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MC Fireside Chats - January 14th, 2026
14th January 2026 • MC Fireside Chats, an Outdoor Hospitality Podcast • Modern Campground LLC
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Host Brian Searl kicked off the first Guest Experience episode of 2026 for MC Fireside Chats, welcoming a panel that bridged the gap between North American and United Kingdom outdoor hospitality markets. Joining the recurring panel were Zach Stoltenberg, Associate Principal of Architecture at LJA, and Jeremy Johnson, Owner of Camp Kona Hills in the Upper Peninsula of Michigan. Special guests included Charlotte Cleveley, Owner of The Apple Farm Glamping in the UK, and Kate Morel, CEO of Creative Hosts and a renowned industry consultant. The discussion began with a forward-looking approach to the new year, despite some recurring guests being absent due to the Tampa RV show.

The conversation immediately delved into a debate sparked by an AI-generated report regarding land use economics. Brian Searl posited a scenario comparing the Average Daily Rate (ADR) of a single luxury RV site against splitting that same footprint into three smaller Sprinter van sites. The theoretical data suggested the van sites might yield higher revenue with less infrastructure. Zach Stoltenberg countered this by emphasizing the "guest type" factor, noting that luxury RV owners are willing to pay premium rates for high-end amenities, whereas the "Vanlife" demographic is often budget-conscious and prefers boondocking or public lands to paid accommodation.

Jeremy Johnson offered a counterpoint from the operational trenches of Northern Michigan. He noted that while Western US campers might have access to BLM land, the Midwest lacks those free options, driving demand for affordable, basic campsites. Johnson argued that there is a massive, underserved market of non-RV owners—tent campers, car campers, and van lifers—who are being priced out of luxury developments. He highlighted that his $45/night basic sites are booking months in advance, suggesting that maximizing revenue isn't always about luxury upgrades but can also come from volume in the "middle market."

The discussion shifted toward the evolution of glamping, particularly the differences between the US and UK markets. Zach Stoltenberg noted that while primitive glamping (basic tents in backyards) launched the industry, the current US market demands ensuite bathrooms and resort-style amenities to command high ADRs. He explained that operators can no longer rely on novelty; they must provide a complete hospitality experience.

Special guest Charlotte Cleveley provided insight into the mature UK market. She described her property, The Apple Farm Glamping, as a working farm that leans into the "agritourism" model. Unlike the trend toward 5G and high-tech amenities, her guests specifically seek a disconnection from modern life and a reconnection with farming roots. She emphasized that because the UK market is saturated, the "experience" (such as farm tours, animal interactions, and local produce) is the differentiator, not just the accommodation structure itself.

Kate Morel expanded on the UK perspective, suggesting that the UK is often ahead of the US regarding "immersive" hospitality. She argued against the "cookie-cutter" approach to glamping, noting that placing identical units side-by-side only works if the view is spectacular. Morel advocated for "wild swimming," forest therapy, and land art as the next frontier for guest engagement. She cautioned that as the market matures, simply putting heads in beds is insufficient; operators must curate specific emotional connections with the land.

The group also tackled the economics of "add-ons" as a vital revenue stream. Zach Stoltenberg shared anecdotes about RV parks increasing profitability by bundling firewood or offering premium experiences like floating saunas. The panel agreed that while accommodation covers the overhead, ancillary revenue—from farm shop produce to guided experiences—often drives the true profit margin. However, a debate ensued regarding the practicality of wood-fired amenities versus the convenience of propane, highlighting the tension between authentic rustic experiences and guest convenience.

Towards the end of the episode, the conversation turned to design trends for 2026. Jeremy Johnson expressed interest in "folk schools" and crafting workshops as a way to utilize his property during shoulder seasons. Charlotte mentioned her plans to install a "swim pond" to tap into the wild swimming trend. This highlighted a global shift away from purely structural investments (like bigger clubhouses) toward nature-based amenities that align with wellness trends.

The episode concluded with the group's traditional "round-robin" question segment. The guests shared their personal travel aspirations, with Jeremy planning visits to architecturally unique Airbnbs for inspiration, and Zach reflecting on his accidental but rewarding journey into outdoor hospitality architecture. The segment underscored that even industry professionals are constantly seeking inspiration from other sectors of travel to bring back to their own businesses.

Brian Searl wrapped up the hour by pointing toward the future of data in the industry, teasing upcoming reports from Insider Perks that will analyze booking windows and revenue trends. The show set a tone for 2026 that prioritizes data-driven decisions while maintaining the soul of outdoor hospitality—connection with nature and unique guest experiences.

Transcripts

Brian Searl:

Brian Searl with Insider Perks and Modern Campground, excited

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:

to be back here for our first episode

with this group together for:

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Got a lot of interesting things to talk

about today that I'm excited about.

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We have a couple of great special

guests, Kate Morel and Charlotte

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Cleveley—did I pronounce that right?

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Charlotte Cleavely: Almost.

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Cleveley.

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Brian Searl: Cleveley.

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Okay.

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All right.

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That's actually easier to say

than Cleveley, so I'm good.

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All right, Cleveley from

Apple Farm Glamping.

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We're going to talk to them about

their different business operations

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and things they have going on.

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Then we have two recurring guests who

will introduce themselves shortly.

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Everybody can, Zach and

Jeremy, welcome back guys.

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We have a couple of people missing

today down at the Tampa RV show and

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Scott Foos is just traveling for work.

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But we'll have a good show.

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We'll talk about what's coming up in

:

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we have on deck to let's go around

and introduce ourselves briefly.

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Zach, you want to start?

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Zach Stoltenberg: Sure.

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Zach Stoltenberg.

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I'm the associate principal

for architecture for LJA.

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We're a multidisciplinary design firm

specializing in outdoor hospitality.

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So we help people build glamping

resorts, campgrounds, luxury RV parks,

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boutique hotels, experiential stays.

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Brian Searl: Awesome.

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Thanks for being here, Zach.

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I have a question for you and Jeremy

when we're done introducing everybody

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that might be interesting for you

guys to answer back and forth.

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Jeremy, go ahead.

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Jeremy Johnson: Yeah.

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Hey everybody, my name's Jeremy.

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I own Camp Kona Hills Campground

in the Upper Peninsula of Michigan.

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It is currently 15 degrees with

a wind chill of negative 17 here.

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So we are not open at the moment,

but hoping better weather comes soon.

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Brian Searl: I think it'll get there.

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Somebody was telling me, I think Mark

Koep was telling me earlier today

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that it's 50 degrees in Colorado,

which I know is weird for us and me

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and the Canada and the UK people too.

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It's not really 50 degrees Celsius, but

he said it's unusually warm in Wyoming.

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They've seen some RVs traveling

around, so that's interesting.

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Jeremy Johnson: We do have snow.

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So for those people that are looking

for winter recreation, it's here.

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There's about, we've had

almost 150 inches so far.

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Brian Searl: Nice.

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Okay.

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have Lake Louise by us for

skiing, so I'm not a skier, but my

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girlfriend is and other people are.

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So you'd have to convince

her to leave that behind.

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They've been having a good year,

day for powder this year, so.

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Charlotte, please introduce yourself.

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Charlotte Cleavely: Hi

guys, I'm Charlotte.

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I'm the owner of The Apple

Farm Glamping and Camping.

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We are Stratford-upon-Avon in the UK.

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So yeah, we've been running 10 years now.

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We are a working farm, so

that was how we started.

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And we started off with

bell tent glamping.

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We then added in your traditional

camping and we just now

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aiming to go all year round.

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So yeah, we're normally shut at

this time of year because eight

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o'clock at night and it's pitch

black not the greatest of weather.

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But we just put two shepherd huts

in, so we're now looking to go

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all year round with those as well.

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Brian Searl: Okay.

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Awesome.

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Thanks for being here, Charlotte.

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Excited to learn more about your property.

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Kate?

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Kate Morel: Hi there, Brian.

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Thank you for inviting me again.

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I started in 2002 running a formal bed and

breakfast and put a fancy tent up in our

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front paddock for friends and families.

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And we got laughed at because we put

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and rugs and all the rest of it.

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But fast forward to 2010, I helped

launch one of the world's first

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glamping agencies called Unearthed.

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Then I left that and became

an independent consultant.

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So I help outdoor hospitality companies

and sites to get their business model

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before we help launch new sites as well.

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And I started a company called

Creative Hosts, imports all of my

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woods together, but it also offers a

membership guide for people as well.

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Brian Searl: Awesome.

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Thanks for being here, Kate.

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So Kate told me I had to stay on track

today before we started the show.

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She's like, "You gotta talk

about guest experience.

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You can't get off track,

Brian, like I always do."

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So let me throw out this question to,

I'm interested Zach and Jeremy to hear

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your thoughts and obviously Charlotte

and Kate, you can weigh in too.

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We've been digging into a lot of

data early in:

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We're going to do some industry

reports with Insider Perks on

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some really interesting data.

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And some, we're going to bring back

our reports from Modern Campground

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to MC Hospitality Highlights.

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The first one is going to be looking at

the booking window and stuff like that.

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But I have this AI agent that posts

for me on LinkedIn for Outwired,

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the other podcast that I do.

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And it posted this really interesting of

it's really interesting because I don't

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think about it—but it posted this really

interesting take on RV sites, where it

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compared the ADR that you would get from

a luxury premium rig, like a 30, 40,

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whatever foot with slide outs, premium

patio, furniture, all that kind of stuff,

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versus the ADR you get from taking that

same amount of land and splitting it

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into two or three Sprinter van sites.

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And it was interesting to me because the

Sprinter van sites at $45 a night—was

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what it made up in the article, don't

know if that's realistic depending on your

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area of the country—three of those were

more than the one pull-through, and less

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hassle, and less site development, less

concrete, less patio, less whatever else.

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So that's—I'm curious with the

architecture guy and Jeremy, the guy

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who's building things that are not for

the big huge rigs, think of this stuff.

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Zach Stoltenberg: I would

say, I've done all of those.

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I think the thing that AI misses guest.

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And specifically guest type.

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The owner of that 42-foot Prevost, they're

willing to spend $100, $150 a night.

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But they want premium

accommodations with that.

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They want nice amenities, they

want clean bathrooms, nice showers,

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grounds keeping, maintenance.

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They want to be around other

like-minded people with similar

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scale and quality of rigs.

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so you can generate revenue off

of that, but it's also a much more

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expensive build because it's not just

the site, it's everything else about

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that resort that's going to attract

that particular customer demographic.

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One of the things that we've always

struggled with in looking at the Vanlifers

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is it's a very different customer base.

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to be really blunt with it, they're cheap.

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The reason somebody buys a

Sprinter van is that they don't

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want to have to pay to play in

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space.

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They don't like paying for

overnight accommodations.

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will boondock, they will find

public lands, places that

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they can park for the night.

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It's a go-anywhere type

of rig and vehicle.

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And so really all you're going to

maybe capture out of a Vanlifer is

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someone who's already done that for

four or five days and they're like,

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"Okay, we're going to bite the bullet.

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We're going to spend for tonight because

I haven't showered in a week and I really

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want someplace that has a hot shower.

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We need to empty our tanks.

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So we've got to stop in someplace where we

can empty everything, refill all of that."

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But they're generally

not a multi-night stay.

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put that bigger tax on resources, utility

infrastructure, all that piece of it.

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And it's a low ADR in that.

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They're also a much smaller percentage,

although growing, of overall RVs.

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Those smaller rigs, they're

just not as common the bigger

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towables or the Class As.

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But I think the idea of valuing ADR

for land use area is something that

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comes up for me oftentimes when

we're talking with glamping clients.

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that's a very easy way if somebody

owns a campground and they've got

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60 or 70 RV sites, for them to wrap

their head around why they should

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be paying attention to glamping.

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Because that same RV site that they,

you know, a well-appointed one,

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nice, good high peak demand area,

$75 to $100 a night for that site.

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Explaining that on that same amount

property or even on an existing RV site

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itself, we could come in with a really

nice appointed glamping tent that rents

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for double, maybe triple what they're

getting for an RV spot right now.

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The other thing is demographics.

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We look, we believe all the numbers

that come out of reports like the KOA,

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million camping households in the US.

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A small fraction of them,

I think it's around 10, 12,

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maybe 15% actually own an RV.

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A majority of campers in the US

don't own an and they're looking

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for somewhere else to stay.

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So that's the other piece of that is

not only will a glamping site generate

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more revenue than an RV site, there's

a lot more people in that, there's

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more campers that are looking for

that type of a site or accommodation.

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Brian Searl: What do you think, Jeremy?

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Jeremy Johnson: Zach, on your last

point there, I definitely agree that

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there's a lot more people looking for

something that's not an RV site because

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the numbers speak for themselves, right?

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Like 10%, I think you said

10% of people own an RV.

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Zach Stoltenberg: I don't know

exactly where it's at, close to that.

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It's a small percentage

of overall campers.

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Jeremy Johnson: So I, Brian, I think

going back to your point, maybe it's

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not, or back to your original question,

maybe it's not just like Sprinter van

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people specifically, but it's that

other 90% whether they're Sprinter van

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people or truck campers or tent campers.

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I mean, Brian, I think my overall

opinion on this, because we've

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talked about it, but I do cater

to anybody except for RV people.

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Those are the only

people I don't cater to.

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Brian Searl: Which is why I was

fascinated to hear your opinion on this.

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Jeremy Johnson: Yeah.

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And I do charge $45 a night and it's

the middle of January in Northern

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Michigan where we have 150 inches of

snow and I've got bookings rolling

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in today for July and August.

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So like that demand is absolutely

there, at least in my area.

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Again to another one of Zach's points,

some of those people might do anything

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in their power to not camp at like a

pay place, especially if you're west

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of the Mississippi where you got BLM

land and you can boondock for free.

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in Michigan where we have lots of state

land, but that concept of BLM camping

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really doesn't exist where I'm at.

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And so like we end up just

being in an interesting place.

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And I remember when we first were getting

eady to open actually in late:

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I made a Reddit post on the Vanlife

subreddit about our campground opening.

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a lot of the Vanlife people, there

was about, say it was like 80/20.

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was a lot of positivity,

but it was only maybe 20%.

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And then the other 80% was people like

Zach was talking about where they were

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like, "Why would I ever pay to camp?

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I have a van that I can boondock in."

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But they've never visited Michigan

and they don't realize free

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BLM land doesn't exist here.

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So I think there's a location

element to it that matters a lot.

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That setup might not work in Oregon

or Wyoming or Nevada, but it will work

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in the Midwest and the East Coast in

particular, at least in the United States.

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And then the last thing I have

to say is can't stuff these

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things right next to each other.

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I don't know that it's a one-to-one

equation of one RV pad, get three

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Sprinter van or glamping sites because

those people want their privacy too.

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They don't want to be stuck

right next to each other.

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And completely agree with Zach.

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probably, I have 40 sites today that

are all tent, van, and car camping.

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But I'll probably take half of

those in the next one to two

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years and upgrade them to glamping

sites to realize that higher ADR.

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I'm at, again, $45 a night for a

basic camping site right now, but if

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I put a rustic off-grid cabin or yurt

or one of these upgraded experiences

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in there, at least in my market, I

can be anywhere between $150 to $200

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a night with something like that.

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Brian Searl: Yeah.

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I think there's all kinds of problems with

the social media post—but I think that's

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the idea is like behind we're putting

out on Outwired specifically is let's

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start a conversation, let's debate it.

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Let's see where that takes us.

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Maybe we're thinking of doing different

things and different conversations

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that we haven't had before.

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I do think it's interesting though that

since the pandemic—and you can correct

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me if I'm wrong here, Zach, cause you've

been involved in more of these builds

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than I have—but it feels like on the

outside that since the pandemic, we've

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been more, so heavily focused on luxury

in specifically the RV market—let's

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push aside glamping for a second—that

we've left behind some of those middle

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campers in a lot of the developments.

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Is that fair or are we just not hearing

about the middle market developments?

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Zach Stoltenberg: I think it's in direct

response to that guest experience piece.

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In the early days hospitality, RVers were

content with partial hookup sites amp

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service or—people, a lot of sites didn't

cater to anything that was more than that.

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And so there really was a, I don't

know, an acceptance of it until you

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started seeing some operators that

really started raising the bar.

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Upgrading to 50 amp service, upgrading

to larger sites that are further

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apart, incorporating electric vehicle

charging, really nice resort style pools.

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And especially in areas

that are saturated.

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You know, we know those parts of the

country, especially that, that southern

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band of the US, at least from my market,

they get basically a year-round season.

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You've got a lot of campgrounds, a lot of

RVers who are there, but the places that

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made those upgrades and those spends,

everybody wants to stay at the nicest,

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the newest, the latest, the greatest.

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So places that were making those

investments and raising that bar

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continued to be really strong.

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Over the last couple of years as the

market started to stabilize a little bit

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and we've seen some drops, the people

who are feeling that crunch are not

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those people that reinvested in their

properties and brought in new things.

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It's the people who are still sitting

on a property that they bought in

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1982 and haven't done a darn thing to.

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And they're not upgrading.

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So think really the biggest change

in that has been it's a direct

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response to guest experience, guest

feedback, that rising consumer demand.

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when glamping started, there were

folks pitching tents in their backyard

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putting it out for a hundred bucks

a night and they were getting it.

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And I'm glad they did because that was

laying the groundwork for this wonderful

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new emergence of this new industry.

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But today, that won't work.

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People want full facilities,

flush toilets, bathrooms.

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And so now what we're seeing is operators

who started with those more primitive

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models, they're now upgrading units.

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And new folks who are coming in, a

ground-up build, folks that we work with,

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they're not even trying the primitive

model because it's destined for failure.

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You can spend five grand put up

a tent, very primitive, nothing

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in it, that never rents out.

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Or you can spend 25 grand for much

higher level sort of accommodation,

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build a $65,000 bathhouse,

shower house, and get bookings.

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Or you can spend 150 grand on an

incredible tent that has bathrooms

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and everything in it that rents for

three times what those other ones

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do and books out a year in advance.

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And so I agree that there's been

change in the focus and definitely

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an overall raising of the bar, but

I think it's in direct response to

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guest feedback and people valuing

that experience and being willing to

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pay for having a better experience.

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Brian Searl: Yeah, I'm

completely with you on glamping.

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Like there's no debate in my mind there.

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I'm just wondering is there a ceiling

on the number of people who can afford

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$100 plus a night luxury RV sites?

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At some point.

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I'm not saying we're there yet, but is

there a point where it gets to that?

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And as these people keep developing

these, like they're better guest

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experience, but as Jeremy's proven,

you can design a park with better guest

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experience without luxury RV sites.

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Jeremy Johnson: don't know about

in the but in the US, I think we're

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got to be close to approaching that.

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know that like almost similar to when

things were quite uncertain in the

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US, think a lot of people are planning

to take more vacations that are more

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domestic, a little bit closer to home and

probably spend a little bit less money.

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I think there, there probably always

exists a certain level of demand for the

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luxury stuff, but I can say that least

on our end, we haven't seen a decrease

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in demand for our bare bones basic

sites because people are looking for it.

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And whether it's a monetary thing or not,

some people just want that experience.

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We're even getting inquiries from groups

like the Boy Scouts who are looking for a

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more rustic experience because the state

park 45 minutes away from us has upgraded

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their facilities so much that it's

too modern for these Boy Scout groups.

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They're like, "This

isn't camping anymore."

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So I think there's like an aesthetic

side of it too that people are

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probably, it's against some of the

modernization and maybe they don't want

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5G connectivity when they're camping.

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Brian Searl: I still remember

like we started, like I started

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Insider Perks by driving around

to different KOA campgrounds.

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We were doing videos back then.

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I still remember the Point South

KOA in Yemassee, South Carolina,

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was the only campground I ever

stayed at in the—and we were going

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to private at that point, right?

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We weren't going to state parks—the

only campground I stayed at where

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they let me build my own ground fire.

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And I still remember that.

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It was like 2012 or something.

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But that stuck out in my mind

because I like doing that.

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I can build a fire with a flint and

steel and I can do all that stuff, right?

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Jeremy Johnson: Yeah.

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We had, I mean, we've got, we had a lot

of people up here that were bringing

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their kids camping for the first time

and they wanted them to have that

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like very rustic remote experience.

317

:

And I remember going to talk to

people as I do my like evening

318

:

rounds and they're like, "Yeah, like

we're building their first campfire.

319

:

They've never built a campfire before."

320

:

And was pretty cool.

321

:

Brian Searl: Kate, do you have any

knowledge of the Sprinter van market

322

:

over in the UK or anything like that?

323

:

How does that compare to glamping?

324

:

Kate Morel: Campervans.

325

:

Brian Searl: Caravans, but they're

still Sprinter vans, I think, right?

326

:

Like I don't know.

327

:

Kate Morel: so much.

328

:

I work with some

329

:

certification organizations, camping

and woodland champions, what have

330

:

still—I gotta agree with Jeremy

there—there are a lot of people that

331

:

really don't want all the bells that

come with full-on glamping sites.

332

:

I think we're quite a

333

:

little bit polarized in terms

people wanting flushing toilets and

334

:

facilities and six or seven, maybe

even eight years ago, sites that

335

:

didn't offer that started to suffer.

336

:

yeah, there is something actually.

337

:

Something people think it

338

:

should be

339

:

primitive, and people

think it should be luxury.

340

:

So it's both ends of the market really.

341

:

And yeah, but some people do not want

that full-on glamping experience.

342

:

So I think for different places

that are at the development stage,

343

:

it's—the UK is a lot smaller.

344

:

All of our European

countries are a lot smaller.

345

:

A country that I find a little bit

to work in when I'm outside of Europe

346

:

is Australia, which is America.

347

:

And the catchment area is bigger, I think,

and that varies quite a bit as well.

348

:

Because the catchment

area is so much larger.

349

:

Whereas here in the UK Europe,

people don't travel so far.

350

:

The catchment area is much smaller.

351

:

Anyway, it's, I think it's, I don't

know whether it's easier or harder to

352

:

work out what your guest demographic

would be, what your ideal guest profile

353

:

would be, and the level of accommodation

amenities and luxuries that you offer.

354

:

I can't help there, Brian.

355

:

I can give you no money

here on running off piece.

356

:

Brian Searl: I don't know about that.

357

:

Yeah, ask Zach how the tangents that I

can go off on sometimes that don't mean

358

:

anything or have any value to anybody.

359

:

think right, like the whole

world is debating over the,

360

:

the word glamping means.

361

:

I don't think that's ever going

to change, but let's for purposes

362

:

of this show just define it as

outdoor accommodations of some kind.

363

:

Do you feel like the UK is ahead

of—and I have a reason for asking

364

:

this—do you feel like the UK is ahead

of the rest of the European market?

365

:

If we define glamping as

outdoor accommodations.

366

:

Or do you think they're the same

or do you think they're behind?

367

:

Charlotte Cleavely: Yeah, no, I think we

are a little bit, I don't know, just to

368

:

use the phrase "ahead" makes it sound like

we're beating everybody else at the game.

369

:

I think

370

:

it's more developed.

371

:

So the market is more

372

:

developed.

373

:

France is more developed.

374

:

And we've got Italy and Spain, Portugal

up there, and Greece that catching

375

:

up in terms of saturation point.

376

:

We're at saturation point in UK and

maybe in France getting there as well.

377

:

But the rest of Europe is,

there's still opportunity.

378

:

In the UK actually, if you get your

business model it's a saturated market.

379

:

Brian Searl: Yeah, the reason I ask

is I was last year at the end of the

380

:

year, I was in Croatia for the Croatian

Camping Conference and then I went

381

:

to France for SETT in Montpellier.

382

:

And I've known Simon Neal

from Camp Map over there as a

383

:

regular guest on our podcast.

384

:

And what I discerned from all those

conversations that I had over there,

385

:

but also with Simon, is that glamping

in Europe is mostly a function

386

:

of glamping, like they don't have

independent glamping sites anymore.

387

:

There are some outliers for sure.

388

:

But most of the glamping properties,

which they're defined as like mobile

389

:

homes, really nice luxury cabins

for the most part, are attached to

390

:

caravan sites, camping sites in Europe.

391

:

And so that kind of was very interesting

to me because we've taken a different

392

:

approach as we've talked about here

on this show and other places where we

393

:

have standalone luxury glamping sites.

394

:

There are certainly lots of campgrounds

and RV parks in the United States that

395

:

have added glamping, but to many people, I

think you would maybe agree with me, Zach,

396

:

like that's a different target audience.

397

:

Right?

398

:

For the most part?

399

:

Zach Stoltenberg: Yeah, I think

they're different customer bases.

400

:

certainly, I think in the mixed model,

one of the great things about an existing

401

:

RV park or caravan park that bring in

people that don't own RVs, adding some

402

:

of those accommodations is a great

way to bring in additional revenue or

403

:

connect with a wider customer base.

404

:

But I think that that is still

in the accommodation model.

405

:

It's a place to stay, right?

406

:

I think the standalone glamping sites a

luxury RV park, that is the destination.

407

:

That is the appeal.

408

:

And that, that's going to be a higher ADR.

409

:

That's going to have that

bigger amenity spend.

410

:

A cabin at an RV park, may get,

or at a campground, you may get

411

:

$150, maybe up to $200 a night.

412

:

When we look some of most outstanding

properties, I just saw Forbes released

413

:

their top 10 list for, or Travel and

Leisure, one of them, end of the year

414

:

everybody does their top tens and

there was a top 10 list on there.

415

:

I think six of the ten properties

are over a thousand dollars a night.

416

:

So why can they do that?

417

:

It's because you're not

camping next to an RV.

418

:

These are unique

destination type locations.

419

:

These are extremely high end units.

420

:

These are short supply.

421

:

There's maybe 10, 15 units and

they're a quarter of a mile apart and

422

:

have privacy and incredible views.

423

:

And think that customer base that's

looking for that and willing to pay

424

:

for those top tier models, that's

completely different than somebody that

425

:

will rent three bed cabin at an RV park

that they can stand with their kids.

426

:

It may be like was discussed,

I want to build a campfire.

427

:

I want to do S'mores.

428

:

I want my kids to have some

of that camping experience.

429

:

My wife said she won't stay in a tent.

430

:

We don't own an RV.

431

:

And so one of the things I love about

working in outdoor hospitality is there is

432

:

no one answer and there's no wrong answer.

433

:

Everybody can do, you know,

whatever they think is best.

434

:

And as long as we're following

back to that guest experience and

435

:

creating something people want,

you're going to be successful.

436

:

Brian Searl: Yeah, I think you kind

of hit the nail on the head with

437

:

luxury and uniqueness because that

is what most of these properties

438

:

that I saw at least in Europe were.

439

:

They were luxury camping sites with...

440

:

there's a...

441

:

there's one in Croatia, Zach.

442

:

They called Aminess.

443

:

They have a couple different locations.

444

:

They have private pools on every RV site.

445

:

Never seen that before in my life, but we

should bring that to the US at some point.

446

:

Zach Stoltenberg: Pools, no.

447

:

I've done hot tubs.

448

:

Brian Searl: No, a private pool.

449

:

Like you stepped out of the—yeah,

it was like a 10-foot maybe

450

:

pool on every single RV site.

451

:

So that was interesting.

452

:

They were charging I think

like 300 bucks a night for it.

453

:

Euros.

454

:

Anyway, it was right by the coast though.

455

:

It was beautiful location.

456

:

But I think that you hit the nail

on the head because they have a lot

457

:

of, they call them mobile homes over

there, but they have a lot of the

458

:

luxury cabins that are really high end.

459

:

They're sandwiched close together

to each other inside the camping

460

:

sites, caravan parks, whatever Europe

calls But they're luxury, right?

461

:

They've got full service restaurants.

462

:

They've got water parks,

they've got multiple pools.

463

:

They've got, right?

464

:

And that's the difference I think

is that the people aren't just there

465

:

for that cabin next to an RV feel.

466

:

Would be my sense.

467

:

What do you think Charlotte,

of all this stuff?

468

:

Charlotte Cleavely: It's really

interesting listening to the perspectives.

469

:

Obviously there are vast differences to

the UK, but also a lot of similarity.

470

:

Listening in the conversation with

RVs versus Sprinter vans, which

471

:

you definitely went across to Kate.

472

:

And she said different types of people.

473

:

So we do, we call it

off-grid grass camping.

474

:

So we are, as I said, we're a

working farm and we really are

475

:

very much rustic, back to basics.

476

:

We don't do caravans mainly

because of the access.

477

:

So that was the reason we didn't.

478

:

And it interesting how that shaped

the type of campers that we get.

479

:

So we do your normal campers.

480

:

We will do campervans.

481

:

We do get like the

bigger campervans in not

482

:

motorhomes.

483

:

So we very much tend to be the type

of family that does want the campfire.

484

:

So each of our camping pitches has its

fire pit there ready for them to go.

485

:

We're very off-grid, we're very rustic.

486

:

So with the bell tents,

there's no electricity.

487

:

So I think it's about knowing who and

what you are as a site and what you

488

:

offer and making sure matches your

guest's expectations and then creating

489

:

the experience that goes round that.

490

:

A lot of our guests definitely come to

us because of our farming background.

491

:

So they're really

interested in the animals.

492

:

We've got a really good location three

miles outside Stratford-upon-Avon.

493

:

We're very central in the country.

494

:

So yeah, it's really interesting to see

differences, listen to the differences

495

:

that you guys have over there and then

thinking about, not a lot of that's

496

:

really that different over here too.

497

:

Yes, it's just slightly

different ways of doing it.

498

:

Or maybe I'm now running

off topic as well.

499

:

Brian Searl: No, it's impossible

to do that on this show.

500

:

Don't worry.

501

:

what's, what do you guys focus

on for guest experience there?

502

:

Charlotte Cleavely: As I said,

our main focus probably is the

503

:

fact that we are a working farm.

504

:

So the name gives it away, The Apple Farm.

505

:

It was originally a commercial fruit farm.

506

:

My dad, I lived in Australia for

507

:

14 years working in sales and marketing.

508

:

I came just over 10 years ago.

509

:

dad in his wisdom bought a derelict fruit

farm because my mom likes making jam.

510

:

So it was meant to be a hobby farm.

511

:

He doesn't want a derelict fruit farm.

512

:

We are also beef farmers.

513

:

So we very much enjoy the crossover with

hospitality of getting people into the

514

:

farming environment telling them all about

what farming is and then bringing that

515

:

back into the guest experience as well.

516

:

So we offer hampers, meats, etc.

517

:

from the farm.

518

:

We do our own apple juice.

519

:

We do farm tours.

520

:

We do farming experiences.

521

:

So that's really the

lines that we go down.

522

:

Brian Searl: What, what's one thing

you would like to do from a guest

523

:

experience standpoint that you

haven't been able to do so far?

524

:

Charlotte Cleavely: I would love to, we

would very much to have a micro dairy

525

:

site so we can produce small

volumes of milk, eggs, cheese, that

526

:

kind of stuff, really bring that

back into the guest experience.

527

:

Maybe even have a little

cafe on site and do the whole

528

:

circle of the guest experience.

529

:

Would love to do.

530

:

Brian Searl: You get that set up, I'll

come over and be a paying customer.

531

:

Like cause that's what I look for.

532

:

I when I travel and obviously there's

different, there's so many different

533

:

niches and buyer personas and demographics

and ideal customer profiles and

534

:

people who will do different things.

535

:

For me it's the unique experience.

536

:

And I'm willing to sacrifice

some of my comfort.

537

:

Like not a lot cause I'm

old and I have a bad back.

538

:

But I don't really have

a bad back, but I am old.

539

:

And so like when we were in Ireland

last at the end of last year, probably

540

:

September, something like that.

541

:

We were, like that's

all I was looking for.

542

:

Whether it was Airbnb or glamping

sites or it ended up being unique bed

543

:

and breakfasts cause that's all there

was when we were traveling along the

544

:

island around the edges for a while.

545

:

And we went to Northern

Ireland and regular Ireland.

546

:

But we were always looking

for something unique.

547

:

And so I was willing to trade

off some things like that.

548

:

Like I have bad eyesight.

549

:

like when I take my contacts

out at night, like I can't see

550

:

five feet in front of me, right?

551

:

It's all blurry.

552

:

I have had bad eyes since I was in

first grade, so I figure out how

553

:

to navigate it like some kind of

weird bat creature or something.

554

:

But anyway, so we stayed in a castle,

like little Airbnb castle with two rooms

555

:

and a nice old tower in Southern Ireland.

556

:

And I remember like the bathroom was

like down seven steps down the, we had

557

:

to go around down the thing and then open

the door and there was a latch on it.

558

:

It was completely pitch black and

you had to go in and it was plumbing.

559

:

But you had to figure it all out.

560

:

it's not that much of a thing to give up.

561

:

But the point that there are

trade-offs that people are being

562

:

willing to make, I think if you

can get a really unique experience.

563

:

And it doesn't have to be a castle

obviously, but something that

564

:

somebody put some thought and love

and care into to make it different.

565

:

Charlotte Cleavely: Yeah.

566

:

I think it's definitely, I think one of

you guys said earlier, gone are the days

567

:

where you can plonk an accommodation

whatever you tickles your fancy.

568

:

You can't just put an accommodation

down now and to fill it.

569

:

You've got to create the

experience that goes with that now.

570

:

And that's what will bring people back.

571

:

so much we would love to do.

572

:

But that's definitely where

our repeat customers come from.

573

:

They come, they came for what we

gave them, not necessarily the

574

:

fact that it was a bell tent.

575

:

It was about the experiences of all.

576

:

Brian Searl: With one caveat, you

can put 'em side by side if you

577

:

have a really good view, I think.

578

:

We saw that in Ireland, like if

you're right by the ocean or like

579

:

on the Aran Islands or in Croatia

and you can see the Mediterranean

580

:

Sea, then that's your experience.

581

:

Still not about the accommodations,

that holds true, but.

582

:

Charlotte Cleavely: Sorry, say that again?

583

:

Brian Searl: I said it's still

not about the accommodation.

584

:

It's about the view.

585

:

So it's like what you're saying holds

true, but that's the exception I

586

:

think where you can have that and not

focus so much on the traditional guest

587

:

experience, if you want to label it

like that, or what we're talking about.

588

:

Charlotte Cleavely: Yeah, I think so.

589

:

Comes with a built-in view.

590

:

Jeremy Johnson: That's one place

where I see the US being still very

591

:

much behind the UK Europe in general.

592

:

Like that uniqueness.

593

:

We're at a point, at least where I'm

at and what I see, I feel like we're

594

:

at a point where people are thinking

still that they can just put up like

595

:

glamping tent or now maybe more of

a dome or even the glass houses.

596

:

They're thinking, "Oh, I can just put

up a glass house and people will come.

597

:

It doesn't matter where I do it."

598

:

As soon as there's 15 glass houses in

one region, it loses that novelty, right?

599

:

And so then it becomes

more about the experience.

600

:

And I we're, at least from my

perspective, we're just starting to

601

:

get there where people, like Wolf

comes to mind with his farm project

602

:

down in Florida that he's working on.

603

:

We're just getting to that

farm camping/glamping mixture.

604

:

Like that's just happening here.

605

:

And then think about at least in region,

like a place like Viroqua, Wisconsin,

606

:

which is pretty much the organic

farming capital of the Midwest, which is

607

:

sounds like a very weird thing to say.

608

:

But the accommodate, like amazing

organic farms in the Driftless region,

609

:

amazing farm to table restaurants,

but then the accommodations

610

:

are like few and far between.

611

:

We brought our RV down there,

which it's not even an RV.

612

:

a truck camper with a fiberglass

shell and it's 24 feet long.

613

:

And we couldn't find a place camp for

the night with our 24-foot truck camper.

614

:

We actually had to rent an Airbnb

that was like privately owned

615

:

and not even part of a farm.

616

:

It was just like kind of a one-off RV.

617

:

Like we would have loved to stay at a

farm and we would have loved to find

618

:

a place where we didn't have to spend

500 bucks a night to rent an Airbnb

619

:

when we had a camping vehicle with us.

620

:

Zach Stoltenberg: I think we're

seeing some things like Harvest

621

:

Hosts is a good example, right?

622

:

That launched and it's partnering

with farms that are willing to allow

623

:

somebody with an RV to come and

stay on their night, stay a night

624

:

or two, and there's no cost to it.

625

:

just with the projects that we worked

on, even recent stuff that's in design.

626

:

I worked on probably five or six

different different properties where it

627

:

was incorporating that farm, building

out a farm experience and really

628

:

intertwining that with everything.

629

:

One of our sites that we did Texas, they

wanted to have goats and mini Highland

630

:

cows and and they wanted guests to be

able to interact with those animals.

631

:

So we literally have sites where you

have your site and there's fenced

632

:

on three sides, but the animals

can come right up into your site.

633

:

working on one down in Arkansas right

now is a functioning cattle ranch.

634

:

They're going to maintain 30

to 50 head of cattle on this.

635

:

And so we're looking at designing

barns and some mini barns and

636

:

bringing in some covered wagons.

637

:

And there's a restaurant on site

that they want to incorporate a whole

638

:

kind of farm to table experience

for guests where when you're eating

639

:

dinner that night, 90% of what you're

eating was grown on the property.

640

:

so I think there is a

focus starting in that.

641

:

The one thing I will say I think look at

UK versus US, I do think the UK really

642

:

led the charge in a lot of those things.

643

:

I think the US market is catching

up very quickly and in some

644

:

ways it's probably surpassed.

645

:

But I also think customers and

the demand, the guest experience

646

:

is very different in those two.

647

:

Brian Searl: I was looking up on my

phone here, we're doing a bunch of

648

:

pricing breakdowns and stuff we're

going to release for Insider Perks.

649

:

I was asking it for different

stats about glamping.

650

:

I was distracted and not paying attention.

651

:

says overall glamping from our data,

which we've got data from about

652

:

2,300 campgrounds and RV parks and

glamping sites in North America.

653

:

The median price is $145 a night.

654

:

The average is $159.75.

655

:

Says the average price for a

treehouse, which is arguably I

656

:

would say that's more unique, right?

657

:

$239.45.

658

:

A glamping cabin is $210.

659

:

A pod or capsule is $194.

660

:

A yurt is $142.

661

:

Vintage Airstream is $140.

662

:

Teepee is

663

:

$136.

664

:

Safari tents $135 and your bell is $118.

665

:

So I think that speaks to the amount of

like extra money you can get from putting

666

:

thought into something that and maybe, I

don't think treehouses will ever be not be

667

:

unique cause they're a lot harder to use.

668

:

But or harder to build.

669

:

that speaks to I think that what

we were talking the uniqueness.

670

:

Yeah, Zach?

671

:

Zach Stoltenberg: think another thing that

can't be ignored in this conversation, and

672

:

I want to hear Kate and Charlotte on this.

673

:

We can talk ADRs for revenue, but that

should be just one small piece of it.

674

:

One thing that I think a lot of the

operators that we worked with, a

675

:

lot of folks I'm friends with who

own resorts and operate resorts in

676

:

the US, one of the things that they

all do really well are add-ons.

677

:

Other things.

678

:

So I'm going to toss out his name

and I hope he's okay with it.

679

:

Matt Keller with Ramble.

680

:

Like he's got a beautiful property outside

of Atlanta and last year they built a

681

:

floating sauna unit on the property.

682

:

And he has beautiful sites.

683

:

He's got some treehouses,

he's got tree tents even.

684

:

Incredible accommodations.

685

:

But the floating sauna was an add-on and

he allows guests to book that separate.

686

:

So they're paying for their stay and

then they're also paying for a sauna

687

:

I think that can be done with some

F&B components, even with partnerships

688

:

off-site activities, excursions.

689

:

I've got clients that they partner with

a zipline course that's down the road or

690

:

an ATV jeep tour operator that, you know,

is nearby that will come and pick guests

691

:

up right at property and bring them out.

692

:

And there's revenue to be generated

in this business outside of just

693

:

the overnight accommodation.

694

:

the RV side, they've known

that for a long time.

695

:

When we work existing RV

parks that are doing a remodel

696

:

or expansion, a reposition.

697

:

That's one of my questions I

ask always of their manager.

698

:

go down the aisle of the store

and we'll say, "What do you

699

:

do the best within the store?

700

:

And top two revenue

generators for an RV park?"

701

:

Brian Searl: The first one

I'm sure you can guess.

702

:

Zach Stoltenberg: RV parts?

703

:

Brian Searl: No, we've all

meant, you mentioned it earlier.

704

:

Jeremy Johnson: Firewood.

705

:

Showers.

706

:

Zach Stoltenberg: You

can't charge for showers.

707

:

Brian Searl: Well you could.

708

:

Jeremy Johnson: Some people do.

709

:

Brian Searl: Wouldn't be a

good idea, but you could.

710

:

Zach Stoltenberg: Firewood is number one.

711

:

Jeremy Johnson: Firewood.

712

:

Brian Searl: Okay.

713

:

All right that makes sense.

714

:

All right.

715

:

Zach Stoltenberg: Firewood is

number one, ice cream is number two.

716

:

Jeremy Johnson: Okay.

717

:

I'm surprised coffee isn't number one.

718

:

Zach Stoltenberg: Again, I

think you can't charge for that.

719

:

I think stay at a place and they don't

have coffee sitting for me in the

720

:

morning, I'm never staying there again.

721

:

No, and like I had a conversation

with a manager and she said,

722

:

"Yeah, we sell a ton of firewood.

723

:

makes up most of our revenue sales."

724

:

And I said, me about

how you're selling it."

725

:

And she said, it's problem.

726

:

Like right now we hire high school

kids and they drive around in a

727

:

golf cart for three hours every

night and stop at every site and

728

:

see if they need any more firewood."

729

:

And they charged by default

everybody who stayed there.

730

:

They wouldn't, they nothing was included.

731

:

It was just, hey, if you want

firewood you have to buy it.

732

:

And I said, "How much do you

sell a bundle of firewood for?"

733

:

And I think it was seven dollars.

734

:

I said, "Here's what I want you to do.

735

:

Raise the cost of your nightly

rates by 10 bucks and include the

736

:

first bundle of firewood with it."

737

:

You're actually selling it for

more than what you're doing and

738

:

it's there and it's included.

739

:

So the transaction doesn't change.

740

:

It's that guest experience and

it's a perception of value.

741

:

If they've already got it, they're

going to start a campfire with it.

742

:

And when when the wood's burning and it's

going and as a parent, I've got four kids.

743

:

If my kids are all sitting around the

campfire and we throw the last piece of

744

:

wood on and I know it's only 6:30, I'm

going to go down to the store and buy

745

:

more because we've already got the fire

going and I don't want it to go out.

746

:

And so I think that's really, those

are the things from a guest experience

747

:

perspective that focus on when we're

working with a client or an owner,

748

:

those are the questions I ask because

the transaction doesn't have to change.

749

:

It's just the way that it's presented.

750

:

she looked back at me and she goes,

"So I don't have to pay two kids

751

:

to drive around in a golf cart on

their cell phones for three hours?"

752

:

And I said, It's going to be in

the site when they get there.

753

:

If they don't use it, sold it.

754

:

Like it's paid for."

755

:

And she goes, if they leave it somebody

else will take it back to their site."

756

:

"It'll be gone."

757

:

The duck on the June bug, pick those

sites clean as soon as somebody moves out.

758

:

And said, "Yeah, but who cares?

759

:

You already sold it.

760

:

You sold it for ten dollars."

761

:

Kate Morel: Yeah.

762

:

That's a bit of a contentious one

here with glamping We always, well

763

:

most places will include firewood,

kindling, firelighters as a starter pack.

764

:

I'm in a bit of an ongoing battle with

one of my clients who still insists on

765

:

locking all of his wood away from guests.

766

:

And having stayed on his site and suffered

freezing cold with my children around

767

:

one of the campfires, it was stacked

like two foot high with padlocked cages

768

:

and we sit within five feet of it.

769

:

It was like a bonfire not

a campfire to keep warm.

770

:

And we ended up having to go

to bed at about nine o'clock

771

:

because it was freezing.

772

:

And I said, "Where's the wood?"

773

:

He said, "Oh, you have to ring

me up and I'll bring it down."

774

:

And I was like, "No."

775

:

And he missed a trick there because it was

776

:

And a lot of, I don't think it teaches

people to respect our natural resources.

777

:

Wood is the rarest material in our

778

:

universe.

779

:

It's not diamonds, it's not gold.

780

:

It wood.

781

:

And it might look as it fell itself,

it doesn't cord itself, chop itself

782

:

and stack itself so it costs money.

783

:

And I think the more we, the more

we find ourselves disconnected

784

:

with the natural world.

785

:

I know what it's like in America,

but here in the UK we have terrible

786

:

problems with guests and fire because

most people have central heated houses.

787

:

I've got my log burner, my

log burner has gone out.

788

:

We've been talking actually.

789

:

But a lot of people don't understand

how to light or maintain a fire.

790

:

Zach Stoltenberg: Well, I

791

:

that's also a change between

primitive and the luxury.

792

:

That more rustic kind of what

you guys have, what Jeremy has,

793

:

that's a fun guest experience.

794

:

When you move to that luxury level, those

guests want to flip a switch and turn on

795

:

a propane burner that's in their unit.

796

:

Kate Morel: Fire.

797

:

Brian Searl: Yeah, I bet you there's a

I bet you there's a bigger market than

798

:

a lot of people think for luxury rig

owners who would be willing to learn how

799

:

to start a fire with a flint and steel.

800

:

If you offered like a really interesting

class or course or something, right?

801

:

Jeremy Johnson: Yeah.

802

:

saunas are a great example of it.

803

:

if you're having a sauna as an amenity,

you want that wood-fired sauna experience.

804

:

There's an attraction to that.

805

:

We looked at, I actually have an

electric one in my basement, but

806

:

that's because it's in my basement.

807

:

I'm not going to have a wood fire

in my basement, but it's not the

808

:

same as like an outdoor wood fire.

809

:

And propane experience, I don't know

if you've ever done a propane heated

810

:

sauna before, but it's not even close.

811

:

You're like, what what is this?

812

:

This is not the experience

I signed up for.

813

:

Brian Searl: Yeah, we like they

had I remember in Ireland we

814

:

didn't get to go stay at one, it

was sold out, the one I found.

815

:

But it was a place called Galgorm

that had wood-fired hot tubs

816

:

too that I really wanted to try.

817

:

Like I've tried one, there's a

place in Canada here that has one

818

:

that we didn't get to to light up,

but it takes forever to heat up.

819

:

People don't want that hassle.

820

:

But think it's a balance.

821

:

I think you like going back to the

fire too, like I think they don't want

822

:

to start a fire, they want to flip a

switch because they think you gotta

823

:

put a bunch of newspaper in there

and it's gonna cause a bunch of smoke

824

:

and they don't know how to stack.

825

:

But if they knew how, I don't know.

826

:

Maybe you wouldn't want

to do it every time.

827

:

I don't want to start a fire every

time with flint and steel but.

828

:

Jeremy Johnson: We might be

lucky in Northern Michigan that

829

:

we don't have that problem.

830

:

I don't know.

831

:

glad that the closest

metro is four hours away.

832

:

Zach Stoltenberg: From a

design perspective, a lot

833

:

of times try to do both.

834

:

The practicality of putting a wood

stove in a bell tent, all of those

835

:

valid points that you guys brought up.

836

:

Someone has to know what they're doing.

837

:

Has to know how to start it.

838

:

Has to know how the dampers work.

839

:

Otherwise you're going to end up with

a tent that just reeks smoke, right?

840

:

In that application an electric heat or

propane heat or something that turns on

841

:

with a flip of a switch may be better.

842

:

But when we do the communal campfire

down at the base camp area and

843

:

we set out buffet with all the

different toppings and fixings and

844

:

whatever you want to do your S'mores.

845

:

And that we do every Thursday, Friday,

Saturday starting at Everyone's

846

:

invited down if you're staying

for the weekend, you come down.

847

:

And that one your manager, your host,

your whoever is going to come down

848

:

and facilitate that whole thing.

849

:

That's the real fire experience.

850

:

And sitting around a campfire

and getting to meet other people.

851

:

And just just like Charlotte was saying

earlier, reason they have return guests.

852

:

People come out, not for the

accommodation, it's for the

853

:

experiences that they had there.

854

:

So I think from a design

perspective, we always, want both.

855

:

We want to deliver the experience,

but we also want to to deliver that

856

:

convenience quality guest experience.

857

:

Brian Searl: Sure.

858

:

Okay, let's wrap up.

859

:

Go ahead,

860

:

please.

861

:

No, go ahead.

862

:

Kate Morel: No, I wasn't gonna wrap up.

863

:

I was gonna say something else.

864

:

But continue first before I say

865

:

Brian Searl: it comes to guest experiences

and add-ons, I love that you threw that

866

:

into conversation, Zach, cause it's

867

:

been in my mind since we started really.

868

:

Is we we I don't know whether you

would agree Charlotte, as we maybe

869

:

we're moving on really in the UK

from saunas and things like that.

870

:

Moving more into sort of the, I see,

I'm advising my clients anyway, to

871

:

look at how to work with the land more.

872

:

So we're looking at installing land art

and hazel tunnels experiential ways cause

873

:

we keep using this phrase, I don't know

if you use it over in the States a lot.

874

:

Glamping sites over here says

we reconnect with nature.

875

:

What does that actually mean?

876

:

Because if you leave people to

their own devices, very often

877

:

they will revert to using a phone.

878

:

So I'm piloting schemes with

879

:

some

880

:

sites this year to actually get engage

with nature and it will be an add-on

881

:

But we're also running, doing a little

upskilling thing with with Vicki.

882

:

teaching people how to run

their workshops as well.

883

:

So craft workshops for guests and other

local people coming onto the site and

884

:

learning how to do and make things.

885

:

And yeah, with other local

activity providers as well.

886

:

Anything that's on brand and ties in with

the overall design aesthetics and the

887

:

experience you want to offer your guests.

888

:

I get very excited about this subject

obviously because the world's your oyster.

889

:

If you can't find it, make it up.

890

:

love Thelma and Louise.

891

:

Thelma and Louise?

892

:

Thelma's Essex?

893

:

a kind of yard style of company and

they've converted this outbuilding into a

894

:

fashion.

895

:

And they've used reclaimed

stuff and they've used this

896

:

theme of Thelma and Louise.

897

:

Just check out the girls, you're welcome.

898

:

Fabulous.

899

:

Because they've just made something up.

900

:

The world is our oyster.

901

:

I love that hospitality is.

902

:

You can just do

903

:

and create any experience that you want.

904

:

Yeah, you just have to be willing to,

and you have to curate it for people.

905

:

Go ahead, Charlotte.

906

:

Charlotte Cleavely: Yeah, definitely.

907

:

We just, we put shepherd huts in, we

just had some really cool guys down

908

:

the road that have me two beautiful

oak framed bridges and trees that we

909

:

actually had dropped where we wanted them.

910

:

And they've built me what will become

a living hedge round the side of it.

911

:

So I'm planning on having some info

on that kind of stuff with the guest

912

:

comes to that hut and then we will

offer the opportunity to add into it.

913

:

Cause you can literally just

keep adding into the hedge.

914

:

We'll have some willow there available

for them and they can put a little bit

915

:

in themselves so they can add their

tiny little touch to what we did.

916

:

yeah definitely back to nature, the

farming, the rustic, that kind of thing.

917

:

I think people are on board with that now.

918

:

Brian Searl: Awesome.

919

:

All right, let's wrap up the show.

920

:

We have a tradition that we

started at the end of last year I

921

:

tried at one of the conferences.

922

:

I thought really worked well

and that's just everybody

923

:

asking each other a question.

924

:

So what we typically do we'll

pick one of our special guests.

925

:

Let's start with Charlotte.

926

:

Charlotte, you can ask either

Kate or Zach or Jeremy a question.

927

:

You pick who you want

to ask a question to.

928

:

And then whoever you ask a question

to, they'll keep following on.

929

:

But if you ask a question to Zach,

nobody else can ask a question to Zach.

930

:

It'll be a process of elimination.

931

:

Charlotte, who would you

like to ask a question to?

932

:

Charlotte Cleavely: Zach.

933

:

So, Zach, how did you end

up doing what you do now?

934

:

Zach Stoltenberg: I wish I knew.

935

:

I fell into it.

936

:

Like I've done a bit of

everything with my career.

937

:

had an opportunity to work on

my first RV park back in:

938

:

An awesome client.

939

:

I got connected with several

other people in the industry.

940

:

think we did a good job on the design

of that, but I didn't know any better.

941

:

And so we we did some unusual

things and some things that you

942

:

don't see in typical RV parks.

943

:

And it got a lot of attention from

potential investors, other developers.

944

:

And I started getting phone calls.

945

:

And people were like, "Hey we

saw what you did on this one.

946

:

We have property Arizona.

947

:

We have property in Oklahoma.

948

:

And we want something that's

not rows dominoes of RVs.

949

:

We want something that

works with the land."

950

:

So I really, I started on the

RV side and then anybody who

951

:

was in RV was paying attention

glamping and outdoor hospitality.

952

:

So then that kind of took over.

953

:

Now probably 60% of what I do is

experiential stays 40% still RV parks.

954

:

But yeah, I love where I'm at.

955

:

I love do what I'm doing and we built an

incredible team of different disciplines.

956

:

We got landscape architects and planners

and we just brought on an interior

957

:

designer right at the end of the year.

958

:

And doing incredible

projects all over the world.

959

:

But yeah, if you'd asked me

15 years ago if I ever thought

960

:

I'd be a outdoor hospitality

architect, it wasn't on my radar.

961

:

But I think I've always

been an outdoorsman.

962

:

I grew up, was a Boy

Scout, I'm an Eagle Scout.

963

:

I grew up camping with my family.

964

:

I love being outside.

965

:

And so I I think I probably

always had the personality for it.

966

:

I just figured out a way

to make it my job now.

967

:

Brian Searl: Cool.

968

:

All right, Zach.

969

:

Who do you want to ask a question to?

970

:

Zach Stoltenberg: Uh, I will

ask a question to Jeremy.

971

:

I want to know because with the

beginning of the year,:

972

:

What is one trip that you want to take in

the next year because I know when you own

973

:

a business you never take time off, you

never get a break, constantly working.

974

:

So I want, I want to know if you

could go anywhere, take a trip

975

:

anywhere in the world in 2026.

976

:

Where would you go and why

do you want to go there?

977

:

And then tell me what your plan is for

n you're going to go there in:

978

:

Jeremy Johnson: Yeah, okay.

979

:

If I could go anywhere, it would

probably be somewhere in Central

980

:

or South America right now.

981

:

like I said earlier, it's 15 degrees

out with a negative 20 wind chill so I'm

982

:

craving some warmer weather at the moment.

983

:

But I'll answer it a little more

realistically and for me actually

984

:

the next trip I have coming, the

next two trips I have coming up.

985

:

One is to a beautifully designed

Airbnb in Northeast Wisconsin a

986

:

group of architects out of Minnesota,

David and his son Kai Salmela.

987

:

So we're going to visit that

Airbnb because it's just it's

988

:

a total unique experience.

989

:

It's high end, it's luxury and

we're going at the end of February.

990

:

We'll probably get some cross country

skiing in and some just like alone time

991

:

in a beautiful place with me and my wife.

992

:

And then the second one in the

springtime we're going up to Sault Ste.

993

:

Marie Canada, not Sault Ste.

994

:

Marie Michigan, but on the other side

of the border to the, don't know how

995

:

to say the name of the river, but it's

like the Goulais or Galashious River.

996

:

It's right off of Lake Superior

and again it's just this like

997

:

super unique experience, lots

of cool accommodations up there.

998

:

And really the trips we have

right now are for inspiration.

999

:

As we look to build what we're making

and add in cabins and different

:

00:53:06,203 --> 00:53:08,493

experiences like Kate was talking about.

:

00:53:08,933 --> 00:53:11,243

We plan to add in, we're

working with a couple different

:

00:53:11,243 --> 00:53:14,723

groups to add in recreational

opportunities, guiding opportunities.

:

00:53:15,223 --> 00:53:16,463

then even like folk schools.

:

00:53:16,463 --> 00:53:19,343

I don't know what you mentioned

crafting in the UK, we call

:

00:53:19,343 --> 00:53:20,983

them folk schools in the US.

:

00:53:21,345 --> 00:53:25,343

That's something that we're taking

a lot of time to go see what other

:

00:53:25,343 --> 00:53:29,148

people are doing our region and

understand and get inspiration from.

:

00:53:31,658 --> 00:53:32,698

Brian Searl: All right

Jeremy, Kate or Charlotte?

:

00:53:33,458 --> 00:53:33,888

Jeremy Johnson: Yeah.

:

00:53:33,980 --> 00:53:36,003

Man, this one could go

to either one of you.

:

00:53:36,065 --> 00:53:37,933

gonna I'm gonna go with Kate though.

:

00:53:38,295 --> 00:53:42,523

We talked a lot about how I think

the UK is a lot of people think

:

00:53:42,523 --> 00:53:46,863

the UK is ahead of the United

States in terms of this industry.

:

00:53:46,893 --> 00:53:49,863

And so I'm curious like what are

you seeing, what's at the forefront

:

00:53:49,863 --> 00:53:53,473

right now in the UK that we're

not even thinking about in the US?

:

00:53:53,505 --> 00:53:57,563

We're just getting into

these farm stays hospitality.

:

00:53:57,565 --> 00:53:59,903

What's like the next thing that

you guys are already on to?

:

00:54:03,033 --> 00:54:07,143

Kate Morel: Oh, that's a tough query

because it's I think we're going

:

00:54:07,403 --> 00:54:10,503

probably more down immersive route.

:

00:54:11,345 --> 00:54:13,803

We're already doing farm stays,

we've done farm stays, we've

:

00:54:13,803 --> 00:54:15,443

had feather down farms 15,

:

00:54:19,153 --> 00:54:19,543

16 years ago.

:

00:54:19,563 --> 00:54:20,083

So that's kind of old hat for us.

:

00:54:20,813 --> 00:54:24,703

But I still, there's an opportunity

for more people to do that.

:

00:54:25,095 --> 00:54:27,893

lot of farmers are looking

to diversify here in the UK.

:

00:54:28,183 --> 00:54:33,023

I don't know if anybody watched

Jeremy Clarkson's Farm program.

:

00:54:33,273 --> 00:54:35,263

Farmers having a tough

time of it over here.

:

00:54:35,753 --> 00:54:39,550

We've got a lot of farm shops popping

up, popping up Yeah, it's stuff

:

00:54:39,683 --> 00:54:47,083

actually re-learning going away to learn

something and to engage the natural

:

00:54:47,083 --> 00:54:54,533

world and learn about So we've got

massive, there's things like forest

:

00:54:54,543 --> 00:54:56,633

therapy are becoming very popular here.

:

00:54:56,683 --> 00:55:00,363

Forest bathing, learning

about trees, herbs,

:

00:55:02,463 --> 00:55:03,986

bees, all that sort of stuff.

:

00:55:04,363 --> 00:55:10,323

Maybe that's my slight prejudice because

I'm a forest therapy practitioner at

:

00:55:10,593 --> 00:55:16,793

the moment, so it's opened my eyes

to this whole world that fits in

:

00:55:16,803 --> 00:55:18,863

beautifully with glamping as well.

:

00:55:19,463 --> 00:55:20,963

We're doing research and

everybody's saying, yeah, that's

:

00:55:20,963 --> 00:55:23,873

going to be a big thing over here.

:

00:55:23,933 --> 00:55:25,933

So really properly engaging with nature.

:

00:55:27,113 --> 00:55:27,803

Brian Searl: All right, Kate.

:

00:55:28,043 --> 00:55:28,633

Charlotte.

:

00:55:28,633 --> 00:55:28,973

Kate Morel: Sorry Charlotte.

:

00:55:28,973 --> 00:55:30,093

You definitely need to come

:

00:55:35,453 --> 00:55:35,493

to our

:

00:55:35,513 --> 00:55:37,333

Brian Searl: Maybe that's what she was

going to ask you, if she can come stay.

:

00:55:37,333 --> 00:55:37,673

I don't know.

:

00:55:37,673 --> 00:55:38,543

Kate to Charlotte.

:

00:55:38,563 --> 00:55:40,183

You're the process of elimination.

:

00:55:40,343 --> 00:55:41,213

You have a question for Charlotte?

:

00:55:42,713 --> 00:55:44,193

Kate Morel: I'm going to

ask Charlotte, idea for your

:

00:55:46,483 --> 00:55:47,303

site this year?

:

00:55:48,985 --> 00:55:51,993

Charlotte Cleavely: We have just

been chatting to the same guys that

:

00:55:52,063 --> 00:55:55,403

did benches and the living fences.

:

00:55:55,893 --> 00:55:56,423

We've just been

:

00:55:58,773 --> 00:56:02,551

drafting plans for swim pond lake

in so that we could have lake in...

:

00:56:02,551 --> 00:56:03,628

lake might be a bit grand.

:

00:56:03,718 --> 00:56:04,458

A swim pond.

:

00:56:05,098 --> 00:56:09,123

that we could add that and it

slots in not dissimilarly with

:

00:56:09,478 --> 00:56:10,648

what you were talking about Kate.

:

00:56:10,678 --> 00:56:13,958

I think people are more

interested in nature, it's how...

:

00:56:15,308 --> 00:56:19,348

We also, as a side to our accommodation,

we also operate as a care farm.

:

00:56:20,258 --> 00:56:23,198

So we welcome people with all

sorts of different abilities,

:

00:56:23,538 --> 00:56:23,851

different needs to the farm.

:

00:56:23,851 --> 00:56:28,658

Green therapy and getting back

to nature, I think that stuff

:

00:56:28,658 --> 00:56:29,878

is to become a really big thing

:

00:56:36,098 --> 00:56:36,408

as well.

:

00:56:38,118 --> 00:56:38,338

So yeah, swim pond.

:

00:56:38,338 --> 00:56:38,415

That's what I'd love to do.

:

00:56:38,415 --> 00:56:38,419

Brian Searl: Wild swimming.

:

00:56:38,419 --> 00:56:38,423

Charlotte Cleavely: Wild swimming.

:

00:56:38,423 --> 00:56:38,618

Brian Searl: Wild swimming, yeah.

:

00:56:38,618 --> 00:56:39,538

That sounds interesting.

:

00:56:39,870 --> 00:56:43,558

I still like the places we went in Iceland

that were more than the Blue Lagoon.

:

00:56:43,558 --> 00:56:47,138

They were the just more in nature

and more in tune and more, yeah.

:

00:56:48,448 --> 00:56:50,538

Charlotte, where can they find out

more about Apple Farm Glamping?

:

00:56:51,808 --> 00:56:52,958

Charlotte Cleavely: So you can find us

:

00:56:55,998 --> 00:56:57,445

on TheAppleFarmGlamping.com.

:

00:56:57,628 --> 00:57:00,498

find us on Facebook, on

Instagram, a little bit on TikTok.

:

00:57:00,498 --> 00:57:01,708

So yeah, we're round about.

:

00:57:02,048 --> 00:57:06,188

We recently featured on a Channel

4 program called Four in So if

:

00:57:06,188 --> 00:57:09,518

any of you guys access any UK TV

at all that was a good giggle.

:

00:57:09,658 --> 00:57:14,183

So go yeah, you'll find

us pretty much everywhere.

:

00:57:14,183 --> 00:57:14,238

Brian Searl: Awesome.

:

00:57:14,238 --> 00:57:14,988

Thank you for being here Charlotte.

:

00:57:15,088 --> 00:57:16,518

Kate, can they find out

more about what you do?

:

00:57:18,908 --> 00:57:22,108

Kate Morel: On my website

creativehosts.com,

:

00:57:22,128 --> 00:57:22,178

Brian.

:

00:57:22,558 --> 00:57:23,408

Brian Searl: Thanks for being here, Kate.

:

00:57:23,408 --> 00:57:23,978

I appreciate it.

:

00:57:24,008 --> 00:57:25,778

Jeremy, where can they find

out more about Cona Hills?

:

00:57:27,458 --> 00:57:28,078

Jeremy Johnson: CampKonaHills.com.

:

00:57:28,500 --> 00:57:29,248

on the website.

:

00:57:30,108 --> 00:57:30,468

Brian Searl: All right.

:

00:57:30,558 --> 00:57:32,388

And Zach, where can they find

out more about what you do?

:

00:57:33,850 --> 00:57:35,920

Zach Stoltenberg: The company is LJA.com,

:

00:57:35,940 --> 00:57:40,378

but LinkedIn really probably one of

the best places to to connect with me.

:

00:57:41,498 --> 00:57:41,820

Brian Searl: Awesome.

:

00:57:41,820 --> 00:57:43,948

Thank you guys for being here for

another episode of MC Fireside Chats.

:

00:57:43,948 --> 00:57:44,798

We went a couple minutes over.

:

00:57:45,128 --> 00:57:48,248

If you're not sick and tired of hearing

from me, I will be back on Outwired in

:

00:57:48,408 --> 00:57:52,008

about 54 minutes or so with Scott Bahr.

:

00:57:52,008 --> 00:57:55,858

We're going to cover a ton of news with

AI tech, robotics, stuff like that.

:

00:57:56,228 --> 00:57:59,313

And a bunch of different data that

slices and dices things like why

:

00:57:59,313 --> 00:58:03,513

retail sales are down 12% in November

for RVs some other things like that.

:

00:58:03,513 --> 00:58:04,963

So thank you guys for joining us.

:

00:58:04,993 --> 00:58:08,203

Other than that we will see you next week

on another episode of MC Fireside Chats.

:

00:58:08,413 --> 00:58:08,723

Take care.

:

00:58:08,923 --> 00:58:09,453

Appreciate y'all.

:

00:58:11,033 --> 00:58:12,283

Charlotte Cleavely:

Happy New Year everybody.

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