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MC Fireside Chats - June 10th, 2026
10th June 2026 • MC Fireside Chats, an Outdoor Hospitality Podcast • Modern Campground LLC
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The June 10th, 2026, episode of MC Fireside Chats, hosted by Brian Searl, brought together a panel of outdoor hospitality experts to discuss driving campground demand, leveraging social media, defining target customer personas, and navigating shifting macroeconomic indicators. The conversation began with lighthearted banter about adult preferences for sweets before transitioning into introductions and updates from the recurring panelists. Joe Duemig shared news about his upcoming year-long relocation to Spain, explaining his goal to immerse himself in the local culture rather than constantly traveling.

The participants introduced themselves and provided updates on their respective operations. Joe Duemig introduced himself as the founder of App My Community, a mobile application designed to enhance communication and guest experiences at RV resorts and campgrounds. Jeremy Johnson, co-owner of Camp Kona Hills in Marquette, Michigan, reported that his property was officially three weeks into its camping season on the shores of Lake Superior. Devyn Johnson, property manager at Canopy RV Resort in New Braunfels, Texas, noted that her year-round resort was approaching its third anniversary.

Jeremy Johnson opened the business discussion by emphasizing his current focus on driving demand and increasing occupancy rates. He observed that while his campground benefits from inherent demand due to its proximity to a national park, he is actively seeking strategies to create demand rather than just capturing it. Jeremy noted strong summer reservations, speculating that more vacationers from the Midwest are choosing to drive rather than fly. Brian Searl validated this trend by citing recent Consumer Price Index (CPI) data, which revealed a 27% year-over-year surge in airline ticket prices, making road trips a highly attractive alternative for consumers.

To build demand intentionally, Jeremy shared details about his participation in a marketing cohort led by industry expert Ben Wolff. The program focuses on teaching operators how to generate content at scale, monitor key performance indicators (KPIs), and establish distinct user personas. Jeremy identified four specific buyer personas for Camp Kona Hills: the urban escapee, the weekend warrior, the outdoor enthusiast couple, and the silent sports enthusiast. By structuring content around these unique profiles, his team can effectively test engagement across various social media platforms.

Devyn Johnson supported Jeremy’s emphasis on digital marketing, drawing from her professional background in social media marketing. Since stepping into the manager role at Canopy RV Resort and hiring a dedicated social media specialist, the property achieved a 15% to 18% occupancy growth over a six-month period. Devyn explained that their Texas market is highly saturated and competitive, with multiple parks within walking distance. Canopy RV Resort positions itself as the largest and highest-priced option in the immediate area, but they successfully justify their premium rates by consistently selling their unique brand experience through platforms like TikTok and Facebook.

The panel then debated the ongoing "amenities race" within the campground industry, which Brian noted had peaked heavily between 2020 and 2024. Brian cautioned that parks without clear differentiation often struggle in crowded markets, and he advised traditional parks to embrace their true identity rather than force expensive, uncharacteristic additions like lazy rivers. Jeremy explained that Camp Kona Hills leans directly into its fully rustic identity, even utilizing social media content that highlights their lack of mainstream amenities. Joe Duemig added that there is a distinct difference between being amenity-rich and being curated, noting a growing market for intentionally curated experiences over cookie-cutter activities.

The group discussed how micro-targeted geographic features and local wildlife can serve as unexpected demand generators. Jeremy shared that his park attracts visitors from specialized birding apps due to an on-site eagle's nest and sightings of the rare Kirtland's Warbler. Brian pointed out that as artificial intelligence tools like Gemini and ChatGPT function increasingly as personal travel assistants, campgrounds should publish highly specific local content on their websites. By creating dedicated pages for niche interests—such as birdwatching, construction crews, or traveling nurses—operators give AI models the necessary data to automatically recommend their property to highly targeted travelers.

Joe Duemig provided international perspective by reflecting on his recent trip to Queensland, Australia, highlighting distinct market differences. While U.S. gas prices have experienced a slight reprieve, Australian campers are facing a reported "fuel crisis," with prices climbing over 25% to roughly $2.10 AUD per liter. This spike has made Australian travelers highly cautious about discretionary spending and long-distance travel. Additionally, Joe observed that Australian parks frequently feature high-quality communal kitchens as a standard offering, shifting the focus toward shared public experiences rather than private campsite luxuries.

This observation triggered a discussion regarding campsite infrastructure, comparing expensive concrete pads against alternative surfaces. Jeremy stated that his property features entirely grass lots, which perfectly match his target market of smaller camper vans and class C motorhomes. Devyn noted that Canopy RV Resort uses crushed granite sites with paved parking spots rather than full concrete slabs. Instead of over-investing in concrete infrastructure, her resort prioritizes high-end community spaces, including a grand room, a covered patio with propane grills, a pool, and an outdoor entertainment center, which remain heavily occupied by guests year-round.

Brian introduced statistical findings from an extensive database project where his team scraped North American campground websites. When analyzing private RV parks in Florida, "community" emerged as the most frequently used marketing term on owner websites, yet a sentiment analysis of five-star guest reviews revealed that consumers rarely used the word "community" explicitly. Devyn suggested that the disconnect might be semantic, noting that since her resort transitioned away from a corporate management company to a personalized, relationship-driven approach, their reviews heavily praise individual staff members by name, which inherently reflects a successful community environment.

Toward the end of the broadcast, Jayne Cohen, founder and CEO of Campground Consulting Group, joined the panel after attending a quarterly economic briefing hosted by the RV Industry Association (RVIA). Jayne delivered a sobering update, noting that wholesale RV shipments are being adjusted downward as consumer discretionary spending tightens under current interest rates. However, Jayne and Brian agreed that a slowdown in RV sales does not equal an immediate crisis for campground operators. Because millions of consumers already own RVs, they are unlikely to cancel vacations entirely; rather, they will adjust their travel habits, stay closer to home, or modify their lengths of stay.

The episode concluded with a unanimous warning from the experts against cutting marketing budgets during economic uncertainty. Jayne emphasized that when times are tight, operators must intensify their marketing efforts to capture new customers, as historical repeat bookings and traditional referrals may naturally decline. Devyn, Jeremy, and Joe shared their final thoughts and contact directories, reinforcing that consistent social media engagement, clear storytelling, and distinct identity positioning remain the most reliable tools for modern campgrounds to sustain growth and outpace local competition.

Transcripts

Brian Searl:

Episode of MC Fireside Chats my name is Brian Searl with

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Insider Perks and Modern Campground

and my sucker here that I probably

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should put away for the show because

otherwise it wouldn't be professional.

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I was twirling it in my fingers, right?

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But I was telling these guys before

the show, and I think you'll agree,

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Joe, I don't know if I asked you this,

but like we definitely were talking

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about it with Jeremy and Devyn.

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If you offer somebody a sucker and

they're an adult obviously kids will

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always take suckers, and they refuse

the sucker, either one, they're

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diabetic, which is okay, or two,

they're just weird and they're not

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somebody you want to know, right?

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There's only one of two options.

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Joe Duemig: Sadly, I think I

fall in the weird category.

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I typically don't go for suckers.

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I guess I'm just weird.

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But we'll take that.

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I actually, I'm fine with it.

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Brian Searl: like people who like,

I used to say my thing used to

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be like people who you don't know

anybody who doesn't like donuts.

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And four people in a row, including David

Basler, were like, I don't, I hate donuts.

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I don't want donuts.

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I used to say every, like you don't

know anybody who likes donuts because

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they're all probably in prison.

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And then four people in a row,

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Devyn Johnson: That makes sense.

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So that makes sense.

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But I'll pick

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Brian Searl: welcome to everybody to

another episode of MC Fireside Chats.

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We got a couple recurring

guests here with us.

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Joe Duemig, who's about to move to

Spain, gonna tell us about the outdoor

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hospitality industry in Spain, Joe?

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Joe Duemig: maybe.

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not sure.

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trying to more ingrain ourselves

in the local culture rather

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than travel too terribly much.

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We're obviously, if we're going to be

in Europe for a year, we might as well

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visit some spots, but I don't want to

get into the place where we're just

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traveling all the time and not life

like it's lived the area we're at.

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Brian Searl: Yeah, that's fair.

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That's fair.

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It'll be interesting though.

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Jeremy, welcome back as always.

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Kona Hills Campground.

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Welcome.

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Let you guys introduce

yourselves in a second.

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We got Devyn, our special guest.

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We're missing a couple

of people here today.

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Said they were gonna come, so

we'll see if Jayne Cohen pops up or

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Casey Cochran or Zach Stoltenberg.

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not.

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Some, they're probably out

doing more important things

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than being on the podcast.

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But let's go around the room and

introduce ourselves real quick.

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Joe, you first.

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Joe Duemig: Yeah, I'm Joe Duemig.

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I am the founder of

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mobile app for RV resorts

and campgrounds to enhance

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communication and guest experience.

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Brian Searl: Awesome.

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Thanks for being here, Joe.

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Jeremy?

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Jeremy Johnson: Yeah, I'm Jeremy, one of

the co-owners of Kona Hills Campground.

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We are located in Marquette, Michigan

on the shores of Lake Superior.

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And we are officially in camping season.

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We opened two and a

half weeks ago or about.

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So we are rolling.

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Brian Searl: All right, excited

to hear about that and how

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the summer's going so far.

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Devyn?

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Devyn Johnson: Devyn Johnson.

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I'm the manager at Canopy RV Resort

here in New Braunfels, Texas.

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We're open year-round and we've

been, we celebrate our third

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anniversary in a couple weeks here.

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Brian Searl: Awesome.

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Thanks for being here, Devyn.

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All right the show.

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I'll talk to our recurring

guests, Joe and Jeremy.

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Is there anything that's come

across your desk in the last month

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since this group has been together?

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Longer for Joe.

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But that you guys feel like

we should be discussing.

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Obviously, Jeremy, you mentioned

the start of camping season.

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We all got like this backdrop

of is it going to be good?

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Is it going to be bad?

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But what else is there?

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What are you thinking about?

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Jeremy Johnson: I'm getting really focused

on driving driving demand right now.

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We have a lot of inherent demand

with our campground being that we're

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like right next to a national park.

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But, really trying to see what we can

do to drive occupancy rate, whether

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with social content or other technology.

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that's where my focus has been in the

last four weeks since we last talked.

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Brian Searl: Okay, so just, I want

to, when you first said it, I was

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picturing in my head like driving

demand, like people driving to you,

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but then I realized that you were…

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To be fair to be fair on me, okay,

we're developing a product with route

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intelligence that we're about to sell.

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So that's why my brain went there.

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But go ahead.

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Jeremy Johnson: No, the same thing.

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Yeah.

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But driving demand to our campground.

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Specifically driving, although being

in the Upper Peninsula of Michigan

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most of our guests are driving.

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I think, one of the things that we're

seeing is, a lot of, I, I guess I

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don't know if people are booking

less flights, but we're seeing really

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strong numbers summer reservations.

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guessing, lot of people at least in the

Midwest are looking to drive for vacation

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rather than fly for vacation right now.

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Brian Searl: Yeah, the CPI

numbers came out today.

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We can see our price inflation or

product inflation, whatever it is.

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Price index, thank you, Joe.

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There's too many numbers I

was looking at this morning.

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And it's, I think airlines is up 27%

year over year for airline tickets.

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So I think, yeah, for sure there's

more people driving, which is good

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for our industry to a point, right?

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And then we're not at that point yet.

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I don't think.

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So it's good to hear that people

are, like, things are going

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pretty good for you so far.

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What kind of strategies?

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Because you're always one of

those forward-thinking people.

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I try to learn from what

other people are doing.

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At least that's my sense of you, right?

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Don't get me wrong.

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I'm giving you a compliment.

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You can

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say no if you want.

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You're usually one of those

forward-thinking people who goes around

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and looks at what other people are doing

and tries to always think outside the box.

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So are there strategies or things

that you've learned or thought about

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that you've found success in early on?

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Jeremy Johnson: just

getting started with it.

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We didn't do too much with

demand drive, other than SEO.

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SEO was like our main revenue

generator in our first year.

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Which worked out really well

for us because we didn't have a

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lot of competition in our area.

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So all we had to do was

be visible on Google.

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But now it's okay, we know what

our baseline occupancy rate is.

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Can we actually create demand

ourselves rather than waiting

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to capture that demand?

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And that's where to your point,

Brian I do like to look at

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what other people are doing.

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And one of the, one of the things that

I'm doing right now is I'm working I,

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I'm sure you guys know who Ben Wolff is.

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He runs like Onera and some of that

stuff down in Texas Hill Country.

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So he started a marketing cohort

where he's teaching people how they

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do demand creation and generation

with his with his properties, but

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also with Oasi, which is his agency.

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So we're going through that right now

and learning how they create content

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at scale, what KPIs they're looking at.

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And we also are trying to define

our user persona a little bit.

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So we've got four users that we think

are most likely to visit our campground.

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And then we're creating content

based on those user profiles.

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And then we'll, test it out

on social and see what drives

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engagement and what doesn't.

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Brian Searl: Yeah, the personas

have always interested me.

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And Ben Wolff does I have never

taken his program, but I've heard

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good things about what he does.

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I'm where I'm on the fence with Ben

Wolff, not specifically, but his

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strategy I think it works for the

people who have something really

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interesting to share on social media.

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If you're a, I don't want to call you I

don't want to make it sound bad, but let's

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just say a regular campground, right?

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That's where I'm wondering is all

that content creation worth it?

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Maybe I'm wrong.

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I don't know.

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Jeremy Johnson: I think you either have

to have scale or you maybe not just

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two things, but you either have to have

scale or you have to be interesting.

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For example, I think it's really hard

to drive demand with a short-term

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rental in downtown Chicago.

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What makes you stand

out of the crowd there?

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But I might not be the most

interesting campground.

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We're fully rustic, but I have scale

and I have demand a high volume area.

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So just because I know that people

are wanting to visit Marquette I can,

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our angle is rustic camping, right?

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if you look at our Instagram account

right now, you'll see the content

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that we're pushing right this

moment is we're actually talking

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about the lack of amenities that

we that's our point right now.

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It's hey, this is…

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Brian Searl: makes you different though.

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Jeremy Johnson: and so that's

our, what we're testing right now.

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As I was talking about that, and

we got our, got like our urban

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escapee, our weekend warrior, our

outdoor enthusiast couple, and

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then our silent sports enthusiast.

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Like those are the four groups we're

trying to attract with content right now.

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Devyn Johnson: I want to say we,

my background's in social media

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marketing before I started here.

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And I became the manager here about

a year ago and I have hired somebody

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specific for social media here.

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And our numbers have our occupancy have

grown about 15 to 18% in the last six

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months because of our online presence.

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So like here, we're very saturated.

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We have, we're within walking

distance to three other campgrounds.

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We are the most, we offer the most,

we're the largest in that area,

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but we are also the highest priced.

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So for people right now, they're

looking for cheaper rates per se, but

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we sell who we are through social media.

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So if y'all are working on social media,

I think that's like a really great thing.

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We're also seeing younger people

and millennials and they're

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really big on social media too.

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So I would definitely

say keep going with that.

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Jeremy Johnson: You said

you grew 15%, was it?

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Devyn Johnson: 15%.

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Jeremy Johnson: I, if this results in

15% growth for us, I'll be pretty happy.

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Devyn Johnson: Yeah, just be consistent.

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Jeremy Johnson: Yeah.

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Brian Searl: To be fair though, you

said online presence, which is a

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bigger umbrella than just social media.

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Were you able to track that 15% directly

back to social media through or…

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Devyn Johnson: we have

tracked a lot of it.

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I don't want to say all of it was tracked

from online presence, but our numbers, we,

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when I took over, we probably had maybe

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a hundred followers on Instagram,

maybe actually we didn't even have a

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TikTok, probably about 500 on Facebook.

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Now we have, our views on TikTok average

8,000 views every video at least.

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And we're just, we're really, I think

I'm saying online presence, but we're

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trying to not only advertise locally, but

really our focus has just been online.

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So we've upped our Google

ads and SEO budget.

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We also been working with

Good Sam a little bit and they

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have some opportunities for

marketing and stuff as well.

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We actually use My Community

and that's been something that

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like we have put everywhere.

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We put links on our social media,

we put it on our website, and every

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person that comes in, okay, I say

every, 90% of the people that come in

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comment about how great it is to have

a technology aspect at campground.

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Because, there's a spot on there

where we can say, you have something

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going on after hours, click it.

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Leave us a Google review here.

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So I guess I'm saying online presence

and social media, it all flows together.

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Jeremy Johnson: Yeah, that's cool.

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That's really impressive.

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Brian Searl: And we know we

know social media works, right?

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And I just wanted to clarify the

whole umbrella of what you were

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doing because certainly a big chunk

of that is social media, I'm sure.

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And, but I think that's what the

message that some people need, like

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I'm a marketing guy too, we work, we do

marketing for four or 500 campgrounds.

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I think that's something that people

need to be cognizant of is what Jeremy is

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talking about with these buyer personas.

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And how you communicate to your

audience and what you do and what

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you say and how you portray yourself.

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Like Jeremy was saying with the,

the definitely advertising more

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of the traditional or non-amenity

style stay at his property.

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I was talking to a client this morning

about the same thing where they had,

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won't name the city or the client,

but like they're in a city where they

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had three new parks built near them.

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And it's not Texas surprisingly,

it's somewhere else.

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Three new parks near them within

the last three years that have

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taken a majority of the business.

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They're newer properties, they

have more amenities, they have lazy

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rivers, those kinds of things, right?

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I told them like, you, you

need to do what you do best.

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Embrace the traditional.

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I think maybe that's the

word, maybe it's not, right?

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But embrace who you are, tell your story,

communicate that because there's a whole

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lot of people who don't like change.

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There's a whole lot of people

who don't want to be near the

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chaos of all the amenities.

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And I think, and maybe you can shed

some light on this too, Joe, or,

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Jeremy or, But I think there's been

a kind of a race toward let's promote

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as many amenities as we can in our

industry the last X number of years.

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And there's been a about the people

who don't necessarily, like we like

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amenities, but that's not really

the number one reason we're coming.

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Maybe there's a different reason we're

coming for quiet or for nature or

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for peace or that's the same or not

change or stability or whatever, right?

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What do you guys think?

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Joe Duemig: I feel like the first

probably four,:

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seemed like every park was coming,

like there were parks coming on left

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and right and every park was going

to have every amenity possible.

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And it's what it felt like.

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And there's different campers.

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probably are a little more,

like our family is probably

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a little more amenity rich.

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That's what we're looking for.

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But we have relatives that they

would rather go to a state park.

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And if they could get a state park that

they knew was going to be a little bit

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nicer, they would go, have everything, but

have be wooded, basically Jeremy's park.

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Then they would transition to that

if they could, a few a few like not

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upscale, but nicer activities to

do, not your, tie-dye, more cookie

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cutter things that everybody's doing.

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But having those like more catered

experiences or curated experiences.

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I think a very large market for that.

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And I do feel like the campgrounds

we're seeing coming online now

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are not like, they're starting to

become a little less amenity rich.

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That is what it seems to me, but

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Jeremy Johnson: think there's a difference

between amenity rich and curated, right?

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Like just because we don't have

mini golf course doesn't mean

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that we're not curated, right?

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And so

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just like that focus of hey, we're

gonna, we might not have mini golf,

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but we don't have this today, but

one of our plans is to have, a common

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area for so like that curation of

amenities I think is changing and what

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people are looking for potentially.

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Joe Duemig: Yeah, and what I was

saying was I was looking at your

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park as being the curated amenities.

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for your camper, for what your camper

likes as opposed to some of the mass

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mass scale like, oh, all campers like

tie-dye, all campers like mini golf.

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You're catering, you're curating

to the camper that you're expecting

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to be there that is going to be a

little more rust- they be camping

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but have have an experience, right?

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It's experience management.

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Devyn Johnson: I was

going to say that too.

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I think a curated park is just creating

a cohesive experience where, can cater to

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the four or however many different guest

types that you have and want to market to.

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Jeremy Johnson: Yeah.

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We're, and we're learning

what our customer wants.

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Like we, we had somebody last

week who came specifically just

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for the rocks at the campground.

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Like they're like, that's why we're here.

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We're here because you have old rocks.

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And I was like, okay.

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How do I sell that?

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Brian Searl: you did.

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You did Like you figured

out a way to sell it.

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That's why they were there.

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Devyn Johnson: Yeah.

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Highlight that on social media.

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around and put, say hey,

there's really cool rocks, fun

319

:

facts or something like that.

320

:

That would be pretty cool.

321

:

Joe Duemig: Gotta start naming them.

322

:

Brian Searl: We've had these

conversations on the show before, right?

323

:

Where we talk to people about I have

so many marketing people or campground

324

:

owners who call me and say, I want to do

marketing, but you want to reach RVers.

325

:

No, what, you haven't put

any thought into this.

326

:

And you did, and most of them haven't

done feasibility studies or haven't

327

:

had the market change on them like

it has this year in the last few

328

:

years, both up and down, right?

329

:

And you've got to look at your, like what

Jeremy is saying, your buyer personas.

330

:

If you think this is complicated,

you have ChatGPT in front of you,

331

:

you have Gemini, you have Claude.

332

:

This is much easier than it ever

was before to say, go research my

333

:

park, it will go out and look at

everything you have, fill out some

334

:

information and say, create what are,

what is my ideal customer profile?

335

:

What are four different types of

buyer personas or six or eight

336

:

that would stay at my property?

337

:

And then use that as a basis to

tailor what you're talking about in

338

:

your messaging online, not only on

social media, but on your website, on,

339

:

Google, on everywhere that you can.

340

:

And if you shape that content toward the

individual people who are best suited

341

:

for your property, both what you want it

to be suited for and what you can have

342

:

it suited for, you are able to, right?

343

:

Then you can attract a bunch of

people who will probably fill up

344

:

your park easier than going after all

345

:

Jeremy Johnson: We didn't I wouldn't say

this is one that we necessarily wanted

346

:

to go after, but another one that we

found out and to your point, Brian, like

347

:

we can easily cater to it because of

the geography of where we are an eagle's

348

:

nest on site, which is a little rare.

349

:

And then have a, the Kirtland's

Warbler is very, which is a

350

:

very rare type of warbler.

351

:

It for whatever reason, they

like our campground area.

352

:

And we get, people find

us from the birding apps.

353

:

They say, I saw somebody take a photo at

Kona Hills Campground of this specific

354

:

type of bird, and so I wanted to stay

here and see if I could see that bird.

355

:

Brian Searl: the thing, like, where

we're talking to people in a world of

356

:

AI, where AI can eat all of this content

and then serve it up to the exact bird

357

:

watcher or the exact person who's obsessed

with rocks or whatever it is, right?

358

:

The more information that you put

on your website, because you can do

359

:

it faster now with AI, if you put a

page for birders and a page for, I

360

:

don't know if the rock watcher person

is enough to put a page for, right?

361

:

But if you had 10, 12, 15 of those

pages to work campers, traveling nurses,

362

:

construction workers, everywhere else.

363

:

Then that gives AI a thing to look

at and say, this park is geared

364

:

toward this person and here is why.

365

:

Not the same thing on every single

page, but different things, and

366

:

that will help you fill up too.

367

:

Jeremy Johnson: That's

a really good point.

368

:

I didn't even think about it, but as

people continue to use AI as like a

369

:

personal assistant, like they, it probably

already knows you're probably already

370

:

asking it about birds, like you're

probably like, maybe you're uploading a

371

:

photo of a bird and asking what it is.

372

:

It knows you're a birder.

373

:

And then, you might not ask it what

campground is good for birding, but

374

:

it'll, if you say, hey I'm going to

Marquette, Michigan, where should I stay?

375

:

It'll be like, oh Kona Hills

is a campground where there's

376

:

rare birds and an eagle's nest.

377

:

And, it makes that

connection automatically.

378

:

Brian Searl: And it will

only get better at that.

379

:

Gmail has already said you can connect

your Gmail to Gemini and Google Search.

380

:

You can connect your photo library,

it'll look at your old photos.

381

:

It's going to get creepy from

a privacy perspective, but it's

382

:

going to get super helpful too.

383

:

Jeremy Johnson: Yeah.

384

:

good point.

385

:

I didn't think about it like that,

but that's a very good point.

386

:

Devyn Johnson: Yeah, I will say started

to get dive into this AI world too.

387

:

And when I'm on ChatGPT and I, ask

a question, it'll say, because you

388

:

like, this type of blah, blah, blah,

like it will literally know me.

389

:

It knows me better than

I know myself sometimes.

390

:

So we, we've just started using

AI more for like keywords and

391

:

things on social media too.

392

:

So when you, like Jeremy, if y'all

start using did you know or fun

393

:

facts around the campground, like

you can go on there and say, what are

394

:

people really looking for right now?

395

:

Or if they are into bird watching, what

are the keywords that they're searching?

396

:

That way when you post anything and

in your caption or your hashtags,

397

:

you're using those same words.

398

:

Jeremy Johnson: Yeah.

399

:

That makes sense.

400

:

Devyn Johnson: Yeah.

401

:

Brian Searl: Do you do any is there

any analytics tracking, Joe, and

402

:

who's interested in what area on

the app or anything like that?

403

:

What's going on?

404

:

Joe Duemig: So all of our projects are,

all of our projects are segregated, right?

405

:

So we don't really mix too

much data between customers.

406

:

So we don't we're planning on doing

some aggregated data around But most

407

:

of our stuff is, most of the things

that happen are just directly in the

408

:

While they might be searching, they're

typically searching for things they

409

:

know is already in the campground.

410

:

So it's just a little bit different face

because for the most part, our people have

411

:

already booked at the campground before

they download the app in the first place.

412

:

And so it's not really a a

marketing to find the campground.

413

:

It's more so relationship marketing

after they've already booked and

414

:

making their experience better.

415

:

So it's just different.

416

:

Brian Searl: Yeah, but if you could

pull out that data, and I know you

417

:

just literally said that you're

not, they're all isolated, right?

418

:

But if you could pull out that data

and see what people are searching for,

419

:

like I remember a long time ago we

were talking to a park about, could

420

:

we use AI in their security systems to

monitor what amenities are being used?

421

:

Sure, you absolutely can, right?

422

:

You, and you can even monitor like how

long they're waiting in the check-in

423

:

line and how often your pool is used

and what day and when the cabanas are

424

:

free and send them an alert to their

cabin on their Alexa device, right?

425

:

All that's possible.

426

:

So I think aggregated data

like that from a big company

427

:

like you, Joe, might be useful.

428

:

Joe Duemig: From a big company like us.

429

:

No, we can, we, so like I said, there is,

we are looking at possibly aggregating

430

:

some of our some of our aggregated data.

431

:

So already aggregated.

432

:

The thing each customer also

has things set up differently.

433

:

So we can definitely do that and find

some of it, but I don't know, it might

434

:

be slightly helpful, but I'm not sure how

435

:

Brian Searl: anytime we have more

data, I think that's helpful, right?

436

:

Let that people piece

through it and figure it out.

437

:

All right, what else we got?

438

:

What else do we want to talk about?

439

:

How's summer

440

:

Joe Duemig: Jeremy how kind of airline

prices have gone up, so people have

441

:

been sticking or staying closer to

home and driving to campgrounds,

442

:

it seems I just got back from

Australia and there the opposite.

443

:

I wouldn't, I shouldn't say the opposite.

444

:

Right now when we were down there…

445

:

Brian Searl: Winter now, isn't it?

446

:

Am I right?

447

:

Joe Duemig: Yeah, but they're in, they're,

they don't have too drastic of a winter.

448

:

Especially in Queensland.

449

:

Their big concern is a fuel crisis.

450

:

talk about our gas prices going up

a bit and they've gone up a bit.

451

:

They're paying closer to to $12 a gallon.

452

:

And and they're having anecdotal stories

of gas not being available inland.

453

:

And we heard from somebody like,

somebody that was there as vendor

454

:

said that he travels inland all the

time and has only ever run into one

455

:

gas station that didn't have gas.

456

:

But it's reported on the news.

457

:

So it makes people scared to travel.

458

:

So camping seems to be down.

459

:

A lot of the, a lot of the people are

a little more on edge, a little more

460

:

concerned about spending and stuff

like that this year than last year.

461

:

And it seems like that a lot of that was

fueled by one or two of the vendors had it

462

:

on all their stuff, hashtag fuel crisis.

463

:

yeah, then much more in tune and having

trouble with it than we we've seen to.

464

:

We got back and gas prices had gone

down about 30 cents between that time,

465

:

Brian Searl: what is their, what

do you know, have a sense of what

466

:

the normal fuel price is in Oz?

467

:

Because I had read that too

about Australia, it was like

468

:

around 10 when I had read it.

469

:

Joe Duemig: Yeah I think it was,

I think they're normally running

470

:

at 150 to Australia a liter.

471

:

Brian Searl: Oh, okay.

472

:

Joe Duemig: Australian a liter.

473

:

Now they're running at like

210 Australian a liter.

474

:

Brian Searl: Okay.

475

:

That's a quarter more.

476

:

So they're normally maybe $7?

477

:

Joe Duemig: Yeah, I don't

know what that maybe six.

478

:

I think Australian dollars are 65 the…

479

:

Brian Searl: 85.

480

:

85.

481

:

Yeah.

482

:

Joe Duemig: anyway it, they've

gone up, they've gone up over 25%.

483

:

Which is definitely more than us.

484

:

they already started at a high price.

485

:

So if you're driving a vehicle

that takes a lot of gas, problem.

486

:

There's something I noticed down there.

487

:

We were talking about

amenities and experience.

488

:

And one of the things that think I

talked about when I was when I came back

489

:

last year is a lot of the campgrounds

down there have community kitchens.

490

:

It's a very common thing at their

campgrounds is to have community kitchens.

491

:

So they'll have a covered patio with

barbecue or stove type equipment

492

:

just places to, to and host.

493

:

And so don't see that a ton here.

494

:

have seen them here.

495

:

And here it's treated more as an amenity.

496

:

There it's treated more as like a,

everyone has one and when you have a

497

:

really nice one, then it's an amenity.

498

:

So that, that was just something that,

going off the customer experience that I

499

:

took back from from my trip down there.

500

:

Jeremy Johnson: I think that's something

we haven't considered a community

501

:

kitchen necessarily, but community

spaces in general, especially because

502

:

of the rustic nature, like our, like

we, we have individual vault toilets

503

:

then we'll have a centralized bathhouse.

504

:

Like where there's, there are

flush toilets, there are showers,

505

:

like more of community area just

because of the way we're set up.

506

:

We'll be going after that rustic feel.

507

:

Devyn Johnson: I'll say we have so

we've been open for about three years.

508

:

We have a grand room, which

is like a community kitchen.

509

:

And there's, that's where we

do a lot of our activities.

510

:

We have a full calendar of events

and then we also have kind of a

511

:

covered patio with propane grills,

big fire pit out by the pool.

512

:

We last year figured like that was

something that everybody wanted was

513

:

these community spaces because then

they travel with, another family or

514

:

whatever and then they have room to,

hang out, cook, do all the things.

515

:

We just also on the other side of our

park just created another event space,

516

:

entertainment center is what we call it.

517

:

We have some string lights and just

tables, some umbrellas and things.

518

:

that has been like, apart from our pool

as well, but that's something that we

519

:

have people in those spaces all the time.

520

:

So it definitely is a pull and

something that we're seeing

521

:

that is very successful here.

522

:

Brian Searl: Are you talking about

the individual sites though, Joe?

523

:

Because I remember like when we first

looked at Australia I don't know,

524

:

2011, 2012 when NewBook was first

coming into the United States scene.

525

:

I can't remember, I think Brad

owned it back then before they sold.

526

:

That we noticed that Australia's

market was way more advanced from

527

:

a, an amenity on-site standpoint,

or at least what we saw.

528

:

I don't know.

529

:

Joe Duemig: I didn't

so I don't notice that.

530

:

We we deal with some of the

more like nicer parks there.

531

:

And it doesn't seem like they

have more amenities per se.

532

:

a large amount of amenities in the

US is probably higher in Australia.

533

:

This is actually more, a shared space.

534

:

It's not an individual kitchen.

535

:

And

536

:

I haven't seen that down there.

537

:

We have a lot of, that exists

here a lot in the you're looking

538

:

at the upscale, the motor coach

only resorts and stuff like that.

539

:

They'll have those private kitchens.

540

:

I know think Auburndale has a bunch

of their pull-throughs that have,

541

:

or pull-ins that have have some

private kitchens and stuff like that.

542

:

But no, this is like a more of

their shared, just a shared space.

543

:

I feel like Australia does the

majority of their camping a

544

:

little more rustic than we do.

545

:

A lot of the even nicer campgrounds

they don't, they have grass lots.

546

:

Like they're not, they

547

:

concrete and rock lots

as, as much as we do.

548

:

But, seeing the big water parks, yeah,

there's a few, but it's not near what

549

:

we have here and stuff like that.

550

:

Brian Searl: Which is

interesting in and of itself.

551

:

We last week we had Simon on the

show, who's one of our regular

552

:

guests, you know him from CampMap.

553

:

And he was showing us the difference

between some of the sites in Europe

554

:

and how they have like really nice

luxury RV resorts that have just the

555

:

gravel sites without the concrete pads.

556

:

And I think he said the difference,

like he did the calculation

557

:

quickly in his head, so it could

be a little different with euros.

558

:

But cited like it's somewhere

between 60 and $80,000 US to

559

:

build a site in the United States.

560

:

And the equivalent to build a

campsite at a luxury RV resort

561

:

in Europe is like 10 to 12.

562

:

Because they don't have all the

concrete pads and do and to be

563

:

fair, like full hookup isn't

there like with a lot of places.

564

:

But still, like these are luxury resorts

that people are coming to, like really

565

:

nice with pools and restaurants they

have all different types of sites.

566

:

Let's be clear, right?

567

:

Joe Duemig: Yeah.

568

:

Like I said, a lot of, there's

so many things that go into that.

569

:

In terms of clientele, what

the demand would be for it.

570

:

I think the people driving a

Class a diesel pusher they're not

571

:

going to ever want a grass lot.

572

:

fascinating thing

573

:

in Europe and it's

574

:

in Australia and it feels like at least

right now, early, that it's only the

575

:

United States that has all of that

infrastructure, which is good and bad.

576

:

Jeremy Johnson: Yeah.

577

:

I agree.

578

:

Yeah.

579

:

all of our lots are grass lots.

580

:

Joe Duemig: how many Class A

diesel pushers do you have, Jeremy?

581

:

Jeremy Johnson: Zero.

582

:

Yeah.

583

:

But that's product of RVs.

584

:

And the, unfortunately for them, it's

a really and it's it looks great, but

585

:

there's just so many RV parks so it's

and that, one of the reasons why,

586

:

we went the more the smaller RVs,

the camper vans, it's because that

587

:

product didn't exist in our market.

588

:

So it was like, look, we don't

have to compete for that.

589

:

That's, we're the only ones

that offer that product.

590

:

Brian Searl: But I think there is a

market for what we were talking about

591

:

last week, like I think there and I'm

not saying get rid of all concrete

592

:

pads, get rid of all the luxury…

593

:

I'm saying I think there is a market for

the smaller camper vans for class Cs those

594

:

kinds of places that necessarily like

would be fine paying x number of dollars

595

:

less for a site without a concrete pad.

596

:

Joe Duemig: I think that's we were what

I mentioned earlier in regards to you

597

:

know for four years or so everything was

trying to have the most amenities and

598

:

have as much as possible and then you

know Jeremy's been open two years now and

599

:

he was going the other direction right

trying to give an experience without

600

:

having to have every water equipment

every piece of water equipment known to

601

:

man and spending you know $75,000 a site.

602

:

Jeremy Johnson: Yeah my roads

cost more than my sites did.

603

:

But that's just that's cause we've

got probably like a mile and a half

604

:

worth of roads across our 80 acres.

605

:

Brian Searl: All right Devyn do you want

to defend yourself and your concrete

606

:

Devyn Johnson: so we actually

don't have concrete pads.

607

:

We have crushed granite but we do

have paved like parking spots at

608

:

But I think I agree with everything

that y'all are saying our owners did

609

:

a really good job of having higher

end amenities but a base amount.

610

:

So we have one big pool we have a few fire

pits we have like bath houses a little

611

:

kids playground that we try to keep all

of our kids and families in one side so

612

:

it keeps all the families together but

all in all the biggest thing for us is

613

:

those community spaces because we do

offer higher end smaller not as many you

614

:

know we don't have a big pool or water

park or adults only pool or you know

615

:

anything big like that we have a few

great amenities but we focus more on the

616

:

community spaces and then we also and

we have all different kinds of people.

617

:

So I think I'm like we have the retirees

the snowbirds we call them winter Texans.

618

:

Then we have the families

during the summer so right now

619

:

we're focusing on families.

620

:

So the way that we differentiate ourselves

is more through our calendar of events.

621

:

So like during the summer we're doing

you know some kids activities in those

622

:

community spaces during the winter

time we do more bingo and meet and

623

:

mingles with our retirees and snowbirds.

624

:

So I think for us the pads is not as

important as everything else that we offer

625

:

that is you know combined I mean we do

get people that say hey we would prefer

626

:

if you guys had concrete slabs or hey

you know you should let your owners know

627

:

that you should pave some of these sites.

628

:

But we do offer you know a lot

of other things that kind of make

629

:

the gravel pads less important.

630

:

Brian Searl: I'd be interested to pull

this data industry and we will like

631

:

we went down to Florida and we gave

a talk in front of their conference

632

:

recently in May and we pulled out some

interesting statistics in the talk

633

:

today statistics where we looked at

like our database so we have a massive

634

:

database of like we crawled scraped

every single campground website and

635

:

public private website in North America.

636

:

It's basically what we did and we took

all this stuff back and we looked at like

637

:

Florida specifically for the conference.

638

:

What's the most used words on Florida

RV park websites private ones and it was

639

:

community followed by bingo and a few

other things that you expect in Florida.

640

:

But so community was number one but when

you looked at the five star reviews for

641

:

people who had a good time at resorts

almost nobody mentioned community.

642

:

So it was interesting seeing the

disconnect between the owners think the

643

:

RVers value and what the RVers actually

mention when they have a good time.

644

:

It would be fascinating to see how

many people talk about concrete

645

:

pads and on patio on site patio

furniture and stuff like that.

646

:

I'm seeing more than there are.

647

:

Devyn Johnson: y'all should look at

our Google reviews because we at the

648

:

beginning it was more so the amenity

based right but lately so we had we were

649

:

managed by a management company and it

was all very streamlined and I think

650

:

our owners made great decision last year

where they didn't do that anymore and

651

:

they wanted it to be more personable.

652

:

And I think that in turn has created

such an amazing community here and now

653

:

our Google reviews like every other

one will talk about either community

654

:

our, staff  here, like I think that's

kind of the, the thing now that the

655

:

RV market, RV campground, everything.

656

:

It's so saturated here.

657

:

The one thing for us is our

community that we build, we have

658

:

a Facebook group for everybody.

659

:

We have our app that

everybody talks about.

660

:

We have like, I could.

661

:

Probably tell you, we have 295 sites.

662

:

We're about 65% capacity.

663

:

I could probably tell you at least a

hundred people's first names right now.

664

:

We make it a point here, like

that's what sets us apart.

665

:

So I think you're right.

666

:

I think nobody focuses on that, but now

in the RV world, it's more, some more so

667

:

something that will set a campground apart

rather than the eight other in our area.

668

:

It's the community that we're building.

669

:

Brian Searl: Yeah.

670

:

Don't, don't get me wrong, and I'm not

minimizing the importance of community

671

:

at an RVer park or a campground.

672

:

Oh yeah, no, no, no.

673

:

Brian Searl: I'm just saying it's

interesting that that's the number one

674

:

thing people were marketing themselves as.

675

:

Yeah, yeah, exactly.

676

:

Brian Searl: Flip side five start.

677

:

Right.

678

:

So I think it's important, but, and,

and there and, and there are places like

679

:

yours who, like you say, if you build

a really strong community, then that's

680

:

something that will organically show up.

681

:

If that's, if that's the type of

person who's coming to your property,

682

:

in your case, it seems like it's.

683

:

Right.

684

:

Right.

685

:

No, I completely agree with you.

686

:

Brian Searl: Joe, what do you think?

687

:

You know, most, a lot of people who

run your app are communities, right?

688

:

Well, you are.

689

:

Joe Duemig: yeah.

690

:

Brian Searl: You're apping, you're apping

691

:

Joe Duemig: i’m apping communities.

692

:

That's what we do.

693

:

Yeah, so I, I would say we have a

large, a large amount of, winter,

694

:

winter Texas, winter Florida, customers,

that the, the, the reason the park is

695

:

going with it is to create community.

696

:

Now, whether or not, you know, that

ends up being, you know, what they say

697

:

about the park when they talk about it.

698

:

I, I, I don't know if the word

community would be used as much.

699

:

I, I think that it would be more

of the feeling that they're, they

700

:

have when they're there, like, you

know, listened to or you mentioning

701

:

people's pe people by name.

702

:

Brian Searl: Yeah.

703

:

Joe Duemig: Instead of seeing the

general manager, you know, and,

704

:

and when they, when they mention

Devyn instead of the GM at Canopy

705

:

Devyn Johnson: mm-hmm.

706

:

Joe Duemig: while they're not

mentioning community, they just did.

707

:

Right.

708

:

And so that might be one of the

disconnects that, that you might also be

709

:

seeing there, is that, you know, they're,

they're feeling closer to the people

710

:

as opposed to, acting as a business.

711

:

Brian Searl: Yeah, I mean my, again,

my argument is like you should

712

:

build community at your resort.

713

:

I'm just saying it might not be the number

one thing that you market your resort.

714

:

That is all I'm saying.

715

:

Joe Duemig: Yeah,

716

:

Brian Searl: yeah,

717

:

Devyn Johnson: yeah.

718

:

We go back, say we go back and forth,

like we have tried to market all

719

:

of these other things, but because

I, and I think that's where my

720

:

explanation is coming from, is because

there's so many people in our area.

721

:

I mean, we're close to Canyon Lake,

there is probably a hundred campgrounds

722

:

within 50 miles of us every way.

723

:

And I think for us here, the

way that we keep our occupancy

724

:

up is that community base.

725

:

So we, we encourage all of our employees,

our staff members we have 15 16 now

726

:

sat on our staff they we encourage

them to build those relationships.

727

:

So that way we do set us apart in that

area because you could go 10 miles down

728

:

the road and find almost the same you

know base amenities or same base sites.

729

:

Brian Searl: Yeah what sets you

apart what's it brings us back to

730

:

the beginning of the conversation

731

:

Jeremy Johnson: yeah.

732

:

That makes a lot of sense I mean if

all the other sites are if all the

733

:

other campgrounds aren't as community

oriented and you can be that can be

734

:

your niche that makes perfect sense.

735

:

But then you got to tell your story

right so we're back to telling

736

:

your story and communicating that

to the niche you want to draw in.

737

:

Devyn Johnson: Definitely.

738

:

Brian Searl: What else we got guys?

739

:

What are we expecting summer to

look like for on a macro level

740

:

for the camping industry recession

proof are we not recession proof?

741

:

Jeremy Johnson: Probably depends on your

product I think to the conversation that

742

:

we're having right now there's a lot

of different products and the different

743

:

types of sites mean I can at least

say for us and again I'm only in year

744

:

two we're already over 33% of the way

745

:

to how much revenue we did in 2025.

746

:

We've been open for three weeks and

we've already done one third of the

747

:

revenue we did all of last year.

748

:

So feel and a lot of that's pre-booking

you know a lot of that's July July August

749

:

September but feel good about that you

know I've made one third of the amount

750

:

of money I did in all of 2025 so far.

751

:

Brian Searl: Okay it's definitely macro

versus micro I think on a macro level

752

:

and there will be micro cases where this

is not true but on a macro level what

753

:

I'm expecting the rest of the summer is

the people who are the same for whatever

754

:

reason right haven't differentiated

themselves in any way through their

755

:

marketing or through their on the ground

experience those people are in trouble.

756

:

But I think the people who are doing

things differently like Devyn with your

757

:

community and Jeremy you are with your

marketing and I don't know what you

758

:

do Joe but let you know but I think

the people who are setting themselves

759

:

apart right in that niche going after

that person provided they're they put

760

:

some science behind it and they're

actually not just trying to go after

761

:

somebody who's not there I think those

people will be much better suited

762

:

will they be up 10% maybe not but they

probably won't be down 10% either.

763

:

Jeremy Johnson: Yeah I can agree with

that I mean I don't know the numbers but

764

:

I know that there's a campground you know

maybe 10 miles away from me that opened

765

:

two years ago same time we and it's just

it's more of the same you know and I

766

:

don't know what their numbers are but I

sure see a heck of a lot of paid ads for

767

:

them everywhere so I'm guessing they're

probably trying to drive their occupancy

768

:

Brian Searl: they don't

have a difference maker.

769

:

Devyn Johnson: that's when you can

bring in your social media and say

770

:

look at all these cool rocks that

771

:

we have.

772

:

Brian Searl: and

773

:

you look at social media and you talk

about their paid ads, it's the same thing

774

:

I think I heard it from like a GaryVee

video like four or five years ago, right?

775

:

But he was basically like, if you

run organic social media content and

776

:

it doesn't perform well, you should

never run a paid ad based on that same

777

:

organic social media content because the

algorithms know what people want to see.

778

:

And you're just trying to

force an ad in front of you.

779

:

So it's the same thing.

780

:

If you have the same RV sites, the

same amenities, the same thing as

781

:

everybody else in an overcrowded market,

you're not differentiating yourself.

782

:

You're not going to sell

your site, probably.

783

:

You're going to sell more sites

for sure running Google Ads if

784

:

you do a good Google Ads strategy.

785

:

But you're not going to fill up the

way you want in a crowded market

786

:

just by bumping yourself to the top.

787

:

Most consumers are too savvy

to see right through that.

788

:

Jeremy Johnson: part of that social

media strategy that I talked about

789

:

earlier is we run all these organic

posts and see what people actually

790

:

engage with and convert from, we'll

create paid social media posts based

791

:

on the ones that worked, we won't put

dollars into the ones that didn't work.

792

:

Joe Duemig: a lot of it my assumption

for the summer is that it's going to

793

:

run the same similar to where we run

anytime there's uncertainty, which is

794

:

typically the destination still do fine.

795

:

The along the routes for long

haul destinations, long haul

796

:

drives don't fare as well.

797

:

Your overnight stops on, on long

distance travel, people out west, right?

798

:

There might be a lot of people,

a lot less people, that's long

799

:

drives with not much in between it.

800

:

So there might be a lot

of people doing less that.

801

:

And so you might see those stop

along the ways some trouble.

802

:

But most years if we're

having problems like that, the

803

:

destinations still do very well.

804

:

You talk about a differentiator

and being unique not necessarily

805

:

that you need to be changing.

806

:

It's that you either need to

have name, that, that name that

807

:

people have been coming to forever

and not have changed possibly.

808

:

And then you have the, the startups

that are making a name for themselves,

809

:

making a brand for themselves.

810

:

And so I think I think those

do fine that's typically how it

811

:

runs anytime there's uncertainty

in our market, I think.

812

:

Brian Searl: We looked

at that in Florida too.

813

:

The the amount of the number of parks

who we could not locate a social

814

:

media profile for by scraping their

website, they weren't linked to

815

:

Facebook or whatever else, right?

816

:

And who really didn't have an

online presence or online booking

817

:

engine actually charged more money

than the parks that didn't and

818

:

were better occupied in Florida.

819

:

Because they're the old parks

that have been there 30, 40 years.

820

:

They have a loyal following.

821

:

People are coming to the same thing.

822

:

They don't like the change.

823

:

And that stability, and that will

be, those people will be fine for

824

:

probably four or five years longer

than the other people in the market

825

:

will because they're established.

826

:

Now eventually the boomers are going

to be like there's only so many years

827

:

we can live and travel healthy, right?

828

:

But that's, but they're going to have

five or six more years on top of that

829

:

to figure out that next audience who

830

:

Jeremy Johnson: that's really interesting.

831

:

makes sense.

832

:

There are a couple parks in my

area that are what I would call

833

:

like legacy parks that they put

very little marketing behind it.

834

:

They just have that customer base.

835

:

Brian Searl: Yep.

836

:

They already got the customer and

they, it's very hard to steal that.

837

:

Unless you have a difference maker.

838

:

And if you have a difference maker,

that's great if there's a market for it.

839

:

All right, let's spend the last few

minutes of the show, let's go around,

840

:

we'll do our question and answer things.

841

:

But Devyn, do you have any

questions for either Jeremy or Joe?

842

:

Devyn Johnson: I think let's see.

843

:

I think actually my question would be

how, this is more asking for advice,

844

:

but we are mostly a long-term park

and actually Jeremy and I were talking

845

:

about it before y'all got on too.

846

:

We're right now we're struggling and

goes in with what we were just talking

847

:

about with our short-term guests because

there's so many people out here and

848

:

there's so many campgrounds and, we're

right in the middle of a big metroplex.

849

:

There's three cities near us.

850

:

But we're still not seeing a

increase of short-term weekenders.

851

:

Like what, because Jeremy is mostly

weekenders, like what advice do y'all

852

:

have to get those type of guests in?

853

:

Brian Searl: Who do you want to ask?

854

:

You have to pick somebody.

855

:

Devyn Johnson: Oh, I have to pick?

856

:

Brian Searl: Yep.

857

:

Devyn Johnson: Oh okay, I'm

going to pick on Joe because

858

:

Jeremy and I already about it.

859

:

Sorry.

860

:

Joe Duemig: I'm probably the

worst person to ask this question

861

:

Devyn Johnson: get to see a bunch

of different types of campgrounds.

862

:

So I think that's where I'm coming from.

863

:

Like what, for those campgrounds that

do have a lot of weekenders, what

864

:

do you notice that might be a little

bit different than a long-term park?

865

:

Joe Duemig: in terms of bringing

them the first place, I think that

866

:

kind of goes to the marketing.

867

:

And so if the marketing that you've

been doing so far has been based on

868

:

the current experience that you've been

giving given to your long-term where

869

:

that it would need to change and have

something to cater to that short-term.

870

:

A lot of our campgrounds that are that

have a higher percentage of short-term,

871

:

they also have, and this might not

be useful for you mainly because they

872

:

have an amenity that draws it, but

they might have day use during the

873

:

week or something like that to also

just get people out to experience

874

:

the park even if they're not camping.

875

:

So that's actually a semi-common

thing that I've seen.

876

:

But I think it would be most likely a

different style of marketing hearing

877

:

marketing too, because not trying to sell

someone in Austin to come stay for winter.

878

:

So your locations wildly different and

what you're offering is wildly different

879

:

than what you need to offer that person

in Austin, maybe maybe if you're trying

880

:

to bring in some of the people from

Austin you're trying to get people

881

:

that would have gone to Austin to come

to your park would be music, right?

882

:

bringing in talent that people

know of but maybe don't want to

883

:

go into the city to experience.

884

:

That can be something that might make

a lot of sense for a park in your area.

885

:

Devyn Johnson: Okay.

886

:

Nice.

887

:

Brian Searl: Should we say hi to Jayne

here or should we just she showed

888

:

up with minutes left in the show.

889

:

Joe Duemig: I think Jayne might

have had us down an hour later, huh?

890

:

Jayne Cohen: No, I'm sorry.

891

:

Sorry everyone.

892

:

I actually was on the RVIA that they

do once a quarter about the economy.

893

:

Brian Searl: What came out of it?

894

:

Give us the highlights real quick.

895

:

Jayne Cohen: it was a bit

depressing, to be honest.

896

:

will say that at the end when they asked

for questions, no one had a question.

897

:

And it was the kind, it was news that

they didn't, that in the last quarter

898

:

they were hoping they weren't going

to give it to us, but pretty much

899

:

they're adjusting shipments down.

900

:

And discretionary spending, RVs

are discretionary spending and

901

:

they expect that to go down.

902

:

I think we're in a, at a time where

it's buckle up, tighten your belts.

903

:

We got to really pay attention to what's

happening in the economy right now.

904

:

I don't necessarily think that

people not buying RVs completely

905

:

affects us immediately.

906

:

And I say this because, there's all these

RVers out there already that own RVs.

907

:

And, right?

908

:

And given the choice people

usually don't give up their

909

:

vacations even during bad times.

910

:

They just change how they vacation.

911

:

So I don't necessarily think bad

news for RV dealers translates

912

:

into immediate bad news for us.

913

:

However, obviously good news for

them is good news for us, right?

914

:

The more RVers there is out there.

915

:

Brian Searl: the long-term tail.

916

:

the if it continues as bad news

for RV dealers for two to three

917

:

years, can be bad for the camping

industry, but not short-term.

918

:

I agree

919

:

Jayne Cohen: most prudent operators,

they're aware, we're all aware of

920

:

what's going on the macro economy.

921

:

And it just, proceed

with cautious optimism,

922

:

Brian Searl: are we still

at cautious optimism?

923

:

That was the 2024 buzzword.

924

:

Jayne Cohen: I know.

925

:

I think I'm back there.

926

:

I prefer to be at least

cautiously optimistic.

927

:

Brian Searl: I'm mostly a realist.

928

:

Jane, I'm mostly a realist.

929

:

People tell me I'm negative all the time.

930

:

Jayne Cohen: I just say sometimes I think

you're on the verge of negative, Brian.

931

:

Brian Searl: I am.

932

:

Not on purpose.

933

:

Like I want to be optimistic.

934

:

I'm just looking at the numbers.

935

:

Anyway, what else they

talk about the economy?

936

:

Anything else?

937

:

Jeremy Johnson: just to be real

to your point about it, the entire

938

:

socio-economical atmosphere has changed,

like people, the reality like we no

939

:

longer have 3% interest rates and, gas.

940

:

We live in a different world than we

did four years ago or five years ago.

941

:

And so I don't know, I think you just

have understand what the customer

942

:

wanting and able to accomplish at this

point in time and it's not what it was

943

:

in like it's just a different world.

944

:

Devyn Johnson: I think what

Jane was saying too goes back to

945

:

what we were all talking about.

946

:

If we don't know how to market

to certain guests, then we're,

947

:

we are going to fall behind.

948

:

I think the, those campgrounds that

work hard enough to earn every booking

949

:

and they're pretty knowledgeable

about who's traveling is going to

950

:

be the ones that are successful.

951

:

Jayne Cohen: I agree with you, Devyn.

952

:

And, one thing that happens is sometimes

sometimes when things are tighter,

953

:

like people cut out marketing, right?

954

:

Which to me certainly the kiss of death.

955

:

Like you need to do more of it

because possibly the repeaters

956

:

won't be repeating as much.

957

:

And their referrals that normally would

come camping might not be camping as much.

958

:

So that means we've got to put more

pressure on getting some new people in.

959

:

And that's where marketing

becomes really important.

960

:

Brian Searl: Yep.

961

:

Agreed.

962

:

Let's keep going with our

questions at the end here.

963

:

Devyn Jane or

964

:

Jeremy Johnson: I'm gonna go with Devyn.

965

:

we talked about this before the

show but my sister lives just around

966

:

the corner from your RV resort.

967

:

got to find some time to go visit

her so what's the best time to visit

968

:

New Braunfels Texas?

969

:

Devyn Johnson: New Braunfels has been

one of the fastest growing cities for

970

:

the last six seven years seven eight

years something like that in the US.

971

:

tourist season is right now so I probably

wouldn't say right now but May or

972

:

September October it's still warm enough

to go to the river and do things outside

973

:

and it's a little bit slower than this

time of year so definitely like May or

974

:

October I think would be your sweet spots.

975

:

Jeremy Johnson: Maybe an October

visit you accommodate a 24

976

:

foot 1990s Toyota Sunrader?

977

:

Devyn Johnson: Oh absolutely

we'll have a spot for ya.

978

:

Brian Searl: Joe you have a

question for Jeremy or Jane?

979

:

Joe Duemig: yeah I in my end of gotten

answered last week so I don't know but

980

:

Jeremy I was curious if you've recently

added any new like classes or things like

981

:

that I know you were doing quite a few

of them last year and I was wondering

982

:

what you've added new for this year.

983

:

Jeremy Johnson: What you mean like at the

campground nothing new that we've added

984

:

we are expanding some of I'll call it

programming so one of the things we'll be

985

:

doing is in our off season in the winter

we'll be doing more winter climbing and

986

:

ice climbing so like last year for example

during Michigan Ice Fest we did one

987

:

day of classes next year we'll be doing

three maybe four days and then hopefully

988

:

a full season of climbing that's really

in anticipation of one day being able to

989

:

be open year round as we add permanent

cabins and things so we're just like

990

:

trying to build that demand now by doing

that programming so then when we open we

991

:

have that demand for stays right away.

992

:

Brian Searl: Very cool.

993

:

Devyn Johnson: Yeah.

994

:

Brian Searl: Anybody have a question for

Jane since she jumped on late or do we

995

:

want to Jane's all negatives maybe nobody

wants to ask any questions for Jane.

996

:

Devyn Johnson: I just have a

crazy question Jane were you at

997

:

the TACO convention this year?

998

:

Jayne Cohen: Yes I was yes.

999

:

Devyn Johnson: Okay I was gonna

say you look so familiar and I

:

00:50:59,957 --> 00:51:03,357

know you from somewhere and it

just clicked so met you there.

:

00:51:04,287 --> 00:51:07,937

Jayne Cohen: Yes I actually

spoke about guest services.

:

00:51:08,427 --> 00:51:13,217

Devyn Johnson: Yes that's right

okay it's good to see you again.

:

00:51:13,947 --> 00:51:17,587

Jayne Cohen: Nice to see you

and I love New Braunfels Texas.

:

00:51:18,277 --> 00:51:21,737

Devyn Johnson: Whenever ya'll want to

come visit come on we got a spot for ya.

:

00:51:23,607 --> 00:51:23,857

Brian Searl: All right.

:

00:51:23,857 --> 00:51:25,917

We got a couple minutes left.

:

00:51:25,917 --> 00:51:26,074

Let's wrap it up.

:

00:51:26,074 --> 00:51:26,987

Let's go around the room real quick.

:

00:51:27,027 --> 00:51:29,917

Devyn, any final thoughts or, and then

where can they learn more about Canopy?

:

00:51:30,907 --> 00:51:32,217

Devyn Johnson: check out

all of our social media.

:

00:51:32,217 --> 00:51:35,847

Our TikToks and Facebook

a great spot right now.

:

00:51:35,857 --> 00:51:37,947

We are growing and growing.

:

00:51:37,997 --> 00:51:43,727

Again, we've had about 15% occupancy

growth in the last couple months and I

:

00:51:44,347 --> 00:51:49,337

really do think social media is like the

newest, biggest, most important thing

:

00:51:49,347 --> 00:51:51,337

in the marketing world of campgrounds.

:

00:51:51,397 --> 00:51:51,767

I don't know.

:

00:51:51,767 --> 00:51:52,857

I think this was super fun.

:

00:51:52,857 --> 00:51:55,147

This is my first time doing

a podcast with you guys.

:

00:51:55,147 --> 00:51:59,577

It's great to hear other trends

and other viewpoints of people.

:

00:51:59,627 --> 00:52:03,117

This is the first time that

I've managed an RV, actually

:

00:52:03,137 --> 00:52:05,047

worked or managed an RV park.

:

00:52:05,047 --> 00:52:08,397

So it's great to hear and connect

with other people in this industry

:

00:52:08,397 --> 00:52:09,627

and y'all are all wonderful.

:

00:52:09,627 --> 00:52:10,657

So thanks for having me.

:

00:52:11,847 --> 00:52:12,327

Brian Searl: Thanks for being here, Devyn.

:

00:52:12,427 --> 00:52:15,527

Jeremy, any final thoughts and where can

they learn more about your campground?

:

00:52:16,057 --> 00:52:19,247

Jeremy Johnson: We are officially

in summer here in Northern Michigan.

:

00:52:19,247 --> 00:52:20,247

So come visit.

:

00:52:20,307 --> 00:52:21,137

It's beautiful weather.

:

00:52:21,137 --> 00:52:24,307

A little rainy today, but

75 and sunny most days.

:

00:52:24,531 --> 00:52:26,961

you can book a site at campkonahills.com.

:

00:52:28,191 --> 00:52:29,091

Brian Searl: Thanks

for being here, Jeremy.

:

00:52:29,111 --> 00:52:31,571

Any final thoughts, Joe, and where can

they learn more about App My Community?

:

00:52:38,301 --> 00:52:39,431

Joe Duemig: Sorry, no real final thoughts.

:

00:52:39,611 --> 00:52:42,951

As Brian said, Brian announced a few

times, we're going to move into Spain, but

:

00:52:45,461 --> 00:52:46,501

doesn't change what we're doing.

:

00:52:46,611 --> 00:52:50,791

Felt like we, things in Missouri

here, so we can manage this just fine.

:

00:52:50,821 --> 00:52:55,021

So we and we're App My Community,

make mobile apps for campgrounds to

:

00:52:55,061 --> 00:52:56,951

increase your customer experience.

:

00:53:00,051 --> 00:53:02,371

Brian Searl: So wait, next month

at this time, you won't be, you

:

00:53:02,371 --> 00:53:03,631

said July 23rd, you're moving?

:

00:53:03,631 --> 00:53:05,311

Joe Duemig: I will, we'll

still be around at this time.

:

00:53:05,311 --> 00:53:05,521

Yep.

:

00:53:05,531 --> 00:53:07,591

July 20th is our move date.

:

00:53:07,591 --> 00:53:09,701

Brian Searl: Two months from now, you're

going to be on the show from Spain.

:

00:53:10,231 --> 00:53:11,781

It'll be 8 and 8, 8, 9

o'clock at night, right?

:

00:53:12,351 --> 00:53:12,391

Joe Duemig: Maybe.

:

00:53:12,391 --> 00:53:13,911

I was saying it's going to be pretty late.

:

00:53:14,111 --> 00:53:16,641

Lots of children around, so we'll see.

:

00:53:16,961 --> 00:53:18,371

We'll see what that first month brings.

:

00:53:18,661 --> 00:53:19,181

Brian Searl: It's not

going to be late, man.

:

00:53:19,451 --> 00:53:21,431

They eat dinner at 10 o'clock in Spain.

:

00:53:21,821 --> 00:53:25,991

Joe Duemig: our kids still start

school at 8:30, so we'll see.

:

00:53:26,531 --> 00:53:27,921

Brian Searl: You just

gotta go on less sleep.

:

00:53:27,931 --> 00:53:30,261

It'll be more charming

than kids always are.

:

00:53:30,261 --> 00:53:30,901

Joe Duemig: That's right.

:

00:53:32,221 --> 00:53:33,311

Brian Searl: Jayne, any final thoughts?

:

00:53:33,311 --> 00:53:35,611

I know you were just here for a

short time, but any final thoughts?

:

00:53:35,611 --> 00:53:39,091

Jayne Cohen: Yeah, and I apologize

for that, but I just want to say

:

00:53:39,151 --> 00:53:41,001

I going to say ditto with Devyn.

:

00:53:41,761 --> 00:53:48,281

We are finding that social

media as a marketing source is

:

00:53:48,281 --> 00:53:49,621

becoming more and more important.

:

00:53:51,811 --> 00:53:54,631

Brian Searl: And where can they learn

more about your consulting company, Jayne?

:

00:53:54,761 --> 00:53:57,931

Jayne Cohen: right on our website,

campgroundconsultinggroup.com,

:

00:53:57,931 --> 00:54:01,541

or you can phone me or one

of my associates, or you

:

00:54:01,541 --> 00:54:02,811

can even ask Brian about us.

:

00:54:03,981 --> 00:54:04,971

Brian Searl: You want to

give your phone number out?

:

00:54:05,101 --> 00:54:05,781

Just give your cell phone out.

:

00:54:05,801 --> 00:54:07,141

Jayne Cohen: Sure, I'd be happy to.

:

00:54:08,331 --> 00:54:09,551

My cell phone is

:

00:54:12,981 --> 00:54:14,901

-:

:

00:54:14,901 --> 00:54:16,721

Brian Searl: I didn't know she was

actually going to do it, but okay, cool.

:

00:54:16,941 --> 00:54:18,621

I'll do it.

:

00:54:18,621 --> 00:54:22,191

All right, thank you guys for joining us

for another episode of MC Fireside Chats.

:

00:54:22,191 --> 00:54:24,121

If you're not sick and tired of

hearing from me, I will be on

:

00:54:24,131 --> 00:54:26,991

Outwired, our other live podcast,

in about an hour with Scott Bahr.

:

00:54:26,991 --> 00:54:29,101

We're going to actually dig into

some of the economic numbers

:

00:54:29,101 --> 00:54:30,161

that came out today a little bit.

:

00:54:30,451 --> 00:54:32,141

And then we're going to go

through like a plan, if you're a

:

00:54:32,141 --> 00:54:33,591

campground owner, how do you react?

:

00:54:33,591 --> 00:54:38,101

How do you actually find your niche or

your experience that sets you apart?

:

00:54:38,101 --> 00:54:39,421

And then how do you do all your marketing?

:

00:54:39,421 --> 00:54:40,941

We're going to go through that

in a live exercise with AI.

:

00:54:41,941 --> 00:54:43,811

So if you want to see that,

then come join us on Outwired.

:

00:54:43,811 --> 00:54:46,421

If not, we'll see you next week for

another episode of MC Fireside Chats.

:

00:54:46,931 --> 00:54:47,901

Thanks everybody for being here.

:

00:54:47,911 --> 00:54:48,441

Appreciate ya.

:

00:54:48,911 --> 00:54:49,091

Jeremy Johnson: Bye.

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