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44. Maternity Care in the Hospital, a Service Industry or Just a Medical Emergency?
Episode 4422nd December 2025 • The Birth Link • Colette Wagholikar, RN
00:00:00 00:38:00

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Since starting as a nurse in labor and delivery I have heard that this is not a service industry, not a hotel or restaurant as we are made to feel like servers sometimes. We know best about their care and birth plans, we will take care of them and they should just let us do our jobs.

As more and more women speak up about trauma during hospital births, about the lack of support in labor and postpartum, I have to vent about my perception of what we are doing as nurses and doctors that is missing the mark.

How can we truly incorporate patient-centered care, treating the WHOLE person (persons) during their time in the hospital with us, while maintaining safety, autonomy and dignity?

Listen in as I question the hospital system we have and the mentality that so many nurses and doctors have around women in the maternity hospital system.

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