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5 Reasons You Do Not Bill Medical for Dentistry with Laurie Owens
Episode 43827th June 2022 • The Best Practices Show • ACT Dental
00:00:00 00:43:25

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5 Reasons You Do Not Bill Medical for Dentistry

Episode #438 with Laurie Owens

There is a list of dental procedures that medical insurance might pay. So, why do dentists avoid billing medical? Today, Kirk Behrendt brings back Laurie Owens, director of medical billing at Devdent, to share five reasons you don't bill medical, why you should start, and what you can do to increase claim acceptance. And the benefits go beyond reimbursement! To learn how medical billing can add value to your practice, listen to Episode 438 of The Best Practices Show!

Main Takeaways:

Get a complete health history of your patients.

Understand why a procedure needs to be done.

Ask the right questions — not yes or no questions.

Don't give up billing for medical after one try.

If your claim is denied, call and find out why.

Medical billing won't answer all of your problems.

Quotes:

“We sometimes are so rushed in dentistry that we forget that these are people with stories. And literally, medical billing is telling their story. And I think if we [don't] slow down a little bit and realize that there could be a story here, we’re not going to get it. We’re going to just rush, rush, rush, fill the schedule, and not realize there was a story that we missed.” (3:13—3:38)

“My number one [reason you don’t bill medical], you have an incomplete health history. And sometimes, it’s not the practice’s fault. But here’s what the patients think: ‘This doesn't have anything to do with my mouth.’ But are we asking? Are we making sure they understand the importance of — there's actually a video out by Delta Dental that talks about how many diseases the dentist can find. This is not something the medical doctor finds, it’s what the dentist can see. And people see their dentist more than their medical doctor. I've seen my dentist five times more than my doctor. So, if that's the case, and you know that these are all within the scope of your license, why should you not be paid for them?” (8:18—9:11)

“Are you letting your patients know, ‘This complete health history provides us enough information that if we can maximize your benefits through medical, we would have the documentation to do so’?” (10:11—10:22)

“We have to learn how [a health condition] has affected their lives in order to be able to tell the story. If you have a cancer patient, and now you're seeing them, and they can't eat because of the sores in their mouth, and you don't know it, how is that really effective treatment planning for a patient? It’s not. So, we have to ask them how these things have affected their lives, how they're physically feeling — especially if they have to change medications.” (13:04—13:35)

“A lot of people will say, ‘Well, it’s a lot of work.’ But did you know it could help your dental insurance claims too? By being thorough, you are helping your dental claims go through faster when you have all this documentation.” (14:10—14:25)

“In medical, they say, ‘If a patient says it, put it in quotes.’ You don't have to say that that's what you said. If the patient says it, put it in quotes. But asking the right question — quit asking yes or no. Ask them to tell you about it. ‘Tell me about when they found your diabetes. Tell me about when the doctor diagnosed that GERD for you. Tell me what happened. When was that? Were you older, younger? Did you have any other complications, other than what we’re sitting here for today? Tell me about that.’ They're always interested.” (14:27—15:04)

“[Reason] number three [for not billing medical], you're only looking to fill the schedule. Now, I'm all for filling the schedule. Please don't get me wrong. I agree, you should fill the schedule. But my number one is, if I say, ‘The doctor has some open time today,’ then, apparently, he’s not very good at his job. Or you're going to fit this patient in to inconvenience these other patients. And that doesn't make any sense.” (15:12—15:48)

“If it’s an emergency, medical will still pay. So, I get emergencies. And one thing that our practice learned from ACT was to make sure you know where those spaces are that fit best. So, have somebody in the clinical team make a note, ‘This is the best time for an emergency patient.’ Because without that knowledge, and oh my soul, we went years and years without that knowledge. And I can't tell you how much that saved us from chasing an assistant or wanting an assistant to murder us. I mean, it was life-changing for me. And so, that is what a coach helps you with. Finds these little bitty areas that could still fill your schedule, but not impact your current patients.” (17:14—18:05)

“[Reason number four for not billing medical is] because you lack in training. And that's one of the reasons we've kept our training costs low, is because we know coming out of COVID-19 you have so many expenses that were not planned on, were not budgeted for. So, we’ve really kept our costs low. But I've had offices that I said, ‘No. No, you can't do medical billing. You've got to get a coach to get this set first.’ If you think medical billing is going to answer all your problems in the practice, you're wrong. It’s not. It’s going to enhance your practice, absolutely. But don't feel that it’s the answer to your money problems for the practice, because you're going to be only focused on the dollars.” (19:28—20:25)

“How many more new patients could you get because of that one patient who says, ‘Hey, they billed my medical for this’?” (22:43—22:50)

“[Reason] number five [for not billing medical], you tried it once and it didn't work. You tried it once. I always say, ‘Tell me what you coded.’ And I guarantee you they coded it out of sequence and they're not going to pay. Whereas, if you would've looked at what their reason — and sometimes, medical doesn't give you the full reason. I got denied because I didn't have a zero in the ICD code set. Not because of my codes, but because the zero wasn’t there. I also got denied because my X was outside of the box. So, if you don't know — doctors will get a denial and they won't even call. They won't even find out, ‘Why is this denied?’ Because they're always going to say, ‘Denied for medical necessity.’ That's just the standard reply. Until you call, you're never going to know. It could be something little, like my X outside the box.” (24:37—25:46)

“A lot of doctors think, ‘Okay. Well, this worked for the exam, so I'm going to use it for the surgery.’ Well, there are certain requirements, if you would. So, you can't use a symptom for surgery. It doesn't make sense. We talked about that GERD patient that the prosthodontist was working on. If I used that he had GERD, but I didn't tell them what I was fixing, that won't make sense. I need to tell them I'm fixing the erosion because of the GERD. So, the story goes together. And a lot of doctors will say, ‘Well, he’s in pain.’ But that doesn't tell them what you're fixing. You're fixing the abscess that the pain came from.” (26:49—27:42)

“Medical changes every three months. So, that's why I have to constantly be studying what are the changes for this quarter.” (31:08—31:15)

“Most offices have no idea what their dental claim looks like. There is nothing different on the dental claim than the medical claim. This is new. The diagnosis codes, the modifiers — everything. If you print out your dental claim from your practice right now, it will show you ICD-10 codes. It’ll show you where to put units. This is something we don't do in dentistry, right? We put every line, surgical extraction, surgical extraction, surgical extraction. Instead, it’s one line with the amount of teeth that you took out. So, things are changing, even on the dental insurance, to conform more like the medical insurance. But there's nothing different on the medical insurance form than the dental insurance form right now.” (32:31—33:21)

“Whether you think you do or not, you do medical procedures. Most doctors don't realize, we don't get paid for bone grafting because it’s a medical procedure. You don't get paid for membranes because it’s a medical procedure. How about your cone beams? They're medical. There's a reason why dental insurance doesn't pay for it. And it’s not that they're trying to be mean. Those are truly medical procedures. So, why are we writing them off or not charging for them because dental insurance doesn't pay when there's a reason why?” (34:58—35:32)

Snippets:

0:00 Introduction.

2:01 Laurie’s background.

5:57 Why you should learn about medical billing.

8:09 Reason you don't bill medical 1) Incomplete health history.

12:28 Reason you don't bill medical 2) Not asking the right questions.

15:09 Reason you don't bill medical 3) Only looking to fill the schedule.

17:13 Have time set aside for emergencies.

19:23 Reason you don't bill medical 4) Lacking in training.

21:51 Invest in training.

24:34 Reason you don't bill medical 5) You tried it once, and it didn't work.

29:09 Where to go for more information on billing.  

30:52 Stay up to date.

31:44 The future of dental insurance.

36:09 How Laurie can help you, and how to get in touch.

Reach Out to Laurie:

Laurie’s Facebook: https://www.facebook.com/laurie.owens89

Laurie’s social media: @ljowens89

Resources:

Devdent: https://www.devdent.com/

Laurie Owens, CPB, CPC Bio:

Laurie Owens, CPC, CPB, is the Director of Medical Billing Education for Devdent. She brings over a decade of experience educating dental practices on billing medical insurance and the techniques to get claims paid. Laurie believes that patients should be able to utilize their medical insurance for procedures due to oral systemic conditions.

Through on-site training, medical billing courses, Seattle Study Club lectures, and follow-up consulting, Laurie has assisted dental practices in successfully billing medical insurance to collect benefits that would have otherwise been unclaimed. Her training on medical billing has increased practice revenue and patient satisfaction. 


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239. Episode #239: 4 Critical Steps to Not Losing Money With Restorative Cases with Dr. Glenn DuPont
00:37:20
238. Episode #238: Post-COVID: Are You Killing It or Are You Struggling? with Dr. Leonard Hess
00:53:12
237. Episode #237: The Future of Respiratory Health in Dentistry with Fred Joyal & Cherie Le Penske
01:06:22
236. Episode #236: COVID Update: Where Are We and What Have We Learned with Dr. John Molinari
00:40:47
235. Episode #235: Salary vs Hourly Wages - Which One is Best for Your Practice with Drew Hinrichs
00:38:10
234. Episode #234: The New Dentist Movement and Lesson Learned with Dr. Kevin Groth
00:57:06
233. Episode #233: Get More Patients Without Spending Any Money with Curtis Marshall
00:43:03
232. Episode #232: How to Avoid the Production Plummet (3 Steps to End the Year Strong) with Xana Winans
00:58:09
231. Episode #231: The Life of a Biomaterial Researcher with Dr. Nate Lawson
00:43:31
230. Episode #230: Occlusion & TMD -- Keeping it Simple with Dr. William "Bo" Bruce
00:25:29
229. Episode #229: The Red Flag Warnings of Heart Attack and Strokes with Drs. Bradley Bale and Amy Doneen
00:35:57
228. Episode #228: The Hidden Ingredient to Doing More Dentistry with Dr. Mark Hyman
00:46:29
227. Episode #227: Secrets to More New Patients by Removing Friction with Dr. Eric Rindler
00:41:58
Fighting Inflammation and Treating More Than Heart Attacks with Dr. Bradley Bale
00:34:09
226. Episode #226: Top 3 Fears of Patients and Dentists Combined with Dr. Ashton Prince
00:44:52
Making it Easy to Grow Your Practice Through Membership Plans with Megan Lohman
00:32:45
225. Episode #225: ScheduleWidget to Remove Friction with Drs. Bill Robbins and Joshua Austin
00:52:39
224. Episode #224: Getting Fit and Staying Fit with Dr. Uche Odiatu
00:42:18
223. Episode #223: Best Practices of Successful Membership Programs with Dave Monahan
00:50:41
222. Episode #222: 6 Steps to Time Blocking and Strategic Scheduling with Christina Byrne
00:46:17
221. Episode #221: Should You Pay Almost Nothing on Your Student Loans? with Travis Hornsby
00:38:36
220. Episode #220: The Secrets of Hiring with Tonya Lanthier
00:40:28
219. Episode #219: 5 Steps to Driving Your Dental Practice With Medical Billing with Laurie Owens
00:30:14
218. Episode #218: How Airway-Focused Dentistry Can Change Peoples Lives with Dr. Jamison R. Spencer
00:49:06
217. Episode #217: Dental Membership Programs with Jordon Comstock from Boomcloud
00:29:20
216. Episode #216: Communication Rhythms with ACT Dental Director of Coaching, Leigh Ann Feight
00:49:03
215. Episode #215 - How You Can Get More Patients Without Spending Any Extra Dollars Using the Data That You Already Have! with Curtis Marshall from Dental Intel
00:32:33
214. Episode #214: The Importance of Keeping Accurate Medical Billing Records with Laurie Owens
00:34:04
213. Episode #213: Why Your Practice Needs a Membership Plan with Dave Monahan from Kleer
00:51:26
212. Episode #212: Build Your Practice With a Wellness Approach with Dr. Doug Thompson
00:39:03
211. Episode #211: Airway: Why Can’t I Get My Orthodontist On Board? with Dr. Jeff Rouse
00:47:21
210. Episode #210: The Three Things You Need to Know to Understand Your Real Production with Curtis Marshall of Dental Intel
00:26:25
209. Episode #209: Developing Your Competitive Advantage: A New Way of Looking at Fee For Service with Dr. Jim Otten
00:43:30
208. Episode #208: Dentistry’s Untapped Secret to Attracting Bigger Cases with Xana Winans of goldenproportionsmarketing.com
00:36:54
207. Episode #207: The Major Shift Ahead in Dentistry with Dr. DeWitt Wilkerson, Senior Faculty at thedawsonacademy.com
00:57:09
206. Episode #206: Thriving in a Sea of Sameness with Dr. Joshua Austin
00:57:00
205. Episode #205: The 6 Changes Coming in Medical Billing That You Must Know with Laurie Owens
00:29:32
204. Episode #204: Instagram Marketing for Dentists with Rita Zamora
00:35:31
203. Episode #203: How Do I Reduce My PPO Writeoffs? with Sandi Hudson
00:58:12
202. Episode #202: 5 Triggers That You Should Consider Medical Billing for Dentistry with Laurie Owens of imagnsolutions.com
00:29:16
200. Episode #200: The 8 Reasons Why Your Practice Needs Subscription Revenue with Jordon Comstock of boomcloudapps.com
00:46:00
201. Episode #201: How to Supercharge Performance with One Finger with Curtis Marshall of Dental Intel
00:25:55
199. Episode #199: Hate Your Morning Huddles? Four Easy Steps to Reverse That with Curtis Marshall
00:33:50
198. Episode #198: Don’t Get Left Behind: 3 Things You Can Do to Stop Up Your Social Media Marketing with Laura Maly and Michael Anderson
00:35:03
197. Episode #197: The Marketing X Files with Xana Winans Episode 2- How to Use Video to Double Your Website Traffic in 2019
00:32:34
196. Episode #196: The Major Problem With Sleep Issues in Dentistry with Roger Price
00:31:05
195. Episode #195: The Marketing X Files with Xana Winans Episode 1- Leveraging Social Proof to Convert Shoppers Into Callers
00:35:22
194. Episode #194: The 10 Commandments of Successful Dentists with Dr. Mark Hyman
01:07:50
193. Episode #193: Orofacial Analysis with Dr. Kyle Stanley
00:22:58
192. Episode #192: Thriving as a Female in a Man’s World with Dr. Danine Fresch Gray
00:34:04
191. Episode #191: The Makeup of a Dental Thief with David Harris
00:44:01
190. Episode #190: 5 Fast Ways to Double New Patients From Your Website with Xana Winans
00:15:14
189. Episode #189: The Truth About the Top 10% of Dentists When it Comes to Case Acceptance with Curtis Marshall
00:24:43
188. Episode #188: 5 Steps to Doubling Your Production with Wendy Briggs
00:39:08
187. Episode #187: Profit First: A New Way to Look at Profit for Dentists with Drew Hinrichs
00:35:26
186. Episode #186: Kissing in a Denture with Dr. Marco Brindis
00:44:23
185. Episode #185: The Secret Recipe for a Successful Dental Membership Program with Jordon Comstock
00:40:25
184. Episode #184: The ADA’s Position On Pediatric Airway and Why It is So Important in Dentistry with Dr. Jeffrey Rouse
00:45:40
183. Episode #183: Don’t Save Teeth, Save Lives with Dr. Bob Gottlieb
00:45:54
182. Episode #182: The Two Things That Have Significantly Changed With Your Patients…and You Don’t Even Know What They Are with Fred Joyal
00:37:37
181. Episode #181: Terminal Dentition: Why Should We Care? with Dr. Ricardo Mitrani
00:40:19
180. Episode #180: The Key to Turning a Dental Need Into a Want with Dr. Chris Phelps
00:29:43
179. Episode #179: Why Collections Is the Worst Number to Track with Curtis Marshall
00:21:19
178. Episode #178: One of the Keys That Sabotage Patients’ Treatment Outcomes with Dr. Uche Odiatu
00:29:13
177. Episode #177: Does Balance Really Exist in Dentistry? with Dr. Daren Becker
00:42:11
176. Episode #176: How Many Insurance Plans Should I Be On? with Dr. Jason Stoner
00:51:48
175. Episode #175: The Missing Piece to Your New Patient Puzzle with Laura Maly and Michael Anderson
00:30:05
174. Episode #174: What To Do When Your Team Members Don’t Do What You Ask of Them with Rachel Wall
00:43:10
173. Episode #173: How to Get Financial Arrangements Out of Your Head and Into the Computer with Dayna Johnson
00:49:08
172. Episode #172: The Missing Middle Step in Creating Real Change with Katherine Eitel Belt
00:49:08
171. Episode #171: The Two Deadly Killers of Your Practice, and Most Don’t Know What They Are with Curtis Marshall
00:29:12
170. Episode #170: Time is the New Rich with Dr. Brian Gray
00:45:55
169. Episode #169: Millennials in Dentistry: Looking for a Mentor or Tormenter? with Dr. Roger Macias
00:45:21
168. Episode #168: The Keys to a Self-Managing Team with Dr. Fred Troxel
00:45:04
167. Episode #167: Childrens’ Airway: What’s New About That For Dentists? with Dr. Steve Carstensen
00:42:57
166. Episode #166: The Next Big Wave in Dentistry with Dr. Tom Dawson
00:37:08
165. Episode #165: Health Centered Dentistry in Modern Practice with Dr. Kevin Kwiecien
00:44:14
164. Episode #164: The 4 Keys to Increasing Productivity – And It’s Not About Speed with Dr. Bruce Baird
00:52:37
163. Episode #163: Unleashing the Hidden Power of Dental Assistants with Kevin Henry
00:24:05
162. Episode #162: Where the Codes Come From and the Magic Words to Get Them Paid with Dr. Roy Shelburne
00:49:30
161. Episode #161: Marketing Secrets That Really Aren’t Secrets with Kristie Boltz
00:49:04
160. Episode #160: Top 5 Tips For Practicing a Rewarding Career in Dentistry with Dr. Johnson Hagood
00:47:41
159. Episode #159: Bonding Techniques – The Superhero That No Implant Likes with Dr. Marco Brindis
00:46:00
158. Episode #158: 5 Steps to Medical Billing for Dentistry with Laurie Owens
00:30:01
157. Episode #157: How to Refocus and Re-Energize Your Runaway Brain, and It’s Not What You Think with Robb Zbierski
00:42:39
156. Episode #156: How to Avoid the Worst Hiring Mistake of Your Life with David Harris
01:08:03
155. Episode #155: The Top Nightmare Questions Patients Ask and Dentists Hate with Dr. Mark Hyman
01:05:41
154. Episode #154: How to Have Hard Conversations with the Most Difficult Person on Your Team with Laura Hatch
00:43:04
153. Episode #153: Be Proactive With Your Schedule with Dayna Johnson
00:50:56
152. Episode #152: Little Procedures That Make a Big Difference with Laurie Owens
00:49:31
151. Episode #151: The 5 Ways to Increase Production Without Seeing More Patients with Curtis Marshall
00:36:32
150. Episode #150: A Hopeless Tooth Is Not a Useless Tooth with Dr. Marco Brindis
00:39:53
149. Episode #149: The 2 Keys to Making New Patients Active Patients with Curtis Marshall
00:28:10
148. Episode #148: Fit to LEAD: The Performance Advantage with Dr. Uche Odiatu
00:41:34
147. Episode #147: 6 Mistakes to Avoid When Creating a Dental Membership Program with Jordon Comstock
00:41:05
146. Episode #146: Where Dental Benefits Are Going, and How to Prepare with Dr. Roy S. Shelburne
00:58:41
145. Episode #145: Get Found, Get Liked, Get Patients - Making the Most of Social Media with Rita Zamora
00:47:20
144. Episode #144: The 10 Commandments of Modern Dentistry with Dr. Christian Coachman of Digital Smile Design
01:01:55
143. Episode #143: How Bob Barkley’s Legacy is More Relevant Today Than Ever with Dr. Paul Henny
00:44:41
142. Episode #142: The 6 Top Ways to Increase Cash Flow with Dayna Johnson
00:58:14
141. Episode #141: Tracking Case Acceptance with Curtis Marshall
00:34:44
140. Episode #140: A Big Medical Secret to Getting Reimbursed on Big Cases with Laurie Owens
00:38:10
139. Episode #139: Unlocking the Secret to the Perio-Restorative Connection with Drs. Bill Robbins & Eric Rindler
00:36:57
138. Episode #138: The Secrets to Creating and Growing an In-House Dental Membership Program with Jordon Comstock
00:48:00
136. Episode #136: Three Ways Your Website is Costing You Patients with Laura Maly and Michael Anderson
00:41:57
137. Episode #137: The Hidden Secret of the Co-Diagnostic Process with Dr. Paresh Shah
00:44:48
135. Episode #135: Hygiene Case Acceptance with Curtis Marshall
00:37:46
134. Episode #134: How to Put Hundreds of Thousands Back in Your Pocket by Eliminating Hidden 401k Fees with Josh Robbins & Tom Zgainer
00:55:03
133. Episode #133: The Hidden Opportunity in the Future of Dentistry with Dr. Paresh Shah
00:45:06
132. Episode #132: Getting Your Message Right When Growing Your Business with Dr. Gary Sanchez
00:42:07
131. Episode #131: Because of This One Mistake, Dentists Are Losing the Ability to Truly Help Patients with Laurie Owens
00:31:58
130. Episode #130: Challenges on the Road Ahead in Airway with Dr. Jeff Rouse
00:37:16
129. Episode #129: The Biggest Loss You Have Everyday and You Don't Even Know What It Is with Curtis Marshall
00:34:45
128. Episode #128: Restorative Visit Metrics with Curtis Marshall
00:41:50
127. Episode #127: 3 Key Indicators to Grow Your Hygiene Department with Curtis Marshall
00:34:05
126. Episode #126: Do You Have the Guts to Enjoy Optimal Health? with Dr. Uche Odiatu
00:58:38
125. Episode #125: The Truth About Active Patients with Curtis Marshall of Dental Intel
00:39:59
124. Episode #124: Visualizing the Treatment Plan From the Wax Up to Definitive Restorations Part 2 with Dr. Andrew Cobb
00:52:52
123. Episode #123: The Turning Point When My Treatment Acceptance Went Up with Dr. Amanda Seay
00:36:39
122. Episode #122: Loving the Fight - A New Way to Look at Conflict with Katherine Eitel Belt
01:05:38
121. Episode #121: Visualizing the Treatment Plan From the Wax-Up to Definitive Restorations with Dr. Andrew Cobb
01:07:47
120. Episode #120: It's Not All About New Patients...How To Easily Grow Your Practice Without Spending a Ton of Money with Laura Hatch
00:42:55
119. Episode #119: The New Frontier in Dentistry with Dr. DeWitt Wilkerson
00:46:51
118. Episode #118: Live From Seattle Study Club Symposium 2018 with Drs. Bill Robbins and Bob Margeas
00:42:37
117. Episode #117: Live From Seattle Study Club Symposium 2018 with Dr. Jeffrey Boone
00:19:58
116. Episode #116: Live From Seattle Study Club Symposium 2018
00:46:20
115. Episode #115: Live From Seattle Study Club Symposium 2018 with Dr. James Woodyard, Dr. Pat Allen and Dr. Jason Stoner
00:41:40
114. Episode #114: Live From Seattle Study Club Symposium 2018 with Dr. Steve Carstensen
00:22:44
113. Episode #113: Live From Seattle Study Club Symposium with Drs. Jeff Rouse and Gregg Kinzer
00:26:46
112. Episode #112: Live From Seattle Study Club Symposium with Dr. Christian Coachman and Dr. Kyle Stanley
00:20:02
111. Episode #111: Live From Seattle Study Club Symposium with Dr. Christian Coachman, Dr. Rucardi Mitrani, Dr. Jeff Rouse - The Future of Dentistry
00:35:00
110. Episode #110: Live From Seattle Study Club Symposium with Dr. Brian Schroder, Dr. Robert Ritter, Dr. Joshua Austin
00:24:53
109. Episode #109: Why Your Redo Isn't Your Lab's Fault - How to Better Communicate with Dr. Andrew Cobb
00:53:45
108. Episode #108: How Dentists are Saving Lives Not Just Cleaning Teeth with Dr. Amy Doneen
00:24:07
107. Episode #107: The Secrets of the Next Generation of Interdisciplinary Teams
01:04:35
106. Episode #106: The Keys to a Successful Career in Dentistry with Dr. Robert Margeas
01:01:20
105. Episode #105: Coachman and Kois Live Planning
00:39:21
104. Episode #104: Q&A DSD and Invisalign with Dr. Christian Coachman
00:32:07
103. Episode #103: A New Look at the Link Between the Oral Systemic Connection and Heart Attack and Stroke Prevention
00:27:33
102. Episode #102: The Key to Predictability in Full Arch Prostheses with Dr. Kimberley Daxon
00:17:17
101. Episode #101: 4 Game Changing Elements of Digital Smile Design with Dr. Christian Coachman
00:46:51
100. Episode #100: Simplifying the HIPAA Hype with Elizabeth Anderson-Certified HIPAA Professional of Rhinogram
00:26:34
99. Episode #99: The Critical Elements to Understanding 3 Important Agreements - Independent Contractor, Partnerships, and Employment Agreements with David S. Cohen, Esq
00:36:55
98. Episode #98: Sequencing Treatment for Patient Success with Dr. Andrew Cobb
00:54:21
97. Episode #97: Insurance Dynamics - How to Be Patient Focused in an Insurance Driven World with Laci Phillips
00:27:52
96. Episode #96: 9 Options to Treating the Most Difficult Patient in Dentistry with Dr. Bill Robbins
00:44:12
95. Episode #95: The Best Tools for Screening with Dr. Jeff Rouse
00:39:47
94. Episode #94: 3 Keys to a Prosperous Relationship Based Restorative Practice (Corporate Dental Doesn't Have a Chance) with Dr. James Otten
00:48:10
93. Episode #93: How to Communicate Positively About Dental Benefits with Dr. Doyle Freano
00:59:09
92. Episode #92: The Lost Art of Equilibration with Dr. Andrew Cobb
00:35:18
91. Episode #91: How to Beat the Heart Attack Gene with Dr. Bradley Bale
00:49:55
90. Episode #90: Double Your New Patients Without More Marketing with Dr. Christopher Phelps
00:49:36
89. Episode #89: The Truth About Sleep Dentistry, and It's Not What You Think with Dr. Jeff Rouse
00:33:11
88. Episode #88: Two-Dimensional and Three-Dimensional Treatment Planning with Dr. Andrew Cobb
00:51:35
87. Episode #87: Superdentists: Dead or Alive??? with Team Winnepeg Progressive Dental Club - Dr. Paresh Shah, Dr. Tim Dumore, Dr. Hoda Hosseini, Dr. Rodrigo Cuhna
00:45:31
86. Episode #86: A Key Technique to Increasing Your Bond Strength with Dr. Matt Nejad
00:29:28
85. Episode #85: The 6 Tools to Putting Teeth in the Middle of the Smile with Dr. Bill Robbins
00:43:51
84. Episode #84: Improving Airway Through Orthodontics with Dr. Jeff Rouse
00:30:51
83. Episode #83: The New Trend of Hybrid Associate Agreements with David S. Cohen, Esq.
00:37:38
82. Episode #82: What Has Occlusion Meant to Me and My Students Over All of These Years? with Dr. Irwin Becker
00:56:44
81. Episode #81: Making the Complex Simple in Interdisciplinary Dentistry with Dr. Bill Robbins
00:52:34
80. Episode #80: They Didn't Teach Me How to Fire People in Dental School with Laura Hatch
00:43:00
Webinar: The Top 10 KPIs of a Thriving Dental Practice with Kirk Behrendt and Christina Byrne
01:22:19
Smile Trendsetters with Dr. Christian Coachman - Episode #01
00:58:59
79. Episode #79: The Four Metrics of Lost Opportunity in Your Practice with Dr. Mark Murphy
00:27:59
78. Episode #78: A Guaranteed Way to Build Patient Trust: The Exam and Records Process with Dr. Andrew Cobb
01:08:17
77. Episode #77: All On Four Treatment - Fiction or Fabulous with Dr. John Cranham
01:03:00
76. Episode #76: The Keys to Growing a Telephone Rockstar with Katherine Eitel Belt
01:04:02
75. Episode #75: Do Dentistry, Not Time. Clinical Records Prevent Criminal Records with Dr. Roy Shelbourne
01:04:08
74. Episode #74: 7 Things You Need to Know About Your Future as a Dentist with Google
00:47:12
73. Episode #73: How to Run a Dental Practice Instead of It Running You with Dr. Scott Leune
00:40:41
72. Episode #72: Making Your Practice Independent of You with Dr. Arun Narang
01:05:11
71. Episode #71: The Lip Factor in Orofacial Treatment with Dr. Kyle Stanley
00:31:42
70. Episode #70: Affordable Complete Care Dentistry with Dr. Ian Buckle
01:07:19
69. Episode #69: Setting the Stage for Yes: Applying the Proven Science of Influence with Dr. Christopher Phelps
00:42:20
68. Episode #68: Airway and the Future of Restorative Dentistry with Dr. Jeff Rouse
00:42:53
67. Episode #67: The Essentials of Hiring with Laura Hatch
00:40:47
66. Episode #66: The Recipe for Crisis Management with Dr. Marshall Wade
00:36:41
65. Episode #65: Interdisciplinary Communication in a Contemporary Practice with Drs. Paresh Shah, Tim Dumore, and Hoda Hosseini
00:59:51
64. Episode #64: One Thing You Need to Have a Healthier Practice with Lisa M. Spradley
00:50:14
63. Episode #63: The Keys to Enjoying Daily Endodontics with Dr. Rodrigo Cunha
00:50:07
62. Episode #62: Becoming the Restorative Specialist on Your Interdisciplinary Team with Dr. Daren J. Becker
00:53:36
61. Episode #61: Decoding the Digital Marketing Landscape with Fred Joyal
01:12:35
60. Episode #60: The Road Less Travelled in Restorative Dentistry with Dr. Zachary Sisler
00:43:34
59. Episode #59: One of the Most Important Ingredients in a High Performing Team with Dr. Barrett Straub
00:37:28
58. Episode #58: It All Starts With Marketing with Ann Marie Gorczyca, DDS MPH MS
01:09:30
57. Episode #57: The Keys to a Balanced Practice and Balanced Life with Dr. Andrew Cobb
01:10:13
56. Episode #56: Boosting the Assistant to Raise Your Bottom Line with Kevin Henry
00:33:09
55. Episode #55: The Importance of Dreaming Big and Steps to Make it Happen with Dr. Mickey Bernstein
00:57:06
54. Episode #54: ROH: How to Get a Strong Return on Your Hygiene Investment with Rachel Wall, RDH, BS
00:54:37
53. Episode #53: The Most Important Ingredient in Effective Patient Communication with Debra Engelhardt-Nash
01:01:18
52. Episode #52: Should GPs Place Implants? with Dr. John Cranham, DDS
00:59:05
51. Episode #51: Whitening to Restorative with Shannon Pace Brinker, CDA ACE
00:53:38
50. Episode #50: Photography's Secrets with Dentistry's Image Expert Janice Hurley
00:35:37
49. Episode #49: The Keys to Using Video Effectively in Your Practice with Janice Hurley
00:31:20
48. Episode #48: A Sneak Peek at the Future of Digital Dentistry with Dr. Robert Ritter
00:46:59
47. Episode #47: What Every Practice Needs...and It's Not More New Patients! with Dr. Ian Buckle, BDS
00:58:08
46. Episode #46: Making the Patient Your Partner for Better Case Acceptance with Dr. Glenn Krieger
01:01:07
45. Episode #45: The Re-Envisioned Vision: Rethinking the Vision Process so it Actually Makes a Difference with Katherine Eitel Belt
01:03:05
44. Episode #44: The Secret to Finding More Patients You Love to Treat with Dr. Ken Allen
01:00:14
43. Episode #43: How to Crush It in a Fee For Service Scratch Start Practice with Dr. Eric Jones
00:37:25
42. Episode #42: Where is Dentistry Headed? with Dr. Dan Fischer
00:38:37
41. Episode #41: The One Secret to Long Lasting Success in Dentistry with Leigh Ann Faight RDH, BS
00:52:39
40. Episode #40: Four Ways to Immediately Lower Overhead with Dr. Scott Leune
00:41:07
39. Episode #39: Simple Secrets to Successful Purchases, Sales and Partnerships with David Cohen, Esq.
00:54:33
38. Episode #38: The One Thing That Gives You Opportunity and Power to Change with Dr. Chris Ramsey
01:05:37
37. Episode #37: The Advantage You're Not Using in Dentistry with Dr. Mark Hyman
00:55:17
36. Episode #36: The Primary Reason You Don't Do More Big Cases with Dr. Andrew Turchin
00:51:50
35. Episode #35: The Keys to Buying a Practice and Making it Your Own with Dr. Eddie Morales
00:31:43
34. Episode #34: Calm Mind, Fit Body, Inspired Practice with Dr. Uche Odiatu
01:06:50
33. Episode #33: Progressing to a Contemporary Digital Practice with Dr. Paresh Shah
00:55:53
32. Episode #32: How to Finally Get Calls From Your Website with Mike Pedersen
00:55:01
31. Episode #31: The Key to Doing More Aesthetic Dentistry with Dr. Jason Olitsky
00:56:49
30. Episode #30: "How Much Will My Insurance Cover?" Answers to the Hardest Question From Patients with Laura Hatch
00:59:56
29. Episode #29: Letting Your Dental Practice Be the Source of Your "Happiness," Not Your "Happy Mess" with Dr. Leonard A. Hess
00:54:43
28. Episode #28: Rethinking the Work Day - The Straight 8 with Dr. Jake Kirby & Dr. Jerrod Crawford
00:47:07
27. Episode #27: The Non-Negotiable Components of Your Practice Image with Janice Hurley
00:45:05
26. Episode #26: The Recipe for Greatness in Hygiene with Wendy Briggs, RDH
00:51:57
25. Episode #25: The Perfect 60 Minute Hygiene Appointment with Dr. Sam Low
01:11:12
24. Episode #24: Why Challenging Patients Can Be the Key to Our Success with Dr. John Cranham
01:05:15
23. Episode #23: The Four Master Keys to Greater Productivity with Dr. Uche Odiatu
01:06:11
22. Episode #22: The Key Indicators That You Could Be Being Embezzled with David Harris
01:02:37
21. Episode #21: The Great Awakening in Restorative Dentistry with Dr. DeWitt Wilkerson
00:20:02
20. Episode #20: The Missing Ingredient to Becoming the Complete Clinician with Dr. Greg Tice
00:42:12
19. Episode #19: The Single Biggest Lie When it Comes to New Patient Flow with Dr. Scott Leune
00:44:17
18. Episode #18: 21st Century Dentistry-Reinventing and Differentiating Ourselves with Dr. Christian Coachman
01:09:41
17. Episode #17: Debunking the Biggest Myth to a Great Dental Practice with Dr. Craig Spodak
00:36:31
16. Episode #16: The Single Biggest Missed Opportunity in Restorative Dentistry with Dr. James Woodyard
00:40:58
15. Episode #15: 5 Ways Dental Marketing Falls with Fred Joyal
00:53:49
14. Episode #14: One Word That Kills Every New Patient Phone Call with Laura Hatch
00:45:01
13. Episode #13: Risks and Benefits With Patients with Dr. Lee Ann Brady
00:36:09
12. Episode #12: Dental Insurance Independence with Dr. Mark Murphy
01:04:35
11. Episode #11: Train Your Brain for Success with Robb Zbierski
00:47:30
10. Episode #10: Doubling Your New Patients with Better Phone Conversion Secrets with Xana Winans
00:58:20
9. Episode #9: It's Not About the Gums with Dr. Sam Low
00:38:30
8. Episode #8: Framing Dental Insurance Differently & Mentors with Dr. Eric Rindler
00:38:30
7. Episode #7: Obtaining the Best Crown and Bridge Results with Dr. Michael DiTolla
01:11:53
6. Episode #6: Reputation Matters and Marketing Musts with Dr. Joshua Austin
00:54:08
5. Episode #5: Confessions of a (Former) Single Tooth Dentist with Dr. Brian Schoder
00:42:47
4. Episode #4: What the Best Dentists Do That the Others Don't Even Think About with Dr. Howard Farran
01:38:47
3. Episode #3: Recommendation Marketing, Getting Google Reviews, and the Keys to a Great Partnership with Dr. Robert Ritter
00:52:23
2. Episode #2: How to Manage Manic Mondays and A New Way to Look at Dental Insurance with Dr. Chris Ramsey
01:01:53
1. Episode #1: The Secrets to Finding Great Dental Team Members with Dr. Ken Allen
00:36:09