The episode of MC Fireside Chats, hosted by Brian Searl (Insider Perks and Modern Campground), opened with lighthearted chat about Brian's new "Irish look" before diving into industry matters with his recurring and special guests. The recurring panel included Mike Harrison (CRR Hospitality) and Sandy Ellingson (Sandy Ellingson, LLC), joined by special guests Sangeetha Ramkumar (Dunya Camp) and Hannah Terry (Wildwoodland Retreat).
The discussion initially focused on major industry news, with Sandy Ellingson sharing the "uproar" over the new NEC 551 electrical code release. She clarified that AI-written articles had caused widespread panic by incorrectly stating campgrounds needed to immediately upgrade all pedestals. She assured operators that the requirements primarily target RV manufacturers (OEMs) and advised against immediate panic, promising a detailed paper and podcast with an author of the code to offer correct guidance.
Mike Harrison then brought up the ongoing post-Glamping Show discussion regarding Marriott's Bonvoy Outdoor Collection announcement, calling it a "great evolution" for the space. He asserted that, regardless of how the properties are defined, this move will bring "incredible" awareness, distribution, marketing, and data to the entire outdoor hospitality sector, accelerating its evolution.
Brian Searl and Sandy Ellingson briefly countered, questioning the collection's benefit to the existing glamping industry since Marriott appears to be strategically avoiding the word "glamping" to prevent confusion with older, less luxurious definitions of the term. Sandy noted that her research indicated the word "glamping" was originally confusing, leading hotel chains to prefer "Luxury Camping" or "Outdoor Hospitality."
Sangeetha Ramkumar, with 11 years of experience at IHG (InterContinental Hotels Group), confirmed this strategic avoidance, stating that large companies prefer not to "spend a lot of money to overcome existing meanings." She predicted that major hotel chains will not pursue deals with small, independent properties but will wait to acquire consolidated entities or purpose-built brands like Under Canvas or Postcard Cabins, suggesting that this acquisition strategy is the future for luxury outdoor hospitality.
Sangeetha then introduced her property, Dunya Camp, a luxury glamping site in North Georgia. The camp was born out of a desire to reconcile her "inside cat" hotel background with her "outside cat" husband's love for camping. Her goal was to create a destination that felt highly "transportive" and "bespoke" through focused, crafted design, drawing inspiration from old-school luxury hotels, African safari camps, and Moroccan riads.
The conversation shifted to the importance of operations in supporting the luxury experience. Sangeetha highlighted that maintaining the pristine condition of the property is paramount, as a ratty appearance can quickly destroy the first impression, even if the unit is clean. She revealed that Dunya Camp operates on a consolidated check-in schedule (Mondays, Wednesdays, Fridays) to ensure efficient cleaning by crews traveling from Metro Atlanta and to maintain privacy and quiet for guests, treating the stay like a "show" with set start and end times.
Hannah Terry then introduced her property, Wildwoodland Retreat in the UK, a tiny operation started 10 years ago to diversify her small family farm. Motivated by a need for self-sufficiency after a career-ending illness, Hannah used the money from selling her house to buy two Shepherd’s Huts instead of one costly treehouse. She spoke honestly about the hard work involved, running the operation herself while raising two young children, and the later decision to stop using tents due to the UK's rainfall causing mold, eventually pivoting to simple camping pitches which, surprisingly, have proven more financially successful than the glamping units.
Hannah explained that the glamping market in the UK is now "swamped" and consumer demands have risen drastically for high-end features like hot tubs, which she resists due to the intensive operational load. Mike Harrison offered quick operational advice, advising Hannah to focus on the profit dollars of glamping rather than the margin of camping, and to maximize her higher-paying units if demand proves sufficient. Sandy Ellingson further suggested that Hannah explore agritourism, sharing success stories of farms where the experience of being around livestock (goats, cows, chickens) is enough to attract a large volume of campers, regardless of accommodation type.
Finally, Hannah shared her retreat's unique selling proposition: Goat Yoga and Goat Walking, which she found to be her most popular offerings, particularly the Goat Yoga. Interestingly, she noted that 90% of those booking the animal experiences are not overnight guests, suggesting a marketing disconnect she needs to address. She closed the show with exciting news: she purchased four baby goats to host special indoor Goat Yoga sessions during the winter, which Brian Searl vowed his girlfriend would book immediately. The episode concluded with a final call to action for operators to focus on the human element, attention to detail, and a clear understanding of the customer's desired experience.
Welcome everybody to another episode of MC Fireside Chats.
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:My name's Brian Searl with Insider
Perks and Modern Campground.
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:I've got my Irish hat on mostly because
I didn't shave my head, so I feel
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:like that's just gonna be my new look.
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:Whenever I wear that Irish
hat, you can just assume that
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:I forgot to shave my head.
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:That'll be our secret code.
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:No, it's my new look.
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:Have you seen this yet, Sandy?
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:Like I came back from Ireland and like I
feel it fits my personality pretty well.
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:Sandy Ellingson: I think
it fits your personality.
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:Perfect.
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:I love it.
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:Brian Searl: Wait till you see
my, are you gonna be at OHI Sandy?
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:Sandy Ellingson: Yes.
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:Just for one day.
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:Brian Searl: Okay.
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:I have a Irish Donal tweed
coat that I bought too.
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:I don't normally come home with
souvenirs ever, but my family
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:is at least some portion Irish.
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:And then now I wanna do a DNA
test to make sure I'm worthy of
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:wearing that coat, but I'm not sure
companies that information yet.
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:So we'll figure it out.
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:Welcome everybody.
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:So excited to be here for you.
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:This is our, is it 1, 2, 3 third
week episode of the month, the 15.
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:Anyway welcome everybody.
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:We are joined by a couple of our
recurring guests here, Mike Harrison
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:from CRR Hospitality, Sandy Ellingson
from, is it Campground Advocate?
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:Is that now you have an official name?
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:Sandy Ellingson: Yeah, it's, my
company is Sandy Ellingson, LLC.
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:Brian Searl: Okay.
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:That's what I thought.
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:I thought it was Sandy Ellingson,
but Campground Advocate is good.
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:I feel like that's a name.
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:Didn't Art Lieberman use that years
ago when he was, did you ever know Art?
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:Sandy Ellingson: I knew who he was, but
I just, that's the way they describe
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:me for what I do when I started.
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:Brian Searl: I feel like
I own that domain name.
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:So if you have a $10,000 sitting around,
I think I have campgroundadvocate.com.
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:I'm just saying.
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:Sandy Ellingson: Ah, gotcha.
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:Brian Searl: And then we have, and then
we have Hannah all the way from UK.
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:Welcome, Hannah.
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:Hannah Terry: Hi.
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:Brian Searl: Oh, we have Sangeetha
here who's gonna join us too.
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:Our other special guests.
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:So we wanna go around the room
briefly and just introduce ourselves.
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:We'll start with our recurring guest.
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:Mike, you wanna go first?
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:Mike Harrison: Sure.
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:Good afternoon.
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:Mike Harrison, with CRR Hospitality,
we own and manage luxury RVer
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:Resorts, glamping and hotels.
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:Also do consulting and third
party management work for others.
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:Thank you.
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:Brian Searl: Thanks for being here, Mike.
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:As always, Sandy.
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:Sandy Ellingson: I sold
a technology company.
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:I was already an RVer and somehow
vicariously ended up helping
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:campgrounds and the industry and it
became a second career, and I love it.
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:So I do serve as a campground
advocate as we were talking about.
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:So most of what I get to
do for campgrounds is free.
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:Brian Searl: But can you
work for me for free too?
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:Sandy Ellingson: I sure can if
you're working with a campground.
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:Brian Searl: Mike, can I work
with one of your campgrounds?
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:Mike Harrison: Not for free.
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:Brian Searl: Damn it.
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:All right.
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:We'll figure this out after the show.
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:Hannah, please introduce yourself.
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:Hannah Terry: Okay.
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:Hi, I'm Hannah from the UK.
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:I own Wildwoodland Retreat, which did
a tiny campsite camping glampsite,
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:goat yoga, different things going on.
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:And we're a farm as well, so that's
the main, it was mainly a farm.
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:And then 10 years ago I decided
to do the glamping and later
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:on a camping and other things.
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:Yeah, that, that's me.
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:Sandy Ellingson: So Hannah,
are you including a lot of
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:agritourism in your Glamping?
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:Hannah Terry: No.
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:Sandy Ellingson: That's
become very popular.
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:We have a lot of people coming
from England to one of my parks
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:that's in Agritourism Park.
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:Hannah Terry: Okay, that's interesting.
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:Yeah, the farm is just so bad
now, it is just not really earning
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:any money and husband's just a
bit down about it and it's yeah.
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:So it's not really knowing where to go
with that, with the farm at the moment.
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:So yeah, I haven't even
looked into that or, yeah.
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:Brian Searl: We're excited.
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:I'm excited to dive into your
property, learn more about it.
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:I specifically, and don't answer this
question yet 'cause we wanna keep the
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:people watching the show for a little bit.
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:'cause they won't stay just for me.
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:They stay for the special guest.
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:So I want to know if you can do
goat yoga with baby goats too,
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:or if it's just adult goats.
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:'Cause my girlfriend will
be on a plane tomorrow.
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:If you can do video with baby goats.
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:You can't answer yet, they'll turn off.
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:Hannah Terry: No, I'm not answer.
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:Brian Searl: Okay.
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:Sorry.
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:Stay tuned for MC Fireside Chats.
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:We'll reveal the answer soon.
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:Sangeetha , is it Sangeetha or Sanjitha?
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:I'm so sorry.
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:I know I'm pronouncing it wrong.
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:Sangeetha Ramkumar: It's Sangeetha
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:Brian Searl: Oh, I did get it right.
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:Okay.
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:All right.
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:Perfect.
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:Sangeetha , welcome.
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:Can you please introduce yourself
and tell us where you're from?
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:Sangeetha Ramkumar: Yes.
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:So Sangeetha Ramkumar, I'm
the owner of Dunya Camp.
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:We're a glamping property
in North Georgia.
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:I've been in business for,
this is our third year.
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:Brian Searl: Awesome.
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:Excited to learn more
about, is it Dunya Camp?
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:Did I pronounce that right?
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:Sangeetha Ramkumar: Dunya.
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:Brian Searl: Okay.
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:Excited to learn more about your business.
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:So typically how we start
this show is I'll go to my
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:recurring guests, Mike and Sandy.
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:Is there anything that has come across
your guys' desk in the last month
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:since you've all been on the show
together that you feel is worthy of
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:discussion or discourse or anything else?
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:Sandy Ellingson: We've had a, an
uproar going on since Thursday.
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:The new NEC 551 code was released
and there was a document that
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:was released internally with
all the guys doing electrical.
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:And a lot of our places that are
most popular places to go and read
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:about this kinda stuff picked it up.
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:But AI wrote the articles and
they were absolutely incorrect.
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:So I've had a, just literally over a
hundred phone calls since Thursday from
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:campgrounds that are concerned about it.
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:And so we're gonna be
putting out a paper on it.
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:We've already done a press release,
and we'll be doing I'm gonna do a
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:recorded podcast with one of the
people that's the author of the paper.
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:And we'll put that out
there for everybody to see.
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:But for right now, I just need
to my campgrounds to know,
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:you do not need to panic.
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:You do not have to convert every single
one of your pedestals immediately.
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:And it's not a requirement
on the campgrounds, it's a
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:requirement on the industry.
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:Brian Searl: So for clarity, for the
people who don't know what that is, the.
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:Sandy Ellingson: Okay.
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:So the NEC is the organization
that oversees all of the the
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:way electrical things are put
together and monitored and safe.
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:So there's been a lot of discussion
for a couple years about the hooking
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:up to your, hooking your RV, up
to the pedestals in campgrounds.
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:And it's been a very hot topic
because the types of pedestals, the
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:age of the pedestals, the safety
of the pedestals has been, concern
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:because some of the older pedestals
have not been replaced in 30 years.
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:And then these newer campgrounds come
in with a higher energy draw and there,
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:there could create some problems.
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:And so there's been a lot of
discussion on how to fix that.
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:The parks have been afraid
in the past about that.
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:And so now basically what they're gonna
be doing is just making the OEMs, the
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:people that make the RVs are gonna be
a little bit more responsible for it.
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:And there are gonna be some things coming
for the campgrounds, but not requirements
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:and things that actually might help them
long-term with marketing their parks.
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:So I'm working on that with them.
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:We'll see how that goes.
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:But it all talk, it's all
about how the pedestal at a
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:campground connects to an RV.
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:Brian Searl: Is it true that when
the government is shut down, that you
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:don't have to follow any of the laws?
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:Sandy Ellingson: Exactly.
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:Brian Searl: So I can ignore that for now.
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:'cause AI told me that too.
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:I just wanted to make
sure that was the case.
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:So don't worry about this
until the government.
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:No, I'm just kidding.
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:Definitely don't listen
to me for legal advice.
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:Mike, anything that's
come across your desk?
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:Mike Harrison: We finished up the
Glamping Show, last week, which
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:I think was, a great evolution
of what it's continued to be.
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:And I think some of the big news that
was released without, being repetitive,
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:but I don't think it's repetitive for
those that aren't aware, is, Marriott's
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:news about getting into the space.
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:Going into the deep end, obviously last
year they bought postcard cabins, but.
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:Last week they announced the
Marriott Bonvoy Outdoor Collection.
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:They were at the lodging conference in
Scottsdale last week presenting with
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:several of, we would know many of the
glamping manufacturers to get really
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:fully engaged in the outdoor space.
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:And depending on which perch you sit
on, that's a good thing or a bad thing.
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:Ultimately I think it's
an incredible thing.
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:It'll bring more awareness,
distribution, marketing, knowledge,
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:data, everything that, we've been
yammering for to help grow the space.
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:So I'm pretty excited about that.
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:Brian Searl: Yeah, I think I and
again, we don't wanna spend too
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:much of the show on it 'cause
we've covered a few other places.
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:I think we talked about it last week
on the show briefly, and then obviously
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:the Glamping Show and it's been all
over LinkedIn and we did a little bit
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:of a take with my, myself and Scott
Bahr on this, on Outwired last week.
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:And I agree with you.
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:The attention is good.
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:I think it will bring awareness to the
ability of people to who maybe have
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:not considered cabin rentals, like
postcard rentals are staying out, being
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:more connected in nature without the
walls around them of shared rooms.
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:I think to me it's questionable about
how far they're pushing into Glamping.
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:'cause the word Glamping is not
used in many places on their website
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:and there's a lot of hotels that
they're including in this package.
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:And to the best of my knowledge so far,
despite those vendors being there, and
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:obviously this is gonna change and this is
gonna evolve and we don't know where this
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:is gonna go yet 'cause Secret Creek was
there, like you're saying in Zuck and the
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:OOD mirror cabins and things like that.
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:I have I've seen hotels be part of
this collection and cabin rentals.
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:I haven't seen what I would consider
real Glamping, which doesn't have
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:a definition, but the, in like
from our industry side of it.
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:That diversity of a resort
experience around Glamping.
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:So we'll see.
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:Like it definitely is not going to hurt.
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:But I'm tempering my expectations,
and then I'll just be pleasantly
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:surprised, which I hope I will be.
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:So it'll be interesting to see.
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:Sandy Ellingson: Yeah.
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:My question was, if you put a tent
on a patio on the 12th floor of
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:the Hilton in New York City, and
they have to go inside and use the
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:public bathrooms, is that glamping?
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:But they're getting $700 a night for it.
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:Brian Searl: I don't know.
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:It's a good business model.
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:Sandy Ellingson: So.
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:Brian Searl: Who cares what it's called.
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:Mike Harrison: I think as we've spoken
on this show multiple times, glamping
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:can be whatever you define it as, right?
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:Brian Searl: Yes.
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:Mike Harrison: There are the pure,
there are the purists who say
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:glamping is only a yurt on the side
of a cliff overlooking the stars.
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:There's no one around you.
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:But, I think as we're seeing Glamping
evolve to many different definitions,
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:there's glamping in an RV resort,
there's Glamping only properties,
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:there's multiple glampings, there's
Auto Camp, there's postcard.
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:And I think ultimately you know what it
does is it just, it, it brings awareness
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:to the space and will absolutely
have people hunting for outdoor
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:hospitality, whatever that looks like.
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:However that's defined
from a glamping standpoint.
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:It will provide, marketing dollars
power driving for data that we
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:haven't, been able to be fully
successful with on our own yet it
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:will absolutely evolve the space.
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:So whatever that looks like
and how you define whatever
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:they deliver to be determined.
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:But it for sure will, will
enhance the space overall.
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:Brian Searl: I for sure agree with that.
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:It for sure is going to
push operators forward.
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:It's gonna evolve the space.
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:Yeah, I'm a hundred
percent on board with that.
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:I'm just not sure how much of a
benefit it's gonna be to the existing
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:glamping industry, but we'll see.
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:Like I'm not, I'm neither
optimistic nor pessimistic.
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:I'm just saying let's see, 'cause
glamping we looked at the website
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:is not all over the place.
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:Yeah.
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:Right there.
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:Which it doesn't need to be.
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:That's not the, necessarily
the word that has to be used.
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:I think outdoor hospitality,
luxury camping overall is
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:probably a better fit, but.
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:Sandy Ellingson: And I was actually
working on some of the research for one
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:of the hotel chains vicariously through a
friend, and when they researched the word
266
:glamping, they strategically chose not
to use it because all of the historical
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:research they found, not just not looking
at current, but everything, there was
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:more references to glamping or being a
glamper from what its original context
269
:was, which meant you were camping in an
RV, tent camping was camping, glamping
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:was camping in an RV, and so they did
not want to be confused with that.
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:And so that's why they're
strategically not using that.
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:Brian Searl: What do you think Sangeetha?
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:Sangeetha Ramkumar: I agree.
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:I think glamping is really not
something even, so I used to work
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:for IHG for 11 years, it was.
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:Brian Searl: Okay, now we're even
more interested in what you think.
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:So go ahead.
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:We're interested before, but I'm just
saying that adds a credibility layer.
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:Sangeetha Ramkumar: Yeah.
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:So yeah, that was my world.
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:It's just, yeah, they're, the optics
are important and they're not gonna
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:invest in something that they're
gonna have to spend a lot of money
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:to overcome existing meanings.
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:They're just not gonna do that.
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:They're just gonna take the easy way out.
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:So yeah, I agree.
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:I think glamping is gonna
be less relevant to them.
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:Luxury camping, outdoor hospitality
are gonna be much more viable.
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:Brian Searl: So I know we want to
talk mostly about Danya Camp on here.
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:But will you please give us your, just
from working at 11 years at IHG, how do
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:you feel like the hotel industry will
change, evolve, adapt to the space.
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:Sangeetha Ramkumar: To this space?
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:My gosh, I think there's
already rumblings.
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:Brian Searl: Yeah, there is.
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:But will they dip their toes into it?
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:Will they go more into it
like Marriott will they?
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:Sangeetha Ramkumar: It's
still nascent, right?
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:When you think about large companies like
that, they're not interested in smaller
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:properties and right now the landscape is
a bunch of millions of smaller properties.
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:That's not something
they're interested in.
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:It costs them too much money to
go chase these smaller deals.
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:They're looking for consolidated
entities, whatever that is.
303
:Like design hotels, Marriott, as an
example, some guy put a bunch of hotels
304
:and called it design hotels, but he did
all the grunt work and there were quite
305
:a few properties under that umbrella.
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:And Marriott just swooped
in and bought that.
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:So it's, that's what I'm
envisioning is gonna happen if
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:the glamping operators are smart.
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:They're not gonna go one by one
to find these smaller deals.
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:So that's just my take from based on.
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:Brian Searl: So we either need a glamping
operator that's going to build their
312
:own brand, almost an Under Canvas did.
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:Exactly like Under Canvas did.
314
:Or something like that.
315
:Or a postcard cabins, or things like that.
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:Or we need somebody who's gonna do some
consolidation work, some standardization
317
:work of acquiring existing properties
and turning them into something similar.
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:And then Marriott acquires them.
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:So like it eats up the food chain.
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:Sangeetha Ramkumar: Exactly.
321
:That's pretty much all.
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:Brian Searl: Okay.
323
:Tell us about, is it I don't know if I'm
pronouncing it right, Dunya Camp, Dunya.
324
:I feel like I'm pronouncing it wrong.
325
:Sangeetha Ramkumar: Yeah, but there
were other way to pronounce it is Dunya.
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:Brian Searl: Dunya.
327
:Okay.
328
:Yeah.
329
:Yeah.
330
:So tell us about Dunya Camp.
331
:Sangeetha Ramkumar: Yeah.
332
:So this was a post IHG post
COVID or during COVID project.
333
:It was actually my, one of my, what I
called my little project, which ended
334
:up being not so little after all.
335
:'cause I was chasing so many
other deals at that time.
336
:Mostly in the traditional hotel space,
but somehow this is the one that kind of
337
:survived, it, and it was a lot of work.
338
:As they say, it's the same amount of
work, whether you're doing a hundred
339
:million dollar deal or $5 million deal.
340
:So yeah, so this was, I've
always wanted a brand of my own.
341
:I just didn't think it was gonna be
in the Glamping luxury camping space.
342
:But it just happened, I think I
also got married and my husband
343
:is very much an outdoors person.
344
:He's an outside cat.
345
:I'm an inside cat.
346
:And so we had to compromise on vacations
and so that was the genesis for the
347
:idea is we went camping and I was
like, how do I do this but not this?
348
:And yeah, that's how the idea started.
349
:Brian Searl: Did you say it started
as an IHG project or you were
350
:just workingat IHG that time?
351
:Sangeetha Ramkumar:
Yeah, this was post IHG.
352
:Yeah, this was, I left right before COVID
to go do my own thing and then COVID
353
:happened and I had all this free time.
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:Brian Searl: So what was your idea behind
this when you first got it started?
355
:Sangeetha Ramkumar: So it was based on a
camping trip that I took with my husband.
356
:We went to we went out west and
camped for three nights, and it
357
:was quite, quite experience for me.
358
:I'm not really a camper.
359
:And it was just one of those conversations
you're like this would be nice, but if,
360
:and then all of a sudden in my hotel hat,
it's I wonder this could be something.
361
:Not that Glamping wasn't a thing.
362
:Brian Searl: Yeah.
363
:Sangeetha Ramkumar: Marriott was
putting up tents at Coachella for
364
:years, so it wasn't anything new.
365
:It's just was new to me.
366
:So I had to do a little bit more research
and yeah, we really liked the idea
367
:of it being some something different.
368
:It's not.
369
:Brian Searl: So how did.
370
:I like what, I guess my first question
is what makes doing a camp different
371
:in your mind and through your eyes?
372
:Sangeetha Ramkumar: I think the
design, we really invested heavily
373
:in creating something that felt very
different from your everyday world.
374
:That was important to me.
375
:'Cause when you spend this kind of
money, you wanna be somewhere else.
376
:And so having the opportunity to
drive two, three hours and feel
377
:you're in a completely different
continent that, that was the draw.
378
:So we wanted to create something
that was very special, very
379
:beautiful, very crafted.
380
:Didn't feel like, 'cause even
luxury hotels these days,
381
:it's just mass produced.
382
:Yeah, the room is all the same.
383
:You spend $2000 a night,
it's still the same room.
384
:We try to make it a little bit bespoke.
385
:Not everything is bespoke,
but quite a bit of it is.
386
:Brian Searl: Did you
model it off something?
387
:Did you see, take
inspiration from anything?
388
:Did you.
389
:Sangeetha Ramkumar: Yeah, quite a bit.
390
:Gosh, we looked at Jack's camp,
all of the South African projects.
391
:Yeah, quite a few hotels.
392
:More kind of old school lottery hotels.
393
:A lot of Moroccan Riyadh.
394
:Yeah, it's quite, it was all over the
place in places I've been to, liked.
395
:Brian Searl: It is interesting to me,
like I, and we've had a couple guests
396
:mention this on the show previously,
but how I don't know if it's fair to say
397
:this, I haven't done enough research,
but I think like you could say that
398
:glamping was basically modeled off of
some of those African camps, right?
399
:Sangeetha Ramkumar: Yeah.
400
:And then if you go back, even historically
it was modeled off the Kings, the Indian
401
:Kings elaborate tents, so do the Persian
Kings, those tents are now sitting in a
402
:country house in the English countryside
actually, and you can go see them.
403
:They're quite elaborate.
404
:Yeah, they're, it was
the original glamping.
405
:It was for royalty.
406
:And.
407
:Brian Searl: I feel like
that would be a good show.
408
:Mike, can you sponsor me
on a trip to go see those?
409
:Mike Harrison: I'll be right there.
410
:Brian Searl: Okay.
411
:Thank you.
412
:Sangeetha Ramkumar: Yeah,
so there's some precedent.
413
:Yeah.
414
:Thing it goes back centuries.
415
:Brian Searl: It really it
is, it's fascinating to me.
416
:And I guess I, maybe that's a story
that we for sure need to dive into.
417
:Sharah, if you're listening, we need
to find some guests to talk about that.
418
:Maybe we can find the people from the
property who have the tents or just maybe
419
:even a couple historians to talk about
it, because I think that's something
420
:fascinating that like we talk about
Glamping is new in the United States,
421
:and then we talk about how the UK, we're
gonna get to Hannah here in a second.
422
:But like how, glamping is much more
evolved in the UK but like nowhere is
423
:as evolved as what we're talking about
with the Pharaohs and the Kings and the
424
:African safari camps and things like that.
425
:And that's the roots of where
all that stuff come from.
426
:I think it would be fine.
427
:Funny, not funny.
428
:It would be interesting too.
429
:Learn the history of all of those things.
430
:So tell us how did you end up choosing
your location and where you're at and
431
:what your kind of mission is, and who
your guests are that you wanna serve?
432
:Sangeetha Ramkumar: I'm from Atlanta.
433
:That's where I live during
the Olympics in:
434
:I've been there since then.
435
:And so Georgia is my home state.
436
:So I did look for land.
437
:It took a year.
438
:Land I think is the most important
character in land, in luxury camping.
439
:It's just, it's the
primary it's the main star.
440
:So you've gotta find the right land.
441
:It's gotta feel good, it's
gotta have the good views.
442
:It's gotta be worth, driving
up there and being there.
443
:So it took us a while.
444
:I think that was the hardest part.
445
:It was finding the
right piece of property.
446
:We looked all over Tennessee, North
Carolina, and then ended up in North
447
:Georgia, but actually the northwest
corner of the state, which I have no clue.
448
:I had no clue.
449
:I didn't even know how
this portion existed.
450
:But I saw the property advertised on
Land Watch and they had this company
451
:out of Colorado had just bought.
452
:I dunno, several hundred acres and they
were carving it up and yeah, we went
453
:to go see it and it was just stunning.
454
:Brian Searl: Mike, I'm curious I'm gonna
put you on the spot here for a second.
455
:Mike, have you, has CRR ever considered
like doing a glamping only resort,
456
:either from management or from ownership?
457
:Mike Harrison: Absolutely.
458
:We've considered several times.
459
:We've looked at a couple on our own.
460
:We've still got a couple pieces of land
that we've been, looking to cultivate
461
:for three or four or five years.
462
:We just haven't found the right best
use case and the demand factor, we just
463
:haven't felt was the right opportunity.
464
:We've spoken to multiple
investors and partners.
465
:About glamping only.
466
:We have three that we're working
on right now that are in various
467
:stages that may or may not come to
fruition that will either be partners
468
:or con or management companies on.
469
:But it's, the glamping only
properties, we go back to the earlier
470
:discussion, there's several versions.
471
:Like looking at Sangeetha's property,
there's seven, eight, $900 a night type
472
:units, which, you're not typically gonna
find a 40, 50, 60 Glamping only unit
473
:type property of those kinds of units.
474
:They're typically gonna be, three to 10
to 12, Bolt Tree Farms is another one.
475
:There's examples of those.
476
:And then there's the, $ 300 to
$700 type units, Auto Camp version,
477
:if you will, postcard cabins.
478
:And it depends on what kind
of access to capital you have,
479
:what your demand factors are.
480
:I think it's becoming more, and we just
talked to a client yesterday where five,
481
:six years ago we pitched something.
482
:They had pitched something, I should say.
483
:And it was a 60, 70 unit
project and back then nobody
484
:had heard of that kind of thing.
485
:And now it's back on the
table five years later.
486
:Feasibility study says it works.
487
:And long story short is yes, it just
needs to be the right opportunity.
488
:They're far more expense.
489
:They're outdoor lodging units.
490
:Brian Searl: Yeah.
491
:Mike Harrison: But it also depends
again, what your definition.
492
:If you're a purist and you want three,
five units on the side of the Grand
493
:Canyon versus a 60 unit glamping property
they're not exactly the same thing.
494
:Brian Searl: No.
495
:Mike Harrison: Which
is what's fun about it.
496
:They never will be.
497
:It's not a courtyard
compared to a courtyard.
498
:Compared to a courtyard.
499
:They're all unique,
they're all individual.
500
:They all have.
501
:Bespoke DNA, and so it's not
a one size fits all answer.
502
:I don't know if that
answered your question.
503
:Brian Searl: Yeah, I think so.
504
:That's the 'cause we hear, we, like
I, I come from this world of mostly RV
505
:resort hybrid cabin rentals, glamping,
and then I'm getting into over the last
506
:five years the pure glamping resorts.
507
:And so it interests me to hear
from the people who have started
508
:in the RV Resort environment.
509
:Is that still now that you've been exposed
to glamping and the changes in consumer
510
:behavior and the rise of places like Hip
Camp and Harvest Hosts and the need for
511
:greater experiences and the diversity of
the economy and all those things, are you
512
:open to like maybe camping or whatever
you wanna call it, can exist without
513
:RV's in some places in the right use
case with the right feasibility study.
514
:That's I wanna get to Hannah's story, but
I have one more question for you, Mike.
515
:If Marriott opened franchising for
an outdoor resort that was more
516
:of a hotel, but still connected
to nature, would you be in line?
517
:Mike Harrison: A hundred percent.
518
:We're an approved Marriott
manager company right now.
519
:Number one.
520
:Number two is, if you look at
the new Marriott Bonvoy Outdoor
521
:Collection they didn't just open
450 glamping resorts, right?
522
:If you go through them,
they're curated properties that
523
:are outdoor hospitality ish
524
:That include experiences more than
like what Sangeetha property is,
525
:which is built out of the side of
a mountain in an incredible unit.
526
:You know where this goes
and how this evolves.
527
:It's very nebulous, which I think is good.
528
:Because it can be one of
many different things.
529
:So they've already opened it.
530
:That's the entire intent of that
out Outdoor Bonvoy Collection is
531
:to, create this different segment.
532
:But what it ends up being,
is up for discussion.
533
:And I don't think anybody
will be able to answer it.
534
:If you look at that collection
of properties not one of
535
:them is gonna be the same.
536
:Brian Searl: No, but I think
that's the beauty of it, right?
537
:I think the idea is I want to have a
place where I can be connected to nature.
538
:And if that's in a separate individual
safari tent, if that's in a disconnected
539
:postcard cabin, if that's in a resort
in Costa Rica where like maybe three
540
:or four people are next to me, but I
have my own private balcony overlooking
541
:the jungle and I can walk out the
back door and go on hiking trails
542
:through the rainforest that's what
I just wanna be connected to nature.
543
:And I think there's so many different
opportunities for ways to do that,
544
:that Marriott is gonna open up kind
of that, like you said the capital,
545
:the vision, the ability for people to
more seek legitimacy, I think in this
546
:industry, not that it's not legitimate
already, but from banks and cities and
547
:developers and all those kinds of things.
548
:I think it brings in those.
549
:Mike Harrison: And you just said
it is how I define it, right?
550
:Outdoor to, access to the outdoors.
551
:If you go back to the original
definition of glamping, it's
552
:glamorous camping, right?
553
:And so what does that mean?
554
:There is no, you're gonna break the law
rule depending on how you define it.
555
:But we just had a session yesterday
with our entire leadership team
556
:about, is it a vacation rental
unit or is it a glamping unit?
557
:And really to me, what differentiates
the glamping unit is how do you
558
:leverage the outdoors, right?
559
:What, where is your property sit?
560
:What does the programming look like?
561
:How are they engaging wellness?
562
:What's the holistic experience?
563
:Because otherwise it's a vacation rental
unit, you might as well Airbnb put the
564
:code in the door, enjoy your status.
565
:Brian Searl: There's some
pretty nice Airbnbs that are
566
:connected to nature though.
567
:But anyway
568
:Mike Harrison: Of course, of course.
569
:But that's exactly how we defined
it yesterday is really, where these
570
:units differentiate themselves is you
have access to the outdoors in some
571
:form or fashion, and then the unit
is, while it's certainly important
572
:component, it's the experience that, that
separates it more than anything else.
573
:Brian Searl: For sure.
574
:And I should have.
575
:Mike Harrison: I'll shut up.
576
:Brian Searl: No, I should have I should
have led up this for the show too.
577
:Sangeetha or Hannah, after we talk
to you in a second obviously feel
578
:free to ask, like we want you guys to
be interactive in the conversation.
579
:Please don't feel like we have
to wait for you to come to you.
580
:So if you have a question for Mike or you
have a question for Hannah or Hannah, you
581
:have a question for Sangeetha or whatever.
582
:Please.
583
:We're just, the more I, the less I
talk, the better the show will be.
584
:Hannah, please.
585
:So sorry it took so long to get to you.
586
:We were having a good conversation and
I know it's late over there in the UK.
587
:Tell us about your property please,
but don't give away the goat yoga yet.
588
:Hannah Terry: So our
farm's about 240 acres.
589
:So it's a small farm.
590
:It, so it's my husband's family farm.
591
:His granddad bought the farm.
592
:And 10 years ago a bit, no, 10
years ago I started the glamping.
593
:Prior to that few years before I was
training as a lawyer and I was in my last
594
:stages of training, but I became quite
ill with something called LED sensitivity.
595
:A lot of people dunno what it is.
596
:It just means you can't
be around like the laptop.
597
:I'm, I've got everything wide.
598
:There's no wifi, no
phone nothing wireless.
599
:Yeah.
600
:Brian Searl: Okay.
601
:Hannah Terry: So I became really,
I came really sick in my career.
602
:Okay.
603
:So I had to just leave it, and then I
just spent money, like everyone does.
604
:Trying to get better from something, spend
a lot of money on trying to get that.
605
:Anyway, I had a house that was
my only home in the age of 19.
606
:And then obviously I moved in
Mark at the farm and I sold my
607
:little house to buy, first of
all, I was gonna get a tree house.
608
:Okay.
609
:To have on the farm in this beautiful
area on the valley hillside.
610
:But the ones I was looking
at were hundred 20,000.
611
:And that was the money I had.
612
:127,000 pounds from my house that I sold.
613
:And then my mom she lives in Australia,
but she was over at the time and she
614
:said, why didn't you look at these shack.
615
:You could get two for the less than that.
616
:So that's what I ended up getting
to two Shepherd's Huts to begin to
617
:earn myself some money because I'd
always been quite self-sufficient
618
:like that and had my own career.
619
:So I wanted to do something
and the farm was never earning
620
:enough for the family really.
621
:So that's how it began.
622
:And my daughter was 18 months old and
that was fun trying to do everything
623
:with an 18 month old in tow.
624
:And my son was about five there.
625
:And I did, yeah, I did everything then I
did all the cleaning, I did the ironing.
626
:I run and got the breakfast
packs, the barbecue packs the
627
:milk from the local dairy.
628
:Oh my gosh.
629
:I never realized how
much work it would be.
630
:It was a lot.
631
:Yeah.
632
:Brian Searl: That's why
I am a podcast host.
633
:I'm not brave enough.
634
:Hannah Terry: I was like, oh my gosh.
635
:And I had a friend who helped do some
cleaning after I, was it the first year?
636
:Maybe I got to help, but it was now
and then I still did most of it.
637
:Yeah.
638
:And yeah just full on.
639
:But two Shepherd's Huts.
640
:So we've got like a Rewild Valley.
641
:So 10, 10 years ago, actually same time
we put the Shepherd's Huts there, we
642
:stopped putting the cows in so much.
643
:So instead of one oak tree in the
valley, we now have loads of trees.
644
:So it's remodeled itself.
645
:And we have Sheperd's Huts on a
valley hillside, all on its own.
646
:No one else around.
647
:Not near a road, not near any houses.
648
:And then we had the woodland hut
in our ancient woodland, which is
649
:about 10 acres of ancient woodland.
650
:And we don't have the
Woodland Hut there anymore.
651
:'cause we took it away because
we thought we'd do something
652
:different, something bigger.
653
:'cause these Shepherd's
Huts are quite small.
654
:They're like 15 foot by six
foot seven, something like that.
655
:But then we never did
anything in the woodland.
656
:So the Woodland hut is now sitting
out on our field not knowing
657
:what we are gonna do with it.
658
:But I have made a
decision with the Valley.
659
:One to get, to build a larger unit
because it's not big enough for family.
660
:I want to be able to have
families stay comfortably.
661
:So that's gonna be our focus, but
it's just gonna be one nice unit now.
662
:'Cause we haven't really got funds to
do two anyway now, to be honest, really.
663
:So we need to do one nice one.
664
:Three years ago we started just doing it.
665
:Oh no.
666
:Before that.
667
:So we missed out a bit after COVID.
668
:I decided to buy some of these
Lotus Bell tents I you seen in
669
:the stargaze at Lotus Bell Tents.
670
:Beautiful tents.
671
:Okay.
672
:I bought two of those and that's, so
we had the two hearts and the two Lotus
673
:stargaze and we run those for two years.
674
:So that was the first year
after COVID, and that's when it
675
:became really busy that year.
676
:Everyone was desperate just
to come out get out in nature.
677
:But at the same time in England,
a lot of people started opening
678
:up campsites, glampsites a
lot easier than it was for me.
679
:So for me it was hell going to the
local council, they were awful.
680
:They were not supportive.
681
:But come COVID time people could get these
special licenses, it was a lot easier.
682
:Okay.
683
:So a lot more popped up.
684
:But we thought, yeah, we'd
run this, we'd be busy.
685
:And but to be honest, the tents in the
second year, and it was a hot summer.
686
:We began to get mold on them and I was
like, what is, I can't be doing this.
687
:I can't.
688
:So we just did two years of the
Glamping tents and that's it.
689
:Got rid of them.
690
:Brian Searl: Yeah.
691
:There's a lot of rain in the UK I
feel like that's probably a, an issue
692
:for people with those kind of tents.
693
:Hannah Terry: Yeah.
694
:Yeah.
695
:And it was I guess as well, one's on
the side of the woods where you get
696
:the sun and then you get obviously
the change in temperature and then
697
:that's when the mold comes, doesn't it?
698
:And I thought, oh, I can't do this.
699
:Yeah.
700
:And yeah, the rain one year wasn't so
good and yeah, we just stopped doing,
701
:went back to the huts and then opened
up for some camping pitches instead.
702
:That's the best thing I could
have done is the camping pitching.
703
:Yeah.
704
:Brian Searl: So I'm curious as a
smaller operator, can I call, is that
705
:fair to call you a smaller operator?
706
:Hannah Terry: Yeah, it's tiny.
707
:Tiny, yeah.
708
:Brian Searl: As a smaller operator,
how do you look at it's been 10
709
:years, you said since you started
your first glamping accommodation.
710
:Yeah.
711
:Or whatever we're calling it.
712
:We haven't decided yet.
713
:The outdoor hospitality Marriott, non
bonvoy, glamping, luxury camping, RV,
714
:adventure, whatever we're calling it.
715
:So since it's been 10 years since
you've had that, have you, you've
716
:watched the glamping industry maybe in
the UK grow up and change around you.
717
:Hannah Terry: Yeah.
718
:Brian Searl: Does that impact how
you think about operating your
719
:business, or are you just satisfied?
720
:Yeah.
721
:Like how does that.
722
:Hannah Terry: Yeah, okay.
723
:So what's happening, it used to be
bell tents, a lot of bell tents.
724
:That was the first thing, shepherd huts.
725
:Then it's exploded into so
many shepherd huts and then.
726
:Yes, tents.
727
:But now it's evolved to more
more high-end stuff really.
728
:So we are left behind a bit, really with
our shepherd huts 10 years ago compared
729
:to, everybody wants the hot tubs now.
730
:That kind of thing, I don't want
to, I don't wanna be doing that.
731
:I don't really wanna be,
the water flow's quite slow.
732
:It helps, it's very off-grid anyway.
733
:I don't wanna be empty hot tubs
every 48 hours trying to work
734
:out what to do in the water.
735
:I like people who just wanna
come for nature and the location.
736
:It's stunning where it is.
737
:It, so it's definitely the demands
have got higher, I would say a hundred
738
:percent from just being a beautiful
place in, a beautiful place in nature
739
:with yeah, simple accommodation really.
740
:It's changed a lot and there's
so much in England now, it's
741
:swamped really in the market.
742
:Brian Searl: Do you feel like, has
it changed the consumer demand for
743
:the types of accommodations they
want or has it expanded the market?
744
:To just reach more people?
745
:Hannah Terry: Yeah, good question.
746
:I don't know, because looking at the,
what we've earned actually saying it,
747
:so what we've earned from the first
year to now, I was thinking it's about
748
:the same, but actually saying that
it's gone down if it's the same amount
749
:of money, if it was 10 years ago.
750
:So yeah.
751
:May yeah.
752
:I mean we get a lot of returning guests.
753
:We get a lot of people who love it here.
754
:But I, so at the moment I'm a bit
confused what to do for the best.
755
:Really.
756
:I'm in that situation at the moment.
757
:I know the camping has done better
really than the glamping put together.
758
:'Cause I know that was one of the
questions for me to look at list was
759
:does the higher end, like the glamping
support the, more of the building
760
:facilities for the camping and things?
761
:Actually no, for me, the camping has been
better financially than the glamping.
762
:'cause there's so much to think about
with glamping units so many costs.
763
:And with the camping, there's just not.
764
:Brian Searl: Can I put
you on the spot, Mike?
765
:How would you diagnose this
and help her decide what to do?
766
:I know you only have 30 seconds
and there's obviously deeper things
767
:and things you need to know and all
that, but how would you just start
768
:to approach this if you were her?
769
:Mike Harrison: To me, numbers
and data always tell the story.
770
:You got to analyze, which has
the higher revenue potential,
771
:but it isn't necessarily about
revenue, it's about profit.
772
:And so what we always say is if you look
at, profit from a margin standpoint,
773
:your RV site is always, your camping
site is always gonna be more profitable.
774
:From a margin standpoint, however,
your glamping is always gonna be more
775
:profitable from a dollar standpoint.
776
:You can't take margin to the bank,
you can take dollars to the bank.
777
:What answers that question is
what is your demand, for those
778
:and what is your operational load?
779
:It's a far bigger question
than just, throwing that out.
780
:But I would look at your numbers
and analyze, what is your potential,
781
:but what is your more profitable,
which is gonna be the glamping.
782
:It's just a question of, what's the
demand for there that you can drive that.
783
:Brian Searl: Yeah, for sure.
784
:I, it's way more complex, right?
785
:I just wanted to give our audience
to people who are listening and then
786
:her some, like, where do I start?
787
:'cause I think that's a big blocker
for a lot of people who are building
788
:glamping sites or trying to expand or
deciding whether to add RVing or subtract
789
:RVing or whatever else is where do
790
:Mike Harrison: it's, it's a
good point, Brian and the way
791
:we look at it too is, you can.
792
:And there's different
kinds of glamping, right?
793
:Especially if you already have
Campspots that have hookups.
794
:You can certainly look at park models,
which you can just plug and play, right?
795
:You can get some cabins, that are
designated as RVIA vehicles, park models
796
:that you can classify as glamping, which
you'll certainly get a higher rate at.
797
:And, you can be flexible with your space.
798
:You can move them.
799
:Not that you would, but
in and out, so to speak.
800
:Versus, what's a different type
of Glamping unit, like a yurt or,
801
:permanent structure, et cetera.
802
:But really the demand will dictate,
what you can and should do if the
803
:demand says if you're sold out
every weekend on your Glamping units
804
:then you're not charging enough.
805
:And if you're sold out on your glamping
units, then you could probably use more.
806
:But in general, you're going to
want to land on as many Glamping
807
:units as you can that remain
profitable while you're maximizing
808
:your occupancy revenue and profit.
809
:The answer to that is the
individualized, per property.
810
:Sandy Ellingson: Yeah.
811
:And I don't know more all about what you
do on your farm, Hannah, but I've got
812
:two parks that are agritourism parks.
813
:I don't own 'em.
814
:I work with them.
815
:One is in central Florida and he has
Longhorn cattle, and he's the one that I
816
:was telling you people have heard about
him and they fly in from New York and
817
:all over the world 'cause their kids
have never seen a live cow, never seen
818
:a goat, never seen all these things.
819
:And literally he's got all this property.
820
:He could probably put
10,000 camp tents on it.
821
:He only had 10 hookup sites for RV.
822
:But people will come in and stay in
tents even though they may or may
823
:not be campers for the experience of
seeing what's going on in his farm.
824
:My other friend she runs
a, an equine therapy.
825
:She had to have a big farm.
826
:She's big into horses, so
she does equine therapy.
827
:Her husband was construction, had no
insurance, and fell off a ladder off
828
:the top of a roof and broke his back.
829
:11 months in a cast, and they
were about to lose the farm.
830
:And so she came up with this
idea of inviting people to come
831
:to their farm and just, if they
had an RV, they were boondocking.
832
:If they wanted to come in tent camp, they
could bring their own tent or she would
833
:sell 'em one and just a rent 'em one.
834
:And literally in three months, they
had paid off all of their debt for
835
:their past, for the past due bill from
her husband being out because people
836
:would come just to camp on their
property, kinda watch what was going
837
:on with her equine, see the horses.
838
:They also had chickens and goats
that they just had for fun.
839
:Her oldest son was 17 years old and
they would do a big breakfast where the
840
:kids would go collect the eggs and they
would, they also had pigs and stuff too.
841
:But anyway, the little kids that
were coming, they were getting the
842
:eggs out of the hen house and they
thought they were getting to eat
843
:the eggs that they had just gotten.
844
:And so it was this huge thrill for them.
845
:And so then, they've combined that
now, but they have one event a year
846
:that's a big music thing that benefits
her equine nonprofit that brings in
847
:over a hundred thousand in net profit.
848
:And they never invested in one piece,
not a building, not a tiny home, nothing.
849
:They bought tents from Walmart, so I
think there's a lot of possibilities for
850
:where you are just to get started and then
that may fund more of what you wanna do.
851
:So you get to where Sangeetha is.
852
:I text you and saying, I'm three
hours south of you and I have
853
:got to come see your location.
854
:Sangeetha Ramkumar: Come visit.
855
:We'd love to host you.
856
:Brian Searl: Charge
her a double Sangeetha.
857
:Sangeetha Ramkumar: Yeah.
858
:Brian Searl: She's got money.
859
:She's got seven RV and
travels around the country.
860
:She's got like 700 camps she works with.
861
:You gotta, oh, we did, you did say
you work for free though, didn't you?
862
:All right.
863
:Maybe.
864
:Sandy Ellingson: Yeah.
865
:But, the industry takes care of me.
866
:They make it, they understand
the importance of having good
867
:campgrounds and enough of the, what
we call known and desirable sites.
868
:And so they take good care of
me to make sure I am helping
869
:to solve industry problems at
campgrounds, and it just works.
870
:Brian Searl: How do you think about
this Sangeetha at your property?
871
:How do you think about the guest
experience and how you continue to evolve
872
:that for the people that you're serving?
873
:Sangeetha Ramkumar: Yeah, I mean
I think that's, and that, that's
874
:the core of what we do, right?
875
:At the end of the day, we wanna
create something that people feel
876
:like it was worth their money to
come, come here and spend the time.
877
:Yeah, I mean it's it's obviously
maintaining the properties, spend
878
:a lot of time in maintenance.
879
:'Cause that's the one thing I
noticed, something I've been in the
880
:business for most of my adult career.
881
:And I know that even at the Six
Senses, that a thousand dollar a night
882
:experience can go down very fast.
883
:If the willing is just in such
bad shape, it could be clean.
884
:But if it's ratty looking, you
lost to lost the first impression.
885
:So we take, we spend a lot of
time in maintaining the property.
886
:We don't really do a lot of landscaping.
887
:We just clean it up 'cause we wanna
keep it wild, not make it look like a
888
:subdivision, 'cause that's just not.
889
:Brian Searl: Probably a good idea.
890
:Sangeetha Ramkumar: Yeah.
891
:Yeah.
892
:So to have the kind of wild feel
like you have these tents that just,
893
:that popped onto the middle of the
wilderness, the look we're going for.
894
:But we keep it clean.
895
:Yeah.
896
:We maintain it.
897
:And also we have as one of the emails
you guys sent to asking about the
898
:check in and the checkout days.
899
:Yeah.
900
:We do that for two reasons.
901
:One is operational the cleaning crew.
902
:We have two cleaning crews.
903
:They actually drive in
from from Metro Atlanta.
904
:Not Atlanta Central, but
somewhere in the area.
905
:And they have to make a living.
906
:They're not gonna come for
just one unit, two units.
907
:So we consolidate check-ins to three days.
908
:It also helps the guests because we
don't have people on the property
909
:blowing the deck, vacuum cleaners.
910
:It's very quiet.
911
:Yeah.
912
:So it's like a show, the show starts
and the show ends, and then we.
913
:Brian Searl: It's a good way to put it.
914
:Sangeetha Ramkumar: To get it
ready for the next, the next show.
915
:So that's how we operate and
it works out great for us.
916
:We get everything done and
there's nobody on the property.
917
:Some guests do stay over.
918
:We just let 'em know, Hey,
we're gonna have our crews on
919
:site getting but's still rare.
920
:It happens.
921
:It's happened three times and
in three, almost three years.
922
:So yeah, is huge.
923
:Sandy Ellingson: I'm interested
how much personal hospitality
924
:is involved in what you do?
925
:How much interaction do you
have with your guests or your
926
:staff have with your guests?
927
:Sangeetha Ramkumar: Very little.
928
:We, if we're on sites, we meet them,
but to be honest, most of our guests,
929
:they're like, if you tell 'em, Hey,
do you want us to show you the tent?
930
:They're like, we got it.
931
:Some of them wanna meet
us, some of them don't.
932
:But you feel it's very
personal in different ways.
933
:There's, I write a handwritten
note to all the guests.
934
:We need them a little gift.
935
:So there's different ways of doing luxury.
936
:It's not just shoving people in
your face with the whole kind
937
:of master servant type model.
938
:That's very old school luxury.
939
:So we don't do that.
940
:We feel very taken care of and our guests
love it, and they're just left alone.
941
:So I say it's a great place
to go have an affair 'cause
942
:no one's gonna know, no one's.
943
:They wanna hide people
that, don't want paparazzi.
944
:We just.
945
:Brian Searl: There's no Coldplay
playing next door or anything, or.
946
:Sangeetha Ramkumar: What is it?
947
:Brian Searl: There's no
Coldplay playing next door for.
948
:Sangeetha Ramkumar: No, it, yeah.
949
:Unless you count the deer across
the mountain, just keepers.
950
:Brian Searl: It is interesting.
951
:Go ahead.
952
:Please finish.
953
:I'm sorry, go ahead.
954
:Sangeetha Ramkumar: No, I said
it's very private, so yeah, we
955
:don't really the guests interact
through what we created for them.
956
:Not so much we, in their face.
957
:Brian Searl: What you're saying I
think is so foundationally important
958
:to just understanding, like we
all talk about experiences and
959
:that's obviously very important.
960
:We all talk about the type of
units and that's very important.
961
:We talk about the landscaping and
the design, but just that piece of,
962
:I think there's often a mindset.
963
:Between a lot of the operators that
like, I wanna be friendly, I wanna
964
:meet the guests, I wanna be personal.
965
:And that for sure helps.
966
:And that is for sure a benefit
and things that many people will
967
:remember and write about reviews.
968
:But I think it's worth remembering
sometimes that there are certain
969
:people who like it certain ways
in certain people who like it.
970
:Other ways.
971
:Like me, I went to I, I stayed in
this old castle in Ireland a couple
972
:weeks ago and it was an Airbnb and
we ended up being the only people in
973
:the, like it was just a tower, right?
974
:Like I wanted one that was really old
and looked like a castle inside versus
975
:a, the queen's esate or something.
976
:So I wanted to know, I was in a castle
inside and outside, and so it was an
977
:Airbnb, but and we had the note from the
guest and or from the host who was there.
978
:And there's four rooms in this tower
and we're all the way in the top
979
:and we're the only people there.
980
:And it was like, just let me know.
981
:I'm happy to come out and meet you.
982
:You can play with the dogs
and all that kind of stuff.
983
:And I like, I thought about it for we
only stayed there one night I really
984
:like to meet this woman, but like also.
985
:It feels like we're just alone in
this castle, and it's just really
986
:cool to just be alone in this castle.
987
:If there had been other guests there,
maybe I would've met her and I don't.
988
:So I went between both things and
we never ended up meeting her.
989
:But it's just interesting that
push and pull between like, how
990
:both things can turn out to great
experiences for different people.
991
:Sangeetha Ramkumar: Yeah.
992
:It's just wasn't sustainable for us.
993
:We're not a regular hotel.
994
:It's like going back to the show
example, you, the actors don't
995
:greet to you before the show starts.
996
:You may get to meet them, maybe,
or maybe not, but then you
997
:leave and you have a great time.
998
:We haven't really heard
any feedback from a guest.
999
:They all love it.
:
00:44:43,800 --> 00:44:45,390
They, it's also the details.
:
00:44:45,440 --> 00:44:48,230
We really pour over the details
and that's how you show you care.
:
00:44:48,870 --> 00:44:48,940
Brian Searl: Yeah.
:
00:44:48,945 --> 00:44:49,495
Sangeetha Ramkumar: It's very clean.
:
00:44:49,795 --> 00:44:50,605
It's spotless.
:
00:44:50,605 --> 00:44:55,375
My husband is, grew up in Germany
and is just so obsessed with
:
00:44:55,375 --> 00:44:58,890
being very clean that the, he's
trained the crews really well.
:
00:44:58,950 --> 00:45:00,420
So they all have the little headlamps.
:
00:45:01,045 --> 00:45:04,145
Which I know we're a bit obsessive
about that, but it helps, it shows.
:
00:45:04,275 --> 00:45:06,715
And we're, sometimes things do get missed.
:
00:45:06,715 --> 00:45:09,095
That is a human condition,
but we try not to.
:
00:45:10,115 --> 00:45:11,315
Brian Searl: Yeah, but it's
that, it, you're right.
:
00:45:11,315 --> 00:45:11,975
It's that care.
:
00:45:11,975 --> 00:45:13,265
It's that attention to detail.
:
00:45:13,265 --> 00:45:15,915
It was like there's another
place and I just keep bringing up
:
00:45:15,915 --> 00:45:18,285
Ireland, but there's another place
'cause it fits the conversation.
:
00:45:18,675 --> 00:45:23,445
We stayed in a little cabin alongside the
river and it was really well thought of.
:
00:45:23,445 --> 00:45:24,585
They had all the instructions.
:
00:45:24,585 --> 00:45:27,405
They told us how to use the hot
tub outside and all the things and
:
00:45:27,915 --> 00:45:31,125
how to operate the automatic blinds
that went up over the windows.
:
00:45:31,125 --> 00:45:33,525
But the one thing they didn't, and I
gave 'em feedback, but the one thing
:
00:45:33,525 --> 00:45:36,255
they didn't is you went in the shower
and there's like a battery operated,
:
00:45:36,255 --> 00:45:38,145
like water, electric water heater thing.
:
00:45:38,625 --> 00:45:40,965
And to turn on the shower,
there's a chain outside.
:
00:45:41,265 --> 00:45:42,105
There's no dial.
:
00:45:42,525 --> 00:45:45,165
And so it took me like probably
a minute and a half and I'm like,
:
00:45:45,195 --> 00:45:46,575
oh, it's gotta be this chain.
:
00:45:46,575 --> 00:45:48,195
And I just pulled it
and the water came on.
:
00:45:48,195 --> 00:45:51,415
But having that kind of instruction
there but those little things.
:
00:45:52,480 --> 00:45:55,030
The attention to detail and
everything else really can give you
:
00:45:55,030 --> 00:45:58,270
that same guided host experience
if you put yourself in their shoes.
:
00:45:59,260 --> 00:45:59,410
Sandy Ellingson: Yeah.
:
00:45:59,600 --> 00:46:03,920
And I really love what you said
about how you don't necessarily
:
00:46:03,920 --> 00:46:07,040
go out and greet your guests
and meet 'em, but you're right.
:
00:46:07,040 --> 00:46:09,910
Handwriting a note or
you're, leaving them a gift.
:
00:46:09,910 --> 00:46:14,310
And it reminded me of my travel
years before I got into the outdoor
:
00:46:14,310 --> 00:46:18,030
hospitality glamping side of things,
because I was blessed to be able to
:
00:46:18,030 --> 00:46:21,570
travel international, and there were
a lot of hotels that we would go into
:
00:46:21,870 --> 00:46:24,060
where they did similar things, right?
:
00:46:24,110 --> 00:46:26,375
They made me feel cared for and known.
:
00:46:27,260 --> 00:46:30,890
And I always say the difference
between a hotel and a campground
:
00:46:30,890 --> 00:46:35,360
is I'll walk into a hotel and that
guest agent has no clue who I am.
:
00:46:35,390 --> 00:46:39,200
Even if I'm coming and going every
single week there, they may never know.
:
00:46:39,200 --> 00:46:40,670
They don't ask me my name.
:
00:46:40,670 --> 00:46:43,880
I can't go across the hall
and ask for sugar, right?
:
00:46:44,180 --> 00:46:47,450
There's no, there's not
the community in a hotel.
:
00:46:47,880 --> 00:46:51,480
There is in the campground where
you feel like you're all friends
:
00:46:51,480 --> 00:46:52,800
whether you've ever met or not.
:
00:46:53,010 --> 00:46:55,290
Brian Searl: But I think you should
try to build a community in a hotel.
:
00:46:55,290 --> 00:46:57,150
Sandy, you would be a
great person for that.
:
00:46:57,540 --> 00:46:57,570
I
:
00:46:57,570 --> 00:46:58,140
Sandy Ellingson: would love it.
:
00:46:58,230 --> 00:46:58,625
I would love it.
:
00:46:58,705 --> 00:47:01,050
Brian Searl: I think should start
a TikTok channel on knocking on
:
00:47:01,050 --> 00:47:02,400
people's doors and asking for sugar.
:
00:47:02,730 --> 00:47:02,940
Hannah Terry: Listen.
:
00:47:02,940 --> 00:47:03,625
Brian Searl: I bet that would go viral.
:
00:47:03,955 --> 00:47:06,090
Sandy Ellingson: There was
actually a video of me that
:
00:47:06,090 --> 00:47:07,920
went viral many years ago.
:
00:47:07,920 --> 00:47:13,020
I was going to a conference, I was getting
on, I was on a Delta airplane and we
:
00:47:13,020 --> 00:47:18,630
were getting ready to take off out of
Atlanta to travel to somewhere in Arizona.
:
00:47:18,630 --> 00:47:23,340
I don't remember where the conference was,
but I kind recognized a lot of my peeps.
:
00:47:23,390 --> 00:47:24,995
I thought I knew who they were.
:
00:47:25,205 --> 00:47:29,375
So before we took off, I stood
up and I said, okay, everybody
:
00:47:29,375 --> 00:47:32,435
who's on this plane's going to
the conference, raise your hand.
:
00:47:32,825 --> 00:47:35,105
And it was like two thirds of
the plane raise their hands.
:
00:47:35,105 --> 00:47:36,155
And I said, okay.
:
00:47:36,725 --> 00:47:38,735
I am the fun coordinator.
:
00:47:38,735 --> 00:47:43,415
Where are we meeting after we check in
and somebody was recording me because they
:
00:47:43,415 --> 00:47:47,015
thought that I was about, when I stood
up, they were worried about what was gonna
:
00:47:47,135 --> 00:47:49,295
happen and they were like recording me.
:
00:47:49,355 --> 00:47:52,535
And it literally, I bet it
had a hundred thousand views.
:
00:47:52,535 --> 00:47:57,065
Now most of it was employees of this
organization, but hey, back then a
:
00:47:57,065 --> 00:47:58,355
hundred thousand views was a lot.
:
00:47:58,505 --> 00:48:00,595
So I would be the right person, Brian.
:
00:48:01,415 --> 00:48:02,435
Brian Searl: All right, I wanna see that.
:
00:48:02,435 --> 00:48:03,945
Then we're gonna we'll make that happen.
:
00:48:03,945 --> 00:48:05,265
We'll sit down at OHI
and we'll talk about it.
:
00:48:06,205 --> 00:48:07,255
We have a couple minutes left.
:
00:48:07,255 --> 00:48:11,295
Hannah I wanna get back to your, obviously
the goat yoga question, but tell us about
:
00:48:11,295 --> 00:48:14,085
some of the amenities and experiences that
people can do when they stay with you.
:
00:48:14,925 --> 00:48:18,705
Hannah Terry: Okay, so four and a
half years ago I took on my first
:
00:48:18,705 --> 00:48:20,655
two goats, custard and mustard.
:
00:48:21,945 --> 00:48:24,735
And that was just because I wanted goats.
:
00:48:25,095 --> 00:48:27,285
Not that I thought of
what we could do goats.
:
00:48:27,385 --> 00:48:30,225
And then I just started
doing some goat walking.
:
00:48:30,615 --> 00:48:33,915
It's just small scale, just a
few people, whoever was staying.
:
00:48:33,915 --> 00:48:38,135
And then I made a Facebook group and we
did bookings through the Facebook page.
:
00:48:38,945 --> 00:48:41,555
And then having goats, it
gets a little bit addictive.
:
00:48:41,555 --> 00:48:44,825
So I've got two more the next
year, two more the next year,
:
00:48:44,825 --> 00:48:47,195
and now I have a herd of 10 guys.
:
00:48:47,195 --> 00:48:49,985
Brian Searl: Do they all still rhyme with
custard and mustard or did you lose that.
:
00:48:50,420 --> 00:48:51,370
Hannah Terry: Had to pause it.
:
00:48:52,000 --> 00:48:52,290
Brian Searl: Okay.
:
00:48:54,890 --> 00:48:56,765
Hannah Terry: Biscoff and
Banoffee and things like
:
00:48:56,945 --> 00:48:58,325
Milkshake and Latte, that's all.
:
00:48:58,565 --> 00:48:59,370
Yeah, their names.
:
00:48:59,990 --> 00:49:03,790
Yeah, so it just, then just more
goats and then started to get a
:
00:49:03,790 --> 00:49:05,770
bit busier with the goat walking.
:
00:49:05,770 --> 00:49:07,390
That became quite popular.
:
00:49:07,810 --> 00:49:11,010
And yeah, and then we've just been doing
that for the past four and a half years.
:
00:49:11,010 --> 00:49:14,920
But a couple years ago I started doing
Qigong with the goats and so many
:
00:49:14,920 --> 00:49:16,450
people don't know what Qigong is.
:
00:49:16,510 --> 00:49:18,065
You say Tai Chi people have an idea.
:
00:49:18,965 --> 00:49:21,935
I was doing Qigong in a forest
with my goats and they were.
:
00:49:22,155 --> 00:49:23,685
Brian Searl: Wait, you gotta tell
us what, you gotta tell us what
:
00:49:23,685 --> 00:49:24,645
that is 'cause we don't know.
:
00:49:25,275 --> 00:49:29,180
Hannah Terry: Yeah, it's similar
to Tai Chi and Tai Chi's more like
:
00:49:29,180 --> 00:49:30,980
you're working with an opponent.
:
00:49:31,040 --> 00:49:34,430
But Qigong it's, yeah, it's not like that.
:
00:49:34,430 --> 00:49:36,895
There's three and a half different
thousand types of Qigong, so
:
00:49:37,130 --> 00:49:39,830
it's hard to explain it, but
it's working with energy, okay.
:
00:49:39,830 --> 00:49:41,360
If you like, feel for any
:
00:49:41,365 --> 00:49:42,780
Brian Searl: Like Reiki
or something like that or
:
00:49:43,200 --> 00:49:43,860
Hannah Terry: What's that?
:
00:49:43,860 --> 00:49:44,340
Brian Searl: Reiki?
:
00:49:44,440 --> 00:49:47,320
Hannah Terry: Yeah, it's
all Chi life force energy.
:
00:49:47,440 --> 00:49:48,340
Oh yeah.
:
00:49:48,400 --> 00:49:49,330
All the same thing.
:
00:49:49,380 --> 00:49:52,440
But it's almost like harvesting that
energy and it really makes everything
:
00:49:52,440 --> 00:49:53,730
fly in the body and I love it.
:
00:49:53,730 --> 00:49:54,540
And it's really good.
:
00:49:54,840 --> 00:49:56,220
Health wise, I found it really good.
:
00:49:56,730 --> 00:50:00,570
So that's what I began to do and
then offered Qigong with goats and
:
00:50:00,570 --> 00:50:01,975
nobody really knows what Qigong is.
:
00:50:02,915 --> 00:50:06,480
So anyway, I then did yoga with
goats and this year is the first
:
00:50:06,480 --> 00:50:07,860
year that it's taken off more.
:
00:50:08,595 --> 00:50:08,895
Yeah.
:
00:50:09,045 --> 00:50:09,165
Brian Searl: Okay.
:
00:50:09,265 --> 00:50:12,385
Hannah Terry: Some classes I've had,
like last weekend I had 11 people
:
00:50:12,385 --> 00:50:14,215
in one and 10 people on Saturday.
:
00:50:14,485 --> 00:50:16,105
And then the weekend I had two people.
:
00:50:16,105 --> 00:50:17,745
So it's been a bit up and down.
:
00:50:18,025 --> 00:50:20,805
But it's definitely been a
lot popular this year and I've
:
00:50:20,805 --> 00:50:22,485
found the thing I really enjoy.
:
00:50:22,995 --> 00:50:25,665
The goat walking went a bit quiet
this year, which is a shame 'cause
:
00:50:25,665 --> 00:50:29,235
I had some volunteers that have been
with me for a year and I thought I'd
:
00:50:29,235 --> 00:50:32,535
be able to give him some goat walks
and it was just so quiet this year.
:
00:50:33,385 --> 00:50:35,965
I don't know why, but it
just, they weren't coming in.
:
00:50:36,075 --> 00:50:41,085
We've had a few, we had two today which
is great and we've got some on Sunday.
:
00:50:41,505 --> 00:50:45,195
But yeah, the goat yoga, I've
definitely found my thing.
:
00:50:45,195 --> 00:50:48,165
But what's really interesting
is the people who come to stay
:
00:50:49,065 --> 00:50:54,435
camping or glamping are not the
people that book the experiences.
:
00:50:54,705 --> 00:51:01,290
It's 90% of people outside and, and
I would like more people to come
:
00:51:01,290 --> 00:51:03,030
and want to do the experiences.
:
00:51:03,630 --> 00:51:04,980
But I don't know why that is.
:
00:51:04,980 --> 00:51:08,070
It just doesn't seem to work
out that way for some reason.
:
00:51:08,170 --> 00:51:10,750
Brian Searl: It's probably something
to do with it, just the way you're
:
00:51:10,960 --> 00:51:13,570
marketing yourself, not that you're
marketing yourself wrong, but that
:
00:51:13,570 --> 00:51:16,870
you just need to do a better job of
tying the story together and reaching
:
00:51:16,870 --> 00:51:19,960
the, 'cause there are people out
there who are crossovers, right?
:
00:51:19,960 --> 00:51:22,810
And there are people who would do goat
yoga that you can convert to people who
:
00:51:22,810 --> 00:51:25,990
would stay and people who would stay,
who would be like I guess I'll try that.
:
00:51:25,990 --> 00:51:26,860
And then they might love it.
:
00:51:28,240 --> 00:51:28,540
Hannah Terry: Yeah.
:
00:51:29,470 --> 00:51:33,520
It's, I still get told that even
local people say in the next town,
:
00:51:33,520 --> 00:51:36,760
10 miles away and they'll say, I
didn't even know you were here.
:
00:51:37,330 --> 00:51:37,540
Brian Searl: Yes.
:
00:51:37,865 --> 00:51:38,745
Hannah Terry: I get a lot of that.
:
00:51:38,945 --> 00:51:41,950
I get, and so many people do
say that and Get Your Guide.
:
00:51:41,950 --> 00:51:45,790
I've had to use recently for the goat
yoga, but they take 30%, don't they?
:
00:51:45,790 --> 00:51:46,065
It's a lot.
:
00:51:46,405 --> 00:51:47,035
Brian Searl: You can do.
:
00:51:47,035 --> 00:51:47,275
Yeah.
:
00:51:47,345 --> 00:51:51,845
30% of 30% of something in your pocket is
still better than nothing in your pocket.
:
00:51:51,845 --> 00:51:51,995
Hannah Terry: Yeah, I know.
:
00:51:52,310 --> 00:51:52,550
I know.
:
00:51:52,595 --> 00:51:55,265
Brian Searl: So you shouldn't
rely on them forever, but yeah.
:
00:51:55,265 --> 00:51:57,905
But that's like you could do the
best marketing in the entire world.
:
00:51:57,905 --> 00:51:58,535
I remember that.
:
00:51:58,835 --> 00:51:59,855
Something stuck out to me.
:
00:51:59,855 --> 00:52:02,225
There's like a, there's
Twin Falls KOA in Idaho.
:
00:52:02,225 --> 00:52:06,515
I used to work with the former owners
there, Oscar and Kim Kanza, and years
:
00:52:06,515 --> 00:52:09,335
ago I was at their property::
00:52:09,635 --> 00:52:13,325
We were doing videos of Oscar around
at different attractions and stuff.
:
00:52:13,325 --> 00:52:16,655
And one of the things he said to me was
like, we've been here for 50 years across,
:
00:52:16,655 --> 00:52:21,545
my dad owned it before me, and still
people in the town, five minutes down
:
00:52:21,545 --> 00:52:22,745
the street have no idea that we're here.
:
00:52:22,745 --> 00:52:25,565
And he was right off the highway
with a big, huge yellow KOA sign.
:
00:52:25,565 --> 00:52:28,295
And yeah, like the marketing helps,
but you're always gonna have that new
:
00:52:28,295 --> 00:52:31,235
audience that you can reach if you
think about ways to tell the story, and.
:
00:52:32,195 --> 00:52:34,565
Hannah Terry: Yeah, there's something
definitely out, I'm not doing quite
:
00:52:34,565 --> 00:52:37,640
right because there's a bigger
commercial one for goat walking.
:
00:52:37,750 --> 00:52:40,515
Who's, I don't know, about
25 miles away from here.
:
00:52:41,415 --> 00:52:44,560
And I think they, they get a decent
amount of people in, but they're
:
00:52:44,560 --> 00:52:47,515
offering like a half an hour experience
and we offer an hour and a half.
:
00:52:47,695 --> 00:52:51,255
And it's, it is got really personal
'cause they're our pets and and people
:
00:52:51,255 --> 00:52:53,325
who come, they just, they love it.
:
00:52:53,325 --> 00:52:53,355
They love it.
:
00:52:53,465 --> 00:52:55,295
So I know we are offering real quality.
:
00:52:55,745 --> 00:52:59,375
But of course they'd bigger phone that
have lots of other stuff going on as well.
:
00:52:59,375 --> 00:53:01,055
It's just half an hour goat walks.
:
00:53:01,165 --> 00:53:02,035
Yeah, I don't know.
:
00:53:02,035 --> 00:53:04,675
There's something maybe in
marketing that's not so good.
:
00:53:04,700 --> 00:53:05,100
I dunno.
:
00:53:05,100 --> 00:53:05,380
Brian Searl: Try that.
:
00:53:05,385 --> 00:53:10,035
Try the airport, raise your prices by 30%
and put yourself on Airbnb experiences or
:
00:53:10,035 --> 00:53:11,700
whatever and see if it works out for you.
:
00:53:11,700 --> 00:53:13,960
Hannah Terry: Yeah I'm on the
goat walking and Get Your Guide.
:
00:53:14,270 --> 00:53:17,100
Yeah, I do that.
:
00:53:17,100 --> 00:53:18,940
Yeah, I'm on goat walking Airbnb.
:
00:53:18,965 --> 00:53:20,405
I get some goat walks come through.
:
00:53:20,515 --> 00:53:21,425
Brian Searl: Sandy's trying to duck out.
:
00:53:21,425 --> 00:53:22,595
You had a hard stop at three Sandy.
:
00:53:22,595 --> 00:53:23,615
That's a minute from now.
:
00:53:24,155 --> 00:53:24,395
Sandy Ellingson: Yep.
:
00:53:24,485 --> 00:53:25,715
I just wanted to say bye.
:
00:53:25,715 --> 00:53:26,615
It was wonderful.
:
00:53:26,615 --> 00:53:27,575
Nice to meet you guys.
:
00:53:28,580 --> 00:53:29,000
Hannah Terry: You too, Sandy.
:
00:53:30,500 --> 00:53:31,100
Brian Searl: Thank you, Sandy.
:
00:53:31,100 --> 00:53:31,790
I appreciate it.
:
00:53:31,790 --> 00:53:33,200
Final thoughts, we gotta wrap up here.
:
00:53:33,200 --> 00:53:35,900
Hannah, where can they learn more
about what you're offering and
:
00:53:35,900 --> 00:53:37,190
potentially can stay with you?
:
00:53:37,970 --> 00:53:38,870
Hannah Terry: Okay, yep.
:
00:53:38,870 --> 00:53:42,310
We are wildwoodlandretreat.co.uk.
:
00:53:42,900 --> 00:53:44,305
So that's how you find us.
:
00:53:44,385 --> 00:53:46,770
Yeah goat yoga, goat walking.
:
00:53:47,620 --> 00:53:49,855
If we have one Shepherd's
huts with some camping.
:
00:53:50,915 --> 00:53:53,460
I do have Facebook,
Instagram page as well.
:
00:53:54,450 --> 00:53:55,230
Brian Searl: Do you have a website too?
:
00:53:55,230 --> 00:53:55,830
Did I miss that?
:
00:53:55,830 --> 00:53:56,040
Sorry.
:
00:53:56,070 --> 00:53:57,990
Hannah Terry: Yeah, that's
the Wildwoodland Retreat.
:
00:53:57,995 --> 00:53:58,235
Brian Searl: Okay.
:
00:53:58,235 --> 00:53:59,520
Sorry, I, my fault.
:
00:54:00,400 --> 00:54:03,110
Sangeetha, where can they
any final thoughts or I guess
:
00:54:03,230 --> 00:54:04,310
final thoughts to you first?
:
00:54:04,310 --> 00:54:05,810
Hannah, I apologize, I
didn't ask that to you.
:
00:54:05,810 --> 00:54:07,280
Like I said, where can
they learn more about you?
:
00:54:07,280 --> 00:54:08,900
But any final thoughts
about our conversation?
:
00:54:09,620 --> 00:54:10,510
Hannah Terry: No, not really.
:
00:54:10,540 --> 00:54:15,040
Just that's, my mind
is blank, I'm like no.
:
00:54:16,300 --> 00:54:18,340
No, nothing that comes
to mind at the moment.
:
00:54:21,460 --> 00:54:23,200
Sangeetha Ramkumar: No final
thoughts from me as well.
:
00:54:23,640 --> 00:54:25,540
Yeah, on our website is dunyacamp.com.
:
00:54:26,190 --> 00:54:27,960
We're also on Instagram, TikTok, Facebook.
:
00:54:28,480 --> 00:54:30,470
Brian Searl: I really appreciate
you, both of us, joining us.
:
00:54:30,470 --> 00:54:32,300
It was wonderful to hear
about your property, Hannah.
:
00:54:32,300 --> 00:54:34,080
I wish you all the bet, like
you'll figure it out, right?
:
00:54:34,820 --> 00:54:37,610
You'll figure out how to attract the
people and what accommodations to use.
:
00:54:37,610 --> 00:54:38,510
And I'm excited.
:
00:54:38,510 --> 00:54:40,250
Maybe we can have you back on
the show to learn more about
:
00:54:40,250 --> 00:54:41,410
what you've done in a little bit.
:
00:54:41,460 --> 00:54:43,530
And Sangeetha, I really
appreciate you joining us as well.
:
00:54:43,530 --> 00:54:46,420
We gotta figure out a way to share
some of these properties and look at
:
00:54:46,420 --> 00:54:47,740
pictures and things on the show to you.
:
00:54:47,740 --> 00:54:48,490
I'd love to do that.
:
00:54:48,490 --> 00:54:49,615
Just share that with our audience, but.
:
00:54:49,915 --> 00:54:50,980
Hannah Terry: No, that would be good.
:
00:54:51,070 --> 00:54:51,400
Yeah.
:
00:54:51,500 --> 00:54:52,370
Baby goats.
:
00:54:52,370 --> 00:54:52,730
Yeah.
:
00:54:52,920 --> 00:54:53,725
I have, do you get Yeah,
:
00:54:53,725 --> 00:54:55,045
Brian Searl: that's, can we do baby goats?
:
00:54:55,045 --> 00:54:55,765
I forgot to, can we.
:
00:54:55,765 --> 00:54:57,825
Hannah Terry: I have just
purchased four baby goats.
:
00:54:57,825 --> 00:54:59,775
'cause I was getting
withdrawal symptoms already.
:
00:54:59,775 --> 00:55:01,785
Not being able to do goat
yoga during the winter.
:
00:55:02,115 --> 00:55:05,415
And I have this small cabin in
here, like five by four meters.
:
00:55:05,925 --> 00:55:08,235
And so I thought I could have four people.
:
00:55:09,390 --> 00:55:10,410
And four baby goats.
:
00:55:10,920 --> 00:55:12,385
So that's what's happening by.
:
00:55:12,415 --> 00:55:12,905
Brian Searl: Alright.
:
00:55:12,905 --> 00:55:15,380
My girlfriend will be on a plane
then and she's she's interested in
:
00:55:15,380 --> 00:55:20,170
baby goats, but when they get to
adults, she wants to get rid of 'em.
:
00:55:21,960 --> 00:55:23,350
Anyway, thank you.
:
00:55:23,420 --> 00:55:26,570
Thank you guys for joining us for
another episode of MC Fireside Chats.
:
00:55:26,570 --> 00:55:29,840
If you're not sick and tired of
hearing of me yet, in about an hour,
:
00:55:29,840 --> 00:55:33,715
we have another live podcast called
Outwired, where I work with Scott Bahr
:
00:55:33,740 --> 00:55:37,040
from, where he works with KOA to do
the North American Caming reports.
:
00:55:37,490 --> 00:55:39,110
Really good data analysis guy.
:
00:55:39,110 --> 00:55:41,420
And we're gonna talk about
how to decide when you want to
:
00:55:41,420 --> 00:55:43,250
convert an RV site into glamping.
:
00:55:43,250 --> 00:55:45,590
And then as always, the
show's called Outwired.
:
00:55:45,590 --> 00:55:48,410
We talk a lot about AI and robotics
and the coming innovations and the
:
00:55:48,410 --> 00:55:49,640
way our world is going to change.
:
00:55:50,060 --> 00:55:52,950
So if you're not sick and tired of me,
join me for that episode in about an hour.
:
00:55:52,950 --> 00:55:55,980
Otherwise, we will see you next week on
another episode of MC Fireside Chats.
:
00:55:55,980 --> 00:56:00,270
Thank you to Sangeetha, Mike, Sandy and
Hannah, and we hope you have a great day.
:
00:56:00,270 --> 00:56:00,990
We'll see you next week.
:
00:56:02,270 --> 00:56:02,940
Thanks guys.
:
00:56:03,380 --> 00:56:04,070
Sangeetha Ramkumar: Thank you.
:
00:56:04,070 --> 00:56:04,550
Hannah Terry: See ya.