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Step-by-step guide to getting more clients with Google Local Service Ads in 2025
Episode 610th December 2024 • Million Dollar Workflow • Zack Herman
00:00:00 00:21:04

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Have you ever felt like you’re pouring money into Facebook ads but not seeing the results you deserve? Or maybe you’ve tried every “proven” marketing strategy out there, but your leads just aren’t converting?

What if I told you there’s a simple tool from Google that’s helping local businesses not just survive—but absolutely dominate their industries?

In today’s video, I’m breaking down Google Local Service Ads—a game-changing strategy that’s helping service-based businesses book more clients without wasting time or money. This is your Step-by-Step Guide to Getting More Clients with Google LSAs in 2025!


Here’s what you’ll learn:


▶️ Why LSAs outperform traditional ads (and why most businesses haven’t started using them).


▶️ The common mistakes people make with LSAs—and how you can avoid them to save time and money.


Whether you’re in healthcare, home services, or any other local niche, this video will show you how to take advantage of LSAs and make them your top lead generation tool.


Timestamps:


00:00 Introduction

1:30 Why it was easy to get leads before

3:07 What is Google LSA?

5:12 Why Google LSA over Facebook Ads?

8:04 Calculating lead cost and budget

9:05 Setting up Google Local Service ads from scratch

13:06 Verification process

13:59 Budget

15:20 Common pitfalls

16:41 How to integrate Google LSA into your current marketing strategy

18:40 Systems to implement alongside Google Local Service Ads

18:58 Google LSA is the blue ocean Facebook Ads used to be.

19:26 Other Google Local Service Ads benefits

20:15 Conclusion


If you’re serious about attracting more leads, closing more deals, and growing your local business, this is the video you need to watch.


🔗 Connect with me:


▶️ YouTube:    / @itszackherman  

🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast...

🎵 Spotify: https://open.spotify.com/show/5GDHkc8...

📸 Instagram:   / @itszackherman  

👥 Facebook:   / zackherman  

🐦 Twitter: https://x.com/itszackherman

🎵 TikTok:   / @itszackherman  



#googlelsa #localserviceads #leadgeneration #clientacquisition #localbusinessmarketing #marketingstrategy #digitalmarketing2025 #growyourlocalbusiness #onlinemarketing #servicebasedbusinesses #localbusinessgrowth #chiropractormarketing #marketingtips #businessmarketing #leadgenerationstrategy #increaseclients #googleads #marketingcasestudy #entrepreneurtips #googleads2025 #getmoreclients

Transcripts

Speaker:

If you've been in business at least five years, maybe even eight years

2

:

ago, you probably remember when Facebook

ads, you could literally just throw up

3

:

any ad and all of a sudden a bunch of

your customers come rushing to your door.

4

:

We all know that's not this day and age.

5

:

Anymore.

6

:

You can still have success, but I need

to introduce to you Google local service

7

:

ads because this is what Facebook used

to be and you need to implement this.

8

:

So today, of course, we're going

to talk about what is Facebook.

9

:

Google local service ads or LSA.

10

:

And more importantly, why you need

to either replace Facebook with

11

:

this or integrate this to coincide

with Facebook or the paid social

12

:

ads that you're running right now.

13

:

We're going to walk through how to set

up an account, what pitfalls to avoid or

14

:

things to be aware of when you are running

these LSA ads, how to integrate this

15

:

into your current systems, and then why.

16

:

You need to get started today

or at least sooner than later.

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:

I'm Zach Herman.

18

:

I was once a web developer who turned a

side gig into a seven figure marketing

19

:

agency called Automated Practice.

20

:

We help health and wellness practices

grow and I just love sharing what I've

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:

learned growing hundreds of practices and

then also what I've learned From growing

22

:

my own agency to that seven figure.

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:

So whether you are a seasoned

marketer or just a local business

24

:

owner who's never ran ads before,

this is going to be amazing for you.

25

:

You're going to learn a lot about Google

local service ads, and then you're

26

:

going to be able to walk away with what

you need to do to grow your business.

27

:

So for those that are running Facebook

ads, you likely know about the things I'm

28

:

going to talk about, but for those who are

not, it's beneficial to quickly talk about

29

:

what those frustrations and annoyances

and roadblocks are for Facebook ads in

30

:

the current day that we live in right now.

31

:

So just quickly touching on this.

32

:

One of the biggest ones years ago

was the iOS 14 release in which

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:

Long story short, Apple allowed

users to opt out of being tracked.

34

:

And then that sort of did a snowball

effect to all types of companies and

35

:

brands being very privacy focused.

36

:

So we now have a harder time

tracking these users, unfortunately.

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:

So on top of that, Facebook

continually updates their algorithm.

38

:

So you're dealing with things that

might've worked eight years ago.

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:

Didn't matter.

40

:

Just throw up an ad, target who

you want, and you're going to win.

41

:

And then if you go back

maybe even four years.

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:

The strategy there was to target really,

really fine tuned target your audience.

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:

Now, the broader the audience, the better.

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:

And then you let Facebook do the

targeting based on your ad copies

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:

and your visuals and so forth.

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:

So it's gotten maybe a little less

difficult to target, but maybe a

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:

little more complicated and it's

just hard to stay on those trends.

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:

And then the biggest thing is that

every business is running Facebook ads.

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:

And so the competition is higher,

the cost per lead, or the cost

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:

per acquisition is higher.

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:

And then your audience has seen all

these offers that you might think of.

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:

So you need to get creative.

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:

And it's just a tougher time

with these Facebook or meta ads.

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:

All right, let's jump right in.

55

:

And let's take a visual peek at what

exactly is Google local service ads.

56

:

I created this graphic here

inspired mostly from what a search

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:

result typically looks like.

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:

For the audio listeners I'm going

to describe what we're looking at

59

:

here but this is absolutely amazing

and you should be excited about this

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:

because we are seeing the results of

chiropractor San Diego typed into the

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:

search bar for Google and now we're

looking at at the very, very top above

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:

even those who are doing Google ads.

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:

We're looking at a section here

that is the local service ads.

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:

And the first thing I want to

point out here is you get this

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:

check mark next to the results that

say license verified by Google.

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:

Now you do go through a verification

process, but this separates you

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:

from all your competitors and It

builds trust for those that are

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:

looking for you or your competitors.

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:

So, of course, there's a verification

process involved with this, but what

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:

that does is that sets you above your

competitors, and then that builds

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:

that trust with the client or patient

or whoever's coming to see you.

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:

And then, like we can see here, the second

thing I want to show is that you are,

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:

like I said, above all the search results.

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:

And this is, you know, Paid and organic.

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:

You are at the very, very top.

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:

What I think is the coolest thing is

that you only pay for qualified leads.

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:

We like to focus on the phone call.

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:

And so you only pay for these

qualified calls and this isn't

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:

just an agency saying this.

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:

This is Google saying this.

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:

So you literally go through those leads

or in this case, those calls and the ones

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:

that aren't in your area or looking for

a different service and just were not

83

:

qualified, you just mark those as not

qualified and you don't pay for those.

84

:

You know, there's always these

pay per leads offers or pay per

85

:

appointment, pay for whatever.

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:

This is the true one that the actual

advertiser is not charging you

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:

for, for these unqualified leads.

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:

So when we're talking why Google local

service ads over meta ads or Facebook

89

:

ads, it's showing you right here, all

these reasons that we just went over.

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:

First of all, when we're talking

Google versus Facebook, or even, you

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:

know, search engine in general versus.

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:

paid social ads in general, no matter

what the social platform is, is we're

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:

talking intent versus interruption.

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:

And intent means that somebody went

and searched chiropractor San Diego.

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:

Whereas on social media, the

interruption based is you're just

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:

trying to scroll and do your thing and

pass time, but you're just scrolling.

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:

And then these advertisers pop up

and try to capture your attention and

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:

interrupt and place an offer in front

of you that they feel is relevant.

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:

Transcribed And hopefully

you click on that.

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:

Now, of course, we love both

forms of advertising, but this

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:

is the difference between intent

and interruption based marketing.

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:

Now with this, the other benefit is

that you're going to get these higher

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:

quality leads because you're literally

only paying for high quality leads.

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:

In some cases, when we talk higher quality

leads, you think higher priced leads.

105

:

That could be the case here, but

that also Could not be the case

106

:

because with Facebook, there's

so much competition right now.

107

:

Like we talked about that your cost

per lead is just going to be through

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:

the roof, regardless of quality.

109

:

In some cases that cost per qualified

lead could actually end up being less

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:

with Google than it is on Facebook.

111

:

So keep all that in mind, navigating over

to the Google service ads website here,

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:

you can see it's going through a lot

of the stuff that we covered and it is

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:

rolling out to more and more industries.

114

:

And so if you're in these industries, we

have Home, Business, Health, Learning,

115

:

Care, Wellness, Beauty, and Automotive.

116

:

If you're in those industries, obviously

a lot of those have sub niches, so

117

:

Business is including all these here.

118

:

Uh, if you're listening, these

are things from cell phone

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:

repair to lawyers to financial

planning to real estate and taxes.

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:

And so forth.

121

:

And jumping into health here, uh,

one of my favorites, because we help

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:

health and wellness practices grow.

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:

This is one of the newest

niches that it's going out for.

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:

So that's why it's very

imperative to start now.

125

:

So of course, chiropractor,

you know, dentist is on there.

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:

Dermatologist is on there.

127

:

primary care, et cetera.

128

:

There's, there's a lot jumping on here.

129

:

So because this is rolling out for

these very popular niches, now is

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:

the time yesterday is the time.

131

:

So Google breaks it down into tell us what

your services basically set the budget.

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:

Go through the verification

process and then you go live.

133

:

This is eliminating that, that tough

barrier of entry that you might have.

134

:

Of course there's the management of it.

135

:

You don't have to get super

creative like you might have

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:

to with the paid social ads.

137

:

So then the way to get started is you

can actually calculate your budget.

138

:

What Google does is they actually give you

an estimate of what the cost per qualified

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:

lead is going to be, which is killer.

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:

So If we enter in a postal code

here, and let's say for round

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:

numbers, we want 20 leads a month.

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:

And then go ahead and select

the industry that you're in.

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:

We're going to stay on topic

here with chiropractic.

144

:

And if we estimate our budget, We

have about:

145

:

All right.

146

:

If you're doing the math on that, and

I definitely pause this to do that,

147

:

you're looking at 75 to 110 ish per lead.

148

:

That is fantastic.

149

:

That number might run to this lower

end all the way up to maybe 250 a lead.

150

:

If you're in this industry, you might

know that each patient is worth thousands

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:

when we're talking about lifetime value.

152

:

So Even if this cost per lead is 500,

you might be willing to do that because

153

:

you're going to absolutely see a return.

154

:

So let's jump in and get

started setting up the account.

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:

When you first jump in here, it has a

little blurb about Google Guaranteed.

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:

And this is something that you're

going to apply for automatically

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:

when you're doing this LSA process.

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:

The cool thing with Google Guaranteed

is if the customer is not satisfied with

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:

the process, they back you up so much

that they may even refund that customer.

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:

Honestly, the difference between the

two when just a consumer is looking

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:

at that check and what it says

either license verified by Google.

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:

Or Google guaranteed, it's

not gonna make or break them.

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:

But, right now I believe it's solely

for health practices at least,

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:

saying license verified by Google.

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:

The Google Guaranteed is

there for other niches.

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:

But if we go ahead and click continue,

if we jump in and stick with that

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:

zip code we were doing, and we

go ahead and select chiropractic.

168

:

So obviously checking availability

is a very important step and it looks

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:

like this is very available for the

zip code and it is just reiterating

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:

the things that I find and you will

find very exciting, that is appear

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:

in the top results, only pay for real

leads, and build your local reputation.

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:

So you're, you're building that trust and

that reputation with that Google badge.

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:

And then if your business name is

different from the one that you

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:

registered your business with, and you

must, must put that here because we

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:

need to go through this verification

process with as much detail as possible

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:

so that it's as short as possible.

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:

This verification process can take about

a week, but it could also take a week.

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:

Up to a month.

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:

So just make sure that you're

entering the information correctly

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:

and then you'll see the lower end

of that, uh, approval process.

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:

So you want to enter the number of,

they, they call them field workers.

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:

Obviously, if you're a chiropractor, that

would be the amount of chiropractors and

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:

associates you want to put in the year

founded and then the business address.

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:

And then of course it says, is

this a location that customers can

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:

visit like a store or an office.

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:

Obviously, yes.

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:

So then you get to choose the

service area that you want.

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:

So if people are searching, in this

case, chiropractor near me, you can

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:

add zip codes or cities, and then

you can also exclude certain areas.

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:

So if you choose a large area, then you

can exclude smaller areas within that.

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:

But one thing I always like to keep in

mind with when we talk about targeting

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:

is think about, you know, how often

these clients, or in this case,

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:

patients are going to come see you.

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:

And just think about if it is worth it

for them, if they're, if it's not a hassle

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:

for them to drive to your area on whatever

frequency that they should be coming in.

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:

So don't just try to target

as many people as you can.

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:

You're going to start wasting money on the

people who don't want to drive that far.

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:

So then you get to even detail the

services that you offer that are related

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:

to, uh, in this case, chiropractic.

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:

So some of the ones that they give you

are chronic pain, muscle stiffness,

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:

sciatica, uh, soft tissue therapy.

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:

Obviously, chiropractic adjustments.

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Whiplash, so that would be

for the personal injury.

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Chiropractors would really like that one.

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:

And then there's many more here.

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:

And then it asks you for the

professional license verification.

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Basically just that, of

course, you are licensed.

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And basically this is just saying

that you are telling the truth,

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:

that you do have a license.

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:

And then just go ahead and uncheck

the days that you're open and

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:

you will set those hours there.

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:

So this, this section is self explanatory.

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:

Go ahead and click next.

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:

So then they allow you

to preview your ad here.

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:

Uh, this is the business name

at the top and then the reviews

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:

license verified by Google.

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:

So that's that amazing thing that pops

up near your ad that people will be like,

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:

Oh wow, uh, this guy is trustworthy.

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:

So they'll see that and, and just

have that extra trust in that.

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:

even Google backs you and you've gone

through that verification with them.

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:

So then there's just a couple check

boxes left and that is the onboarding

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:

terms that you can read and then with

at least this health practice they're

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:

wanting you to assure that you are

HIPAA compliant and check that box.

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I hope that if you are a health

practice you are HIPAA compliant.

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:

So then you jump into

the verification process.

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:

So the first one is billing information.

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Then there's the general

liability insurance.

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This is particular for a chiropractor

because that's the example we're

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:

going through, but you need to

submit your liability insurance.

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:

And then, you know, there's a

verification process that could

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:

take a couple of days there.

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There's the background check.

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So you go through that, they make

sure you're a good human and all that.

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:

You then go to your business profile.

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:

And then when you do that, you just

need to select the business profile

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:

that you have here or connect it

if you don't already have that

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:

with the account you're using now.

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:

And then if you have customer reviews in

a different account, this is very good

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:

if you have a lot of five star reviews.

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:

If you don't have a lot, you can

still have success on this platform.

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:

And it also gets you more reviews

because of that increased visibility.

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:

But if you do have good reviews, this

is even going to be better for you.

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:

Then you jump into budget and it's

asking you to set your weekly budget.

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And so it is a bidding platform.

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:

So this will increase or decrease based on

what your competitors are willing to pay.

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:

So that's another reason why you want

to jump into this now because if your

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:

competitors are willing to pay more and

more and more jumping on and it's bidding,

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it's just going to go up and up and up.

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:

So get in now.

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:

So then it gives you a few options

here, and then it selects one

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:

that they recommend for you.

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Just a little over a thousand a

week could get you seven leads

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:

depending on how well your ad does.

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:

And then it tells you about what

the monthly could be, and then you

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:

could set your own budget as well.

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:

So then the last box here is

particular sue those field workers.

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:

In this case, chiropractors, you upload

their liability insurance, you even

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:

upload a photo or a headshot of uh, that

individual education degree, et cetera.

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:

And, and that essentially completes

this verification process.

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:

If that sounds overwhelming

to you and you're just like,

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:

ah, this is too much, I'm out.

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:

I urge you to reconsider even deeper

into your business because these small

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:

hurdles shouldn't stop you from possibly

becoming the number one in your area.

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:

So I highly encourage you to jump

in on this today and don't let

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:

just a small verification process.

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:

These kind of things are

the things that could be the

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:

breakthrough in your business.

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:

So some of the common pitfalls.

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:

With Google local service ads, and this

is more so for the industries that have

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:

been approved for quite some time, is just

like with Google ads, is that the The big

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:

pockets are always winning and at the top.

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:

So, you know, like I said earlier, as the

competition grows, the competitors with

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:

the most money often are showed higher.

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:

And so that might bump you down.

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:

So that's a big reason and why you want

to for sure start as soon as we can.

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:

Another thing to be aware of that you

may have not considered is that you have

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:

this platform in which all these leads

are coming in and calling, and you have

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:

the ability to mark leads as unqualified.

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:

And now picture a scenario where

you and your competitor, all else

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:

equal, the competitor is paying

for 95 percent of the leads.

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:

They're not just going crazy with

marking everything as unqualified.

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:

And then if you think about you,

and if you're doing that, and you're

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:

marking everything that is just even

slightly disqualified as a non qualified

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:

lead, then what's Google going to do?

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:

They need to make money.

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:

So they're going to Send the

leads more often to the folks that

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:

are actually paying for these.

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:

So, you know, definitely mark the ones

that are unqualified, but just kind

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:

of be wary of that, of that thought.

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:

So how can we integrate

Google local service ads into

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:

our current marketing play?

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If you are running meta or Facebook

ads right now, I highly suggest

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:

continue doing that, but go through

that verification process because

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:

that, that can take a few weeks.

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:

Um, And also if you're, if you're a

brand new business and you're just

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:

looking to start ads, I would still

start Facebook ads to sort of help

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:

that gap in that verification process.

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:

And then because Facebook ads

and meta ads and so forth, you

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:

can get running a super quick and

you can get results even quicker.

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:

So the timeline that we like to do is

start with Facebook ads and also get

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:

that verification process started.

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And then, uh, You know, after a

couple of weeks to upwards of a month,

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:

both of those are going to run and

you'll quickly get some insight as

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:

to which one is performing the best.

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:

You want to look all the way

down that sales funnel or what

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:

have you as to which platform is

bringing the most qualified leads.

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:

You know, if they both are, then keep

them both running if you can afford it.

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:

But if you know, you want to

look deep into, you know, not

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:

just the lowest cost per lead.

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:

You want to look deep

into, okay, did, okay.

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:

John Doe was a fantastic patient that

came in and has been with us for quite

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:

some time and continues to come back.

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:

He came from Google local

service ads or meta.

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:

So, so have that tracking in there

and, and just, you know, track

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:

the individuals that are those

qualified patients that come in and

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:

sign on and continue to come in.

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:

And then, you know, You might be able

to shut off one platform completely or

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:

at least delegate your budget into the

one that's most beneficial for you.

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:

Another tactic you can do while you're

waiting for that verification process that

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:

we do a lot for our clients is we start

to implement some of those systems that

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:

that you don't need any paid ads for.

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:

So like that referral system, a

reactivation system, where you, you

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:

know, you get those past patients in.

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:

And then again, on that referral system

is where you get your clients to be

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:

brand ambassadors for you, and they start

spreading the word about your business

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:

and growing your practice that way.

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:

So implement these systems.

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:

While you're waiting for that verification

process if you don't want to run those

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:

meta ads in that between time So I truly

believe that this is as close as we're

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:

getting to what Facebook looked like five

plus years ago where it was that blue

331

:

ocean of Get in now and and you will have

success I mean we have clients that we've

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:

been running ads for since 2018 on meta

and Facebook and They're still crushing

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:

it with ads that are like five years old.

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:

They just got in early and in

these platforms like that, there's

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:

other benefits to starting now too.

336

:

You're not dealing with.

337

:

all your competitors coming

in and raising the prices.

338

:

And then maybe you're a newer business

and you need to, to get that momentum.

339

:

Um, this is it.

340

:

You're going to get reviews through this.

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:

So you're going to get

your reputation going.

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:

So this is that snowball effect

that you've been looking for.

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:

And also a way to not have to pay, you

know, just pay meta, um, for the ad spend.

344

:

You know, day after day and, and,

and just sort of cross your fingers.

345

:

Whereas with this, you're paying for

the actual lead, whether that's the

346

:

call of the message or for the booking.

347

:

So even with, even with Google, you're

just paying when they click on it.

348

:

But with Google local service ads,

you're paying for when they actually

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:

do that action that you want them to.

350

:

I hope that you jump in, you

see if you're eligible and then

351

:

you see what kind of budget that

they are going to need from you.

352

:

And then hopefully you implement

that for your business.

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:

Okay.

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:

And if you are a practice owner,

chiropractor, med spa, et cetera, and you

355

:

want us to do this for you, of course,

at automated practice, we have a all in

356

:

package that just includes the Google LSA.

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:

We do the Facebook and meta ads to start.

358

:

We have the systems and

everything to help you practice.

359

:

And if you would like to hear

more about these tips to grow your

360

:

business or your agency, uh, I urge

you to click like, and subscribe.

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:

Thanks.

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