Scott Ritzheimer:
00:00:00
Hello, hello and welcome. Welcome once again
Scott Ritzheimer:
00:00:02
to the Start scale and succeed podcast. It's the only podcast
Scott Ritzheimer:
00:00:05
that grows with you through all seven stages of your journey as
Scott Ritzheimer:
00:00:08
a founder, I'm your host, Scott Ritzheimer, and today I want to
Scott Ritzheimer:
00:00:12
talk to founders who've built their team one handshake deal at
Scott Ritzheimer:
00:00:15
a time. You know exactly who you are, and now you find yourself
Scott Ritzheimer:
00:00:19
staring at a spreadsheet that makes no sense. There's dollars
Scott Ritzheimer:
00:00:23
everywhere, there's metrics everywhere, and it's just all
Scott Ritzheimer:
00:00:26
nonsense. You've got someone that you've hired in year one
Scott Ritzheimer:
00:00:29
who's making more than someone else who's been doing that job
Scott Ritzheimer:
00:00:32
better. In year three, you've got people being paid for all
Scott Ritzheimer:
00:00:36
kinds of things. You have people with titles that we've used to
Scott Ritzheimer:
00:00:38
compensate for a lack of compensation, and it's all just
Scott Ritzheimer:
00:00:42
a big mess. You know, it can't keep up, but you don't know how
Scott Ritzheimer:
00:00:45
to move forward. And here's what makes it even heavier, is all
Scott Ritzheimer:
00:00:49
the complexity of it. It's not just numbers, it's the emotions
Scott Ritzheimer:
00:00:53
and the relationships and the fear of what could go wrong if
Scott Ritzheimer:
00:00:57
you get it wrong. And so how do we do it? How do we tackle this
Scott Ritzheimer:
00:01:00
compensation challenge? How do we build a streamlined
Scott Ritzheimer:
00:01:05
compensation strategy? Well, today's guests are uniquely
Scott Ritzheimer:
00:01:09
qualified to help us navigate these waters. Today, we have a
Scott Ritzheimer:
00:01:12
duo with us, both Jody and Morgan Thelander, who are a
Scott Ritzheimer:
00:01:16
powerful mother daughter duo, the team behind J. Thelander
Scott Ritzheimer:
00:01:20
Consulting recently featured in Forbes, brings unmatched
Scott Ritzheimer:
00:01:24
expertise in executive compensation, founder strategy
Scott Ritzheimer:
00:01:27
and leadership alignment at growth stage. Companies, they've
Scott Ritzheimer:
00:01:31
built a reputation for translating complex compensation
Scott Ritzheimer:
00:01:33
data into actionable strategies that help founders attract and
Scott Ritzheimer:
00:01:37
retain top talent while navigating the scaling journey.
Scott Ritzheimer:
00:01:40
Their perspective is especially valuable because it bridges the
Scott Ritzheimer:
00:01:43
human and financial sides of growth, how leaders get
Scott Ritzheimer:
00:01:46
compensated, how to shape culture and how alignment at the
Scott Ritzheimer:
00:01:50
top sets the tone for long term success. Well. Jody, Morgan,
Scott Ritzheimer:
00:01:53
welcome it's a rare day that we get to have two guests on at
Scott Ritzheimer:
00:01:57
once. I'm excited to jump in here. My first question for the
Scott Ritzheimer:
00:02:02
two of you out of the gate is, you've been doing this together
Scott Ritzheimer:
00:02:05
for a really long time. You've worked with 1000s of private
Scott Ritzheimer:
00:02:08
companies. What would you say is the most common mistake that you
Scott Ritzheimer:
00:02:11
see founders make when they start building out that like
Scott Ritzheimer:
00:02:15
real executive team?
Jody Thelander:
00:02:18
Well, I'll jump in because I'm the OG of the
Jody Thelander:
00:02:20
house. So I started the company 30 years ago, and Morgan's been
Jody Thelander:
00:02:23
with the firm for almost 10 which is great. And yes, she is
Jody Thelander:
00:02:26
my daughter. I mean, I would say the number one mistake, and I
Jody Thelander:
00:02:30
love the way you said it, that it's a combination of looking at
Jody Thelander:
00:02:32
maybe a cap table and terms, and then the emotional side behind
Jody Thelander:
00:02:36
it, and then hiring somebody and putting them in a more senior
Jody Thelander:
00:02:40
role, because it seems great at the time, but then you end up
Jody Thelander:
00:02:42
hiring someone else who is actually more senior, and you're
Jody Thelander:
00:02:45
a little bit in a log jam. So I think the number one thing that
Jody Thelander:
00:02:49
would that you've got to do is to really plan it is never too
Jody Thelander:
00:02:52
early to make sure that you look back. I mean, they're people
Jody Thelander:
00:02:55
like us right there. There is no excuse not to get it right, and
Jody Thelander:
00:02:59
it's got to be a priority.
Scott Ritzheimer:
00:03:01
Yeah. So there's this transition that
Scott Ritzheimer:
00:03:05
happens, and it's not all at once, but it builds and builds
Scott Ritzheimer:
00:03:08
and builds. And we move from this kind of one off employment
Scott Ritzheimer:
00:03:12
deal, right, like over a handshake, whatever it takes to
Scott Ritzheimer:
00:03:15
get them in the door, to an actual compensation strategy.
Scott Ritzheimer:
00:03:20
Tell us, what does that shift look like, and why do you find
Scott Ritzheimer:
00:03:24
that so many founders resist making that until they're
Scott Ritzheimer:
00:03:26
already in trouble?
Morgan Thelander:
00:03:28
I don't know if it's so much that they resist
Morgan Thelander:
00:03:30
it, that they just don't know, or it's their first company, and
Morgan Thelander:
00:03:34
they're a first time founder, CEO, and they don't have the
Morgan Thelander:
00:03:38
resources, or they don't know what resources exist. But I
Morgan Thelander:
00:03:42
think the biggest thing, kind of jumping on what Jody said, is
Morgan Thelander:
00:03:46
that taking the time to put the formality in place, and having a
Morgan Thelander:
00:03:49
compensation structure and having a compensation philosophy
Morgan Thelander:
00:03:52
that starts at the top, and it trickles down from there, and
Morgan Thelander:
00:03:56
especially from the founder perspective, you only get
Morgan Thelander:
00:03:59
founder equity one time. So making sure that you get that
Morgan Thelander:
00:04:03
mix of cash and equity correct from the beginning is really
Morgan Thelander:
00:04:07
you'll never regret that ever.
Jody Thelander:
00:04:10
And also, to bring you back on what Morgan's
Jody Thelander:
00:04:11
saying is, you have a lot of founders make the mistake that
Jody Thelander:
00:04:14
it will work itself out, or that their board or investors will
Jody Thelander:
00:04:18
take care of it. And I would say that's the the worst thing to
Jody Thelander:
00:04:21
do, because if you really want to be a baller CEO, and you're
Jody Thelander:
00:04:25
innovative and you're entrepreneurial, but you also
Jody Thelander:
00:04:27
want to be successful, you've got to cover both sides of the
Jody Thelander:
00:04:31
innovation as well as the real business side of it, and take
Jody Thelander:
00:04:34
the bull by the horns. It is not you can't catch and receive the
Jody Thelander:
00:04:37
ball like you've got to be able to have a plan and execute.
Scott Ritzheimer:
00:04:42
No joke. This actually just happened last
Scott Ritzheimer:
00:04:43
week. I was sitting down with a client, and he had been working
Scott Ritzheimer:
00:04:47
on a compensation strategy, and he was like, just the most
Scott Ritzheimer:
00:04:52
disappointed I'd ever seen him. And they're having this great
Scott Ritzheimer:
00:04:55
year. It's literally record setting year he's gonna make the
Scott Ritzheimer:
00:04:58
most profit he's ever made before. Sure, and the defining
Scott Ritzheimer:
00:05:01
emotion he's feeling is like this, like I'm doing this. And
Scott Ritzheimer:
00:05:06
it's interesting how it seems that there are a lot of things
Scott Ritzheimer:
00:05:12
that are getting more complicated. There are a lot of
Scott Ritzheimer:
00:05:14
things that require them to think differently as founders,
Scott Ritzheimer:
00:05:16
to become CEOs. But for some reason, compensation hits a
Scott Ritzheimer:
00:05:20
nerve. It starts to hit some of those imposter syndrome
Scott Ritzheimer:
00:05:25
impulses. It starts to feel like handcuffs for folks. Why is it
Scott Ritzheimer:
00:05:30
that there's so much emotion in this topic?
Jody Thelander:
00:05:33
Because I think people are they feel like
Jody Thelander:
00:05:35
talking about money is a problem. That's what I think. I
Jody Thelander:
00:05:39
don't know. Morgan Do you have a different opinion?
Morgan Thelander:
00:05:41
I think it depends on the generation,
Morgan Thelander:
00:05:44
right? I The younger generation. They are much more comfortable
Morgan Thelander:
00:05:47
talking about what they're getting paid and what their
Morgan Thelander:
00:05:50
salaries look like. And I think older people, for lack of a
Morgan Thelander:
00:05:55
better word, maybe more seasoned executives,
Jody Thelander:
00:05:58
Morgan, I'll take it as the OG right people
Jody Thelander:
00:06:01
my age
Morgan Thelander:
00:06:03
wouldn't do it. It just that pay
Morgan Thelander:
00:06:04
transparency hasn't been there, and the need for it has not
Morgan Thelander:
00:06:08
existed in the past. And part of it is really, I mean, we work
Morgan Thelander:
00:06:13
with a lot of recruiters, and the compensation is really
Morgan Thelander:
00:06:16
personal to everybody, and everybody has different
Morgan Thelander:
00:06:19
realities and different situations, and we've
Morgan Thelander:
00:06:21
historically have seen more of a trade off between the cash or
Morgan Thelander:
00:06:25
the equity piece, and that's really evolved with how the
Morgan Thelander:
00:06:28
markets have too, especially for private companies, with
Morgan Thelander:
00:06:31
financing taking longer, runways taking longer. You can't
Morgan Thelander:
00:06:34
necessarily make that trade off for cash or equity, and you
Morgan Thelander:
00:06:38
really what we are data shows, too, is that you need both.
Scott Ritzheimer:
00:06:43
I'm glad you brought us back there, because
Scott Ritzheimer:
00:06:45
that was actually my next question, because it gets real
Scott Ritzheimer:
00:06:48
complicated. I love the way that you put it. You get your founder
Scott Ritzheimer:
00:06:50
equity once, and I think that while most of us couldn't
Scott Ritzheimer:
00:06:53
articulate it that clearly, we feel it that clearly, and
Scott Ritzheimer:
00:06:57
there's a sense of how does equity fit in this with a first
Scott Ritzheimer:
00:07:03
time founder, right? Who's in this stage of building an
Scott Ritzheimer:
00:07:07
executive team for the first time, they've had some success.
Scott Ritzheimer:
00:07:10
Maybe some of those people have been a big part of that success.
Scott Ritzheimer:
00:07:13
It feels to me like oftentimes the equity conversation is just
Scott Ritzheimer:
00:07:18
kind of like, forgive the French, but like a wild ass
Scott Ritzheimer:
00:07:21
guess it's like, oh, this is a number that makes sense. How can
Scott Ritzheimer:
00:07:25
a founder think about it more rationally? Sounds bad, but
Scott Ritzheimer:
00:07:30
like, in a more strategic way,
Jody Thelander:
00:07:31
they got to use the data. I mean, we just got
Jody Thelander:
00:07:34
off a call with a top tier VC firm and the guy who had
Jody Thelander:
00:07:38
compensation for all the portfolio companies, and we were
Jody Thelander:
00:07:41
just having this conversation, and we looked at multiple cuts
Jody Thelander:
00:07:46
of data by different financing, by different industries, like a
Jody Thelander:
00:07:49
job title, a CEO. And it is almost uncanny how stable the
Jody Thelander:
00:07:54
data is. Looking at the averages and the medians were worth like,
Jody Thelander:
00:07:57
within certain point, 00, you know, one three of each other,
Jody Thelander:
00:08:02
like, really close. So the market is very stable. What you
Jody Thelander:
00:08:07
decide to do with this is up to you. Like, but there's really no
Jody Thelander:
00:08:10
reason if you make a mistake in either direction as a founder
Jody Thelander:
00:08:14
giving equity, either you give somebody too much, and then
Jody Thelander:
00:08:17
there are problems even if you give yourself too much, because,
Jody Thelander:
00:08:22
you know, we spent a lot of time talking to founders, and it
Jody Thelander:
00:08:23
comes up that the board asks them to give back equity when
Jody Thelander:
00:08:26
they do their next round because they still have too much. So
Jody Thelander:
00:08:31
they asked them to sort of reset the vesting and give some equity
Jody Thelander:
00:08:34
back, which is really not anybody's favorite thing to do.
Jody Thelander:
00:08:38
And also, if you give somebody too little than the playing the
Jody Thelander:
00:08:41
catch up. If that snowball starts, you know, rolling down
Jody Thelander:
00:08:44
the hill, it's really hard to stop that and fix it, because
Jody Thelander:
00:08:48
there becomes too big of a divide between where someone is
Jody Thelander:
00:08:51
and where somebody should be. So it's equally bad on both sides.
Jody Thelander:
00:08:54
Yeah, yeah, too.
Morgan Thelander:
00:08:57
Is that really we look at to get the mix of
Morgan Thelander:
00:09:00
cash and equity correct, especially on the equity side,
Morgan Thelander:
00:09:03
is how much capital A company has raised. You can look at it
Morgan Thelander:
00:09:06
also by revenue, if they have revenue, but the total amount of
Morgan Thelander:
00:09:10
financing is the most reliable way to customize the
Morgan Thelander:
00:09:13
compensation data.
Jody Thelander:
00:09:14
The simplest, because everyone starts to make
Jody Thelander:
00:09:17
it crazy. How about this location? How about that
Jody Thelander:
00:09:19
location? How about, you know, all these other factors in your
Jody Thelander:
00:09:23
head count. You know, valuation, so not necessary. It really is
Jody Thelander:
00:09:27
not a complicated algorithm.
Scott Ritzheimer:
00:09:31
Yeah, that's so good. So I have, I have this
Scott Ritzheimer:
00:09:35
question that I like to ask all my guests. I'm interested to see
Scott Ritzheimer:
00:09:38
what the two of you have to say, especially in the context of
Scott Ritzheimer:
00:09:41
compensation. But the question is this, and Morgan, we'll start
Scott Ritzheimer:
00:09:45
with you. What would you say is the biggest secret that you wish
Scott Ritzheimer:
00:09:48
wasn't a secret at all? What's that one thing you wish
Scott Ritzheimer:
00:09:51
everybody watching or listening today knew?
Morgan Thelander:
00:09:55
I get asked a lot of what the difference with
Morgan Thelander:
00:09:58
our data is to. To other resources, and why somebody like
Morgan Thelander:
00:10:03
why even a compensation survey matters? And the part that I
Morgan Thelander:
00:10:06
would say back to it, that I wish wasn't a secret, is it's
Morgan Thelander:
00:10:09
really so easy and simple to get it right, and if you take the
Morgan Thelander:
00:10:13
time to invest early on, you'll it'll pay off tenfold down the
Morgan Thelander:
00:10:19
road, and what seems like you have no time for is worth
Morgan Thelander:
00:10:24
putting 30 minutes aside on your calendar to make sure you get it
Morgan Thelander:
00:10:29
right. Because exactly even what Jody was saying a moment ago,
Morgan Thelander:
00:10:32
everything is predicated on how right you get it in the
Morgan Thelander:
00:10:34
beginning, especially those equity percentages. And if you
Morgan Thelander:
00:10:38
have somebody who's really valuable to the company, and you
Morgan Thelander:
00:10:40
want them to have skin in the game and be aligned with the
Morgan Thelander:
00:10:43
performance of the company. That is the secret sauce and the
Morgan Thelander:
00:10:47
special sauce of a private company, which is the equity
Morgan Thelander:
00:10:50
component.
Scott Ritzheimer:
00:10:50
It's so good, so good. Jodi, same question for
Scott Ritzheimer:
00:10:55
you, what's the biggest secret you wish wasn't a secret at all?
Scott Ritzheimer:
00:10:57
What's that one thing you wish everybody watching or listening
Scott Ritzheimer:
00:11:00
today knew?
Jody Thelander:
00:11:00
it will not work out on its own. The UK, you
Jody Thelander:
00:11:03
know, you there is no way to pretend it's like the dog who's
Jody Thelander:
00:11:07
under the bed who can't see you but their tail is sticking out.
Jody Thelander:
00:11:10
You know, you're like, that is not going to help you. This
Jody Thelander:
00:11:13
needs to be addressed. It's so important because we know
Jody Thelander:
00:11:16
entrepreneurs are really passionate. They start these
Jody Thelander:
00:11:18
companies because they can't help themselves, and they're,
Jody Thelander:
00:11:20
you know, patient care or boiling the oceans, whatever
Jody Thelander:
00:11:24
they're going to do, and the worst thing is for someone to
Jody Thelander:
00:11:27
find out the hard way that they didn't plan for this. There was
Jody Thelander:
00:11:30
a liquidity event. Now they're having conflict with the board
Jody Thelander:
00:11:33
because they're not going to have wealth creation or it
Jody Thelander:
00:11:36
didn't work out in their favor, and we hate to see that. So for
Jody Thelander:
00:11:39
you entrepreneurs or founders out there, you got to make sure
Jody Thelander:
00:11:43
you take care of your got to put your house in order.
Scott Ritzheimer:
00:11:46
So true. So on that note, what is the next
Scott Ritzheimer:
00:11:49
step? So if someone's there, a lot of folks are thinking about
Scott Ritzheimer:
00:11:52
this this time of year, and they've just never taken a
Scott Ritzheimer:
00:11:56
formal approach to it. What's the next step that they can
Scott Ritzheimer:
00:11:59
take, starting today?
Jody Thelander:
00:12:01
Well, I mean, you can't hate us for this,
Jody Thelander:
00:12:03
since we run a compensation data and consulting firm participate
Jody Thelander:
00:12:07
in a Thelander survey, because it's free. It whatever job
Jody Thelander:
00:12:11
information you fill in, let's say you fill in the cash and
Jody Thelander:
00:12:14
equity for five roles. You get that those five roles back for
Jody Thelander:
00:12:17
no charge. So I'd love for you to do it with us, but if not us,
Jody Thelander:
00:12:21
I don't even really know who else, but at least don't use,
Jody Thelander:
00:12:24
you know, don't just google this or put it in on an AI tool that
Jody Thelander:
00:12:29
you really got to make sure that you have the right resource.
Scott Ritzheimer:
00:12:31
Yeah, so good, so good. Well. Jody Morgan,
Scott Ritzheimer:
00:12:35
thank you so much for being on really was a privilege and
Scott Ritzheimer:
00:12:38
honor. Having you here today, and for those of you watching
Scott Ritzheimer:
00:12:42
and listening, you know that your time and attention mean the
Scott Ritzheimer:
00:12:44
world to us, I hope you got as much out of this conversation as
Scott Ritzheimer:
00:12:47
I know I did, and I cannot wait to see you next time. Take care.