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What If You Knew What Your Customers Were Thinking…
Episode 715th November 2024 • Practical Business Owner's Ideas Series • Stearns Financial Group
00:00:00 00:41:10

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Join Kurt for a discussion with Dr. Madelynn Stackhouse, President of Stackhouse Consulting, Associate Professor of Management at the Bryan School of Business, and recipient of the Margaret Van Hoy Hill Dean's Notable Scholar award. Dr. Stackhouse is a leader in the Organizational Psychology field, with an emphasis on behavior and workplace dynamics. Kurt and Dr. Stackhouse will explore using surveys and questions to identify and understand your market needs and wants. Additionally, they'll discuss how to use what you learn to build a closer connection with existing and new customers.

Dr. Madelynn Stackhouse is an Organizational Psychologist, Consultant, Author, Academic Researcher, and Professor. At the University of North Carolina at Greensboro, she's a research professor of management and Margaret Van Hoy Hill Dean's Notable Scholar. For more than fifteen years, Stackhouse has combined her research on workplace dynamics, psychometrics, and ethics to help organizations address strategic and operational challenges in areas like leadership development, survey design, and organizational strategy.

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