurants and did you know that the
person who has this restaurant is like.
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:You know, third generation running
the restaurant and it's been in their
389
:family for this long, and there's this
specific item that they make and that
390
:actually traces all the way back to
like their home and this other country.
391
:And like just little things like that
are, are so cool compared to just
392
:going in and ordering something and
then you get the food given to you
393
:and, and no one really says anything.
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:So I think.
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:Building that story in, uh, just
makes it more exciting and really
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:is part of that experience.
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:And I think, uh, story and
experience are very much, you
398
:know, hand in hand and yeah.
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:Uh, I always heard, you know, not to
go too dark, but, uh, when you die
400
:eventually, uh, and people always
ask, oh, well, you know, well,
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:what are people gonna think of me?
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:And there's a ton of studies out there
and they really show that they're not.
403
:So much remembering like, oh yeah, you
were super successful in business, or
404
:you did this, or you won this award.
405
:It's how did this person make me feel?
406
:Howard: Mm.
407
:Mason Ainsworth: And I think it's the same
thing with, restaurants and with food is,
408
:you know, the food it, you know, obviously
you want it to be good tasting and you
409
:want it to be great, but it's also do
you feel good when you go to this place?
410
:And I think of some of my
favorite restaurants over time.
411
:And, and yeah, the food was awesome, but
also it was the conversations I had with
412
:the owners or the way the staff made
me feel, or how, you know, me and my
413
:friends got treated and things like that.
414
:So I think you're right
on the ball with this.
415
:Howard: Yeah, and I think like,
no, nowhere does that pop up.
416
:So obviously than in social media
where I mean like the story of the
417
:place, the story of the owner, the
story of the person can really elevate.
418
:Restaurant status, right?
419
:You see it happening all the time.
420
:All like all across different
channels and, and mediums.
421
:But like, it, it is something that
really like changes and, and it'll be
422
:funny because like sometimes you'll
even hear like, you know, someone
423
:come back from one of those places
and be like, yeah, the food was
424
:okay, but I got to meet the owner.
425
:And like, you know, that that
person was really cool, you know.
426
:Mason Ainsworth: A hundred percent.
427
:Absolutely.
428
:Uh, so I know we've talked a bit
about, uh, culinary tourism and, and
429
:food tourism a bit in the food sector.
430
:I'm curious outside of your business
directly, what are you hearing
431
:that's going on out there and kind
of the broader, like Ontario or,
432
:uh, elsewhere from, uh, different
folks in the food industry?
433
:Howard: Yeah, I think when it comes to
the, like the broader industry, I mean,
434
:I think we've all seen the headlines,
you know, restaurants are, are suffering.
435
:There's definitely, uh, like a downturn
folks are eating out less because of
436
:the economic conditions and climate.
437
:I would say that like within the kind
of restaurants that we are dealing with,
438
:uh, a lot of times we do hear that story.
439
:We do hear the, it's getting
tough, uh, expenses are going up.
440
:We have to raise our prices.
441
:That's definitely part of it.
442
:But also I, I, I wanted to
bring the perspective of.
443
:So it sometimes depends also on what
community you're actually serving.
444
:And actually what is it that you're
selling in terms of food, right.
445
:Because.
446
:What's, what's really interesting is
that like in, in places like Toronto
447
:suburbs where it's very multicultural
and there's restaurants that cater to
448
:all kinds of tastes and it even gets down
to the very, like, very specific, right?
449
:So, uh, there's a restaurant
that we go to for example, that
450
:serves not just Indian food.
451
:They serve.
452
:Hydro body breakfast items.
453
:Right?
454
:It's, it's very specific.
455
:It's very
456
:Mason Ainsworth: sorry.
457
:Hydro body breakfast items.
458
:Howard: Yes.
459
:Uh, please
460
:Mason Ainsworth: explain.
461
:Howard: So hydro bed is
a, is a city in India.
462
:It's in South Central India.
463
:I've never been there myself,
but from what the owner tells me,
464
:there's like a really big thing
about breakfast Street food.
465
:Uh, it's a, it's a very
common thing there.
466
:And people will, you know.
467
:Go and like line up for
it, things like that.
468
:And so he tried to bring
that concept here to Toronto.
469
:Um, and he opened a restaurant that's
very specific, at least selling these,
470
:these kinds of, uh, street food items.
471
:And.
472
:From what I can tell,
he's doing very well.
473
:Even right now.
474
:And I think it's because of the
specificity of what he's trying to do.
475
:Like, because we now have a community
that's large enough to support that.
476
:Right.
477
:There's enough people from.
478
:Habad or who have tried that kind
of food before, who then want to
479
:actually seek out a restaurant or
a place that's actually serving it.
480
:And he might be like one of like, you
know, four in the entire city, right?
481
:So that's why I'm saying
it really depends, right?
482
:It depends on what you're doing
and what you're trying to serve.
483
:if it gets to the, to a certain level
where it's serving a very specific
484
:community or very specific need I do see
there actually is quite a bit of actual.
485
:growth and development in those worlds.
486
:But also like in other places, I can
also see that there are people who
487
:are, who have had a really rough time.
488
:And so, uh, I like, I think like with
many economic development stories, it's
489
:not a size, one size fits all story.
490
:But in general though I think
though that, the rising costs of
491
:doing business are taking a bite
out of, out of everyone's pocket.
492
:Um, and that's something that I think
we need to really like, think about,
493
:especially from a, I think a policy
perspective in many of the inner
494
:suburbs in Toronto, we do also have this
challenge around, uh, redevelopment.
495
:which is causing displacement
gentrification, right?
496
:Because rents go up uh, once the new
building comes in, that sort of thing.
497
:And, um.
498
:That's something I think that like
from a policy perspective we could
499
:work a little bit more on is how do we
actually ensure that there continues to
500
:be affordable spaces because also for
new entrants into the marketplace, like
501
:somebody who wants to start the next,
hydro batty breakfast food joint, right?
502
:Where would they go actually
to be able to actually start up
503
:their venture, uh, especially if
they don't have a lot of capital.
504
:So there's, there is something to be said
about how do we actually, create that and
505
:create programs and supports to actually
continue to develop that into the future.
506
:Mason Ainsworth: Very cool.
507
:Well, thank you so much
for explaining that.
508
:I'm definitely excited to line up in the
future and get some Breakfast Street food.
509
:That sounds right up my alley.
510
:Uh, and yeah, it's, it's an
interesting place out there right now.
511
:So we're gonna just, uh,
park policy for a second.
512
:'cause I am gonna loop back to
that 'cause I did have a question
513
:for you, uh, in that area.
514
:But, uh, I know you, you talked a bit
about collaboration and uh, obviously
515
:collaboration is the, the key to
success in economic development.
516
:We really thrive on those partnerships.
517
:I'm curious if you can share a story
with us of a successful collaboration,
518
:uh, that stands out in your mind that
could be with a municipality and maybe
519
:the culinary sector, or a business
maybe that you've partnered with in
520
:the past, and how kind of working
together, uh, led to something positive.
521
:Howard: Yeah.
522
:Um, I'll talk about actually
like two ones really quickly.
523
:So, uh, one of our longest standing
partnerships has been with an organization
524
:called Scarborough Arts, here in Toronto.
525
:They're, uh, known as lo local arts
service organizations, so they're
526
:partially funded by the city.
527
:And the idea is that they help to
develop, um, community arts outside
528
:of the, of the downtown core.
529
:So so scrub arts has been around
actually since, uh, the:
530
:And part of what they see is that, you
know, art covers all, all different
531
:aspects, including culinary arts.
532
:And so we've been working with them for
a number of years now in a partnership
533
:where we, work on sort of combining art
and food together as part of a food tour.
534
:Um, and we run many series, of these tours
over the years including one of, one of
535
:our actually bestselling tours called the
Night Tour where we actually visit, um.
536
:in the suburbs of Toronto, there are
many of these, what we call night plazas.
537
:They're places where you can really go
that really liven up actually after dark.
538
:It's very much like kind of a, a culture
from, abroad in the sense that uh, if you
539
:think about like night markets in Asia
or night markets in South Asia, right?
540
:That's the kind of vibe that these
plazas really sort of bring out.
541
:At night.
542
:And so you'll a lot, you'll see a lot of
like late night, you know, bubble tea or
543
:kebobs or chai bars and things like that.
544
:Lights are all on, it's
bright neon signs everywhere.
545
:And, uh, there's lots of people mulling
about in the parking lot, right?
546
:And so.
547
:With this tour, we take people out to
see some of these sites in Scarborough.
548
:and they've been our, like,
one of our bestselling tours
549
:for like three years running.
550
:and part of it is to kind of like
talk about the art of nightlife
551
:culture, and night culture and where
that comes from and, um, trying to
552
:actually imbue also like a sense
of like participatory artwork.
553
:So we'll encourage, you know,
people to do, uh, chalk murals
554
:on the side of a wall, right?
555
:Um, that's all part of it.
556
:and it's really just like,
again, trying to, trying to
557
:connect the dots between art.
558
:Culture food.
559
:Right.
560
:And it's been a very successful
partnership, I would say with
561
:Scarborough Arts in that sense.
562
:we've definitely been able to, uh, help
the organization connect more outside of
563
:the more traditional artist communities.
564
:We've, I think, been able to help
people who come on the tours, see that.
565
:Art is alive and well all
across, you know, the suburbs.
566
:And, it may not be in the same ways
that you would see them maybe in an
567
:urban center, but like public art and
displays of art are happening everywhere.
568
:And I think that, uh, it helps
also connect the dots around sort
569
:of how this then translates into
culture and, and what makes the
570
:cultures of communities come to life.
571
:So that, that's the first one.
572
:And then the the other partnership
I'll talk about is uh, one we
573
:did with, uh, with the BIA.
574
:So, uh, last year we actually had the
really great privilege of working with the
575
:downtown Young Business Improvement area.
576
:It's one of the largest bs in the country.
577
:In terms of their budget and,
you know, the, the kind of.
578
:Property owners that
are part of their PIA.
579
:Uh, so this, for example, it actually
includes the Eaton Center, uh,
580
:as one of their property members.
581
:And, um, we, uh, we worked with
them on a series of food tours to
582
:discover, uh, food in their community.
583
:In the central core of this, of
Toronto and they actually offered to
584
:sponsor pretty much most of the tours.
585
:So we were able to offer
them for an amazing.
586
:$10 really to the community.
587
:And really it was just seen as more of a
larger community of effort to promote the
588
:businesses, to promote uh, local food.
589
:And so we, we really like, researched
and kind of dug up like restaurants that,
590
:like even the, the BIA team wasn't fully
familiar with but we were able to really
591
:like help people see that like there's
actually good food to be discovered in.
592
:In this neighborhood, uh, which
traditionally was known more for,
593
:um, I think fast food chains and
you know not necessarily, you know,
594
:good, authentic uh, local dining.
595
:And so yeah, we delivered those
tours and it was like a huge success.
596
:We saw that like a lot of the
businesses, many of whom, who may not
597
:have actually traditionally engaged
with the BIA actually coming out and
598
:wanting to be a part of this to the
point where there was actually more.
599
:sort of requests from the businesses
that there actually was in terms
600
:of number of tours we could
deliver to feature all of them.
601
:And, it drilled a lot of people,
uh, and it got a lot more people
602
:aware of what the BIA was doing and
with some of the, uh, businesses
603
:and activities in the neighborhood.
604
:So I think it was a major win for,
for us and for them, uh, to be able
605
:to create this sense of, uh, the
larger community development Right.
606
:Happening right in our downtown core.
607
:Mason Ainsworth: Beautiful.
608
:I love that.
609
:And uh, and that's such a great example
of partnerships in collaboration across,
610
:uh, different industries and such.
611
:I know we've talked in a few episodes
about, uh, bs, uh, on the podcast
612
:now, and we've had, uh, Rachel
from, uh, Obi, which was great.
613
:Uh, but yeah, all these
things interconnect.
614
:So the more we can get together
and support each other, the more
615
:we can support our communities,
which I think is phenomenal.
616
:Howard: Absolutely.
617
:Yeah.
618
:Um, and we'd love to continue to
do those sorts of partnerships.
619
:Um, we do have, some potential ones also
with some D Os, so destination marketing
620
:organizations, um, and also with, uh,
some other bis in Toronto as well.
621
:Mason Ainsworth: Congratulations.
622
:That's awesome to hear.
623
:Uh, so Howard I said
I'd loop back to policy.
624
:Mm-hmm.
625
:And we definitely are about to, uh,
advice for economic developers, for
626
:someone in economic development, what
policies or programs do you think
627
:would help support their culinary
tourism sector and their community?
628
:Howard: Yeah.
629
:Um, I mean, I think, uh.
630
:not to sound, uh, uh, like a broken record
here, but I think food tourism is actually
631
:really one really great starting point.
632
:I mean, it.
633
:It does require a bit of work to set up.
634
:And it does require a little bit of
time sort of to, you know get it right.
635
:And also in terms of like building kind
of, awareness and kind of like a, like
636
:a market demand for, you know, people
wanting to do, uh, something like that.
637
:But I think that is one very direct way
that you can actually build relationships
638
:between restaurants and customers.
639
:And I think that's really the key
here is to, like, I think especially
640
:with food, which is something that's
so personal and so visceral, right.
641
:It's important I think
to, to really think about.
642
:That relationship beyond just a
simple transaction of I go to you,
643
:you give me food, I give you money.
644
:It like, it's a little bit, I think beyond
that because I think also, uh, at this,
645
:especially at this time too, and, and we
see it and we hear it everywhere, right?
646
:Like, obviously like the economy
isn't, isn't doing great.
647
:So that's causing a lot of anxiety.
648
:The politics of our world
is causing a lot of anxiety.
649
:But also like we, we've heard
of you know, loneliness is,
650
:is a, is a big problem, right?
651
:A lot of people, feel, uh, lonely
or, you know, they live alone or
652
:they feel like they don't have anyone
that they can connect with, right?
653
:So I think like even.
654
:Providing an opportunity for
someone to have a relationship
655
:with a restaurant, with an owner,
with a server that really helps.
656
:Especially if we're talking
about trying to build sort of
657
:a relationship you know, to.
658
:Improve the economy too, and
improve sort of food businesses.
659
:I think that that storytelling
piece is a really great tool
660
:to actually help with that.
661
:And I think like the difference between
sort of telling a story, just like say,
662
:putting up a website with like, here's
like five restaurants in our area and
663
:here's their sort of written story.
664
:The difference between
being able to read that.
665
:And go, ah.
666
:Versus being able to experience
that and go, oh, right.
667
:I think that actually is what to
me makes sort of food tourism as a,
668
:as an aspect really stand out, as
a way to actually help build that
669
:connection through experience for
a particular customer or client.
670
:also like, as I mentioned before, I think
finding ways to support food entrepreneurs
671
:I think would be really helpful.
672
:Uh, so again, more affordable
startup spaces, you know,
673
:kitchens things like that.
674
:Uh, I've seen many models
of this around Canada.
675
:But like the idea of even just
like a shared kitchen facility.
676
:Like, say in a mini food court with like
three or four different vendors, right?
677
:That could really help to cut down costs.
678
:I think like models like
that are really cool.
679
:Uh, one of the more, I think,
fascinating ones, are, from East Asia.
680
:So in.
681
:Hong Kong.
682
:And in Singapore there are these, um,
government owned food courts cooked
683
:food centers or hawker centers, uh,
that exist where the rent is very low.
684
:It's a publicly owned facility.
685
:And the point is, is that it's,
um, uh, a place really that you
686
:can get really affordable meals.
687
:Government sees it as a way like a
government support in a way, right?
688
:To be able to provide, uh, more
affordable food for the local population.
689
:And, um, and so many businesses do
start out in these places and eventually
690
:move out and develop, into a more
traditional brick and mortar store.
691
:And I think especially at this time,
like thinking about, yeah, like what
692
:can we do directly to really help
encourage more people to dine out.
693
:More programs like, you know,
the delicious festivals or food
694
:festivals would be really good.
695
:And also designing them so that they
fit with different kinds of cuisines.
696
:'cause not all restaurants
can do the three course meal.
697
:So, um, there's definitely, I think a
ways to, uh, to support that or to design
698
:those programs to really fit with that.
699
:One other piece, uh, that I want to give
a shout out to is, one of our other
700
:partners that we've worked with is a group
called Plaza Pops, right here in Toronto.
701
:Basically, what they did was they set
up these, um, outdoor patio places,
702
:really beautiful patio spots by the way
that were fabricated and designed, uh,
703
:with the community in terms of like the
kinds of features that they would have
704
:and in terms of the sort of the, uh,
artistic components that they would have.
705
:And, uh, they pop these up in
strip plazas in the suburbs.
706
:So one of the challenges of any
suburban communities is, as I
707
:mentioned third spaces are hard to
find, especially again, third spaces
708
:don't require you to buy something.
709
:Um, and so they managed to be able to
talk to strip plaza owners in places
710
:like Scarborough and in Otoko to, uh,
give up a little bit of their parking
711
:lot to be able to install a pop-up.
712
:Public space.
713
:So, uh, with planters, with
benches, uh, tables, right?
714
:A little bit of shade,
right for the summertime.
715
:these were usually, uh, taken down.
716
:They were set up in the spring.
717
:They'd be taken down in the fall.
718
:Um, but the idea really is that it,
it provides that extra space and they
719
:found that it was actually a really,
important space because, uh, now
720
:people had a new place to hang out.
721
:They would be able to buy food from
the plaza, take it outside, eat in a
722
:patio, especially where restaurants
didn't have their own patio.
723
:Right.
724
:Eat in the patio, hang out
with their friends, right.
725
:Chat for hours.
726
:And again, like if you don't want
to buy anything, you don't have to.
727
:You can just sit there and enjoy it.
728
:And I really wanted to like highlight
that also as a, as a policy tool to think
729
:about, especially in, suburban communities
where there aren't necessarily like the
730
:traditional main streets that we think
about, uh, where there's a lot of parking
731
:lots, there's a lot of, empty space.
732
:And so this, this is a tool I
think that really can help with
733
:encouraging people to stay longer in
some of these places that are meant
734
:to be driven to and driven out of.
735
:Like we could actually really start
to create I think little pockets
736
:of public spaces and, and really
develop the placemaking ability
737
:of some of these plazas, uh, as
these potential third spaces.
738
:And again, just in that way, encourage
people to patronize the businesses more.
739
:Mason Ainsworth: I love that.
740
:That's, uh, that's super exciting and what
a cool idea, uh, Howard, what's missing?
741
:Is there anything we didn't
talk about today that would be
742
:of interest to our listeners?
743
:Howard: Yeah, I think to the point
about, good food in every community, uh,
744
:just to really wanted to just kind of
like point out again, I think there's,
745
:there's good food in every community.
746
:We're really good at finding them.
747
:But also just like I would say
to economic developers and to,
748
:community developers everywhere.
749
:Don't be afraid to actually try doing
food tourism in your neighborhood.
750
:Like I know there's always this
fear that like, oh, we don't
751
:have the best restaurants.
752
:Those are all downtown,
or something like that.
753
:There's always a way
you can tell that story.
754
:Talent in an authentic way and in a
way that really connects with people.
755
:That brings people in.
756
:Right.
757
:cause I'd love to see culinary
tourism be a part of actually
758
:every community in Canada.
759
:Uh, I think there's a
huge potential for it.
760
:We have a really.
761
:Amazing and fascinating food history, food
culture from all the different cultures
762
:that have come to Canada and including
our indigenous culture that's, that
763
:has been here for generations, right?
764
:there is a lot of opportunity
to tell that story in a much
765
:more vibrant and engaging way.
766
:And I think like culinary tourism
is one way to get that started.
767
:And also help people really
understand cross-cultural differences.
768
:Uh, understand also what
connects us together as people.
769
:Like as an example of that, one story
we always mention on all of our tours
770
:is, uh, how, um, uh, have you ever
noticed that every culture has like
771
:something that's like a dumpling,
basically something wrapped in dough?
772
:It's a very common thing and that
that's no coincidence, right?
773
:That like, it's because we as like
humans are so connected together in
774
:the sense that wherever we travel, we
bring our food with us, uh, we bring
775
:our recipes with us, we may need to
modify, we may need to change it, right?
776
:But the point really is that there's
so much in food that actually brings
777
:us closer together, literally.
778
:And, uh, helps us really understand
where we're all coming from.
779
:That I think it's a really great
way to, again, use it as a tool to
780
:talk about uh, not just supporting
our restaurants, but talking about
781
:community, talking about culture and
talking about what makes our neighborhood
782
:a great place to share stories.
783
:Mason Ainsworth: I love it.
784
:And, uh, and make sure you folks
who are listening, you get out
785
:there and you try it tell that story
and bring those people together
786
:because everybody's got a dumpling.
787
:I love that.
788
:And, uh, I just have a couple questions,
uh, left for you before we, uh, close off.
789
:Howard.
790
:Uh, we have a mystery question.
791
:From one of our former Medi,
the Ambassadors of Economic
792
:Development and Innovation at the
University of Waterloo, Janet Song.
793
:Okay.
794
:So thank you so much,
Janet, for the question.
795
:Uh, the question is, which moment
with a local restaurant or business
796
:made you realize this work was
bigger than just doing tours?
797
:Howard: Yeah, I would say it
was probably a couple years ago.
798
:We had, um.
799
:one lady she's a bit elderly.
800
:Say she's probably was
probably in about her sixties.
801
:She came to actually four
tours of ours in a row.
802
:Um, she signed up, uh, and
came again and again and again.
803
:And we kept seeing her name
on the registration list
804
:and we'd be like, oh, cool.
805
:You know she's coming again.
806
:This is so cool.
807
:And by the fourth tour, I just,
kind of asked her like, thanks
808
:for coming to all these tours what
brought you out to so many tours?
809
:we love it, but like, yeah, just curious.
810
:Right?
811
:Was it like our advertising, you
know, was it me, you know, dancing
812
:on Instagram that got you out here?
813
:Was it the food?
814
:Right.
815
:And she said something that
Really touched my heart.
816
:And, really made me think a lot more
about the impact of these tours.
817
:And she said, well, you know,
I am elderly and I live alone.
818
:I often dine alone and this is
really an opportunity for me to
819
:get out and eat with other people.
820
:And I really value that and.
821
:It was just one of those moments
where like, I just was like, wow,
822
:like I actually didn't really
have a, a direct response at that
823
:moment because I was just really.
824
:Appreciating that.
825
:And also as we mentioned before
talked a little bit about the, like
826
:the loneliness epidemic, right?
827
:Like, like that's when it came home
to me as well about like how important
828
:this is actually for people to find
community, for people to find each other.
829
:And just seeing, I guess that
impact, like even at that very.
830
:Individualized level was something that
really just struck me as like, yeah,
831
:this is why we do need to keep doing
this, uh, is because we can help with
832
:alleviating somebody's loneliness.
833
:That's great.
834
:Yeah.
835
:Mason Ainsworth: Beautiful.
836
:I think, uh, I think that's, uh,
that's wonderful and, and really
837
:shows, uh, some of the root there
and, and the loneliness epidemic,
838
:especially after COVID obviously.
839
:Something that was there I
think before, but really got
840
:amplified as a result of that.
841
:And I think we're seeing a lot of
the repercussions of such things now.
842
:So it's so important to have
opportunities to bring people together,
843
:to have those shared spaces, to have
opportunities where somebody can do
844
:something as simple as just eat with
somebody and have a conversation.
845
:I think that really builds a stronger
community and I, I'm so glad that, uh,
846
:they decided to share that story with you.
847
:Howard: Yeah, me too.
848
:Yeah, and I like, I'll, I'll just say
this one last piece too is that like, I
849
:think when I first got into like policy
work, I always thought about impact
850
:from that sort of macro level of like,
Hey, we can change this policy and
851
:it'll benefit like thousands of people.
852
:And uh, and I still believe in that.
853
:It's not to say I don't, it's
just that it was stories like
854
:this and also seeing people.
855
:Go to restaurants for the first
time and you know, that eyes
856
:close, head nodding moment where
they're like, that this is so good.
857
:Right?
858
:Like and seeing that like, you know,
you can deliver, That impact and that
859
:change at that such individual level
that was like a, like a moment for me
860
:too, to realize just like how important
it is both to be on the ground and
861
:delivering that individual person
to person change as much as it is.
862
:At that policy level, doing that, like
macro change just as a, as a personal
863
:note of like, how I started to come to
see where impact is actually happening.
864
:Mason Ainsworth: Awesome.
865
:Uh, so Howard, I've got
one last question for you.
866
:How do people book a tour and
how do they get in touch with you
867
:if they're interested in setting
up a tour in their community?
868
:Howard: Yeah, so you can
just go to our website.
869
:It's, uh, eat more scarborough.com.
870
:our business originally started as
Eat more Scarborough food tours.
871
:Uh, now we're eat more food
tours 'cause we do stuff outside
872
:of Scarborough, but eat more.
873
:scarborough.com
874
:is still our original website
where you can book tours with us.
875
:Scarborough or not.
876
:So you send us an email if you want
to book a private tour with us.
877
:If you want to check out our tour
schedule, that will be posted.
878
:Uh, there's a link to our
tour schedule on the website.
879
:You can book through there.
880
:Uh, all of our tours you can book
online and register with us directly.
881
:Can also follow us on Instagram,
uh, more Scarborough is our handle
882
:as well as, uh, on LinkedIn.
883
:And you can also sign up for a newsletter.
884
:Also through the website so that you
can get informed of all the latest
885
:tours and events that are happening.
886
:Mason Ainsworth: Perfect.
887
:Thank you so much, uh, Howard, I can't
wait to see you dancing on Instagram,
888
:so I will make sure to check that out.
889
:Yes.
890
:Uh, but in all seriousness, uh, thank you
so much for taking the time to share your
891
:story with us today and, uh, hopefully
we've inspired some other people to
892
:share what's going on in their community.
893
:Howard: Yeah.
894
:No, I, uh, I hope this is helpful
for for folks and, uh, all I will
895
:say is I hope you get a chance to
get out there and enjoy your local
896
:restaurants and keep eating well.
897
:Mason Ainsworth: Thanks for
being a part of the conversation.
898
:If you enjoyed this episode
of Hyperlocal, share it with a
899
:colleague or on LinkedIn and tag us.
900
:Every share helps us connect with
more economic developers and continue
901
:telling these important local stories