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9 - Navigating the Human Side of Leadership: Empathy, AI, and Team Dynamics with Ashley Herd
13th April 2026 • The Category Leaders Podcast • Eli Igra Serfaty
00:00:00 00:24:21

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In this episode of Category Leaders, your host Eli Igra Serfaty speaks with Ashley Herd, founder of Manager Method and author of The Manager Method.

Ashley shares her diverse career journey and introduces management style analogies, "tight jeans," "oversized sweatpants," and "cozy joggers", to illustrate the importance of balanced leadership. She emphasizes empathy, one-on-one meetings, and recognizing employees' personal lives. The conversation also tackles AI integration challenges, highlighting the disconnect between leadership messaging and employee experience, and the need for open, structured dialogue to foster responsible innovation.

Check out Ashley's work HERE.

Connect with Ashley on LinkedIn HERE.

Think you'd be a great guest on the show? Apply HERE.

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