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I'm Pat Miller and this is the Professional Photographer Podcast.
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On today's show, we're going to do something a little bit different.
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We are gonna grow your portrait studio, but we're not gonna grow
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your portrait studio by talking about portraits hardly at all.
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We're not gonna talk about Google Ads, and we're not gonna talk about a ton
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of different social media strategies.
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Oh, no.
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We're gonna talk about showing up.
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For thousands of families a year doing volume photography.
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Susan Michael is our guest today and she's got one whale of a business,
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taking photos of dance studios, building great relationships with
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all of those families, and then converting them into portrait clients.
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It is a beautiful model, and if you're a portrait photographer,
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I mean, you gotta get in on this.
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I. Susan gives us all of the detail that you would need to take action.
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So if you wanna make more money with your portrait studio, you
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gotta get into the volume game.
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Susan is standing by.
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We'll talk to her next.
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Susan, welcome to the Professional Photographer Podcast.
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How are you today?
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I am super excited.
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I'm good.
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We're in Florida, it's a hundred degrees, but it just started raining outside.
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So we'll see how much rain we, how much rain we hear.
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A hundred degrees.
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I'm a gentle Midwestern.
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Or a hundred degrees makes like shake.
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Maybe it's 98.
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Oh,
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there's really
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a difference between 95 and a hundred.
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Not much.
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Right.
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Well, that's true.
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That's true.
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Well, it's great to have you here, hopefully in the air conditioning.
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And if someone hasn't met you yet, tell 'em who you are and what you do.
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Uh, my name is Susan Michael.
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I've been a professional photographer for, um, th 30 years, that's hard to believe.
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And I'm in Jacksonville, Florida.
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I, um, am a PPA master and I was also past president of PPA, so I've been
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around the block a little bit with PPA.
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So we say this to the military folks, but thank you for your service.
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And how long were you, the past president?
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How, how and what was that experience like?
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Year?
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Well, my year was, um, officially 14 and 15 and I was on the board for nine years.
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So it's about a nine year run, give or take.
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Yeah.
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Well, uh, thank you for being a part of it and helping us get to where we are today.
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And you're not done giving because today we get to learn from you how to
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build a volume to portrait pipeline.
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Let's start by talking about volume.
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You say you need to have a sure thing in your business.
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What do you mean by that?
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Well, for years I was a wedding photographer and pretty by and large,
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wedding photography is a sure thing.
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I mean, you've got a contract.
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There are times that things don't work out, but nine times out of 10, if you've
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got a contract in the bride and groom, you know that that's gonna happen and
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you know that money's gonna come in.
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Um, as I got a little bit older, I wasn't.
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Um, willing to do the kind of weddings I did back in the day.
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I would do 40 weddings a year and, uh, you know, at some point you're just not gonna
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continue to do 40 or 50 weddings a year.
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So I had, um, a client that owned a, a dance school.
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I, me, I would say a medium sized dance school, 250 kids, which is actually
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a fairly nice sized dance school.
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And, um, we had done the, um, the.
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Daughter of this person, and she said, is there any way you would
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consider doing a dance school?
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And I said, no.
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This was back in 2004 when digital cameras were just coming out.
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And it was a crazy time to be a photographer and just the technology
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and all the changes that were going on.
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But she finally convinced me to do it.
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And I said, well, I'll do it under one condition that I can do it digitally.
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And she said, fine.
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And I said, well, I, we don't know what we're doing.
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We have to figure it all out.
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We'll, but we'll figure it out and there'll just be stumbling blocks.
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And she was good with that.
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And, and she know all these years later now I did that school,
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this is 21st year, this year.
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And um, she gave me the op the best opportunity, the opportunity to learn
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how to do this on the job because there are lot of moving pieces to
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photographing 250 kids multiple times.
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And it's easy to think we sold online, now we sell online.
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It's no big deal.
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15, 20 years ago it was a really big deal to sell something
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online, just the software.
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And you know, we've been through so many different software changes and
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different things over the years, but that's kind of how it all got
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started and it was kind of crazy.
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And of course, you know, now this year I felt so good going into it.
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We added another big school at the last minute, you know, 400 kids.
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So to add 400 extra kids at the last minute is not.
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Normal and is, you know, a lot of extra work and I was perfectly
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calm, didn't have any issues because after all these years, of course
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we know exactly what we're doing.
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We know how to, you know, work with any obstacle we meet.
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And that's a really good feeling.
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I did not feel that way 20 years ago.
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No.
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So you transitioned from your Sure thing, being a wedding photographer to
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dance schools and volume photography.
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Did it ever feel odd to you to not.
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Do bride and groom pictures.
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Oh, yeah.
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And now you're just churning through kids in a dance school.
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I have mourned not doing weddings, but you know, as you, as you get on in your
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career and as you get a little older, you, and especially in Florida where
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most of the weddings are, when it's really hot, it's, it's difficult to
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go stand out in the sun for 10 hours and be on your feet for 10 hours.
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And so I really think, you know.
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God just had a plan to kind of help me transition out of that.
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I still miss weddings.
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I still do weddings.
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We call them legacy weddings now because I don't advertise for weddings.
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But, um, a lot of the kids that I do, a lot of the dancers that I do
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are getting married and of course they want me to do their weddings,
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so, so I can do that and that's fun.
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Um, but back when I first started with the dance schools, I never expected.
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It to take over the weddings.
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It was just something that I decided to do.
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I thought it was fun.
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I was in the music business for, for.
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20 years of my life, I was a professional singer and so I have
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a natural affinity for dancers and the arts and that kind of thing.
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And um, so 20 years ago when I started this, it was just something else to do.
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The money was just extra money.
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It was not something I really thought about.
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And then eventually I picked up another 500 kid dance school, and all of a sudden
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it turned into something different.
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And over the last, you know, 10 years, it's just become much bigger and
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I just saw it as a natural way to.
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Um, have that Sure.
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Income coming in.
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And I do love the dancers.
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I mean, what is, what is more fun than photographing a little baby in
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a tutu sitting on a chair, you know?
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Aw.
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The concept of a sure thing is interesting to a photographer though.
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When you have a camera, you have a studio.
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Mm-hmm.
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And hopefully people come to you.
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But when you have a sure thing like a. Dance contract, you can kind of forecast
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and it adds that extra layer of security.
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That must feel great.
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Well, it's something that I've kind of had my entire career and I, and
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I, it took me a while to realize that some photographers don't have that.
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They just have never thought about it from a business perspective enough
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to understand that every business is gonna go through ups and downs,
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and they need to have something that they know is gonna come in.
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I mean, with a portrait business, it's all great, and yes, I make a lot more
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money on average doing a portrait client.
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But if a child gets sick.
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Or a, a grandparent passes away or anything happens.
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Dad loses his job.
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Now all of a sudden you've lost income.
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Mm-hmm.
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And, um, that's something you can't control.
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I mean, if it rains three times in Florida, I.
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And a client gets rained out three times.
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The, we always are like, okay, well that's, that's a done deal because
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after three times it's hard to keep them wanting to reschedule and come back
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because coming and doing a family portrait session is a lot of work for the mom.
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And after three rain outs, she's like, oh, so now there goes your income.
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So you know, you can't run a business like that.
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I mean, you need to have.
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Sure.
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Income coming in, however you're gonna do that.
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I, there's a lot of ways to do it.
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It doesn't have to be the kind of work we're talking about today.
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I mean, it could be headshots or it could be, you know, doing a nursery
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school or it could be doing, you know, portraits for boards or there's a lot
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of things you can do that's not your normal speculative kind of work that's
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a little more solid and a sure thing.
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So I'm fond of a sure thing.
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We're gonna take time to talk about how to turn volume into portrait
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clients in a minute, but I wanna make sure we spend a second talking
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about getting the volume clients.
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So how would you recommend starting a partnership?
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And let's stay on dance.
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'cause just that's your specialty.
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So how do you recommend opening the door with someone so we can get
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one of these coveted relationships?
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Well, and they are coveted relationships.
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I'll tell you, you know.
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Building your name up in that community and getting to know people
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in that community is a very important thing, if that's what you wanna do.
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Now, if you're gonna do Little League, of course you could do the same thing
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in Little League, but with dance, you know, they're very particular
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about their pictures and they want somebody that understands how to work
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with dancers, if at all possible.
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I mean, I think how it happens for every person is a little bit different for me.
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I got that job 20 years ago and it was a place where I could learn.
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And then of course, word got out and people started calling me.
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And then over the years it just turned into what it is now.
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Um, but I think it's gonna be different for every person, but
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the most important thing that someone could do is if you're gonna.
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If you wanna do this kind of work, don't just do it kind of haphazardly.
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Say, you know, you have to have a plan.
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Say, okay, I'm gonna do this, so now I'm gonna go to the performing arts school and
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donate something to their silent auction.
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Or, I'm gonna think of any of my clients that have dancers and maybe
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they would introduce me to their, you know, their dance school owner or,
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um, you know, any way that you can.
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Pushed yourself.
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It's not really unlike anything we would do for any other kind of photography work.
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Put yourself where those people are and get to know them and
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be helpful in their community.
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Donate, do whatever you can do, and eventually you will get the work.
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Isn't it wild that YouTube is full of podcasts talking about how to
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make money and if you boiled them down to their salt, it really comes
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to show up and be a good person and business will just fall all over.
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You just
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show up.
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That is exactly what it is.
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Exactly, and so many new and younger photographers don't.
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Understand that basic concept, it does not have to be that difficult.
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Mm-hmm.
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You know, it's a people business.
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That's the one requirement as a photographer.
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There are a lot of requirements, but that's the one photographer.
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It is a people business.
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I don't care what kind of photography you are doing, you have to be willing and
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able to work with people, because I don't care if you're selling landscapes, you
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still gotta sell it to somebody because a rock is not gonna buy a landscape.
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You know?
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A person gonna buy a landscape.
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Yeah, we don't need to go into all the specifics, but what's in
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it for them when we're trying to build a deal with a dance school?
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Obviously they want someone that will make their dancers look and feel great,
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but do they get anything out of it?
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How do we light them up to get them to say yes to you?
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Well, first and foremost, I would say don't go in thinking it's all
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about money, because nine times out of 10 it's not about money.
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Yes, we do do some commissions with some of our dance schools.
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There's other dance schools we don't do commission with.
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It just depends on the school and what the original agreement is and
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how many kids are in it and so forth.
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But what they really want is someone who's gonna come in there and treat their.
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Clients, there are dancers and their dance families.
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The way that we would treat our clients as a, as a portrait studio owner,
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because we are a part of their team now, and anything we do reflects on them.
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You know, if you dress nasty or you, you know, cuss all the time, which I, I,
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everybody that knows me would laugh when I say that, but, you know, I don't cuss in
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front of my dancers, you know, because you can't, I mean, you have to be appropriate
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and, um, they want you to be efficient.
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They want you to do what you say you're gonna do.
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Not be late on jobs.
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You can't say, oh, we're gonna have these up in five days and then it's
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10 days, or We're gonna deliver these at recital and oh, something happened.
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We can't deliver it at recital.
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That never happens.
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That just is a a given.
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You have to do what you tell them you're gonna do.
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Mm-hmm.
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You have to be efficient and you have to know, they have to feel like you know what
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you're doing and then they will trust you.
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I wanna ask one more question about the schools and then we're gonna get on
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to converting the volume to portrait.
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But are there red flags you have to look out for?
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Because not all dance schools are created equal.
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Sometimes they're not a good client even if they say yes.
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So what are the warning signs?
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Absolutely.
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If, if a dance school owner is immediately worried about your pricing,
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there's probably gonna be a problem.
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Because that's gonna reflect back to their parents.
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It's not gonna work for you.
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Um, if they wanna do it completely different from the way you
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know, is the best way to do it.
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I mean, you can approach it.
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With an open mind in the beginning, but for example, I am never
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knock on wood, knocking on wood.
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I'm not gonna shoot dance pictures on recital day.
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That's just ridiculous.
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Those kids are nervous.
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They're running around like crazy.
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They're sweating 'cause they just came off stage.
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They're on a strict time thing.
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It is the worst day that you can photograph dancers.
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And the other thing is, is all of my dance schools, we photograph all of the dancers
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during their class time prior to recital so that we can deliver for recital.
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That way we photograph all the dancers because it's a numbers game.
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It is absolutely nothing but a numbers game.
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You photograph 500 kids, you're gonna make twice the money
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as you photograph 250 kids.
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It just as absolutely works that out that way.
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All the time.
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And so if you've got a dance school that wants you to come in on the weekend
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and photograph, who wants to show up?
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Well now maybe you get 40 people.
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You are really working just as hard because when we're photographing these
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dancers, we have 28 babies standing there in their little tutu's and we're
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boom, boom, boom, boom, boom, boom, boom.
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They're all doing the same pose.
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The teachers are there helping us.
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Now if it's on the weekend.
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We could go from a baby to a teen, to a girl that wants to jump, and
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now we're going back to the baby.
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And your brain is constantly readjusting for these ages.
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You're dealing with parents now, whereas in the dance school,
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you're not dealing with parents.
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So you know, you have to understand what works for you and be willing to do that.
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And if the, if the dance school owner doesn't wanna work with you in the
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way that you feel is the best, then maybe you should not take that job.
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We could spend the rest of the episode talking about tips for volume, and I
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know you've got 'em for days, and thank you for sharing what you already have.
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Yep.
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But let's pretend.
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Okay.
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I've got a dance school.
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How do we start that coveted transition from volume work with a dance school
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to portrait work inside my studio.
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00:15:36
Okay.
Speaker:
00:15:36
Well the very first thing that I did, and people have laughed at me 'cause they say,
Speaker:
00:15:39
why don't you hire somebody to do this?
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00:15:41
'cause it is hard to do when you're doing a bunch of dance schools back
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00:15:45
to back and they've all got their recitals or their, so we typically
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00:15:48
deliver our portraits in person.
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00:15:51
We do not mail them.
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00:15:53
Either on recital, a rehearsal day, or at a designated day at the studio
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00:15:58
when other things are going on.
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00:16:00
For example, my big, one of my big schools has a day where they pass out
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00:16:04
all their tickets, their t-shirts, their programs, and they do this for
Speaker:
00:16:08
two or three days as they got a 500 kids at this school and we are up there
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00:16:14
passing out pictures at that time.
Speaker:
00:16:16
Well, it seems like a waste of my time.
Speaker:
00:16:18
But this is the only time those parents get to meet you.
Speaker:
00:16:22
Ah, so you get to say hello.
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00:16:24
You can have anything up there you want.
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00:16:26
All of my dance schools support me a hundred percent.
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00:16:29
They put a, an ad for me at no cost in their program.
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00:16:33
Um, and this is when the parents can meet me.
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00:16:35
So when we do special things, like I know we're gonna talk
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00:16:38
about the fairy thing that I do.
Speaker:
00:16:40
This is the perfect tie in for dancers.
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00:16:42
Of course, we put little stickers on every envelope that is applicable.
Speaker:
00:16:47
To the side, you know, the age, the right age for this.
Speaker:
00:16:50
Um, we pass out cards, we talk to parents about it.
Speaker:
00:16:53
We have posters up and whatever we're wanting to promote at that time, we wanna
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00:16:58
let the parents know that we do that.
Speaker:
00:17:00
If I know that a parent has a junior, or that's gonna be a senior next year,
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00:17:04
I make a point of saying, Hey, don't forget, we do senior portrait sessions
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00:17:08
at the studio and we give all of our dancers a complimentary senior session
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00:17:13
if you would like to do it with me.
Speaker:
00:17:15
Hmm.
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00:17:16
And so we just are constantly promoting it.
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00:17:20
Um, but that's the big thing.
Speaker:
00:17:21
I think if I did not pass out my own pictures.
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00:17:25
Um, then I wouldn't be able to meet them.
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00:17:27
And there's no one else that's gonna do that for me, the way I'm gonna do it.
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00:17:31
So it's a, it's a very important thing for me, even though I'm tired and worn out by
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00:17:35
the time I have, you know, I'm delivering school number six and I'm sitting in
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00:17:39
some auditorium for five hours, people think, you know, that's a waste of time.
Speaker:
00:17:44
It's a lot of money coming in because I sit there for five
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00:17:47
hours in the air conditioning.
Speaker:
00:17:50
Now I wanna draw attention to this, and I hate to be that guy, but you
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00:17:54
sit in a gymnasium, you hand out 150 families worth of dancer pictures.
Speaker:
00:17:58
Mm-hmm.
Speaker:
00:17:59
And you leave with how many leads?
Speaker:
00:18:02
Oh, well, we have co we have communication with all of them.
Speaker:
00:18:07
I mean, we, and we've been doing, doing a lot of these schools over the years.
Speaker:
00:18:10
Mm-hmm.
Speaker:
00:18:11
So we now have programs that we do with our dance schools, um, to help
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00:18:16
them raise money for their team.
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00:18:17
So, for example, I know we're gonna talk about the fairies as we get to
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00:18:20
it, but we give 50% of our session fee back to the dance school to
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00:18:25
help raise money for their teams.
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00:18:27
And that's just something we've been doing in the last.
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00:18:29
Three or four years, and it's helped tremendously.
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00:18:32
Just, you know, we'll send out a, they'll send out the email for you
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00:18:36
and we'll have 25 people sign up for a ferry session where the average sale is.
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00:18:41
$2,800.
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00:18:43
And that's what I was trying to find out.
Speaker:
00:18:45
So you can show up in the gymnasium for a day or go to a school and deliver
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00:18:50
and close 10, 15, 20, 30 sessions, portrait sessions, because you've built
Speaker:
00:18:56
the relationship and you showed up
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00:18:58
Absolute.
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00:18:58
We had, we had two people sign up for portrait sessions today for the
Speaker:
00:19:02
little fairy sessions, just because I sat there and passed out cards
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00:19:05
and put the little thing on their little envelope because it's that,
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00:19:09
that thing What is that you say?
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00:19:10
You have to meet?
Speaker:
00:19:11
It was back in the day.
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00:19:12
It's, it was six or seven times of meeting.
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00:19:14
Mm-hmm.
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00:19:15
Somebody, now they say it's 10 or 11.
Speaker:
00:19:17
Well, if, if they never meet you.
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00:19:19
They're never gonna have an opportunity to bond with you.
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00:19:22
And you tell them how beautiful their children are and, you know, put little
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00:19:25
smiley faces on the cutest little ballerina and, you know, tell them, tell
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00:19:30
'em which one, one picture of the year.
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00:19:31
This little ballerina this year stuck her tongue out at me and put her hands
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00:19:35
on her hips, and she was about two feet tall and this huge tutu, and her mom,
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00:19:39
of course, bought one of those pictures.
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00:19:40
And I, I applaud her mom for buying that picture because
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00:19:43
it's that kid's personality.
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00:19:45
And you know, for me that was the dance picture of the year.
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00:19:47
So.
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00:19:48
Her mom was super excited when I made a big deal out of it.
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00:19:51
When she picked up.
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00:19:52
You got the school, you got the leads, but you get the sessions because in my
Speaker:
00:19:57
opinion, you got really creative and come up with a really cool program.
Speaker:
00:20:02
Finally, explain the fairy program 'cause I think this is so cool.
Speaker:
00:20:06
Well, you know, we've all seen fairy pictures done.
Speaker:
00:20:09
I mean, back in the day there was a beautiful photographer in, I believe
Speaker:
00:20:12
it was Texas, Lisa Jane Murphy, and she did these beautiful fairy pictures.
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00:20:17
And this was when I was first starting my career.
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00:20:19
So this has been 30 years ago.
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00:20:21
And I always thought they were super beautiful and um, one year.
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00:20:25
15 years ago probably.
Speaker:
00:20:27
I said, you know, I wanna do some of those fairy things.
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00:20:29
And I started thinking about how I would do it and what I would do.
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00:20:33
And then of course I realized over the years what a perfect
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00:20:36
fit it was with the dancers.
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00:20:37
All the dancers love to come be fairies, and so we provide all
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00:20:41
the costumes, we provide all the.
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00:20:43
Wings and all the stuff, we make a big deal out of it.
Speaker:
00:20:46
I build a set worthy of Disney World and, um, I mean, it's a, it's a,
Speaker:
00:20:51
it's a big deal to build the ferry set and it just looks very real.
Speaker:
00:20:56
It does not look cheap.
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00:20:57
It does not look fake.
Speaker:
00:20:59
I. And when the kids come, they just have a fit.
Speaker:
00:21:02
And um, you know, we promote it that there's no bugs, there's no
Speaker:
00:21:05
heat, something that people can do.
Speaker:
00:21:08
You know when, when they wanna do something, but they don't, they're not
Speaker:
00:21:11
gonna go do Disney World or they're not gonna do, you know, something major.
Speaker:
00:21:16
They love to come do this.
Speaker:
00:21:18
Plus, who doesn't love pictures of a beautiful little girl in a fairy costume?
Speaker:
00:21:23
And you don't just do fairies.
Speaker:
00:21:25
What do you do for boys?
Speaker:
00:21:26
Well, recently we've added gone fishing.
Speaker:
00:21:29
It was something that I would do if a parent said, well, I've got a boy and
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00:21:33
I really don't wanna leave him out.
Speaker:
00:21:34
And I would say, well, you know, I can turn the ferry set into gone fishing.
Speaker:
00:21:37
I've got the little docks and all of this stuff.
Speaker:
00:21:39
And it really was just a matter of me figuring out how to do it easily.
Speaker:
00:21:44
And now we do gone fishing, so now we're not leaving the boys out.
Speaker:
00:21:48
Mm-hmm.
Speaker:
00:21:48
So now it's just double the potential income because anyone can come.
Speaker:
00:21:52
You know, another thing was I was telling people that I would do the fairies.
Speaker:
00:21:56
I thought the perfect age was three to eight.
Speaker:
00:21:58
Honestly, two year olds do not love to put their feet in the moss.
Speaker:
00:22:02
Now we can do a 2-year-old, but typically we're gonna concentrate,
Speaker:
00:22:05
you know, on three and up.
Speaker:
00:22:07
And then I realized I was leaving out a whole segment of girls because
Speaker:
00:22:10
I have 10 and 11 year olds that wanna come in here and do this.
Speaker:
00:22:13
So we bought some bigger dresses and I tell a mom, Hey, look, if a
Speaker:
00:22:17
10-year-old wants to be a fairy.
Speaker:
00:22:19
I applaud that.
Speaker:
00:22:20
Let's let her do it, because that's just the end of their innocence at that
Speaker:
00:22:24
age, and it's just so sweet that someone that age wants to still come do it.
Speaker:
00:22:29
So we added another three years onto the, you know, the years that we
Speaker:
00:22:33
thought would be the right years and, and, and got so many more sessions
Speaker:
00:22:37
because we weren't excluding, you know, nine, 10, and 11 year olds.
Speaker:
00:22:41
So you have this relationship.
Speaker:
00:22:43
You offer the ferry sets, you offer the gone fishing set, and you kind
Speaker:
00:22:46
of cruise past something that I wanna make sure we spend a minute on.
Speaker:
00:22:49
Mm-hmm.
Speaker:
00:22:50
You offer the students in your dance schools a free senior picture session?
Speaker:
00:22:55
Yes.
Speaker:
00:22:55
If they convert another way that you're getting in front of them,
Speaker:
00:22:59
I would imagine that's popular.
Speaker:
00:23:01
Right.
Speaker:
00:23:01
You know, so there's about, on average, I'm gonna guess there's
Speaker:
00:23:05
20 to 25 seniors across the six or eight dance schools that I do.
Speaker:
00:23:10
And um, so why wouldn't I want these kids to come to me and why wouldn't
Speaker:
00:23:16
the parents want to come to me?
Speaker:
00:23:17
Now, of course, they have to do the normal thing where they have to go to the normal
Speaker:
00:23:20
school photographer and get their headshot and their robe and all of that stuff
Speaker:
00:23:24
done, but they don't have to go to them.
Speaker:
00:23:26
For their specialty, you know, for their real senior portraits.
Speaker:
00:23:30
And while senior portraits are not here, what they might be in the Midwest, for
Speaker:
00:23:34
some studios, you know, you get eight or 10 or 12 seniors in a, in a summer.
Speaker:
00:23:39
That's, that's a hefty little, um, bunch of money right there.
Speaker:
00:23:44
Yeah, for sure.
Speaker:
00:23:44
And a great way to get them to say yes.
Speaker:
00:23:46
It just reduces the friction of making a decision.
Speaker:
00:23:49
Well, here's a photographer that I liked.
Speaker:
00:23:51
She's already done good work for me.
Speaker:
00:23:53
Why not do this thing I have to do anyway?
Speaker:
00:23:56
Exactly.
Speaker:
00:23:57
And, and I'll tell you, we've got two dancers getting married this year and um,
Speaker:
00:24:01
I, I feel pretty certain I'll be doing the weddings and that is really crazy.
Speaker:
00:24:05
I mean, when you're standing there and that bride's coming down the aisle
Speaker:
00:24:09
and you have photographed her, she and a tutu, it's really, it's crazy.
Speaker:
00:24:15
It's amazing.
Speaker:
00:24:16
Alright, beyond selling individual portraits to the members of the
Speaker:
00:24:19
school, there are other ways to get additional revenue from the school.
Speaker:
00:24:23
So how do you go about doing that?
Speaker:
00:24:25
I. Well, the ferry sessions of course, are a big thing, but I have to say,
Speaker:
00:24:29
you can't believe how many people will come and do family portrait
Speaker:
00:24:33
sessions or if a mom has a newborn.
Speaker:
00:24:35
I mean, people are looking for someone they know and trust.
Speaker:
00:24:38
And if you're already that person, then mm-hmm then you're gonna be the
Speaker:
00:24:42
one they're gonna reach out to first.
Speaker:
00:24:43
And if you can snag that business, well then the, the, when you do the
Speaker:
00:24:47
math, it just becomes incredible.
Speaker:
00:24:49
For example, last year we did, um, a family.
Speaker:
00:24:53
Portrait session.
Speaker:
00:24:54
The granddad actually came with the son to look at the ferry
Speaker:
00:24:57
pictures because grandma was sick.
Speaker:
00:25:00
And, um, it's very, the first time we've ever had two gentlemen
Speaker:
00:25:03
come look at the ferry pictures.
Speaker:
00:25:05
And the granddad, um, was a, uh, just had retired as a CEO of a very, very.
Speaker:
00:25:11
Big global company that is based here and that I knew
Speaker:
00:25:15
that they were really into art.
Speaker:
00:25:17
And he said, you know, this just looks like art.
Speaker:
00:25:20
And he goes, I really want you to photograph all my grandkids.
Speaker:
00:25:23
And I'm like, okay.
Speaker:
00:25:24
So Christmas rolls around, he calls me, he wants me to come
Speaker:
00:25:27
photograph the whole family.
Speaker:
00:25:28
And all the grandkids was an $18,000 portrait sale.
Speaker:
00:25:33
That all came from dancers.
Speaker:
00:25:35
Yes.
Speaker:
00:25:36
That's not there.
Speaker:
00:25:36
I could tell you countless other, um, you know, it goes backwards too.
Speaker:
00:25:41
For example, um, I just hugged the guy who's playing, um, who's
Speaker:
00:25:45
the guy in Beauty and the Beast.
Speaker:
00:25:47
That's not a nice guy.
Speaker:
00:25:49
I. Um, Garone?
Speaker:
00:25:50
No, not Gar Gar.
Speaker:
00:25:51
Is it?
Speaker:
00:25:51
He played Garone in the recital.
Speaker:
00:25:53
Well, he was a, uh, NFL, uh, NFL player here with the Jaguars, and I
Speaker:
00:25:58
did their wedding 25 years ago, and I've done all three of their kids.
Speaker:
00:26:04
I. At this dance school.
Speaker:
00:26:05
So we always laugh and you know, two of 'em have already graduated,
Speaker:
00:26:08
we've still got one left.
Speaker:
00:26:09
And so he played Garone this year in the recital.
Speaker:
00:26:12
And it's just always funny when we hug.
Speaker:
00:26:14
He's like, can you believe we're still doing this all these years later?
Speaker:
00:26:18
You know?
Speaker:
00:26:18
So it just, it just, it just goes back to what we said in the beginning.
Speaker:
00:26:22
It's all about relationships.
Speaker:
00:26:23
Mm-hmm.
Speaker:
00:26:23
Photography is all about relationships and you can be closed off and not friendly.
Speaker:
00:26:33
And not benefit from those relationships.
Speaker:
00:26:36
Mm-hmm.
Speaker:
00:26:36
Or you can realize that every time you interact with someone from
Speaker:
00:26:40
one of these schools, that is a potential family session, a potential
Speaker:
00:26:44
wedding, a potential, anything.
Speaker:
00:26:47
That could lead to a $20,000 portrait sale,
Speaker:
00:26:51
which is amazing.
Speaker:
00:26:52
And before the YouTube police come for us, I don't think we're right with Garone.
Speaker:
00:26:55
We're close.
Speaker:
00:26:55
It's a G word, but I, I don't remember.
Speaker:
00:26:58
Anyway, it's not, oh, well, okay.
Speaker:
00:26:59
I don't know.
Speaker:
00:26:59
It sounds familiar, but, okay.
Speaker:
00:27:01
This seems like the type of thing that portrait photographers, like
Speaker:
00:27:06
they should all be doing, like this is their farm team to go out and take
Speaker:
00:27:09
a bunch of volume photos and fill up the portrait side of the business.
Speaker:
00:27:13
But it doesn't seem to be as mainstream as it could be.
Speaker:
00:27:16
Why not?
Speaker:
00:27:16
I.
Speaker:
00:27:17
Well, first off, volume business has always kind of had a
Speaker:
00:27:20
little, you know, it's not as glamorous as the other business.
Speaker:
00:27:24
Of course it's not, it's a lot of hard work, but isn't everything that we do
Speaker:
00:27:28
a lot of hard work and um, just from a business perspective, it makes sense
Speaker:
00:27:34
to think about, okay, how could I get involved with 2000 families a year?
Speaker:
00:27:39
I. 2000 families, let's say.
Speaker:
00:27:42
Each one of my dance schools, this is the way I look at it.
Speaker:
00:27:45
Each one of my dance schools have between 40 and 60 new baby ballerinas every year.
Speaker:
00:27:52
And you multiply that times eight.
Speaker:
00:27:54
That's 400 families that you are going to personally work with that someone
Speaker:
00:28:01
else is giving you that business.
Speaker:
00:28:03
You have the potential to turn it into whatever you wanna turn it into, but you
Speaker:
00:28:08
have to be nice and you have to know what you're doing to make all of that work.
Speaker:
00:28:14
2000 families, I mean, that's like buying Google ads, 2000 families,
Speaker:
00:28:18
but you're actually meeting them all.
Speaker:
00:28:20
Exactly.
Speaker:
00:28:21
Exactly.
Speaker:
00:28:22
Okay.
Speaker:
00:28:23
Imagine a monopoly board.
Speaker:
00:28:25
And someone's got their little guy.
Speaker:
00:28:28
I'm always the thimble.
Speaker:
00:28:29
I dunno what you are, but I'm always the thimble sitting on uh,
Speaker:
00:28:32
the go and they wanna do this.
Speaker:
00:28:34
What's the first thing they should do to start down this road of
Speaker:
00:28:38
turning volume into portrait?
Speaker:
00:28:40
I. Okay, well first off, you have to realize that any kind of volume
Speaker:
00:28:44
is gonna give you access to people.
Speaker:
00:28:46
Either email, address their personal, you know, their phone numbers.
Speaker:
00:28:50
If they buy something from you, you're gonna have all that information.
Speaker:
00:28:53
So come up with what is gonna make sense.
Speaker:
00:28:57
That will work for you, that's authentic to what you do, that you
Speaker:
00:29:01
can then push it out to all of those people and really use, it's not unlike
Speaker:
00:29:07
anything you hear all across YouTube.
Speaker:
00:29:10
Find somebody else's business that has your clients and work with them.
Speaker:
00:29:14
And that's exactly what I'm doing.
Speaker:
00:29:16
Mm-hmm.
Speaker:
00:29:17
Only I'm making a hundred grand a year in six weeks, and I'm doing all of that.
Speaker:
00:29:23
You know, when people are constantly calling you, wanting, giving you, giving
Speaker:
00:29:26
you money, that's a, that's a good thing.
Speaker:
00:29:28
So the first thing, the very first thing I would do is think, okay, what is
Speaker:
00:29:32
gonna be right for me if dance school's not right for me, maybe little league
Speaker:
00:29:36
is, or maybe shooting kids on horses.
Speaker:
00:29:38
Not shooting, but photographing kids on horses.
Speaker:
00:29:41
I mean, equestrian, there's some tennis, sports.
Speaker:
00:29:44
There's so many different ways that, that you can, you know.
Speaker:
00:29:48
Do this and then think broader than just that job.
Speaker:
00:29:54
Think, okay, if, if I can get these kinds of jobs, how can I turn these
Speaker:
00:29:58
kinds of jobs into portrait business?
Speaker:
00:30:00
Because that's where the real money is gonna come in.
Speaker:
00:30:03
Mm-hmm.
Speaker:
00:30:04
Having, you know, say, let's say I have a hundred of these people come a year,
Speaker:
00:30:08
and let's say the average is $3,000.
Speaker:
00:30:13
$300,000 that I didn't have to do one Facebook ad. I didn't
Speaker:
00:30:17
have to do any advertising.
Speaker:
00:30:18
All I had to do was my job and be nice.
Speaker:
00:30:21
And while we're brainstorming for all the band nerds out there
Speaker:
00:30:24
represent, don't forget the band kids.
Speaker:
00:30:26
There's a lot of kids in an orchestra, right?
Speaker:
00:30:28
Band kids need love too.
Speaker:
00:30:30
The band kids for sure.
Speaker:
00:30:32
My, my nephew played, uh, Al Alto sax in the Tennessee band.
Speaker:
00:30:36
It says Saxy aunt on the front of my.
Speaker:
00:30:41
That's awesome.
Speaker:
00:30:41
Alright, the last word on pipeline of volume to portraits, what haven't
Speaker:
00:30:46
we covered that you'd like to share?
Speaker:
00:30:50
I I, I just don't think photographers always think as far ahead or
Speaker:
00:30:57
outside the box as they need to.
Speaker:
00:31:00
Really and truly all we're talking about is very basic business models.
Speaker:
00:31:05
I mean, this is the, this is how a lot of small businesses work.
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00:31:09
Um, we just happen to be photographers.
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00:31:11
I think photographers get caught up in the fact that we're artists and they don't
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00:31:16
often realize that we're business people.
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00:31:19
First really, because the art is about 10% of your business, and the
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00:31:24
business is 90% of your business.
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00:31:27
And if you can't handle the business, then the art is never gonna flourish.
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00:31:32
I love it.
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00:31:32
And for the record, I looked it up.
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00:31:34
Gas stone, not Garone, gas stone.
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00:31:37
That's right.
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00:31:38
Gas stone.
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00:31:38
Yes,
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00:31:39
stone.
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00:31:39
Susan, thanks for coming on the Professional Photographer Podcast.
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00:31:42
I appreciate it.
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00:31:42
Well,
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00:31:42
thank you so much.
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00:31:43
I hope this helps somebody.
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00:31:44
And of course, I'm gonna be speaking at Imaging USA this year on Tuesday at 10 30.
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00:31:49
We're gonna go a lot more in depth in all this and I hope that
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00:31:52
everyone will, will join us there.
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00:31:54
I'm excited to be speaking there again.
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00:31:56
Thanks for tuning into this week's episode of The Professional Photographer Podcast.
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00:32:00
I'm pretty confident that this one's gonna make you some money if you take action.
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00:32:04
So now it's up to you.
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00:32:07
Are you gonna act before you go?
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00:32:10
I do have an action for you.
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00:32:11
Can you like and subscribe to the show and even better leave us a comment.
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00:32:16
What did Susan say that made you go.
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00:32:19
Oh, I never thought of it that way, or, wow, I'm gonna go do that.
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00:32:24
The comments seem like not a big deal, but they're an uber big deal
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00:32:28
because it helps us know what are we doing that's connecting with you.
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00:32:32
So like, subscribe, comment, whatever, but we'd love to hear from you.
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00:32:37
One other thought, if you're not yet a member of Professional
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00:32:40
Photographers of America.
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00:32:42
Well, you're missing out.
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00:32:43
PPA offers incredible resources like equipment insurance, top-notch
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00:32:47
education, and a supportive community of photographers ready to help you succeed.
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00:32:52
It's perfect for photographers who are serious about growing their business
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00:32:57
in a sustainable and profitable way.
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00:33:00
At PPA, you belong here.
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00:33:02
Discover more about memberships@ppa.com.
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00:33:06
That's ppa.com.
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00:33:09
I'm Pat Miller, founder of the Small Business Owners Community,
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00:33:11
and the publisher of the Small Business Summary Newsletter.
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00:33:14
Thanks for joining us on this episode.
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00:33:17
We'll see you right here next time.