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E.81 Chris Hunter
Episode 32 β€’ 6th December 2021 β€’ Fight Club 4 Business β€’ Tay, Meaghan, Michelle & Martha
00:00:00 00:58:10

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My name is Chris Hunter and I am a follower of Christ, leader of my family, founder of Hunter Super Techs and Go Time Success Group. I now serve as Director of Customer Relations with ServiceTitan. my wife Nickie and I have 3 great kids, 3 grandkids and lots of family in Oklahoma and Texas. I get my business & life philosophy's from the ultimate instruction manual, the Bible. In Colossians 3:23 it says "whatever you do, work at it with all your heart as to The Lord and not to men"​. That type of mentality is what led me to seek out the best to learn from, assemble the best teams I could & always be looking for ways to better serve. Tom McCart Consultant of the Year Award Winner Nationally Recognized Contractor of the Year 2016 ACHR the NEWS, Best Contractor to Work For Top 40 under 40 in the HVAC industry Inc 5000 fastest growing private companies PHC magazine Top 20 Contractors Ron Smith Industry Trailblazer Award Winner Over 3500+ Positive Online Reviews

Time Stamps:

πŸ“[7:59]Marketing: "Bringing in a Heart of Service to Your business"

πŸ“[10:27] Marketing: The importance of relationship marketing

πŸ“[11:13]Marketing: 60+% of people choose a contractor because they are referred by someone else.

πŸ“[12:54]Marketing: What would the responsibilities of a relationship marketer be and how can you afford it?

πŸ“[14:52]Marketing: Being intentional with your marketing and your customers.

πŸ“[15:37]https://www.goodreads.com/.../26058930-intentional-living

πŸ“[18:57]Finances: Talking Strategic Planning

πŸ“[19:21]Finance: Strategic Planning is the #1 thing a company should do. Devote 2 days to do next year's strategic plan

πŸ“[19:42] Finances: Doing some strategic planning leads you to be more intentional about your business growth

πŸ“[21:57]Step 1: Have someone else facilitate your strategic planning session

πŸ“[22:49]Step 2: Have a peer join your session to challenge your thoughts.

πŸ“[23:29]Bring in your goal numbers for the next year, then work backwards.

πŸ“[24:24]https://www.goodreads.com/book/show/7108725-start-with-why

πŸ“[26:17]Revisit your SMART goals (created from strategic planning session) at least quarterly

πŸ“[30:13]https://get.nicejob.com/

πŸ“[30:19]Discount Code: FC4B

πŸ“[31:10] Creating a culture of giving

πŸ“[31:47]Whatever you give seems to come back 10-fold.... "Kindness, money, time, respect, teamwork, etc"

πŸ“[32:08]Systems: R&D - Rob & Dublicate

πŸ“[35:04]Systems: Develop a contagious giving program... Inspired by the Gift of Heat - manufacturers love to serve your customers too - getting buy in from your employees - customers loved it!

πŸ“[35:59]Systems: What are Chris' time hacks? Teamwork makes the dreamwork

πŸ“[38:29]Systems: Systematize your giving... Include your team. Set a budget. Be intentional. Review the asks and decide on your recipients all at once. Create a strategy for your giving.

πŸ“[39:56]People: Anyone can be a leader. Anyone with influence is a leader and they can use it for good or not so good...

πŸ“[41:53]People: How we treat people matters....

πŸ“[43:02]https://www.goodreads.com/book/show/766881.The_Dream_Manager

πŸ“[45:05]People: As part of employee onboarding... Define what is important to them, help them create a vision board, how can you connect the dots from team members goals to company goals?

πŸ“[48:20]People: It doesn't take that much work as a leader to inspire your team to dream and to meet those dreams. But the impact on their lives will last a lifetime.

πŸ“[48:58] People: Your people won't remember your goals but they will remember how they felt will you helped them meet their goals! A win-win for everyone.

πŸ“[51:57]https://www.goodreads.com/book/show/55421368-it-s-go-time

πŸ“[54:01]Marketing Homework: Read Intentional Living by John Maxwell https://www.goodreads.com/.../26058930-intentional-living

πŸ“[54:25]Finance Homework: Schedule your Strategic Planning Session before year-end

πŸ“[54:58]Finance Homework: Read it's Go Time https://www.goodreads.com/book/show/55421368-it-s-go-time

πŸ“[55:26]People Homework: Read Dream Manager https://www.goodreads.com/book/show/766881.The_Dream_Manager

πŸ“[56:24]Message Fight Club 4 Business your mailing address if you'd like a free copy of "It's Go TIme" as a gift this Giving Tuesday from Chris Hunter

"Quote of the week"

β€œThe best portion of a good man's life: his little, nameless unremembered acts of

kindness and love.”

Resources

https://www.goodreads.com/.../26058930-intentional-living ,

https://www.goodreads.com/book/show/7108725-start-with-why

https://get.nicejob.com/

]https://www.goodreads.com/book/show/766881.The_Dream_Manager

https://www.goodreads.com/book/show/55421368-it-s-go-time

https://www.goodreads.com/.../26058930-intentional-living

Chris Hunter - https://www.servicetitan.com/

Tay Meroni (Marketing) with Pure Pressure Washing

Meaghan Likes (Finances) with Bookkeeping Academy OnlineLikes Accounting Company Jeff Likes Clean Windows & Gutters

Michelle Myers (Systems) with Pink Callers

Martha Woodward (People) with The Pay for Performance ExpertQuality Driven Software & Dusting Divas















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